Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7710 results found
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Slow selection, 2 seconds to appear delimited, object properties and transform
Hello, I hope you can help me.
I have a Mac Mini with 16gb of RAM.
3 days ago I got the following error. When selecting it takes 2 seconds to appear the information of the Properties and transformation of the selected objects as well as the delimiters.
This causes that when clicking on the object and moving the mouse the object moves, that is if you keep the click pressed.
Also when trying to select several objects everything moves.
At my work I have a Mac mini with chip M1 and this does not happen, I uninstalled Illustrator and…1 vote -
Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable
This has just started with the new update to v27.3 using the Alt and the scroll wheel now causes intermittent massive jumps in zoom. Updated all my Logitech software. Running latest everything so reverting to 27.2 as this makes Illustrator unusable. How on earth did this get through any sort of testing?
40 votesThe fix for this issue has been rolled out with Illustrator 27.3.1 release available through Creative Cloud Desktop.
Please update to 27.3.1 version to ensure you do not run into this issue.
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Svg option
I don’t see the 3 dots to enter advanced options when exporting to svg
1 vote -
Le remplissage génératif ne fonctionne pas.
Lorsque je sélectionne une forme pour un remplissage génératif, cette fonctionnalité n'aboutit pas. Après quelques instants, le curseur de progression n'avance plus et cela peut aller jusqu'au plantage de l'ordinateur. Microsoft Windows 11 Famille, Version 10.0.22631, mémoire physique 16 Go, carte AMD Radeon(TM) Graphics, Adobe Illustrator v. 28.6.
1 vote -
Pie chart problem with small values
When I create a pie chart that contains small values along large ones, Illustrator will just delete the small ones.
These numbers are the original (and the smallest value just disappears):
25
12
5
4
3
2
58
17
1832If I change the two smallest values to 5 and 4 it will render these slices.
25
12
5
4
5
4
58
17
1832I know it's very small but I do need them to be present.
When needed I can provide screenshots.
1 vote -
AI CC 2024 freeze randomly
Randomly my illustrator would freeze suddenly, doesn't go to "not responding" phase, looks like nothing happen but can't click on anything, must force close it and restart, and its really bad because it happen randomly so i can't "prepare" for it
1 vote -
PLEASE FIX SCREEN FLICKERING!!!!
The screen flickers when you move the cursor—it's driving me insane!
Switching from GPU to CPU solves the issue but then I lose animated zoom, which sucks!MacStudio M2 Max
64GB RAM
Illustrator version 28.6
OSX 14.6.11 vote -
長方形を方向キーで変形すると途中から半端な寸法数値になる
MacOS12.7.3, Adobe Illustrator28.3
ドキュメント設定の単位、 環境設定の単位→一般・東アジア言語をミリメートル、環境設定の一般→キー入力を0.1 mmに設定。
長方形を描画し、shift＋方向キーの入力（1入力1mmの移動）で幅や高さを拡大または縮小していくと、4〜8回目くらいから中途半端な数値になります。方向キーのみでも何回めかに中途半端な数値になります。
ずっと整数で変形したいのに困っています。3 votes -
The windows I last opened are forgotten every boot up. Only the project window opens by default. (Switching Workspaces doesn't open windows)
The windows I last opened are forgotten every bootup. Only the project window opens by default. (Switching Workspaces doesn't open the windows it normally opens either. The windows that were opened do not change when switching Workspaces.) I have to open each window manually every bootup.
1 voteThe behavior stopped after updating Illustrator.
If you experience something similar, please share details and upvote.
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Dash offset defined by a negative strokeDashOffset value is not respected when a stroke is outlined
Illustrator has a strokeDashOffset property that sets the indentation of the first stroke in the dashed line.
It works when specified through the script, but there is no similar field in the interface of dashed line settings, i.e. it looks like a hidden functionality. It’s still legal and it works, but at the same time, a dashed line created with this parameter cannot be outlined correctly using standard Illustrator tools when the value is negative.
It's a cursed property: it's a pity to ignore it, and it's a shame to use it because of its unreliability.
Please fix the bug…
6 votes -
Opacity for list objects (bulleted or numbered) lost after closing a file
When you reduce the opacity of a text object that contains a list - either just a list or a list plus "normal" text, that opacity gets deleted once you have saved the file. It's not even saved into the PDF part of the file.
If you apply the opacity at the Character level or if you create an additional fill for the text object and then apply reduced opacity, it works.Version 28.3
MacOS Monterey 12.7.1Please see also: https://community.adobe.com/t5/illustrator-discussions/bulleted-and-numbered-text-opacity-bug/m-p/14512837#M402363
4 votes -
Unable to place image files of any kind into Art Illustrator
Illustrator v 28.4.1
When trying to place or drag an image file into AI I get the error message "unknown format and cannot be opened" or "in a format which can not be placed". These are all existing files that I have used many times. I tried EPS, JPG, and PNG. It will not allow any new images. In addition, the image files in my existing files are now broken. Attached are the errors I am getting for the new files1 vote -
Crash when clicking on options in … (More Options) popup in the Properties panel
This one exist for at least a year: when object is selected and Properties panel docked to the right, click on the … (More Options) button in the Transform section. Then it either crashes immediately or when some option is modified (like "Scale Strokes and Effects").
