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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. Eraser tool not working since update today, it erases whole image

    Eraser tool not working since update today, it erases whole image

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  2. Illustrator friert bei Copy ein

    ich arbeite mit einem Dell Precision 7560 PC unter WIN 11 Vers. 10.0.22632 mit Illustrator. Ich habe einen Prozessor 11th Gen Intel Core i7-1185H mit 2.5 GHz mit 8 Kernen
    Ich habe seit geraumer Zeit das Problem dass Illustrator extrem langsam wird. meine Dateien sind klein un bestehen nur aus wenigen Vektor-Linien. Das Problem tritt auf, wenn ich Teile anwähle und mit Command C in die Zwischenablage kopiere. Dann wird die Darstellung ****, alles friert ein, das Rädchen dreht sich und manchmal werden die Fenster und Bedienfelder Schwarz. Nach einigen Sekunden funktioniert dann wieder alles. Nachdem das ein paar mal…

    1 vote
    1 comment  ·  Performance  ·  Admin →
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  3. 붙여넣기 에러(Paste error)

    어떤 개체(Objects)를 카피(copy)해서 현재의 레이어(A layer)에서 다른 레이어어(B layer)에 붙여넣기(paste) 하려고 하면 자꾸 기존 레이어(A layer)에 붙여넣기가 됩니다.

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  4. 当我的链接图片达到100张以上时，会有个漫长的保存过程 Allow to disable proxy images for missing links on saving

    最近Illustrator的更新中有一个项目。
    是让断开链接的图片。
    还能在Illustrator中显示一张降低画质的图片。
    这项更新给我带来了，非常大的麻烦。
    当我的链接图片达到100张以上时，会有个漫长的保存过程。
    这在以前是不需要的。
    以前当我把保存选项中的几个可选项都去掉的情况下，链接的图片无论有多少，保存都会瞬间完成。
    这导致我虽然排版时，电脑运行流畅，但不敢保存，保存会消耗大量的时间等待，我只能在完全排版好后，保存1次。

    A recent update to Illustrator included a project.
    Is to make unlinked pictures.
    It can also display a reduced image in Illustrator.
    This update is causing me a lot of trouble.
    When I have more than 100 linked images, there is a long saving process.
    This was not necessary before.
    In the past, when I removed several options from the save options, no matter how many images were linked, the save was done instantly.
    As a result, although I typeset, the computer runs smoothly, but I dare not save, saving will consume…

    1 vote
    4 comments  ·  File Save, Import and Export  ·  Admin →
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  5. 箇条書きテキストの不透明度が勝手に変わる

    箇条書きを適用したテキストを含むファイルを保存後再度開くと、箇条書きテキストの不透明度が、初期設定から「不透明度：80%、合成モード：乗算」に変わっています。
    全てのデータで起こるわけではありませんが、一度この現象が起こると何度不透明度設定を元に戻して保存しても、次に開くとまた変わります。
    コピーしたファイルも同様です。
    既出、解決済みの問題でしたらすみません。

    使用しているバージョンは28.5です。

    1 vote
    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  6. Character Information in the Properties Panel does not work

    The following bugs did I found while working with text (selected):
    - Font selection is blank
    - Font search does not give a result
    - Font style does not update
    - Colour does not update or shows a wrong colour

    This all happens even though the Character Panel works fine.

    1 vote
    1 comment  ·  Properties Panel  ·  Admin →
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  7. Latest version of illustrator (v29.1) does not export pngs with the same pixel placements as the one before.

    Export from the new version of illustrator places artwork off center: Up and to the left slightly. This causes SO much work in our pipeline, please fix this urgently.

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  8. Errore sconosciuto all'apertura di un file dwg.

    All'apertura del file dwg generato con autocad (il quale l'ho sempre aperto con Illustrator), non sono più riuscita ad aprire alcun file dwg. Mi compare la scritta "impossibile completare l'operazione a causa di un errore sconosciuto [UNKN]"
    PS: non mi fa caricare il file in oggetto

    2 votes
    2 comments  ·  Other...  ·  Admin →
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  9. Lighting preview is missing in 3D and Materials panel in Ai 2025, Undo does not work for 3D rotation, performance is slow

    Why is the preview for lighting missing? And why is the render so slow? Also why is there no undo option to take you back to the previous rotation position??!!!! This is Illustrator 2025! Horrible.

    2 votes
    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  10. [Win11 23H2] Illustrator 29.1 Doesn't See Installed CMYK Color Profiles

    By default, no installed CMYK color profiles are visible in either Edit > Color Settings > Working Spaces > CMYK and View > Proof Setup > Customize... > Device to Simulate.

    They become temporarily visible again after deleting the following files:

    1) C:\Users<username>\AppData\Local\Adobe\Color\ACECache11.lst

    2) C:\Users<username>\AppData\Roaming\Adobe\Color\ACEConfigCache2.lst

    Sometimes I also have to reboot the system to make the profiles visible.

    Unfortunately, the above solution works only once. After creating a new Illustrator files for the second time, all the profiles are gone again.

