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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8315 results found

  1. Embedding images in SVG is not working

    I'm trying to embed some images in my SVG. When I do the process by clicking on the menu option "Embed images", it looks like it's working, but after saving and closing the file, when I reopen it, the image is linked not embedded.

    I tried with AI 2021 and 2024, but it also happened with other files.

    1 vote

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  2. Reduce History Panel Minimum Width

    Please reduce the history panel minimum width.
    Currently it's wider than (almost?) all of the history step names.

    Ideally this panel width could reduce to just show the icons of each history step.

    Common actions like Move and Clear would benefit from icons better representing the changes made.

    All the different type adjustments would also benefit from displaying their corresponding icons from their respective panels (font size, letter spacing, line height, paragraph alignment etc.)

    Thanks for delivering the History Panel!

    3 votes

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  3. "Select a File Format to open file"

    Multiple Illustrator files with vector polygons and linework from ArcGIS Pro are no longer opening properly and are instead prompting: "Select a File Format to open file" with "Text" or "ArcGIS - Adobe Illustrator" as options. Selecting either option opens an empty, blank file. How can I continue editing the original Illustrator files?

    1 vote

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  4. Brush palette inconsistent with Direct Selection Tool

    I select a path drawn with the brush tool using Direct Select then click another brush. Sometimes the brush is applied to the path, sometimes it isn't, although the brush is shown to have changed as expected in the brush palette.

    If the brush is not applied as described, when I deselect the path and select it again it reverts to showing the original brush.

    I'm sure this has happened since the latest update (28.1, 64 bit, Win 10). I work with brush tool a lot and this is introducing a lot of irritation and wasted time to my projects.

    1 vote

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    4 comments  ·  Brushes  ·  Admin →
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  5. Multipage PDF opens with incorrectly scaled links

    I open all pages of a booklet PDF booklet (pages of the same size) with a setting "Import PDF pages as links for optimal performance". The opened file seems to look good and all the pages of a booklet display correctly. That's until I save and reopen the file. After reopening, the links become scaled randomly. The same happens after Rearrange All Artboards command. This bug messes up the results of Illustrator imposition extensions too.
    The problem appears to be in Illustrator 28. Older version of 27 does not have this bug.
    I am using Mac OS Sonoma Version 14.4.1…

    1 vote

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  6. Bug generating previews when saving multiple artboards

    When saving AI and EPS files using artboards, file previews (thumbnails) are not generated. All files display the preview of the original file. To rectify this, it is necessary to open and overwrite the files.

    4 votes

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  7. Dimension Tool Options dialog always uses points for Offset and Extension fields, even though document units differ

    Dimension Tool Options respect my chosen Type and Stroke units, but ignore General units, when I open Options dialog or Properties.

    If I choose, say, millimeters for my document, I want to define offsets end extensions in millimeters as well, not points.

    Does not help if I set these in Document Setup as well.
    Please make these consistent!

    6 votes

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    0 comments  ·  Tools  ·  Admin →
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  8. "Scale Strokes and Effects" in Windows works contrary

    Hi, after the last update I found that "Scale Strokes and Effects" works contrary to what I knew. When the "Scale Strokes and Effects" is "on" does not scale and when I turn it off it scales the stroke..

    1 vote

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    Need More Info  ·  2 comments  ·  Strokes  ·  Admin →
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  9. Partage d'écran: «conversion des éléments déplacés au format EPS»

    Lorsque j'utilise Illustrator avec le partage d'écran, déplacer une image et très compliqué.
    Lors du déplacement d'une image, le pop-up « conversion des éléments déplacés au format EPS » apparaît plusieurs fois. Très souvent lors du déplacement d'une image, la connexion au Partage d’écran se coupe et il faut attendre un certain temps avant que la connexion ou Partage d’écran se fasse de nouveau.
    Tous les autres logiciels de la suite, Adobe Creative Cloud fonctionne parfaitement. Je ne rencontre ce problème qu'avec Illustrator.
    Illustrator est installé sur un Mac studio, 2023, avec une puce Apple, M2 Max et Sonoma 14.5
    L'ordinateur utilisé…

    1 vote

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  10. Shortcut for "New from template" does not always work on the home screen

    Open a fresh instance of Illustrator 2024 mac, use the CMD+Shift+N shortcut to open the new from template window, close it and try again. Most often the shortcut does not work. This is also the case if the shortcut is used after closing a file and returning to the home screen.

