Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7711 results found
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Illustrator Freeze completely and I have to restart the app
Illustrator Freeze completely and I have to restart the app. It has happened 3 times only this week already. In the dock the app doesnt say its unresponsive. I am not able to move any of my objects and cant click on anything cause all panels disappeared. I only saw my artboard with graphics but couldnt do anything.
1 vote -
Libraries panel and Properties panel disappear
When I click on either the property or library panels they disappear. I have to go up to the view menu option to retrieve them again.
2 votes -
Replacing ': ' (a semicolon followed by a space) leads to doubling the next symbol
As discussed at https://community.adobe.com/t5/illustrator-discussions/illustrator-27-5-quot-find-and-replace-quot-issue/td-p/13765176
If you use Find And Replace to find any combination which ends with a semicolon followed by a space, like in 'Test: ', using Replace All will double the next character after the space in all matches.
For example, replacing 'Test: ' (with a space at the end) with nothing in 'Test: 80%' gives '880%'.
Single Replace works fine.
Original report by sevenK
3 votes -
Incorrect handling of mouse clicks on the Home Screen
On the Home Screen (Preferences > General > Show the Home Screen When No Documents Are Open) the tiles representing the recent documents handle mouse clicks incorrectly.
Currently, to register a MOUSE CLICK event and open the clicked document, the position of the mouse cursor during the MOUSE DOWN event and the subsequent MOUSE UP event must be exactly the same.
Normally, to register a click it's enough that both DOWN and UP events occur within the same active area. It means that the mouse cursor can move while the mouse button is down (between the DOWN and UP events),…
2 votes -
Hiding a layer doesn't hide the guides
Since the Update 27.5 of Illustrator CC all guides oaf any file are showing whether or not their parent layer is visible or not. In my Graphic template i have a base layer for guides of different target sizes, areas and columns which are organized on named layers for each type of guides to easily show/hide them.
since the the last update (27.5 AI on macOS) ALL guides are showing up whether or not the layer containing these guides is hidden or shown which results in showing all guides for 4, 5 and 6 column layouts as well as all…7 votesA configuration modification has fixed this problem. It may take up to 24 hours for your Illustrator to show the changes resulting from this update.
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Illustrator 23 and 24 Lags and Crashes
My entire department has been having issues with Illustrator recently. Will work fine for an hour or two, but then slows to a crawl, takes ages to save, and eventually crashes.
We have issues opening files as well.
we have:
uninstalled, reinstalled
reset our preferences
Updated drivers
and
tried ctrl + alt +shft open to save a safe version.nothing has worked. we can't even go back to previous versions because now we get the same issue with them.
Working on: Lenovo Thinkpad with Win10, Intel i9 processor, NVIDIA Quadro RTX4k and 64GB RAM
ADB-32786460-L2Z6
CRM:064140000061081 vote -
The work area moves by itself
The workspace moves by itself, I can't stop it, the arrows for moving in the program don't work, it's impossible to work in Adobe programs
1 vote -
Can't do changes to the containing folder - gude
A text file named "gude<current date>" is created in the destination folder. Can't do changes to the containing folder.
52 votesI am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Align to artboard can't change to Align selected objects
The default Align Artboard button cannot be changed to Align selected objects.
The version I am using is 28.0, mac system. I can't perform the point alignment operation, it will automatically perform the 'Align Artboard' function. 'Align' is a frequently used feature, so please fix it as soon as possible. Thanks1 vote -
グループ解除のエラー
データ作成中にグループ化したデザインをグループ解除を行なっても複数回行わないと解除されなくなっております。以前はデザイン全体を囲わなくてもグループ化されたデータを選択でも解除が1度でできております。1度で解錠できるように設定を見直していただきたい
1 vote -
Make it possible again to move Text by its Anchor Point
When Text is baseline shifted, it is no longer possible to move the Text Object by grabbing its Anchor Point, unfortunately.
Please repair that.
2 votes -
Error al procesar la apariencia de objeto al momento de aplicar el efecto 3D
Al momento de aplicar el efecto 3D a un objeto, me aparece "error al procesar la apariencia de objeto". Ya intenté volver a instalar Illustrator y otras sugerencias, pero el error persiste. Aclaro que antes si me funcionaba, y de un momento a otro dejó de hacerlo.
