8187 results found

1. 割注指定の文字と通常の文字の間のカーニングおよびトラッキングができない

   「割注で2段に指定した文字」と「通常フォントサイズの文字」の字間をカーニングおよびトラッキングで広げることはできますが、詰めることができません。環境設定でトラッキング「100/1000em」で設定もしています。割注設定している文字の字間は詰めることはできるのですが…。

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   Need More Info  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Releasing Shift when resizing an area type with Alt+Shift (but still holding Alt) makes the text jump

   Take a look at the GIF attached.
   Here are the steps:
   1. Create an area type, enable bounding box, click and drag a corner marker with Selection tool
   2. Hold Alt + Shift to proportionally resize the area from its center
   3. Change your mind!
   4. Release Shift while still holding Alt and the mouse key — while still moving the cursor

   Some splitting happens — the frame of the bounding box follows the cursor, but the rendered frame with the text stays in the previous registered location.

   The faster you move the mouse — the larger is the gap.
   When released, the text jumps into the position of the bounding box frame (that is not where it gets rendered).

   Take a look at the GIF attached.
   Here are the steps:
   1. Create an area type, enable bounding box, click and drag a corner marker with Selection tool
   2. Hold Alt + Shift to proportionally resize the area from its center
   3. Change your mind!
   4. Release Shift while still holding Alt and the mouse key — while still moving the cursor

   Some splitting happens — the frame of the bounding box follows the cursor, but the rendered frame with the text stays in the previous registered location.

   The faster you move the mouse — the larger is the gap.… more

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Undo Release Clipping Mask Does Nothing

   I recently noticed that if I unclip an object, by accident or necessity, that I cannot undo the step either through the menu Undo or Command key Undo.

   I can clip and Command-Z to unclip.
   I can manually unclip and Command-Z to reclip.
   If I clip, I Command-z to unclip and then Command + Option + Z to redo my last action and it will properly clip.

   But if I just manually unclip, and then use the Undo command to reclip it like it was? It doesn't work. Nothing happens and it moves on in the history.

   I am on Mac OS X and running Illustrator 29.1.

   I recently noticed that if I unclip an object, by accident or necessity, that I cannot undo the step either through the menu Undo or Command key Undo.

   I can clip and Command-Z to unclip.
   I can manually unclip and Command-Z to reclip.
   If I clip, I Command-z to unclip and then Command + Option + Z to redo my last action and it will properly clip.

   But if I just manually unclip, and then use the Undo command to reclip it like it was? It doesn't work. Nothing happens and it moves on in the history.

   I am on… more

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   5 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   This issue has been fixed and released with Illustrator latest release - 29.2

   Please update to latest version from Creative Cloud Desktop.

4. Illustrator 2025 cannot copy and paste.

   I cannot get my illustrator to copy and paste. The newer the version, the more frequent this issue happens. Now, I couldn't even copy and paste.

   I'm not using any 3rd party clipboard management. I did not reconfigure my keyboard shortcuts. I have cleared windows clipboard, cleared preference. I tried shutting off the software and reopen. Every time is still the same.

   It's not a new issue. What baffles me is Adobe keep coming out to new features while couldn't deal with such simple function.

   3 votes

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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5. When a justified area type with a short line gets converted into a point type, text shifts

   Why this justified text suddenly jumps into the middle of the area type’s bounds when converted into a point type? Not new at all, happens in CC2017 at least. It should stay where it was. If I change it to be just left-aligned, it works as expected.

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   3 votes

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. A width profile that is uneditable and rendered wrong

   Take a look at these two path; Illustrator says they have the same width profile, but it’s obviously not correct.
   If saved as Graphic styles — these do match.
   Paths match.
   Directions match (and simple reversing still looks different).
   The left-hand path cannot be edited with the native Width tool.

   I can edit these with Width Selector tool by Astute Graphics, but it makes the width changed in a different spot. Saving the style, clearing the appearance, reapplying the style — heals the bug. Deleting a leftmost segment... this keep the look the same (almost), but the bug gets healed — the native tool now works. It’d be very interesting to know, how it was created — but I don’t know, actually.

   Take a look at these two path; Illustrator says they have the same width profile, but it’s obviously not correct.
   If saved as Graphic styles — these do match.
   Paths match.
   Directions match (and simple reversing still looks different).
   The left-hand path cannot be edited with the native Width tool.

   I can edit these with Width Selector tool by Astute Graphics, but it makes the width changed in a different spot. Saving the style, clearing the appearance, reapplying the style — heals the bug. Deleting a leftmost segment... this keep the look the same (almost), but the bug gets healed… more

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   0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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7. Object size (width/height) swapped in control bar.

   See attached screenshot. Control bar shows the width and height of the object/rectangle incorrectly. 'Transform' box shows correct info, but control bar swaps the 2 dimensions.

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Shape’s width and height differ from path's width and height, as explained in comments.