    1 vote
    1 comment  ·  User Interface  ·  Admin →
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  11. The app is hard to open, and took 20 minutes

    The app is very hard to open. It took me 20 minutes to open. But when opened, I cant even make a new file because its not responding. When I open a saved ai files, its not opening just keep on reading the file. Also I already updated the app, restarted my pc several times but still not working. its really frustrating .......

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  12. new file - sheet sizes and templates don't load

    when I open new document, I used to be able to select a sheet size from an existing set. it was a history of recency used templates and other suggestions. now there is nothing that shows up, and in order to make new document I've been needing to open an old document, erase everything and save it down as a new document.

    1 vote
    0 comments  ·  Launch  ·  Admin →
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  13. Spot colors converting to Magenta when saving .PDF files

    We have a few team members encountering issues when saving PDF files out of Illustrator (running Windows 10 and 11).
    If the file contains spot colors (built from scratch or pulled from library), there's a chance it will convert to solid magenta. The biggest challenge is that the glitch isn't always noticeable on the designer's screen, so sometimes it will get sent to the client without knowing. It's also not always repeatable, so it's difficult to troubleshoot.

    1 vote
    4 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  14. Illustrator goes to Safe Mode on startup and detects a problem with Mashine Round font

    On Illustrator startup problem this popup appears and tells me it has gone into safe mode Safe Mode.

    1 vote
    4 comments  ·  Launch  ·  Admin →
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  15. 不透明マスクで形状のぬきを定義を設定時、不透明マスクがオブジェクトの不透明度の影響を受ける

    再現手順
    1. 任意の色を付けた矩形の上に任意の形状のオブジェクトを起き白黒グラデーションを指定し、双方を選んで透明パネルにてマスクボタンをクリック。
    2. 背面に大きめの矩形を配置し。１の不透明マスクを適用したオブジェクトと一緒に選択し、グループの抜きを指定する。
    3. 不透明マスクを適用したオブジェクトをダイレクト選択ツールで選択肢。不透明マスクで形状のぬきを定義チェックボックスをチェックすると不透明マスクでグループの抜きが適用された状態になる。
    4. 不透明マスクを適用したオブジェクトの不透明度を調節すると不透明マスクの不透明度も変化し抜きの状態が変化する。しかし、透明パネルでマスクオブジェクトを確認すると不透明度は変化していない。

    期待する結果
    不透明マスクで形状のぬきを定義を設定した場合、被マスクオブジェクトの不透明度に関わらずマスクオブジェクトに設定された状態を保持して抜きを設定する。

    実際の結果
    不透明マスクで形状のぬきを定義を設定したオブジェクトの不透明度の値に不透明マスクの不透明度が影響を受け不透明マスクの状態が変化する。この状態はグループの抜きを設定しない場合と等価である。

    EN
    Step and Reproduce
    1. place an object of any shape on top of a rectangle of any color, specify a black and white gradient, select both objects, and click the mask button in the transparency panel.
    2. Place a larger rectangle on the back, select it together with the object to which the opacity mask is applied (1), and apply Knockout Group.
    3. Select the object to which the opacity mask is applied with the Direct Selection tool. Check the "Opacity & Mask Define Knockout Shape"…

    2 votes
    Under Review  ·  3 comments  ·  Other...  ·  Admin →
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  16. Paste in the same place is failing

    El comando para pegar en el mismo lugar está fallando, los objetos copiados desde un lienzo y pegados a otro de igual tamaño se pegan en posiciones diferentes.

    1 vote
    0 comments  ·  Documents and Artboards  ·  Admin →
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  17. Extrude on the 3D Materials panel is inaccurate.

    The extrude function does not extrude by the amount I type in.
    It used to work on my desktop but never on my laptop and now it works on neither. It extrudes but by less than a third of whatever I type in. Don't know why this happens or why its started doing it on my desktop too.

    I find it eliminates the usefulness of the whole 3D Materials panel.

    1 vote
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  18. The Illustrator was not responding every time I tend to save new file

    Once I open Illustrator, it functions smoothly. I can open and save a copy of an existing files without any problems. However, when I click 'New File' and attempt to save it, the program consistently crashes with and became unresponsive.

    I tried saving the recovered file, but it also hangs and 'not responding' when I click 'Save' in the File menu. I even restarted my computer to see if that would resolve the issue, but I'm still unable to save a new file.

    I hope you can assist me with this problem.

    OS: Windows 10
    Illustrator version: 29.1 and even…

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  19. Guides duplicate and fly away when grabbed

    When I grab a guide (square made by me, not ruler) by the edge and drag it, it duplicates and the double is flying away, kind of like a floater in your eye

    1 vote
    3 comments  ·  Documents and Artboards  ·  Admin →
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  20. Make pressing Escape close Color modal dropdowns for Fill and Stroke in all panels

    If we open Character panel, unfold any dropdown in it and press Escape — this dropdown closes back.

    If we click underlined Stroke or Opacity in Properties, pressing Escape does the same.

    But if we click Fill or Stroke button in any panel (Control, Properties, Appearance), to get the Swatches/Mixer/Gradient/Generate dropdown... Escape does nothing.
    It should close this dropdown, as it does for everything else in Ai.

    3 votes
    1 comment  ·  User Interface  ·  Admin →
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