Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
5923 results found
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Icon enlarge for no reason
This has been a little bit of a problem. I have latest version of Adobe Illustrator version 24.1.2 running macOS Catalina 10.15.4. It a little annoying and I thought the next update would have solve the issue but it did not. Here is a bug that is strange. Thanks!
3 votes -
White selection tool: getting an error message that the entire item must be selected.
When I use the white selection tool, to grab an edge of shape to nudge it, I'm getting an error message that the entire item along a path must be selected.
2 votes -
Bounding box center points disappears while adding ruler guides in 24.1.3.
Bounding box center points disappear while adding ruler guides in 24.1.3 please fix.
2 votes -
new update (24.2.3) brings back Thai language problem when creating outline
new update (24.2.3) brings back Thai language problem when creating outline
Thai font deleted or missing when create outline.
Most of the time it happens to few or last fonts of the line.NOTE: weird thing is when newly launch the app and open CC2020 file first, Create Outline works fine. But once I open another file which is legacy file eg. CS6, this issue suddenly happens. After that if I continue working on CC2020 file, this issue also happens on CC2020 file.
The problem will reset once I quit the app and relaunch. And happen again if I open…2 votes -
Copy text on path with option held crashes Illustrator.
I am creating type on a path. When I copy the text with option and drag it to paste, Illustrator consistently crashes without any recovery options.
3 votes -
Pressing Ctrl + Win sends the active object backward
If you have at least 2 objects on the artboard and the top one is selected, pressing Control + the Windows key on Windows 10 sends the active object backward one step. It's a keyboard shortcut that doesn't appear to be editable in Keyboard Shortcuts in case it interferes with that shortcut being used for something else.
3 votes -
Properties panel broken since last update
Since the last update the Properties panel is broken. Even if there is enough room for all information in the panel, it shows up cropped, with a scrollbar on the side. I have to drag the panel out of it’s window and then back again to fix this, every time I start Illustrator.
3 votes -
Custom Brush doesn’t get affected by color
I am not able to change the color for my custom brushes. Whenever I select a new color for the brush, the brush still paints black. I have opened and closed the program several times but nothing has worked. I have deleted and made new brushes, but I am still having the same problem.
1 voteThis happens if the colorization method for a brush is chosen to be just None.
Changing it to be Tints or any other form the dropdown in the brush’s options solves the problem.
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Error while exporting to DWG format
I am using Adobe Illustrator CC 2017
Operation cannot be performed due to unknown error. [PARM]
I get this error every time i trying to export my Ilustrator file in Dwg format.2 votes -
Optical Kerning issue when outlining and scaling
If you write something using optical kerning, copy it, paste in front and outline it, the outline matches up. However if you then scale both in pro, lets say 300%, then the live text no longer matches the outlined version (see attached example where the live text is in red and outlined vectors in black). This is causing us problems when scaling objects onto different panels but we are required to supply editable text. Logos etc are no longer exact scaled replicas!
We are using CC 2019 (as our clients need files in this format).2 votes -
Saving a piece in PSD format
Every time i try to export my file into a photoshop format, the 'writing photoshop file' bar doesn't move and illustrator crashes for a couple of minutes then "Photoshop file could not be saved' pops up and the piece doesn't export. Ive tried exporting at lower ppis but that doesn't see to help the issue. The only way I was able to get past it was exporting it as a flat image. Which is quite inconvenient. I didn't have this issue yesterday, when i exported a similar piece. I also re-tried exporting a piece that i was able to do…
2 votes -
The latest update is now causing 'align to top' to behave like 'align to bottom', and 'align to left' to behave like 'align to right'
The alignment tools never had this problem until the latest update. Wish I hadn't updated since it's now slowing my workflow. Please consider fixing this issue on the next update.
2 votes -
Exporting to PNG with smaller dimensions than artboard creates blurry edges
If you have an artboard, let say sized at 160x160px, and export down to 1/10th the size (e.g., 16x16px) the export will be blurred on both the Y and X-axis in Illustrator version 24.
I have attempted to uninstall Adobe (both with and without my preferences), I have attempted to change the the PPI/DPI settings as well. Nothing seemed to fix this.
The only workaround I can find currently is to reinstall version 23, which will soon be removed from the creative cloud.
4 votes -
アートボード名が保存されない
1.Illustrator 2020(Illustrator 2019)
複数のアートボードを作成し、アートボードパネルにてリネームし保存をして閉じる。
そのデータを開いて再度アートボードパネルにてリネームし
書き出しjpgやpngをすると(アートボードごとに)、パネルの1番目(アートボードの1)のみリネームが反映されず元のネームで書き出されてしまいます。2 votes -
Switching project tabs fails to update to selected project
In recent updates, including the June 2020 Illustrator update, tabs fail to switch projects, displaying only the current project for up to 15 seconds before slowly refreshing and switching to the selected open project tab. This happens several times a day and drastically effects productivity. (macOS Catalina 10.15.5, Macbook Pro 16 2019)
3 votes -
Views not updating, tabs not updating.
Views will simply stop updating in Illustrator. Outline view shows geometry that does not display in GPU preview mode.
Similarly, when changing from document tab to tab, the window will "freeze" on one document and refuse to show the newly-selected document.
None of this is remotely acceptable. I pay for and use the Adobe Suite as a professional tool, and I can't have daily failures. Trust in your products is swiftly eroding.
Please advise a quick and permanent fix for these issues.
System:
Illustrator 24.2.1
MacBook Pro
2.4 GHz 8-Core Intel Core i9
32 GB 2667 MHz DDR4
AMD Radeon…3 votes -
Hand Tool crashing a lot
After the nee uptade the hand tool just dont work properly when using the space bar as shortcut.
Operating System - Mac Os Mojave 10.14.06
Illustrator version - 24.2 - Updated today
Expected Result - Hand tool function to work using the shortcut
Actual Result - Hand tool function does not work using the shortcut3 votes -
Asset Export not respecting Clipping Mask on image
When dragging an image with a clipping mask into Asset Export it will add a white border and export at the original image size, not the clipped size
9 votesHi,
Gentle Reminder.
Please share the given details at ShareWithAI@adobe.com
1) If the issue is reproducible on latest build 25.2.3?
2) Is multiple AI versions installed in your system? If yes, please share the details.
3) Some video & Test file for our reference.Thanks,
Illustrator teamAlso, please mention the title of this issue as the subject of the mail.
Thanks
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Cmd+drag does not copy artboard
Cmd+drag only moves selected artboard. No copy possible. No layers or content are protected. Option to copy artwork with dartboard is selected.
Mac OS Catalina and latest version of Adobe
2 votes -
Fix NO handles on shapes
Shapes created with shape tools do NOT have corner rotate options available anymore.
I'm really starting to look into Corel Draw or really any other program just so I don't loose more work DAYS trying to figure out the latest friggin bug release - not seeing a lot of improvements just bugs.
How about you just leave things alone for a while and focus on quality and reliability.
That'd be nice.Adobe is making itself pointless and overly expensive with lost productivity.
8 votesDoes it behave better today? Do shapes always have their rotation handles at all times, with the bounding box enabled?
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