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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8185 results found

  1. Window keeps resizing

    The window keeps resizing. I use Spectacle (a simple window resize tool that works with every other program). It's very handy to have shortcuts to move windows around like PCs do, but Mac doesn't support by default.

    Now when I do certain actions, the window shrinks back down to less than full size. It's very annoying and never used to happen. Please fix!

    2 votes

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  2. Text is uneditable.

    I have large text files in my illustrator artboards and when I try to edit the copy, it only allows me to select a singular letter rather than being able to simply click the text and edit it.

    1 vote

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  3. 1 vote

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  4. Optical kerning issue in some Japanese fonts

    1. macOS Monterey(version 12.3.1)/Illustrator 26.3.1

    In optical kerning for many Japanese fonts,
    the space between characters is too narrow and some characters overlap.

    [1] AI26-0-3.jpg
    Illustrator 26.0.3
    Examples of character spacing with different weights in some fonts
    font-size:14Q

    [2] AI26-3-1.jpg
    Illustrator 26.3.1
    Examples of character spacing with different weights in some fonts
    font-size:14Q

    [3] AI26-3-1overlap1.jpg
    [4] AI26-3-1
    overlap2.jpg
    [5] AI26-3-1_overlap3.jpg
    Illustrator 26.3.1
    Examples of character spacing in several sizes

    128 votes

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  5. ファイルを保存する際にCreative Cloudにアクセス出来ない

    macOS Sonoma 14.3.1
    illustrator 28.2
    1 別名で保存を実行
    2 表示されたダイアログから「Creative Cloudへ保存」を選択
    3保存場所を選択して「保存」ボタンをクリックするとエラーとなる

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  6. Illustrator Crashes When Trying To View Using CPU or Pixel Preview (All Versions)

    Been happening for quite some time now. When trying to view a pixel preview of my document it will hang then crash. Same exact thing happens if I try to "view using CPU". Also have been getting a weird "hairline" pink line around non-stroked objects.

    Attached pictures of the pink outline around the gray in the one picture and another around the white and the gray. It seems to change as I zoom in and out which makes me think it's a rendering/driver bug. I think this issue and the original crashing when trying to select CPU or Pixel Preview…

    1 vote

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  7. 3D Crashing

    I have used 3D materials on my ASUS TUF Dash FTS for over a year with no prior issues. Last night, upon updating to version 28.1, every time I even click on the 3D materials menu within the window tab, it immediately stops responding and crashes. I have Uninstalled, reinstalled, reset preferences, cleaned up creative cloud, deleted almost everything on my computer and freed up an additional 100 GB of space (I have 600GB of space total), I have gotten rid of every plugin. I am just at a complete loss because I can now not complete assignments because even…

    2 votes

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  8. 'Creative Cloud Files' folder shortcut keeps appearing in Finder side bar

    I delete this shortcut every time it reappears, how can I stop it from reappearing? I thought Adobe deprecated the file sync? I have been seeing notifications about it going away in February 2024.

    Anyways, it's annoying, i've never used CC file storage, it would be great to be able to completely remove it from the UI.

    Illustrator 28.2
    MacOS Sonoma 14.2.1
    MacBook Air M2

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Illustrator 27.9 not functioning even with the most simple tasks 2023

    I get a spinning wheel on the simple task of tipping and trying to move a 4-letter word. The word doesn't follow my cursor. I outlined the word, and I can't move it or duplicate without getting the spinning wheel. I created a simple rectangle and I get the same. Change color, resize, duplicate with keyboard, the same. I closed all other apps, the same. Can't work with the app, it's useless. Please help.

    1 vote

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    3 comments  ·  Performance  ·  Admin →
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  10. AI 28.0 preferences corrupted by 28.1 with some 3rd party plugins

    When updating from Illustrator 28.0 to 28.1, some preference files may be corrupted if AI is running certain 3rd party plugins. These include any written with Hot Door's CORE and incorporating a WebView widget to display a web page, but I have received reports of this behavior with some SDK plugins as well.

    The problem it creates is that new files are not added to the File > Open Recent Files list, and any change to a different workspace is not saved.

