8268 results found

1. 2026 Version is working horribly. What should I do?

   2026 Version is working horribly. What should I do?

   4 votes

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   Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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2. Only Object Outlines visible

   I was creating a figure for research and suddenly, only the outlines were visible. I am not sure if this is a rendering issue or if I am in a different viewing mode. Help is appreciated.

   2 votes

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   Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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3. Can't save as SVG

   Illustrator 30.1 no longer seems to be able to save as SVG, regardless of the options selected, including settings from previous versions.

   2 votes

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   Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. pen tool

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   2 votes

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   Need More Info  ·  1 comment  ·  Tools  ·  Delete…  ·  Admin →
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5. Exclusive to Mac Version: Lines Appear in PDF/x-4 Files, Not Present in Windows Version

   When placing a compatible PSD file (*1) into an AI document and exporting it as PDF/x-4, there has long been a bug where black lines appear on the edges of transparent areas. This issue has been fixed in the Windows version, but it remains unresolved in the Mac version, even in version 2024.

   The issue does not occur in the Windows version, even with the same version of Illustrator. It only happens on the Mac version.
   It occurs whether the PSD is linked or embedded.
   Even if an AI file is created on Windows and has no problems in the Windows version of Illustrator, lines will appear when opened on the Mac version.
   The exported PDF data actually has pixel abnormalities, and lines will appear regardless of whether you are using Mac or Windows.
   The lines may already be visible when you place the file. They become less noticeable when you use the CPU preview. This does not happen in the Windows version.

   *1) This refers to a transparent PSD file saved with Photoshop's "Maximize PSD and PSB File Compatibility" option turned on, and without a background layer.

   ---

   ★Mac版のみに、PDF/x-4保存で互換性ありPSDファイル出力の不具合がある

   互換性ありpsdファイル（※1）をaiドキュメントに配置しPDF/x-4で書き出すと、透明部分のエッジに黒い線が現れる不具合が昔からありましたが、Windows版では修正され、Mac版ではバージョン2024になってもこの不具合が残ったままになっています。

   ・同じIllustratorバージョンであっても、Windows版では起こりません。Mac版でのみ起こります。
   ・PSDがリンクされていても埋め込まれていても発生します。
   ・Windowsで作成し、Windows版Illustratorでは問題がないaiファイルであっても、Mac版で開くと線が現れます。
   ・書き出したPDFデータは実際にピクセルに異常があり、Mac/Win関係無く線が出た状態になります。
   ・配置した段階で既に線が見えることがあります。CPUプレビューすると薄れます。これはWindowsでは現れません。

   ※1）Photoshopの「PSDおよびPSBファイルの互換性を優先」オプションをオンにして保存した、背景レイヤーのない透過psdファイルを指します。

   When placing a compatible PSD file (*1) into an AI document and exporting it as PDF/x-4, there has long been a bug where black lines appear on the edges of transparent areas. This issue has been fixed in the Windows version, but it remains unresolved in the Mac version, even in version 2024.

   The issue does not occur in the Windows version, even with the same version of Illustrator. It only happens on the Mac version.
   It occurs whether the PSD is linked or embedded.
   Even if an AI file is created on Windows and has no problems in the… more

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   125 votes

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   14 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Layer import BUG from .ai file (v29.8.1) to InDesign

   When I import a multipage .ai file created with version 29.8.1 of Adobe Illustrator into InDesign, the layers that I can view or hide are multiplied for each page of the .ai document.

   Windows 11 Pro.

   3 votes

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   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   All - we have fixed this issue with Illustrator v30.1 and v29.8.4.

   Please try this with Ai files saved from 30.1 build with Background Save turned on.

7. Image in clipping mask moves when I open the file in Acrobat or Preview

   Illustrator 29.8.2 on Mac Ventura 13.7.8

   I have images in clipping masks. When I open the .ai document in Adobe Acrobat or Preview, the images have moved.
   The workaround I have for now is to print to .ps to generate a .pdf.

   (I just updated Illustrator but it happened yesterday too before the update with another file)

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   Need More Info  ·  4 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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8. Smart Objects not updating correctly due to Optimized Save Illustrator 30

   I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".

   Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on Mac OS). Elements within the smart object itself will appear out of layer order (or simply disappear), or transparency masks will disappear. I noticed when I was making minor edits, the "save" would take much less time than usual. That is how I discovered the existence of this new File Save performance enhancement that I believe is the root cause of this.

   When I "force" Illustrator to save the entire smart object file (rather than just the changes I've made) by hitting "Select All" and nudging up one tick and back down one tick, then hitting save — the smart object takes notably longer to save, then updates correctly in Photoshop. I have repeated this over and over again, so it feels relatively isolated to these criteria, best I can tell!

   Thank you in advance for your attention on this! Thank you so much for your hard work on the software updates.

   *Update: another possible work-around is to turn off "Save in Background". Obviously only a workaround, not a fix.

