Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
5924 results found
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Objects not snapping to point in Illustrator
My objects or text boxes are not snapping to point (it is turned one), what do I do?
2 votes -
Bring back CS5 image trace controls and results, PLEASE!!
Over the years, each update in Adobe Illustrator has resulted in poorer trace results for complex line work. I specifically keep an old Mac so I can run CS5 just to trace. Please bring back the advanced controls CS5 had so illustrators such as myself can use the updated version of Adobe Illustrator to trace hand sketched work. I've attached a sample to show you results from CS5 trace and the current Adobe Illustrator.
2 votes -
Applied gradient disappears and become black when applied to a compound path with a single anchor point included
I use the same gradient for several objects in a illustration. When closing and opening the document, one of the objects the gradient disappears and is filled black. The preview looks fine.
I already found the problem. It happens with compound paths with a single anchor point is included.
AI 23.1.1
MacOs 10.13.619 votes -
Running an Action from script
Hello,
In Illustrator CC latest update, my following script does not work:
1- Select a couple paths (in script) (all of them close paths in different groups)
2- execute my action which offset paths with certain amountThe problem is in this new version after the action dis-select all of them except one, but before this version it worked and keep all of my selection paths still as selected ( by path I mean the new offset paths, but for all of them)
It really made trouble for my script in the company, because some computer still does not have…
73 votesThe bug is reported to happen again with running via COM with 29.3 build
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Stroke intersections when typing in Arabic or Persian
When I type this language I have a problem when using a stroke for this language.
I hope to have a fix for this problem.3 votes -
Selections are automatically deselected after a few seconds
Lately, Illustrator will deselect anything I select with either the selection or direct selection tool (doesn't matter which one) and it makes for a very frustrating experience. Anyone have an idea to fix?
I am running Dell (windows) latest AI version
Core i9 2.9 ghz
32GB RAM
Windows 10 Enterprise ("1903)
have a eGPU hooked up external 4k monitor with Radeon card.5 votes -
Colour Hex Cut / Copy Error
I'm switching between AE and Illustrator. Copying Hex codes from Illustrator and pasting them into AE.
If I accidentally press Ctrl+X it starts misbehaving.
It stops copying any codes and the clipboard has some SVG export code. I can't copy anything else unless I close and reopen Illustrator.
2 votes -
Scrolling or zooming causes round Corner Widgets to get deselected
Steps to reproduce:
1. draw a rectangle
2. Use the mouse to select ONE of the corners' radius handle (the bullseye handle inside the corner)
3. Move the mouse wheel to pan (or zoom) a small distance.
4. The bug happens here! The corner radius handle is no longer selected, and dragging the handle now affects all four corners. This is no good if you want to have only one corner radiused. I only noticed this recently so I think it's a newly introduced problem.Panning or zooming should NOT affect the selections that the user has made.
4 votes -
Pen pressure doesn't work on side car
I'm using macOS 10.15.3 and 12.9inch 2rd gen iPad Pro.
Apple Pencil Pen pressure doesn't recognized by Illustrator while sidecaring but works fine on Photoshop. please resolve asap, I need my blob brush.
Also, let me use [] to size the distortion brushes would be great, to right click and adjust brush size is kinda ********. Also add pen pressure support please.
Much love, get your sht together.5 votes -
"Don't show again" check box
"Don't show again" apparently means show every d*mn time.
Checking the box never works. Why?
And why does the pop-up that wants to give you the Adobe Illustrator tour show up every time I restart the program? I've used this program 20 years. I don't want to take the freakin' tour. Ever.
Fix your sh*tty program and make it as good as it was before CC.
4 votes -
Selection Tool Bounding Box transform is broken with circles and rectangles
The most often used transform option - the bounding box of the selection tool - is broken with these shapes.
If the shape has stroke, the bounding box will include the stroke.
And when I move the transform corner (no matter how tiny amount) the real vector outline jumps to bounding box around it to the stroke's visible edge - thus creating a completely unintentional transform. For example an upscale while I'm actually scaling down.
