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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7840 results found

  1. Incomplete Bug Fix on Legacy Text Disappearing in v28

    Illustrator CC 2018.(No problem before 2017)
    Updated text disappears when opening a file of old data such as version 10 or lower by a specific operation and updating the text portion.

    ・Prepare and open files of version 10 or lower
    ・To confirm whether to update the legacy text on the warning screen, click [OK] to not update
    ・Save immediately
    ・Open the saved file
    ・Click on the legacy text part with the mouse
    ・On the warning screen, click [Update]
    → The text that should have been updated disappears

    Reported in the thread of Japan Forum.
    https://forums.adobe.com/thread/2401111

    7 votes
    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  2. カッコ

    最近、左括弧の位置が変わります(2024,2023で開いても同様です)。
    対処方法ありますでしょうか？

    2 votes
    Completed (Comments Open)  ·  3 comments  ·  Type, Fonts, Text  ·  Admin →
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  3. Tools don’t get removed from a toolbar when using Edit Toolbar to edit it

    Recently updated to the most recent version of Illustrator. When I try to edit/customize the toolbar the way I like, some items will not go away.

    Version of Illustrator: 28.7.1
    OS: Mac Sonoma 14.6
    Steps Taken: Used three dots at bottom of toolbar to edit. Dragging items off into drawer.
    Expected Result: Tool will be removed from toolbar.
    Actual Result: Tool is not removed from toolbar.

    2 votes
    1 comment  ·  User Interface  ·  Admin →
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  4. Layer duplication

    Hello,

    I have asked why JavaScript was not showing a layer that I know exists here:

    https://community.adobe.com/t5/acrobat-sdk-discussions/how-to-show-hide-single-layers-in-browser-with-javascript/m-p/15103693#M93768

    Working with Thom Parker it was determined that the failure to show a layer was due to multiple layers. In that thread, I discuss a work around that prevents Illustrator from creating multiple layers such that only single layer instances are saved and thus JavaScript shows and hides layers.

    Previously, when adding a PDF as a graphic element to FrameMaker or InDesign I would get a "Layers don't match" error. This had no effect and so I never looked into it, until now…

    1 vote
    0 comments  ·  Layers  ·  Admin →
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  5. クラウドドキュメントとして保存する際にエラーが出る

    macOS 13.6.3
    Illustrator ver.28.3

    1.ILlustratorにて新規ドキュメントを作成
    2.御存ダイアログを表示しクラウドドキュメントを選択。
    3.新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
    4.3で作成したフォルダ内に更にフォルダを作成するため、新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
    5.4で作成したフォルダ内で保存をクリック
    6.エラーダイアログが表示され保存できない。

    期待した結果
    階層が深いディレクトリ構造でも正常にクラウドファイルが保存される。

    実際の結果
    フォルダ構造が多重構造である状態でフォルダ名にマルチバイト文字が利用されていた場合、クラウドドキュメントを保存できない。

    フォルダ階層が２層以上で、かつフォルダ名称がマルチバイト文字を含む場合、クラウドドキュメントの保存が失敗します。
    これはver.27.8以降で起きる問題です。ver.26以前のIllustratorでは正常に保存可能です。
    手元のテストではハイアスキーやルーン文字では保存できるがキリル文字はダメなど全てのマルチバイトがだめだというわけではありませんでした。

    以下のコミュニティスレッドをご参照ください。
    https://community.adobe.com/t5/illustratorフォーラム-discussions/ver-27-7以降で-クラウドの一定階層以下のディレクトリ内に新規保存できなくなりました/td-p/14510599?profile.language=ja

    11 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  6. Panels (Layers, Libraries, Properties) are empty when docked, and get rendered only when opened from icons

    Panel on the right doesn't work when it's extended, it's only working when it's reduced.

    1 vote
    3 comments  ·  User Interface  ·  Admin →
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  7. Drop shadows appear lighter in v28.1

    Drop shadows appear lighter in version 28.1 compared to previous versions.

    Applying a drop shadow and opening the same file side-by-side in two versions makes this clear. Both shadows have the same settings, files have the same colour settings and profile, and are displayed on the same monitor.

    The example images show version 28.1 and 27.9, but the change is evident between 28.0 and 28.1.

    11 votes
    12 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  8. Recent section in New Document dialog is empty with the newest update

    Latest updates cause a problem when creating a New File. The history of past artboard sizes is being wiped out on startup leaving only preset formats to choose from. I do not use any of those, I often use a 50"x100" to design in and would just click on it when needed in the large pane. There is now not even an option to customize the new file unless you choose one of the useless presets and modify it, this slows down production and is annoying as ****. This appeared in the update yesterday and is still there today- I…

    1 vote
    0 comments  ·  Documents and Artboards  ·  Admin →
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  9. Antialiasing for text get disabled with Overprint Preview enabled

    Text pixelation during 'overprint preview'
    29.0.1

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  10. Generating doesn't work. 'Something went wrong' message gets displayed

    Not generating neither object, nor scene or symbol...