   To deal with the second half of the problem, vote for this request to make Offset Path to respect the original position and the direction of a path.

8. Saving Process

   I recently updated my Illustrator, and I've encountered a new error. When I try to save my project, the saving process won't complete, and there are no options to cancel it. Also, it is not shown on the tasks panel. I have to open a new document and save that as a new file. After a few rounds of saving, the problem occurs again, and I have to force stop the app to prevent further issues with recovered documents.

   I would greatly appreciate your help in solving this problem. Thank you.

   3 votes

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. Create Gradient and Create Swatch Info don’t get played in actions

   Swatches panel’s flyout menu now has two new commands, Create Gradient and Create Swatch Info.
   When we try to record these into actions, they get added fine — but once played, nothing happens at all: no gradient gets built, no color legend appears on canvas.
   As always, these new additions don’t get integrated into the application enough... Please don’t abandon them!

   11 votes

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   1 comment  ·  Actions  ·  Delete…  ·  Admin →
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10. Share for review comments are misaligned - about 5mm off.

    Share for review comments are sometimes misaligned - about 5 mm below the actual comment.

    In the case of text errors usually few lines below the actual error-comment.

    Web interface shows the comments in the right place, but something bad happens when illustrator reads the comments back in. Its persistent in every illustrator version i have.

    The same bug keeps following me in different illustrator versions. I'm not sure what is causing this. One time i suspected some file specific bug, but it keeps reappearing in newly created files. Might it be related to bleed settings? I don't know. But this bug makes share for review feature quite ununseable for serious design professionals.

    Share for review comments are sometimes misaligned - about 5 mm below the actual comment.

    In the case of text errors usually few lines below the actual error-comment.

    Web interface shows the comments in the right place, but something bad happens when illustrator reads the comments back in. Its persistent in every illustrator version i have.

    The same bug keeps following me in different illustrator versions. I'm not sure what is causing this. One time i suspected some file specific bug, but it keeps reappearing in newly created files. Might it be related to bleed settings? I don't know. But… more

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    0 comments  ·  Other...  ·  Edit…  ·  Delete…  ·  Admin →
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11. Text captions in the Stroke popup panel in the Chinese build are missing

    Stroke panel text missing

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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12. SVG files open altered

    My files are continuously saving incorrectly. They look great when I save, but when I close out and open it later, things are not as they were. Anchors/handles jump out of whack, stylized effects disappear, rasterized images go blank or disappear; it is maddening. I cannot use this program if my files do not reopen as I saved them. They are exactly right when I hit save, but upon reopening, or opening in another program, they are altered in infuriatingly time-consuming ways.

    Possible related symptoms -- upon saving a file, Illustrator regularly tells me my file has been modified outside of Illustrator and asks if I would like to continue. I never open files in other programs which change them in any way. The only programs I use Illustrator files in is occasionally Photoshop, or when I upload them to be used with my 3D printer. I can open a brand new file, work on it, save it, work on it some more, not even leave the program, hit save, and get the message about it being modified elsewhere.

    My files are continuously saving incorrectly. They look great when I save, but when I close out and open it later, things are not as they were. Anchors/handles jump out of whack, stylized effects disappear, rasterized images go blank or disappear; it is maddening. I cannot use this program if my files do not reopen as I saved them. They are exactly right when I hit save, but upon reopening, or opening in another program, they are altered in infuriatingly time-consuming ways.

    Possible related symptoms -- upon saving a file, Illustrator regularly tells me my file has been modified outside… more

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    7 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. The font with a name which has ampersand symbol cause wrong with exported SVG file

    If there is an ampersand in the name of the inserted font, the exported svg file is not able to open due to not escaped symbol&. In fact it should be escaped into &amp, otherwise error named EntityRef will appear. After editing the SVG file manually, everything goes well.
    For example, a font with the family name "FontA&B" is inserted in a file. When I export, the svg file show "font-family: FontA&B" instead of "font-family: FontA&B" or "font-family: "FontA&B" ". So the bug might be tricky. Hope it can be fixed. This does affect my work.
    Thanks.

    Ai Version 29.6.1.9
    System: Windows 11 24H2

    If there is an ampersand in the name of the inserted font, the exported svg file is not able to open due to not escaped symbol&. In fact it should be escaped into &amp, otherwise error named EntityRef will appear. After editing the SVG file manually, everything goes well.
    For example, a font with the family name "FontA&B" is inserted in a file. When I export, the svg file show "font-family: FontA&B" instead of "font-family: FontA&B" or "font-family: "FontA&B" ". So the bug might be tricky. Hope it can be fixed. This does affect my work.
    Thanks.

