7721 results found

1. Freeform Gradient Crashes Illustrator

   If press V and I select seemingly any object in my drawing, press G to select gradient, and then I select Freeform Gradient, then Illustrator simply freezes forever until I force it to close. I'm able to select Linear and Radial gradient just fine. This only seems to happen with Freeform Gradient. I attached my file to this ticket. If you want a specific object to try, try the blue handle of the sword in the bottom right. But it seems to happen on any object.

   I'm using Adobe Illustrator 26.0.3 64-bit.

   My RAM is not overloaded, and I have a great CPU, so it does not seem performance related. I'm using 64-bit Windows 11 Home 21H2 22000.493. 32 GB RAM, Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz 3.60 GHz.

   If press V and I select seemingly any object in my drawing, press G to select gradient, and then I select Freeform Gradient, then Illustrator simply freezes forever until I force it to close. I'm able to select Linear and Radial gradient just fine. This only seems to happen with Freeform Gradient. I attached my file to this ticket. If you want a specific object to try, try the blue handle of the sword in the bottom right. But it seems to happen on any object.

   I'm using Adobe Illustrator 26.0.3 64-bit.

   My RAM is not overloaded, and I have… more

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   2 comments  ·  Gradients  ·  Delete…  ·  Admin →
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2. pathfinder - unexpected behaviour inside script

   when I select two compound paths and subtract, I get a fully selected group.
   If I create an action consisting of just the pathfinder operation and run it from the actions panel, the result is identical.
   If I call this action from extendscript, the group sometimes is only partially selected. - and the following steps produce unexpected results :(
   It turns out that adding an extra object.selected = true can help.
   I observed this in 2022 edition, I have the impression that this did not happen in 2020 edition

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   0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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3. Data Recovery is Disabled for This Document

   Shortly after creating a new file, I receive the message "Data recover is disabled for this document due to an error in recovery process in last session. To enable data recovery, save this document with a different name.". I've not used any complex art and have not saved the file.

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   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Cloud Documents Do Not Open (Urgent)

   There is a bug that I have been experiencing for some time with my cloud documents in Adobe Illustrator. Like any other day at work, I'll open up illustrator and go to open one of my cloud files that are accessible on the home screen under 'your files'. However, these files for some reason have become unresponsive to my clicking on them. Double-clicking on them to open results in absolutely nothing happening. I can move the file around to new folders and other functions under the three dots, but I cannot simply open the file by clicking on it. This makes them completely inaccessible and totally makes storing them in the cloud completely useless.

   I have had this problem on two different machines so far, and have tried various fixes such as resigning in and reinstalling a fresh version as well as restarting my computer.

   Here are the specs for the first computer I experienced these troubles with:
   macOS Monterey 12.3.1
   2.6 Ghz 6-Core Intel Core i7
   16 GB 2667 MHz DDR4
   AMD Radeon Pro 5300M 4GB

   Here are the specs for the second:
   Windows 10
   Intel Core i7 -10750H CPU @ 2.60 GHz
   16 GB Ram 2933 MHz
   NVIDIA GeForce RTX 2070 Super

   I should also mention that if I open a new file and try to open up these cloud documents by going through File>Open Recent Files> they will not open either.

   Documents won't open through using Adobe Creative Cloud either.

   So in conclusion they will not open through the standard home interface or through the open-recent-files- function and I need mega help.

   There is a bug that I have been experiencing for some time with my cloud documents in Adobe Illustrator. Like any other day at work, I'll open up illustrator and go to open one of my cloud files that are accessible on the home screen under 'your files'. However, these files for some reason have become unresponsive to my clicking on them. Double-clicking on them to open results in absolutely nothing happening. I can move the file around to new folders and other functions under the three dots, but I cannot simply open the file by clicking on it. This… more

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   2 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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5. GPU visual bugs on Mac

   • Vector outlines never line up with the actual shapes when zoomed in
   • In outline mode, zooming in causing the outlines to flicker and disappear
   • Infrequent jagged vector bug

   iMac Pro 2017
   macOS Monterey 12.4
   3.2 GHz 8-Core Intel Xeon W
   32 GB ram
   Radeon Pro Vega 56 8GB

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   3 votes

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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6. slicing problem

   I'm having a weird glitch with Illustrator. The program works fine until it suddenly the selection stops working. no matter which tool I select I get the same result- the cursor slices any shape that's selects. I can't pick anything or preform and other function, the cursor just slices the shape. If I close the program and restart it it fixes itself only to happen again a few minutes into the re-launch.

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   1 comment  ·  Selection  ·  Delete…  ·  Admin →
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7. Print setup dialog

   Windows 11 Enterprise 21H2
   Adobe Illustrator 26.5 (64-bit)

   BUG!
   All printer settings are greyed out under general, and no preview.
   Need to go into Adobe PDF printer settings, then back to the desired printer to activate the settings under General.

