Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8161 results found
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25.1 Constant Crashing
Since updating to 25.1 I am experiencing constant crashes on even basic vector logo ai files. Never happened before this update, I am on an Asus Rog Strix with a 1650 GTX. Windows 10.
2 votes -
Constant with the spinning beachball, long delays
Why is selecting from the drop down menu activating the beach ball? Changing fonts takes forever. Active fonts opened with Adobe Fonts is not loading. Adobe website says fonts are active, Illustrator restarted and fonts still don't appear.
1 vote -
Apple M1 Illustrator tool problem
I am using the new iMac mini with M1 chip and I am trying to use illustrator for the first time. Photoshop works great, InDesign works fine...but illustrator has issues. All of the tools in the tool bar, when I try to select a line, type, point, etc. are shaky and flashing other tool symbols in a strobe-like effect. I need to use this app! Please help!
2 votes -
Decimals are divided by point instead of comma
After updating to MacOs 11,1 and AI 25.1 the numeric keyboard do not recognize comma "," as input and put in values without any decimals.
Point "." from the regular keyboard are accepted, but this is wrong way of writing numbers in my language and most common european languages except english.
2 votes -
Margin or Adjustment Markers for Type on Path not showing
The margins or markers on the left and right side for adjusting the type showed up for a moment but then can't get them to reappear again. I tried uninstalling and reinstalling with no luck.
I was able to get the margins to show by starting a new document but after a while they disappear or stop working. Can this bug be looked into please thank you.
2 votes -
Ich kann kein leeres neues Dokument mehr anlegen.
Seit der neuen Version, ist es wohl nicht mehr möglich ein simples neues Dokument anzulegen. Ich habe es auf jeden Fall so schnell nicht gefunden und finde diese Verkomplizierung unverständlich. Stattdessen meldet sich hier Adobe Stock mit diversen Vorlagen. Wieso dieser Weg. Im Vordergrund müsste doch erst einmal die eigene Kreativität stehen, bevor man sich vielleicht von irgendwem inspirieren lässt.
1 vote -
Illustrator 25 very low with ICC profiles other than appleRGB and sRGB
Hi,
Illustrator 25 and Indesign 16 are very very slow with other ICC profiles than AppleRGB and sRGB. For example, if you switch to a profile you created yourself with Eizo colour navigator, Illustrator becomes so slow that you can no longer use it reasonably. Switching to sRGB or AppleRGB is not an option because of the lack of colour binding.
The problem also existed in Lightroom 10.1. and was fixed by the Lightroom developers in 10.2. Maybe the Illustrator teams should get together with the Lightroom teams to fix the problem.
Here is a video showing the problem:
https://youtu.be/S4SKBE7Zn8c…
1 vote -
1 vote
GPU ドライバーが最新の状態で、システム互換性レポートダイアログが表示されるという問題が、最新リリースバージョン「Illustrator 2021 （ver.25.2.3）」で修正されましたので、製品アップデート後に挙動のご確認をお試しください。
もし、まだ問題が再現するような場合は、ご使用のマシン情報の詳細もご報告ください。よろしくお願いいたします。
Illustrator チーム
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Missing canvas
I used basically every option just to check if that'll help. I have no idea what I've done, it just disappeared when I was trying to delete all selections. It's still the same after restarting the program. Pls help. ;-;
1 vote -
BUG - Fresh Install, Stuck on Brush Tool
I just installed the newest version of Illustrator (25.0.1/WIN 10) and it's stuck on the brush tool. Clicking on the other icons selects them, but it 0still just the brush tool. Nothing works.
1 vote -
Layer's not working - Bring Forward Not working
I have tried various ways to get this graphic to show OVERTOP of the blue box. At first I tried just the "object arrange bring to front" and after that didn't work for some reason, I just used the layer panel. As you can see... even having the head on the top later OVER the bottom layer... it still will not show upfront.
Using macOS Catalina version 10.15.6
Adobe Illustrator 2021 Creative Cloud2 votes -
Projecting Cap for zero length path dissapears
A convenient way to create dots is to make a zero length path and give it a capped stroke. With Round Caps, this still works, but with Projecting Caps it doesn't.
(More: in early versions of Ai, this trick even worked with single vertices! - Bring that back please! Its a real data saver whenn working with lots of dots)2 votes -
Page selection when opening a PDF
This is should be beyond trivial to correct, and there are users all over the place asking for this in a different issue report:
Please fix the UI for page-selection when opening a PDF in Illustrator!
Browsing through the thumbnails at the top of the dialog should automatically select that page to open below. It is bad UX to scroll through the pages to find the one that you want and then have to manually enter it below---I can't think of a single reason to have these UI elements disconnected (as they presently are), and there's no reason not to…3 votes -
Artboards jumping across screen
My operating system is Catalina. 10.15.7
Illustrator CC 2021
Apple Mac 2020 27". 40GB RAMI have an issue with the whole artboard juddering across the screen when I move an element in illustrator. The juddering can last 60 seconds or more.
I am a packaging designer and use a WACOM. This only happens when the WACOM is in use, to the point I have to physically unplug it and use a mouse (not ideal) to stop it happeneing. I have spoken to WACOM who tell me they have contacted Adobe, but the issue still isn't fixed.
Can you assist?
…
1 vote -
v25.21 can't drag Illustrator window to external monitor (Windows 10 64-bit)
Clicking and dragging the illustrator window cannot bring it from the primary monitor to the external monitor. All other windows and programs can do it my system except Illustrator.
1 vote -
alt + mouse
When holding down alt and moving the mouse, the cursor lags almost like it is being processed at 10 fps. I'm using all high-end components, so it's not an issue with processing power.
2 votes -
Image trace does not limit colors in grayscale
When using the grayscale mode in image trace and limiting the number of colors image trace creates an unlimited range of grays. I selected ten grays, expanded, and when clicking "re-color artwork", more grays than I would waste time counting are shown (at least 50, but maybe more).
3 votes -
Syncing to Drop Box
I am now having issues saving my illustrator files. When I try there is a notice that says "unknown error occurred."
I was told by customer service that Creative Suite now has issues with Drop Box and we have to save our files to "downloads".
This needs to be rectified. There has never been an issue with saving to my Drop Box before. Does Adobe plan to fixing issues?
Adobe and Drop Box need to figure out why this is happening.
Losing hours because can no longer save/duplicate.1 vote -
Gradients got broken when reopening a file
A file I created only three months ago in an older version of Illustrator (project still ongoing) no longer shows the gradations. I spent DAYS creating. When I finally found where to get online Adobe support (that is not right), the tech had me download an older version of Illustrator as the solution. That does not seem like a solution. How do I keep these gradations in the new version? Why did they disappear? I have been a dedicated, daily user of Illustrator since 1990. I have more and more problems every year/upgrade. I used to always give your products/company…
1 vote -
Strings that are too long per line are not rendered
Strings that are too long in one line are not rendered
OS: Windows 10 Pro 20H2
Ai Version: 25.2.1This problem is probably caused by documents that are larger than about 2000px on a side.
If the text has no line breaks and exceeds a certain font size, the text will not be displayed at all.
Image output is also not possible.
It is also common for this problem to occur at the same time as Adobe Fonts license errors and save errors.
In most cases, the number of characters that stop the string from rendering is more than 1000,…1 vote
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