    5 votes

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  11. Screen blinking bug

    Screen starting blink after opened a tab for some times, making some irritations our eyes, it is only in Mac OS

    1 vote

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  12. 对齐字形边界对编组的文字不起作用

    建议对齐字形边界--->点文本(区域文本)对编组的文字起作用。
    如视频:

    2 votes

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  13. GPUパフォーマンスが設定できない

    Windows11 Intel Core i7を使っています。
    突然アニメーションズームができなくなってしまいました。

    ・イラレを一度終了し、再度立ち上げる
    ・PCの電源を一度落とし再度立ち上げる
    ・イラレ最新版(2024)をインストールする
    ・環境設定のパフォーマンスを設定する(そもそも「互換性のあるGPUは使えません」と出てきてクリックができなかった)
    ・NIVIDIA GPU最新版をダウンロードする(552.22)
    ・イラレを一度すべてアンインストールし、インストールしなおす
    ・Adobe Bridgeのカラー設定を同期する設定にし直す

    等、検索で出たすべてのことを行ったのですがそれでも解決しません。いったいどうすればいいですか

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  14. Can't Link PDF

    Cannot link PDF into an AI file. When opening the file an Unknown error is detected. Help us investigate further....
    However opening Illustrator in a Intel based version on the M1 mac it will open without issue. However as this feature apparently is going to be removed it will cause major issues for me.
    This needs to be fixed.

    1 vote

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  15. [Illustrator 27.9] Changing the Fill Color of All Objects Becomes Impossible After Using the Gradient Tool

    After I change the color of a gradient stop several times, changing the fill color of virtually all objects becomes impossible until I restart Illustrator.

    How to reproduce the bug:

    1) Create any object with a gradient fill.

    2) Keep changing the colors of the stops.

    3) Once changing the colors becomes impossible, create a new object in either the same or a new document and try to set its fill color.

    3 votes

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    7 comments  ·  Gradients  ·  Admin →
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  16. 2 votes

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    3 comments  ·  Tools  ·  Admin →
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  17. Column graph rounding issue

    When using %00 template in graph design decimal figures are not rounded up/down correctly. Eg. Figure 4.9 should display as 5 but actually displays as 4
    See attached illustrator file.

    3 votes

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    0 comments  ·  Tools  ·  Admin →
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  18. Hilfe reagiert nicht, sowohl Lupe als auch Hilfe unter "Fenster" Mac OS Ventura 13.6.7., AI 28.5

    Die HilfeFunktion ist unzuverlässig.
    Manchmal reagiert sie, manchmal erst in einer zusätzlich neu erstellten Datei, manchmal nach dem Neustart von Illustrator und manchmal gar nicht.
    Das Entdecken-Fenster ist also nicht zugänglich.

    1 vote

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  19. Illustrator often fails to build a smooth blend for paths with mismatched number of anchors

    Take a look at the file attached and watch the images attached.
    Two curves are blended: one has 4 anchors, another one has 5 anchors.
    The blend Ai build has weird irregular slits in the middle.

    If you expand the blend and select problematic anchors, you’ll see that positions are correct, but some handles get interpolated wrongly.

    This happens often in many other scenarios.
    The current workaround is to add more points to blend, trying to guess and control which point get paired with another.
    Another workaround is to cut curves in pieces and blend in chunks.

    15 votes

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    0 comments  ·  Blends  ·  Admin →
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  20. Just updated Illustrator to 28.1 and reinstalled Maps plugin...AIX files are unknown and cannot be open

    Hello, AIX files opened just fine until I updated Illustrator to 28.1 last week. I even reinstalled ArcGIS Maps plugin. Illustrator is saying it doesn't recognize AIX file types. Added the "Mapping components" add-on and it is still not recognizing the files.

    2 votes

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    2 comments  ·  Other...  ·  Admin →
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