Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8158 results found
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Copy & Paste not working from Illustrator to Photoshop
Copy and paste from Illustrator to Photoshop no longer works. When attempting to paste in Photoshop, Photoshop gives this response..."could not complete the paste command because the clipboard data is empty or invalid". I recently updated to Illustrator CC 24.1 and Photoshop CC 21.1 running on Mac OS High Sierra v. 10.13.6 This functionality worked flawlessly on the previous versions of Illustrator and Photoshop, but no longer works with the update. I've tried trashing prefs and restarting the computer, but to no avail. Is there a fix for this?
4 votes -
Dragging a bounding box corner rotates instead of scaling
I recently updated to the latest version and at the same time discovered this issue. When moving my mouse over to the corner or center of an object, to grab those white scaling boxes, i am given the icon to scale said object, however when i click and drag the object rotates instead. its very frustrating as all icons and tool use indicates it should scale but surprise it rotates.
3 votes -
Fonts got messed up
Hi when yo uupdated illustrator, you messed up fonts in files. I now have to channge and update all my fonts so my files all work again...
1 vote -
Not enough memory (RAM), cant apply 3D effect
Every time I open a particular Illustrator file, it says I don’t have enough memory (RAM), and it doesn't respond when I try to apply 3D effect. Please advise.
10 votes -
I can't give color fill and border value
I cannot give a color fill and border value. I have to turn the program restart
1 vote -
Crash on 'Delete Layer Style'
Every time I try to delete a layer style in the appearance panel, the software crashes.
Running latest version of AI (CC 2021)
OS is latest version of Windows 10 ProDoesn't do it in previous versions.
4 votes -
EXTREME slow down of Illustrator. Very slow and laggy.
I don't really know what "idea" I have other than I am just making graphs (huge UI pain but another issue entirely) from an excel sheet with nothing else open on a decent design PC and their is 5 seconds of lag for keyboard inputs and overall its a very painful experience that is getting in the way of my business.
1 vote -
1 vote
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App tile has a grey background in Windows 10 start menu
The tile for Illustrator has a grey background in the Windows 10 start menu, which other apps like Photoshop don't have.
2 votes -
Repelling objects
(macOS Big Sur Illustrator 2021) objects, lines, etc don't snap together like in previous versions of illustrator. i cannot get objects to align at all. they seem to bounce each other away like magnets.
1 vote -
Cannot Export Print Quality PNG from Illustrator 2021 Mac OS Catalina
Every time I try to export my large print quality files from Illustrator as .png, I get an error message. The Operation Cannot Complete Because of an Unknown Error [!now] I am trying to maintain the 300dpi quality because this is how my printer accepts files. (As .png.) My Illustrator file is 10000 x 10000 pixels at 300 dpi. I have tried it as 150 dpi and all of the export settings and always get the error message. I see on your forums that this has been going on for many years and that I'm not the only designer to…
3 votes -
Visual glitches in 2021 version
see middle blue circle. happens when zooming in and out (white speckles move)
3 votes -
Illustrator gets hung up when attempting to search in the help box
Bug Fix - Clicked in help box and as soon as I started to type something I got the rotating color circle of death. I was lucky enough to escape out of it this time.
1 vote -
Whenever I enter Outline mode(Ctrl+Y), Illustrator turn into 'view using CPU mode
I can reproduce this bug on my rig. Whenever I enter outline mode(Ctrl+Y), illustrator, initially using GPU to render the artwork, turn into using CPU. And it stay there even I exit the outline mode.
- The only thing to fix it is close the file and open it again. It's getting annoying pretty quickly(part of it because 'View using CPU' performance is abysmal and sluggish. My CPU has 6 cores 12 thread, not top of the line, but not cheap model either.
-I also found that it's not only about the outline mode that cause this, but other reason as…
1 vote -
Align Object Buttons missing from Touch Bar
I have a 2016 Macbook pro with a Touch Bar and with this last update of illustrator the align buttons aren't showing up on the Touch Bar when I click on the align icon. "Align to" is showing up but none of the actual align buttons. I used these buttons all of the time and it really speeds up my workflow.
3 votes -
Quick Preview on Mac is not Working
On Mac with the new Big Sur update, my Illustrator files show up as just the Illustrator logo and it does not preview any artboards.
Also, when pressing the spacebar, a wheel starts turning, then just the logo pops up. There is no file preview it seems after the Big Sur update.
3 votes -
保存したワークスペースが再現されない
Windows10 pro
illustrator v25.1ツールバーを1列にして使っています。その状態でワークスペースを保存し、必要に応じてワークスペースのリセットを行っています。
v24.3はツールバーは1列のまま復元されたのですが、v25はツールバーが2列の状態で復元されてしまいます。
1列のまま復元されるよう、修正してほしいです。2 votes -
25.1 Constant Crashing
Since updating to 25.1 I am experiencing constant crashes on even basic vector logo ai files. Never happened before this update, I am on an Asus Rog Strix with a 1650 GTX. Windows 10.
2 votes -
Constant with the spinning beachball, long delays
Why is selecting from the drop down menu activating the beach ball? Changing fonts takes forever. Active fonts opened with Adobe Fonts is not loading. Adobe website says fonts are active, Illustrator restarted and fonts still don't appear.
1 vote -
Apple M1 Illustrator tool problem
I am using the new iMac mini with M1 chip and I am trying to use illustrator for the first time. Photoshop works great, InDesign works fine...but illustrator has issues. All of the tools in the tool bar, when I try to select a line, type, point, etc. are shaky and flashing other tool symbols in a strobe-like effect. I need to use this app! Please help!
2 votes
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