   • Russ

   I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".

   Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on… more

   2 votes

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issue is reportedly fixed in the latest Beta 30.3.126 build.

   Kindly update (or install) to verify the fix making it behave as expected, to allow the team to safely push it into the next general build.

   If it still works wrongly — please comment back.

9. freedom gradient works only on half of the object if it has a clipping mask

   When applying a Freeform Gradient to an object that uses a clipping mask, the gradient is rendered only on part of the visible area instead of the entire clipped object. The remaining portion of the object appears unaffected by the gradient, as if the gradient calculation were limited to only a section of the underlying geometry.

   2 votes

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   Need More Info  ·  1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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10. Centre Points of all objects are visible when I reopen files

    Illustrator 30.0 on Mac Ventura 13.7.8

    Each time I reopen a file in which I had a mix of objects with either visible or hidden centre points, most of these are visible (at least, those of paths, guides…) and they can get in the way.

    I think this started happening with the new version 30.0 (or maybe just the one before).

    Here are examples of 2 similar files, one with and one without all Centre Points showing.

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    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team tried to fix this in Beta 30.1.0.109. The latest one is 30.2.0.12.

    If you can — please try to use Beta and see if no centers will be enabled or disabled when reopening a file. The fix won’t remove those that are already in a document, so we need to to toggle them manually in the Attributes panel.

11. Properties panel fields don’t accept numeric input until focus resets (MacBook Pro, Illustrator 2025, macOS Sequoia 15.5)

    On my MacBook Pro (2023) running macOS Sequoia 15.5 with Illustrator 2025, I’m running into a recurring focus bug in the Properties panel numeric fields (Width, Height, Stroke Weight, etc.).

    Steps to reproduce:
    1. Select an object.
    2. Click once in the Width (W) or Height (H) field in the Properties panel.
    • The field highlights, but no blinking text cursor appears.
    3. Attempt to type a number.
    • Input is ignored — Illustrator interprets the keystrokes as shortcuts instead of text.
    4. Workaround:
    • Open the Transform panel (Window > Transform) and type numbers there.
    • After doing this, the Properties panel fields suddenly allow input again (cursor blinks and numbers can be typed).

    Expected result:
    Clicking into a Properties panel numeric field should always place the text cursor and accept number input.

    Actual result:
    Single-clicking sometimes only highlights the field without giving text focus, preventing numbers from being entered.

    System details:
    • MacBook Pro 2023
    • macOS Sequoia 15.5
    • Illustrator 2025 (please see About Illustrator for exact build/version)

    Impact:
    This slows down workflow significantly when adjusting object dimensions, since numeric entry is inconsistent and requires panel switching as a workaround.

    On my MacBook Pro (2023) running macOS Sequoia 15.5 with Illustrator 2025, I’m running into a recurring focus bug in the Properties panel numeric fields (Width, Height, Stroke Weight, etc.).

    Steps to reproduce:
    1. Select an object.
    2. Click once in the Width (W) or Height (H) field in the Properties panel.
    • The field highlights, but no blinking text cursor appears.
    3. Attempt to type a number.
    • Input is ignored — Illustrator interprets the keystrokes as shortcuts instead of text.
    4. Workaround:
    • Open the Transform panel (Window > Transform) and type numbers there.
    • After doing this,… more

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    4 votes

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    4 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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12. Spot swatch color is not saved correctly when changing the color of an existing swatch

    1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

    2. The version of Adobe Illustrator (desktop): 30.0

    3. The steps you were taking when you experienced the issues:
       Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

    4. Your expected result and the actual result:
       Expected result is that the rectangle in the file when opened in Acrobat should be 100% yellow, following the example above, or whatever the spot swatch color was changed to. Actual result is that the rectangle remains the original color when the document was first saved. If the spot swatch is changed, then copied into a new document then it displays correctly when saved.

    5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
       Open the file in Illustrator and the rectangle is yellow. Open the file in Acrobat and the rectangle is cyan.

    Why does this matter? Many production printing RIPs use the embedded PDF data in the .ai file. If the spot swatch color data is not being updated correctly on a subsequent file save this causes issues in production workflows.

    1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

    2. The version of Adobe Illustrator (desktop): 30.0

    3. The steps you were taking when you experienced the issues:
       Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

    4. Your expected… more

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Reproducible at the team’s side, will be fixed

13. Changes made by plugin tools are not rendered instantly in CPU Outline and Pixel Preview modes

    Just recently something changed for plugins, and changes these make don’t get updated in modes until you force the canvas to redraw (zoom, move, draw in the region... not pan though).
    Here, I try to use one of Astute Graphics’ plugins (it affects many) — I shorten the path, but Ai doesn’t re-render it!

    I bet it’s about performance, but come on! These tools is what keeps Ai afloat for many. Please don’t drop the support.