2 votes -
Illustrator 2024(28.0)でブラウザなどから直接貼り付けるとハングする画像がある。
macOS 14.1.1 MacBook Pro 2019 eGPU使用
28.0 発生
27.9 発生しない問題の発生
ブラウザやOffice系の画像をコピーペーストまたはDrag'n'DropでIllustratorのアートボードに貼り付けるとレインボーカーソルが発生しハングする。問題の再現性
「外部GPUを優先」時に発生、チェックを外すと起きない。アプリ側が『新しい Retype 機能を使用して画像内のテキストを編集します。』の表示をしようとした時の「外部GPUを優先」時の不具合か?
1 vote -
GPU Compatibility Issue
GPU is not compatible with Illustrator version 28.0
Following is the report showing no conflict:
System Components:
Operating System Windows v.10.0.22631.1
No conflicts to report.Video AMD Radeon RX 6800M v.31.0.22023.1014
No conflicts to report.Video AMD Radeon(TM) Graphics v.30.0.15020.1001
No conflicts to report.Audio AMD High Definition Audio Device v.10.0.1.30
No conflicts to report.Audio AMD Streaming Audio Device v.1.0.0.9
No conflicts to report.Audio ASUS Utility v.3.0.4.0
No conflicts to report.Audio Realtek(R) Audio v.6.0.9394.1
No conflicts to report.Audio Voice Changer Virtual Audio Device (WDM) v.1.0.0.1
No conflicts to report.Network MediaTek Wi-Fi 6 MT7921 Wireless LAN
…1 vote -
Fail to export. Transparency: Other options?
Illustrator fails to export artwork correctly when "Other Options" showing under Opacity in Appearance palette. This artwork was created via legacy 3d extrude. It was also 'pathfindered' and 'eyedroppered,' the latter with Appearance checked.
Attaching screenshots showing state of palettes and result in legacy Save for Web dialog. Same result in Export for Screens. Also attaching source file.
1 vote -
can't create a new file in Illustrator
It crashed once and since then it won't let me create new files (even after reinstall)
1 vote -
SVG embedded images not showing up in 2023 version
I am having an issue with reopening an already-saved .svg file, with an embedded image in the file. The image is not showing up when I re-open it in Illustrator 2023. This has me thinking that I did not save the svg correctly - choosing for the image within the svg to be embedded - when I go to File<Save As<SVG. But when I go to check the same file in Illustrator 2022 or in Inkscape, the embedded image is in fact there.
So this makes me think this is an Illustrator 2023 bug?1 vote -
Pencil drawing tool expanded menu doesn't work on Mac desktop Version 28.0
Correct problem with the pencil tool.
1 vote -
The "Placement options" in the document have been replaced with the computer's final settings
I placed an 'img-1.ai' picture in Document-A with the placement option set to Bounding Box.
After saving and closing it, I created a new document, Document-B.
In Document-B, I placed the 'img-2.ai' picture with the placement option set to Bleed.
After saving and closing Document-B, I reopened Document-A.
The placement option for 'img-1.ai' had changed to Bleed.Why does the placement option not follow the document but instead follows the last-used setting?
If I send the document to the client, they will see the incorrect layout.2 votes -
テキストコピー&ペースト時に、書式がコピーされない
〜環境〜
M1 Mac mini
macOS Ventura（ver13.4.1）
Adobe Illustrator 2023（27.7）書式ありのテキストをコピー・ペーストすると、
その書式が継承されない。
今日までは特に問題なかったが、今気づいた次第です。
同様の現象を解消された方がいらっしゃったら、
解決方法を教えていただければ幸いです。ちなみに、
１）環境設定＞クリップボードの処理にある、
『ペースト時：書式なしでテキストをペースト』の
チェックボックスは、チェックを入れていない。
２）環境設定リセットを行うも変化なし
３）Mac本体再起動しても変化なし
４）Illustrator字体再起動しても変化なし2 votes
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