    13 votes
    22 comments  ·  Tools  ·  Admin →
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  11. 字体不能识别

    这个字体在photoshop和indesign字符列表中都能正确识别显示，但在illustrator字符列表中没有这个字体。

    字体下载：https://pan.baidu.com/s/1F0ASQFNdjOsoz_vh0adObQ?pwd=2rtt

    1 vote
    4 comments  ·  Type, Fonts, Text  ·  Admin →
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  12. When I deselect object whilst inputting CMYK colour values colour changes

    When I deselect object whilst inputting CMYK colour values, the colour of the object changes, i.e. values suddenly change to other values. Mac OS Ventura 13.7.1 (22H221). Adobe Illusrator 2025 29.0.1

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  13. An empty document that makes Pathfinder Unite fail and a bounding box to become loose

    I am sending you an empty Illustrator file that leads to Illustrator starts to glitch badly. These are not Illustrator glitches, but a change in Illustrator's behavior due to the open document. But behavior of the App that depends on open document is a bug itself isn't it?

    This document is completely empty. And how can error be reproduced? Below are 2 examples:

    The Unite operation does not work:
    1. Open the document.
    2. Create 2 intersecting rectangles.
    3. Apply Pathfinder / Unite.
    4. The operation is unsuccessful.

    Image rotation does not work:
    1. Open the document.
    2. Import any…

    1 vote
    1 comment  ·  Documents and Artboards  ·  Admin →
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  14. Tracking of the first character shifts the alignment of the next tab stop

    en_US

    When tracking is applied to the first character of a text frame, the alignment of the next tab stop will be shifted from the correct position depending on the amount of tracking.

    Only the tracking of the first character and the next tabstop are affected, not if kerning or akiRight is applied. After the target tab stop, the position will be correct.

    This bug seems to have occurred in Illustrator 2020, as it is not reproduced in Illustrator CC2019(23.1.1).

    Environment

    • macOS 12.7.3(Apple Silicon)
    • Illustrator 2020(24.3.0)〜2024(28.5.0)

    Steps to reproduce

    1. Open the attached file trackingtabstop2019.ai in Illustrator 2020 or…
    6 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  15. Flash opening & closing of panels! even in older versions and tried multiple installation too!

    UI panels like layer, color, appearance, etc., are expanding & collapsing itself. Looks like flashing panel.
    I tried installing an older version & beta got the same problem—multiple installations, opening/ closing. NOTHING WORKED!

    Due to this, I'm unable to use any AI projects & my client work is getting delayed.

    Maybe it could be my PC problem but I don't get it & Please help.

    1 vote
    1 comment  ·  User Interface  ·  Admin →
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  16. App crashes right after saving a file

    New v. 29, the King of Crashes
    Steps taken: I restart the app. (ignore the request to restart from the crash manager, somehow, that will cause another crash soon after)
    Crashes usually happen right when the app is done saving a file.
    This is probably the version that crashes most often in a VERY long time of using AI.

    2 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  17. Illustrator Crashes if any raster image fill color assigned as spot

    I have a illustrator file that contains linked PSDs. I used Grayscale PSD linked images as Spot color. But illustrator 28.5 (macOS M3 Max) crashes when playing with the PSD linked images. I am thinking about it related with rendering.

    I can not work with grayscale linked images as spot color.

    I reported crash handles to Adobe and Apple.

    Is this bug logged before? If anyone need the report file then I can send it.

    1 vote
    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  18. Can’t move objects to certain spot

    There’s a certain blank spot on the artboard I cant place objects onto. No layer is locked.

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  19. 「オーバープリントブラック...」の不具合

    OS／macOS11.6.8
    Illustrator.ver.27.7（以前のバージョンから同様の挙動と考えられます）

    スタイルの当たったテキストをCMYKの黒100でオーバーライドしたものに対して「編集→カラーを編集→オーバープリントブラック」を適用するとCMYK黒100の部分がスタイルのカラーにフォールバックする。

    再現方法
    1.テキストフレームを用意し塗りに対して明るい色を設定した段落スタイルを適用する。
    2.任意のテキストの塗りに対してCMY各0、K100のCMYKブラックを適用する。
    3.このテキストフレームを選択し「編集→カラーを編集→オーバープリントブラック」を適用する。
    4.CMYK黒で指定した部分は塗りに対してオーバープリントが設定されるが塗りがスタイルカラーに戻る。

    期待する結果
    「編集→カラーを編集→オーバープリントブラック」を適用してもスタイルを適用したあとでCMYKブラックをオーバーライドした部分の色が変わらずオーバープリント属性が設定される。

    実際の結果
    「編集→カラーを編集→オーバープリントブラック」を適用するとスタイルを適用したあとでCMYKブラックをオーバーライドした部分の色が変スタイルカラーに変わってしまう。

    回避方法
    スタイルを適用した部分を黒でオーバーライドする際はCMYKブラックではなくグレースケールのブラックを利用すると回避可能。

    また、スタイルが適用されたあとCMYKブラックをオーバーライドされた部分のあるテキストフレームをスクリプトにてoverprint属性を適用しようとした場合も同様にスタイルカラーに戻ってしまいます。

    回避方法がありますが、CMYKブラックとグレースケールブラックで挙動が異なるのは問題です。オーバープリントブラック処理は最終的に処理を行う場合が多い処理です。意図しない色変化が生じるリスクはできるだけ避けたほうが良いです。早急に改善いただきたいと思います。

    53 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  20. Delay in actions and slow responding to objects

    Slow responding to object items and a delay in dragging stuff over

    2 votes
    1 comment  ·  Performance  ·  Admin →
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