    Ai Version 29.6.1.9… more

    3 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. Request for Improvement: Kerning Delay with Complex Background Data in Illustrator 2025

    I am experiencing performance issues with Adobe Illustrator 2025 (latest version) in the following environment:

    Environment: MacBook Pro 2024 (32GB RAM, SSD), macOS Sequoia
    File Setup: Approximately 30 artboards with the same complex background (vector data or high-resolution images)
    Issue: Kerning and text spacing adjustments result in a ~1-second delay per operation. Hiding the background does not resolve the issue, but removing it eliminates the delay.

    Attempted Solutions:
    Disabled Navigator panel and layer thumbnails
    Toggled GPU performance on/off

    Request: Please optimize performance to ensure smooth kerning operations even with multiple artboards and complex background data.

    2 votes

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    Need More Info  ·  2 comments  ·  Performance  ·  Delete…  ·  Admin →
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15. Properties Panel Content Missing in Illustrator v29.3

    Description of the Issue:

    After upgrading to Illustrator v29.3, the Properties panel no longer displays its full content. For example, when selecting a rectangle, the panel only shows "Rectangle" and "Quick Actions," while other expected options are missing. This issue persists even after clearing the cache, resetting preferences, and restarting the application.

    I downgraded to v29.2.1, and the Properties panel worked as expected. However, when I upgraded back to v29.3, the issue reappeared, confirming that this is specific to the v29.3 update.

    System Information:

    • Operating System: macOS 15.3.1
    • Adobe Illustrator Version: v29.3

    Steps to Reproduce:

    • Upgrade to Illustrator v29.3.
    • Open an existing file or create a new one.
    • Select an object (e.g., a rectangle) and check the Properties panel.
    • Notice that the panel does not display the full options as it did in v29.2.1.

    Expected Behavior:

    The Properties panel should display all relevant options for the selected object, as it did in v29.2.1.

    Actual Behavior:

    The Properties panel only shows limited options (e.g., "Rectangle" and "Quick Actions") and does not display the full range of properties for the selected object.

    Request for Assistance:

    Please investigate and address this issue in a future update. If a workaround is available, I would appreciate guidance on how to resolve this while using v29.3.

    Description of the Issue:

    After upgrading to Illustrator v29.3, the Properties panel no longer displays its full content. For example, when selecting a rectangle, the panel only shows "Rectangle" and "Quick Actions," while other expected options are missing. This issue persists even after clearing the cache, resetting preferences, and restarting the application.

    I downgraded to v29.2.1, and the Properties panel worked as expected. However, when I upgraded back to v29.3, the issue reappeared, confirming that this is specific to the v29.3 update.

    System Information:

    • Operating System: macOS 15.3.1
    • Adobe Illustrator Version: v29.3

    Steps to Reproduce:

    • Upgrade to Illustrator v29.3.
    • Open… more

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    6 votes

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    5 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is expected to be fixed in the latest Pre-release build 29.4.0.130. If this fix is going to be stable enough, it’d can be pushed into the next GA build.

16. Dimensions of newly created objects have numerous decimal places and don’t get adjusted afterwards

    1. After leaving the computer on for a week with software running in the background, when trying to draw a new rectangle, the dimensions will show numerous decimal places. Moreover, when attempting to adjust the dimensions afterward, the values will jump erratically.

    2. The background backup process of the software occupies main operational resources, resulting in lag.

    1 vote

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    Need More Info  ·  2 comments  ·  Performance  ·  Delete…  ·  Admin →
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17. Color blindness proof preview kills GPU, requiring restart

    Steps to recreate:
    Create a new document. Proof setup > Color Blindness (any type) > Proof Colors. Zoom in or out. The screen flashes and GPU preview if now off. It can not be re-enabled even if you disable Proof Colors. Restarting illustrator is required to get back GPU preview.

    System: Apple M1 Pro

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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18. Adobe illustrator hangs up/not responding whenever the application is closed

    Whenever my adobe illustrator application is closed the hangs up for 5-10 seconds and enters "not responding" in windows before closing. This happens whether or not a file is open and has been replicated across user profiles in windows. Previous tickets with support for this issue are : ADB-39790766-X5M6, ADB-40236629-R6J6, and ADB-40751699-T0T2. I have uploaded logs from the adobe log collection tool under the following name: AdobeLogs20250711062022_057-win-GS.zxp and have a local copy as well if it is needed (unable to attach here).

    1 vote

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    Need More Info  ·  3 comments  ·  Other...  ·  Delete…  ·  Admin →
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19. Type on path doesn't slide smoothly anymore.

    Type on path doesn't slide smoothly anymore.

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    11 votes

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    Completed (Comments Open)  ·  7 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. Preview issues with Home recent files and Placed files not properly showing all artwork.

    Home recent files not populating with updated artwork previews. For example: I use a personal file template, make changes, save as new, and the new file does not populate an updated preview on the home screen. Second, when placing an AI file in another AI file some of the assets are missing in the place file and/or moved and distorted - even though when I open the original file everything looks fine.

    1 vote

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    Need More Info  ·  1 comment  ·  Other...  ·  Delete…  ·  Admin →
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