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    4 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

14. PDF with negative values for BleedBox, MediaBox shows incorrectly

    A PDF with negative values for the lower left corner of BleedBox, MediaBox and a TrimBox that has its lower left corner at (0,0) shows differently in Illustrator and Acrobat. Acrobat (and other PDF viewers) show the contents as expected, in Illustrator the content seems shifted.

    The attached example PDF has three different pages, the first two pages look as expected, the last page (with the negative values) does not look the same in Illustrator and Acrobat.

    For a more in-depth discussion, see https://github.com/Kozea/WeasyPrint/issues/2685

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    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team is able to confirm it and is planning to investigate it.

15. Objects on Path tool caushes instant crash

    Using a mac mini and v. 30.1 of Illustrator. every single time I use the Objects on Path tool illustrator crashes instantly. It wasn't doing this a couple of days ago. I thought it was because of a new script I downloaded but even after removing it I still have the same issue.

    2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Delete…  ·  Admin →
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16. Rasterizing an object inside of a clipping group flattens the clipping group itself

    If we need to rasterize one selected object inside of the clipping group, we have to isolate the object to avoid flattening the clipping group. Isolating only the clipping group won’t help, we have to 'drill into' the object specifically!

    This doesn’t happen for simple groups — with these we don’t have to isolate anything at all, just selecting a child is enough.

    Thanks to Junior Rocha for raising this up.

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    17 votes

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    0 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

17. 縦組みのエリア内文字のスレッドテキストオプション作成が正常に機能しない

    macOS 14.7.2
    Illustrator ver.29.1

    Step to reproduce
    1.縦組みのエリア内文字を作成する
    2.矩形ツールで矩形を描く
    3.エリア内文字と矩形を選択してメニュー「書式→スレッドテキストオプション→作成」を選択する。
    4.矩形が縦組みエリア内文字に変換されるが、スレッドテキストにはならずエリア内文字のコンテンツがコピーされた状態になる。

    期待する動作
    矩形がスレッドテキストとして正常にリンクされる。

    実際の結果
    スレッドテキスト→作成を実行してもスレッドテキストとならずコンテンツの状態もおかしい。

    回避策
    Tツールを使って手動でスレッドテキストをリンクさせる。

    縦組みに対するスレッドテキストオプションの挙動は全般おかしく、エリア内文字や矩形の構成や状態によって挙動が異なる場合がありますが、全般的に意図した通りに動作しない。
    また、おかしくなったエリア内テキストを手動でリンクさせようとするとIllustratorがクラッシュします。

    以下のコミュニティ投稿もご参照ください。
    https://community.adobe.com/t5/illustratorフォーラム-discussions/縦書き文章でスレッドテキストオプションが正常におこなわれない/td-p/15077023?profile.language=ja

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    31 votes

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    Resolved (Comments Open)  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. Dataset names with decimal values are truncated during Batch Export

    When exporting multiple Data Sets via Actions (PDF/EPS/SVG/JPG/PNG format), if the Data Set name contains a decimal value (for example: “Cumin Seeds 1.6 KG”), the exported file name does not retain the full value.
    Instead, the file name is truncated and exported as “Cumin Seeds 1.pdf” rather than “Cumin Seeds 1.6 KG.pdf”.

    It appears that Illustrator interprets the period (.) in the dataset name as part of a file extension separator, which results in the decimal value being removed during export.

    This creates workflow issues, especially in packaging and SKU-based production environments where decimal weights such as 1.6 KG, 2.5 KG, etc., are standard and must remain accurate in file naming for printing, inventory, and documentation purposes.

    I kindly request:
    1. A review of this behavior to determine whether it is a bug.
    2. If intentional, consideration of a feature enhancement that allows dataset names to preserve decimal values during batch export.
    3. Alternatively, an option that allows users to control filename parsing behavior when exporting via Data Sets.

    This improvement would greatly benefit professionals working with variable data and multi-SKU packaging workflows.

    When exporting multiple Data Sets via Actions (PDF/EPS/SVG/JPG/PNG format), if the Data Set name contains a decimal value (for example: “Cumin Seeds 1.6 KG”), the exported file name does not retain the full value.
    Instead, the file name is truncated and exported as “Cumin Seeds 1.pdf” rather than “Cumin Seeds 1.6 KG.pdf”.

    It appears that Illustrator interprets the period (.) in the dataset name as part of a file extension separator, which results in the decimal value being removed during export.

    This creates workflow issues, especially in packaging and SKU-based production environments where decimal weights such as 1.6 KG, 2.5… more

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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19. Shape changes color every time I reopen the file after saving

    As the title says, every time I start working on the saved file, a particular 1 type of shape across all artboards changes color to yellow or black from white when I reopen the saved file. Still can't understand why yellow or black, I never put yellow on that shape.

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    Need More Info  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. Text Import Options dialog shows up when I try top open my working file

    This dialogue box opens, but my working file is not visible, pls help

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    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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