Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7711 results found
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Can't Switch Between Documents / Windows
Having multiple documents open - sometimes I can switch between them with a quick Alt-Tab, but mostly I get the error sound (Windows).
Using Alt-Tab or using the mouse has the same results.
On occasion I can switch documents, but that's usually one out of ten attempts.
This only happens with Illustrator documents/windows - so if I tab over to another program there isn't an issue.
1 vote -
Bad rendering of glow effect
OS: Microsoft Windows 10 Professional 10.0.19045 Build 19045
Adobe Illustrator: 28.1 (64-bit)Steps to reproduce the bug:
- Create a blank Illustrator document.
- Create a new shape, such as a white circle with no stroke. The white circle on the white background is invisible.
- Add an outer glow effect to the circle, e.g.: Color: black (#000000), Normal mode, 20% Opacity, 3px Blur.
=> The white circle on white background will be almost invisible, despite the black glow, which is very, very faint.- Export the artwork to PDF.
- Open the PDF file in Acrobat : the white circle is…
1 vote -
Can not "Save As" in Adobe Illustrator
I'm using macOS Sonoma 14.1 on a iMac 27-inch monitor.
After I upgraded to Sonoma I can not "Save As" any illustrator files in Illustrator 2023 or 2024. I can only save as if I open a previous file that I have saved on my hard drive before upgrading. I have made sure that I have "read/write" privileges but still no luck on saving new file unless I save it to iCloud. Has anyone had the same problem. I have researched on the web and have seen that this problem has been discussed for many years but this is the…2 votes -
Registration point and boundaries of a certain symbol jump when a document is opened
- Open the attached document (and review the steps from the GIF)
- Notice the second symbol's boundaries are giant (although the registration point is displayed within the artboard), and the Symbols panel seemingly shows nothing in its thumb
- Double click the second symbol to edit it
- The symbol opens and jumps into the middle of its giant boundaries, and the registration point moves as well
- Exit the mode
- The symbol is now displayed in its intended place, has normal boundaries, has the registration point in the same place, has a normal thumb...
- ...but if you make other changes in a doc,…
2 votes -
線ウインドウパネル上矢印選択のスクロールを操作するとフリーズ
1. Intel Mac 2019 Adobe Illustrator28.1.0
2. 線ツールを選択し描写、矢印にするためウインドパネルで選択、
スクロールバーを動かすと、カラーカーソル出現しフリーズ。
3. スクロールによる矢印選択ポップアップ内が移動することを想定1 vote -
Tool window won't update content when clicking on a different tab
This bugs seems to come on after a while of everything working normally.
I have multiple windows (e.g. 3 - Character/Paragraph/Open type) grouped together on one panel. When I click on an unfocussed tab to bring that to the front, nothing changes. The content below remains the same.
For example if 'Character' was in focus, and I wanted to access 'Paragraph' options. If I click on the 'Paragraph' tab, I still see the 'Character' options.
See video.
This is also happening with the document tabs too. I click between my open documents and nothing changes on the artboard below.
I…
1 vote -
Freezing when copying object
Whenever I copy or cut an object (shapes, mostly) Illustrator freezes. Sometimes for 30+ seconds.
Windows 10. 32GB memory. It only started doing this a few months back, and it's getting worse.
1 vote -
Illustrator 27.9 introduces severe choppiness when panning with fingers on trackpad rather than Hand tool
When panning with the Hand tool, performance remains intact and panning is smooth. When using trackpad or mouse to move the canvas, frame rate is severely low, 10 fps, even on an empty document. This is a new issue that has existed in the past but had been resolved sometime in the past year or two.
Using a MacBook Pro with M2 Max 38-core GPU running macOS Ventura 13.5.2, the latest as of now.
This issue reduces efficiency and hampers productivity, making it unpleasant to navigate small documents and impossible to navigate large ones with multiple dartboards.
Uninstalling and re-installing…
2 votesThe fix to this issue is available in Beta 28.1 21 (and above) and Prerelease 28.0.66 (and above). Please check, if you can, and reply back if it works for you.
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Arrow keys just stop working in Illustrator 2023 Mac
Since the last update to 27.7 on my Mac (Monterey 12.6.7), the arrow keys just stop working, andI have to quit and relaunch Illustrator to get them to work again.
1 vote -
Abnormal selection after executing an action in a script.
According to the person in the know, this has been occurring since version 25.4; it was normal in 25.2.x.