    For my macOS Ventura with AI 28.1, deleting these preference files solved the problem: Plug-in Cache and plugincache.bin.

    2 votes

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  11. 合成フォントがつくれない

    1.illustrator 26.5
    2.合成フォント作成時。プルダウンからフォントの変更
    3.フォントを変更できる
    4.フォントをプルダウンから選んでも、フォントが変わらない。(初期設定されいるもののまま変更できない)

    上記のバグはフォントだけでなく、ウェイトの変更もできません

    53 votes

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  12. Don’t allow to create anything in the dedicated Dimensions layer except dimensions

    标注尺寸后新建图形问题
    当标注完尺寸后,新建图形会出现在尺寸图层,要想在原图层绘制,必须选择原图层后再建立,我认为这是一个bug,尺寸图层作为一个特殊的独立图层,不应该有其他图形出现。当尺寸标注完绘制新图形时,软件应该自动识别这不是尺寸标注操作,应该回到原图层,不应停留在尺寸图层。

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  13. Registration point and boundaries of a certain symbol jump when a document is opened

    1. Open the attached document (and review the steps from the GIF)
    2. Notice the second symbol's boundaries are giant (although the registration point is displayed within the artboard), and the Symbols panel seemingly shows nothing in its thumb
    3. Double click the second symbol to edit it
    4. The symbol opens and jumps into the middle of its giant boundaries, and the registration point moves as well
    5. Exit the mode
    6. The symbol is now displayed in its intended place, has normal boundaries, has the registration point in the same place, has a normal thumb...
    7. ...but if you make other changes in a doc,…
    2 votes

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    1 comment  ·  Symbols  ·  Admin →
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  14. 1 vote

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  15. No overprint objects but a dash appears in Attributes panel

    Documents that have no fill or stroke objects set to Overprint show a dash in the Attributes panel checkbox that makes you suspect there is overprint. Confusing, nothing should be checked if nothing is set to overprint. The example show a dash for fill when the image is selected and a faint dash for stroke when the text is selected.

    1 vote

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  16. Typo causes harsh generative AI warning

    My prompt for generative AI was "abscract [sic] background with 4 quotations". Illustrator threw a red warning: "One or more of your terms violate guidelines". I couldn't capture the screen because the warning disappeared quickly. When I corrected the spelling to "abstract" it generated results without a warning. Seems the warning should be a little different for this.

    1 vote

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  17. Line Graph Tool not supporting Indian language KANNADA

    Hi,
    I am working for Indian language KANNADA new paper as Chief graphic Artist since 2007. Now I am using Illustator cc 28.2 version. Where if I import the Kannada content text will junking. And it is not supporting.

    Please help me use easily..

    1 vote

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  18. Lag on cursor and selections "sticking" to the cursor

    There is a lag on all selections in Illustrator 28.2. When I select any item I literally have to wait 2-3 seconds before I can move my cursor, else the selection "sticks" to my cursor and moves with it until I click again to drop it and then I have to ⌘Z to send the selection back to it's intended location so I can make the changes I need to make. SUPER FRUSTRATING.

    I have a new Macbook Pro with loads of RAM and never had this issue until the latest Illustrator update.

    Thank goodness I have Affinity Designer installed,…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  19. Objects are rasterized when pasted from the buffer history

    When I paste a vector object from the history of the clipboard it is pasted as a raster object. This bug is contained in versions 27.1.1 and 27.2 (Beta)

    I use the program for Clipboard Manager "Unclutter".

    Because of this bug, it is impossible to use the program normally
    No such bug is observed in Illustrator 26

    Mac OS 13.0.1 (22A400)
    Adobe Illustrator 27
    Mac mini M1

    5 votes

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    24 comments  ·  Other...  ·  Admin →
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  20. Can't copy paste between tabs using the keyboard shortcut

    I've found lately that copy pasting content from one open document to another doesn't work when using the Ctrl-V shortcut. Manually selecting Edit->Paste from the menu seems to work as a workaround.

    I'm using Illustrator 28.7.1 64-bit on Windows 10 21H2

    0 votes

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