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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7711 results found

  1. Deleting points/segments causes Illustrator to crash.

    Every time I start deleting segments, when I get to the last point and try to delete - my illustrator always freezes and then crashes after minutes of waiting for it to respond again.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  2. 1 vote

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    2 comments  ·  Other...  ·  Admin →
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  3. HEX References don't copy first time when you click on them!

    It's a new bug. But every time I click on the HEX panel in the Color palette, and press 'CMD+C' to copy, it deselects it the first time I do it, so every time I have to do it again. IT'S INFURIATINGLY TIME-WASTING.

    A similar thing happens in Photoshop, when you click on the 'Opacity' in the top of the layer palette. When you clicked on the word 'Opacity' it used to highlight the percentage so you could type your own, or 'Shift+down-arrow or 'Shift+up-arrow' to increase or decrease the opacity, or just type your own in. This doesn't happen…

    2 votes

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  4. 直線ツールで線を描画してから、線の色をコード入力すると白になる

    (1)塗りと線の色指定をともに「なし」の状態にする。
    (2)直線ツールで線を描画する。
    (3)(2)の描画後(線が選択された状態で)線の色のメニューをダブルクリックすると、「カラーピッカー」のメニューが表示される。
    (4)(3)で表示されたカラーピッカーの色コード(#)の箇所に、黒のコード「000000」を手入力すると、線が黒にならずに「FFFFFF」の白になってしまう。

    3 votes

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    2 comments  ·  Tools  ·  Admin →
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  5. Artboards are deleted after I close the program

    I was working on a project with multiple artboards. I closed and reopened the program and all the artboards except the second one were deleted and the second artboard became "Artboard 1".
    I tried it multiple times and this happens everytime.

    I'm on windows and version 27.9

    1 vote

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  6. Double-digit numbered bullet points are adding additional space after the number

    Double-digit numbered bullet points are adding additional space after the number. This is happening with certain fonts (adobe and non adobe) as well as certain font sizes.

    1 vote

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  7. After turning off overprint preview from a illustrator PDF file, edges of file are shown in a different area of the artboard, not on image

    After turning off overprint preview from a illustrator PDF file, edges of image/artwork are shown in a different area of the artboard.

    1 vote

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  8. Can't manually enter values within the Properties toolbar

    When I go to edit a value in the properties bar (for example, angle or stroke size), nothing appears when I type. This problem doesn't exist after reloading Ai but starts occurring shortly after working with the program. The values are still editable using cursors, but make design work very difficult since I can't simply type the angle, width, stroke size, etc.. that I want.

    1 vote

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  9. Window keeps resizing

    The window keeps resizing. I use Spectacle (a simple window resize tool that works with every other program). It's very handy to have shortcuts to move windows around like PCs do, but Mac doesn't support by default.

    Now when I do certain actions, the window shrinks back down to less than full size. It's very annoying and never used to happen. Please fix!

    1 vote

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  10. Can't open file / The account you signed in with doesn't have access to this file

    "Contact the owner for more info"... But I am on the owner of the file!
    People with whom I shared for Edit can also not access.
    I created this file and saved it on the Cloud about 1 year ago. It contains all interfaces for a client's project! It's a huge issue if we cannot recover it!

    Can someone help!
    Much appreciated :-)

    Regards,

    Vh.

    1 vote

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  11. CC 2022 v.26.5.3以前で合成フォントを使用したAIファイルがCC 2023 v27.5で開きません

    OS: Windows11 Pro 22H2
    アプリのバージョン: Illustrator CC 2023 ver.27.5

    問題が発生したときに実行していた手順:
    Illustrator CC 2022 ver.26.5.3以前に合成フォントを使用して保存したAIファイルをIllustrator CC 2023 v27.5で開こうとしました。

    想定していた結果:
    過去に合成フォントを使用して保存したAIファイルが最新の環境でも問題なく開く状態

    実際の結果:
    ウィンドウのタイトルバーに「応答なし」と表示され、アプリケーションがフリーズするため、AIファイルを開くことができません。
    Adobe Illustrator 26 Settingsフォルダから27 Settingsフォルダへ合成フォントを移植しましたが、改善しませんでした。

    2 votes

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  12. 100% View is Inaccurately Sized - Wrong Monitor Resolution Detected?

    This is marked ad fixed in older bug reports, but it is still an issue in 2023.
    When viewing my artwork at 100% Display, it is not accurate. The document I will refer to for this example is a 6"x9" postcard. The settings I have tried and the actual results are below:

    1. Edit>Preferences>Display Print Size at 100% Zoom is checked
      Result: ≈7.5"x11"

    2. Edit>Preferences>Display Print Size at 100% Zoom is not checked
      Result: ≈5.25"x8"

    3. Tried both of these settings with the "View Actual Size" shortcut, they rendered the same results.

    So currently, the only way for me to actually see the…

    2 votes

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    5 comments  ·  Performance  ·  Admin →
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  13. Blend Tool Not Distributing Spaces Correctly

    When using the blend tool and selecting the "distance between" mode, it is messing up. If I want as many steps as is possible with 3./4" gap between them, I used to be able to select blend and apply distance and the gap would remain constant at 3/4" between pieces that blended. Now, the space is being changed each time which eliminates the utility of distance between. Please fix this, it's ruining the blend mode. If this is the way you are doing it, you need to add a Distance Bertween function that calculates a constant distance between graduating elements.…

    2 votes

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    1 comment  ·  Blends  ·  Admin →
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  14. 1 vote

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    1 comment  ·  Strokes  ·  Admin →
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  15. Eliminate the "sticky" selection tool

    The latest 27.8.1 version selection tool acts like a magnet after an object selection and will often drop/release the selected object with wild and random predictability. It's a horrible bug. Unfortunately, I have to use Illustrator in my job. This is nothing like I've seen in all the decades of using Illustrator. Lots of UNDOs. I'm going to revert back to the previous version.

    2 votes

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    1 comment  ·  Selection  ·  Admin →
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  16. Free transform tool groups selected layers to one layer

    When selecting several Layers and using the Free Transform Tool, Illustrator moves all these layers to 1 single layer.
    I guess this is a bug or am I doing something wrong?

    5 votes

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    7 comments  ·  Tools  ·  Admin →
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  17. Colors Get Stuck in the Adobe RGB Color Space When Switching From Adobe RGB to sRGB

    When I change the document color profile from sRGB to Adobe RGB and then back to sRGB, all the colors get stuck in the Adobe color space.

    How to reproduce the problem:

    1) Create an sRGB document with an R: 0 G: 255 B: 0 object.

    2) Assign the Adobe RGB color profile.

    3) Assign the sRGB color profile.

    1 vote

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  18. text selection issue with threaded text frames

    Trying to select text in the second column of a threaded text frame is impossible. The selection always jumps to select the text in the previous text frame. In the video example I uploaded - I'm simply trying to select just the top paragraph in the middle column - but it keeps highlighting the text in the linked text frame on the left column. I can never just select the top 3 lines in the middle column.

    9 votes

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  19. Text got removed automatically

    I was working on illustrator file, opened the file and texts were removed automatically.
    All fonts are installed, pleases fix this bug.

    1 vote

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  20. 24 votes

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