When an action to duplicate an object is created and executed by specifying the action in the script function doScript(), the execution completes with the duplicated object and the original object selected at the same time.Although it is logical to perform all processing in scripts, there are situations where it is unavoidable in the process.
In addition, this is clearly an abnormal situation.
We would like to see an improvement.Translated with www.DeepL.com/Translator (free version)
〈にほんご / Japanese〉
スクリプトでアクションを実行後、選択範囲が異常識者によれば、バージョン25.4以降で発生している。25.2.xでは正常だったとのこと。…
10 votes -
Enter key does not commit a change in a panel / dialog / field
Transparency panel in Appearance window does not react on Enter in Illustrator 27.0
After the latest update, this bug is spotted. In Appearance window -> Opacity panel (either stroke or fill) -> enter desired opacity -> hit Enter/CR -> no reaction (expected: apply value and close the Opacity panel). The TAB button however still works (the value applies). Other panels work as they should and react Enter correctly.
OS: Mac OS 13.
20 votesI am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Pfadwerkzeug
Das Pfadwerkzeug funktioniert bei mir nicht,es kann nicht angeklickt werden da es grau ist, es funktioniert nur das Pfadwerkzeug Vertikal jedoch benötige ich das "normale" Pfadwerkzeug. Arbeite am Laptop.
1 vote -
アートボードの名前変更
アートボードの名前変更の際、入力状態でショートカットキーによる言語の変更ができない。
メジャーアップデート以前はできていました。1 vote -
2 votes
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Bug with the ' touch on AZERTY keyboard on AI 2024
Hi ! I recently came upon a but while typing text with a French AZERTY keyboard. Indeed touching the ' (apostrophe) symbol instead writes a < or > when entered. I thought at first it was a font problem, but after trying a few different ones wondered if if wasn't a keyboard language problem, but then i tried on AI 2023 and had no problem typing my text correctly.
1 vote -
Can't resize anything
It is such a basic thing, but it's not allowing me to redimension anything, texts, images, whatever; i cant redimension it with the selection tool or anything like i normally used to
1 vote -
プロパティパネル等のテキストボックス内のテキストが切れる
macOS11.6.8・Windows10Pro 21H2
ver.27.5プロパティパネル等のテキストボックスに入力の際、テキストがボックス内に収まらず数値を確認しずらい。環境設定でUIスケールを小さくすると表示はましになるが、一部がテキストボックスのエッジにかかってしまう。UIスケールを大きくするとベースラインが大きくシフトし上部が３割程度隠れてしまう。
再現手順
1.ドキュメントを開く
2.プロパティパネルを開き、ドキュメント上のオブジェクトを選択する。
3.パネル内のテキストボックスの数値の上部または下部が切れて表示される。期待する結果
各テキストボックス内の数値が切れずに表示される。現状
テキストボックス内の数値が切れて表示される。これは、以前からの不具合でUIの設計が元々欧文フォントで行われ、ローカライズの際に日本語フォントに置き換えた際に日本語フォントに最適化されない事が原因ではないかと考えます。以下のコミュニティーページに参考になる情報があります。
※添付の画像はUIスケールを大きくした場合のものです。
6 votes -
AI refuse mes prompts ?
Lorsque je tape le prompt "Logo noir et blanc boucherie-charcuterie" ou "Logo noir et blanc boucherie". Il me refuse l'action sous pretexte que j'enfreins les consignes ???
1 vote -
Bug: Adobe Acrobat PDF fields are no longer retained in Illustrator file
Adobe Acrobat PDF fields in a Illustrator PDF file should be retained upon save. Up to version 27.5, Illustrator did respect and retain PDF text fields, I started noticing the issue in Illustrator 27.6.1 and 27.7
OS: macOS Ventura 13.4
Affected AI versions: 27.6.1 and 27.7
Steps to reproduce problem: Open an existing illustrator PDF file that has Acrobat PDF text fields embedded, make any change and then save the file. After re-opening the file, the Acrobat PDF text fields are no longer present.
Expected results: Acrobat PDF text fields in a Illustrator file should be retained upon save. Up…
4 votes -
Smart Guides not working most of the time
The Smart guides are not working correctly anymore. When trying to move or add an anchor point there are no smart guides to help align it. If I want use the object tool there are no guides while hovering unless a random object in my canvas is selected, then all of a suddeny smart guides work again. Once an object is created then it always has smart guides available when moving but not when trying to create it aka hovering with the object tool.
1 vote
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