( The free transform tool works perfectly with these shapes too.)13 votes -
CC Library Character Styles Set Leading to .01pt
Character Style works fine in Character styles panel, but using Character Styles saved in a CC Library, results in leading being set to .01pt.
This is with a style saved from document to library, or created directly in CC library.
4 votes -
Problem deleting Spot Color
When I attempt to delete Pantone swatch for the swatch that's being used in my design, it should give us the warning to replace color just like InDesign. Instead, it just converts the color to CMYK without you even knowing which is a problem when you're trying to make sure you're only working with limited spot colors in the document. I remember getting warnings before like InDesign does... is this something new in the application? Could you please fix this issue?
2 votes -
Minor issue - Old date on splash screen (2019 instead of 2020)
I launched version 24.2.3 and noticed that it says © 1987-2019 instead of © 1987-2020 on the splash screen. Other up-to-date Adobe apps says 2020.
2 votes -
24.2 Unable to use special characters: English OS, German regional settings and keyboard
On a fresh English language Illustrator installation (English OS, German regional settings and German qwertz keyboard on Win10) I am unable to use any character that needs ALT GR as a Modifier. I therefore can not access €, @ | and a lot of pretty important letters. If that helps, Photoshop doesn't show this problem, but Indesign has similar issues. Other, non CC apps with English UI language work fine.
2 votes -
AMD and new CPUS/GPUS realy bad with Overprint ON in Illustrator
New CPUS/GPUS realy bad performance with illustrator.
Hello Adobe, i recently bought new computers for our company becouse people were complaining about Illustrator beeing slow.
These are the new computers:
-AMD 3900x + RTX 2080 + 64GB 3600Mhz ram + win10 1903
-AMD 3700x + 5700XT + 32GB 3200Mhz ram + win10 1903After trying out Illustrator on these systems i thought to myself.......why do we even use Illustrator?
How come a 3000 euro computer runs slow with overprint ON with simple squares drawn on the art board???
I want Adobe to explain to me why a I7 6700 with…
10 votes -
File gets opened twice
I have to work remotely from a server at my job. For months now, Illustrator will create these strange duplicates of a file I work on, even if I haven't saved the file. There's no pattern to when these files are made, as I sometimes use a variable import script to batch multiple files at once, but not all files are duplicated. Please refer to the screen capture I included.
In that folder, there should only be 2 AI files, man and woman. But without my prompting, it created those duplicates, and they can't be deleted without rebooting your computer…
2 votes -
Recent file history missing on app launch
Since updating to the latest version, on starting Illustrator I just get the "start a new file fast" section but no recent file history icons.
Once I've opened and then closed a file the app returns to the home screen and then my recent history is showing but the Start A New File Fast bit has gone.
Once I close illustrator down and re-open it the history disappears again :(
Using Illustrator v24 via a Creative Cloud Suite account on Windows 10. I've tried uninstalling, rebooting and re-installing. No change.
8 votes -
Unknown Error [PARM]
I was starting work and clicked on Adobe Illustrator for the first time today, it immediately gave me this error and I hadn't even opened a document as yet.
This is the first time this error has appeared for me and I do not know why.
I closed the program and restarted it, the error didn't reoccur.
I have a pretty new powerful PC (within a year old).
I have attached my PC specs for reference and all programs are up to date.
Thanks
Heather3 votes -
File opens with one color value & the values change when placed in a new document
Hi There, I am working in the latest release of AI on a MacBook Pro OS 10.15.4 (Catalina) and I am reporting a bug I've encountered.
To preface, I don't know the age of the original logo file. The artwork is a PMS chip value, saved in an RGB document.
To get the RGB value of the logo I opened the file and inspect the color. Since it was a PMS, I go to the RGB view either in the color panel or the selector in the tool bar & I see a specific value. (0/53/98) when I paste the…
2 votesTo ensure the colors match, all apps should have their color settings synced, manually or via Bridge. If the problem still exists when the settings and color profiles match, please provide the details about the chosen settings, the color settings configuration files, the test files themselves, screenshots, etc., so the team can try to investigate this.
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