I remember I reported that while ago, but got no reply and obviously no attention from support team.
Top of the crash report:
Process: Adobe Illustrator [44604]
Path: /Applications/Adobe Illustrator 2024/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 28.3.0 (28.3.0)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501Date/Time: 2024-03-23 20:18:35.4441 +0200
OS…1 vote -
I get an error when exporting SVG in ver28.5
I get an error when exporting SVG in ver28.5. There is no problem in v27.
1 vote -
新規ファイルを保存しようとするとクラッシュする
新規ファイルを立ち上げて、保存しようとするとクラッシュする
イラストレータが固まり、強制終了することになる。1.メニューのファイルから保存できない
・保存
・別名で保存
2.ショートカットキーでも保存できない
・保存(⌘ S)
・別名で保存(shift ⌘ S)
全て同様。
新規ファイルを作成できないので、既存の作業済みのファイルを活用することでなんとか新しいファイルに作り替えている。
※既存のファイル（すでに名前があるファイル）は保存(⌘ S)できるが、別名保存（shift ⌘ S）にするとクラッシュする
↓
イラストレータを立ち上げる前に以前作業したファイルをコピーして、リネームしてから、ファイルを開いて、レイヤーや画像、テキストなど、全て削除してから、作業しています。
もう何ヶ月もこのような状態で、とても使いにくいです。
バージョンアップも、creative cloudからアンインストールも試したが、状況は変わりませんでした。
解決策があれば教えていただきたいです。1 vote -
文字パネルで合成フォントを選択すると、テキストの操作ができなくなる
文字パネルで合成フォントを選択する操作を行うと、
・テキスト自体が表示されなくなる
・表示されていても他のフォントに変更できなくなる
・文字化けのような状態になることもある
・このバグが発生しているテキストオブジェクトをコピーすると「オブジェクトをコピーできません。メモリが足りません。ID：-108」というエラーが発生する
・まれにバグが発生しないこともあり、再現性や規則性は不明
などの不具合が発生します。いずれにせよ、この不具合が起きるとテキストツールでの操作やドキュメントの保存が一切できなくなってしまいます。
合成フォントではない通常のフォントを使用していても、まれに「同じ名前の合成フォント「○○」が既に存在します。」というエラーが発生し、その後Illustratorはフリーズします。Illustrator 28.5, 28.4.1, 27.9.4でこのバグを確認しています。
OSバージョンはWindows 11 Pro 10.0.22631 ビルド 22631です。・環境設定の削除やアプリケーションの再インストール
・グラフィックドライバの更新
・PCの再起動
・SFCやDISMなどのOS修復
・FNTCACHE.DATの削除
などの操作も行いましたが解決しませんでした。不具合の様子をキャプチャしたものを添付しております。
解決策をご存じの方はいらっしゃいますでしょうか。よろしくお願いいたします。
（Adobe Communityの方にも同じ内容で報告しました。）1 vote -
Confusing repeated profile mismatch warning
When drag and drop is used to place an image into an Illustrator document that has a color profile that is different than the image, Illustrator will link the image and will not warn for the profile difference, even if the profile mismatch warning is checked in the Color Settings.
Using the Place command it will give you a warning about the Profile mismatch.
When the document is saved and opened, Illustrator will start to warn for an Embedded Profile Mismatch and say that the document has an embedded profile that does not match the current RGB Working Space.
This…2 votes -
MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht
MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht
1 voteGerald, please share an example. Without a test file an investigation can’t start.
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New document screen doesn't close upon creating new document, locking me out of program
The following issue has popped up a couple times now: I'll be working in Illustrator (Windows 10) and want to create another new document. I'll navigate to File>New and be faced with the New Document popup. I'll select my desired parameters and hit "create," and the document will be created behind the popup -- but the popup won't close, and I can no longer click the main Illustrator window to work behind it. I've had to use Ctrl-Alt-Del every time this happens; there's no opportunity to save work. (This has only ever happened when I've had Illustrator already open, never…
2 votes -
Flickering when zooming with animation after update to Illustrator 2024 28.3
I was trying to fix the insane lag in the previous version, even though I had all the drivers updated(I have MSI RTX 3080 and Ryzen Threadripper 3960X with 64 GB of RAM so it's not a performance issue).
After updating the lag got worse and when I zoomed in with the GPU enhancing features which is zoom with animation. The canvas was flickering when using the zoom shortcut CTRL+SPACEBAR. I then opened a fresh document and noticed this problem wouldn't occur. So the issue is the fact I had the view grid on on my other document.
Also when…2 votes
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