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   0 comments  ·  Print  ·  Edit…  ·  Delete…  ·  Admin →
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8. Vectorisation doesn't work as with CS6

   Before I could vectorise a file (for example this one "SourceFile.gif") and the relsult was like the attached one "VectorisedFile.ai" with the fonction "Image trace" and it works with the 2 following option "line art" or "technical drawing".
   Why doesn't it work anymore ?
   Thanks for your following answer!

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   12 comments  ·  Other...  ·  Delete…  ·  Admin →
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9. Cannot create new file and every time I restart it asks me to repair creative cloud, its extremely annoying!!

   This doesn't happen all the time, but most of the time I click "File -> New" nothing happens? its extremely annoying!!!!!! I have windows 10 with all the newest updates, it also asks me to repair creative cloud almost every time I start my computer. Everything else works smoothy except Illurstator.

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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10. Align / distribute spacing applies x10 multiplier in large-canvas document

    Distribute objects doesn't work properly in a large-canvas document. In the example. I applied a spacing of 2 inches, but a x10 multiplier is automatically applied, so the spacing is actually 20 inches.

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    11 votes

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    1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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11. Repeat Grid messes up variable width strokes

    When the artwork contains asymmetrical variable width strokes, those are converted to symmetrical variable width strokes when a Repeat grid is applied with mirroring.

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    4 votes

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    0 comments  ·  Repeats  ·  Delete…  ·  Admin →
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12. Illustrator 2021 and 2022 crash when trying to run an action from a script

    Attempting to run any action from applescript or javascript is always resulting in Illustrator 2021 or 2022 immediately crashing for me.

    I've tried on multiple computers, and running it on a fresh install of AI 2022 with no settings changed.

    Tested on MacOS Mojave, Big Sur, and Monterrey

    It doesn't matter which Action or Action Set is used, I've tried the included "Default Actions" and others.

    The identical scripts work fine from AI CC2020 back to at least AI CS6.

    For example, I can copy and paste this straight from Adobe's ADOBE ILLUSTRATOR CC SCRIPTING REFERENCE: APPLESCRIPT:

    tell application "Adobe Illustrator"
    do script "Opacity 60 (selection)" from "Default Actions" without dialogs
    end tell

    Make a new Illustrator document and run it, and AI instantly freezes and stays frozen indefinitely. It needs to be force quit.

    Running this or any other action from any action set by selecting it in the Actions palette and clicking the "play" button works as expected.

    Using the equivalent javascript-

    app.doScript ("Opacity 60 (selection)","Default Actions")

    has the same result - instant crash of AI 2021 or AI 2022.

    And running the identical scripts on the same computers on prior versions of AI leads to the action running as expected.

    Attempting to run any action from applescript or javascript is always resulting in Illustrator 2021 or 2022 immediately crashing for me.

    I've tried on multiple computers, and running it on a fresh install of AI 2022 with no settings changed.

    Tested on MacOS Mojave, Big Sur, and Monterrey

    It doesn't matter which Action or Action Set is used, I've tried the included "Default Actions" and others.

    The identical scripts work fine from AI CC2020 back to at least AI CS6.

    For example, I can copy and paste this straight from Adobe's ADOBE ILLUSTRATOR CC SCRIPTING REFERENCE: APPLESCRIPT:

    tell application "Adobe… more

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13. 数字入力時のバグ

    図形サイズや角度など、普段数字を入力するときはShiftキーなど同時に押す必要が無いが、逆にShiftキーを押しながら数字を打たないと、！や＄など約物を入力してしまう。キーボードの設定と逆になっていて大変使いづらい。

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14. Motifs are eaten on artboard on exit of using pattern tool

    Hi please could someone tell me why this happens. When I exit the pattern tool by either clicking cancel or done. The motifs on the artboard are eaten away. Some times half of it or all of it, after exiting pattern tool. Sometimes text on the artboard gets filled with images. Like the text James was filled with the Noah image I have a video to demonstrate what happens but it won’t upload. .

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    2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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15. While shift-dragging objects green plus appears and picture clipping file is created.

    This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this can be solved on the Adobe side because it is infuriating.

    This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this… more

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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16. Malwerkzeuge (Pinsel/Buntstift) übernehmen nicht die vorherigen Einstellungen

    Ich möchte mit dem Bunststift zeichnen und habe dabei die Kontur, die Farbe und das Profil eingestellt. Beim nächsten Strich werden diese Eigenschaften nicht übernommen. Ich muss jedes mal die Eigenschaften neu auswählen... das kann ja jetzt nicht sein? Das hat vorher einwandfrei funktioniert.
    Wäre sehr dankbar für eine Tipp/Lösung!

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    1 vote

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This can be toggled in the Appearance panel’s menu with the 'New Art Has Basic Appearance' option.

    See the comments for details.

17. Pink screen and residual image artifacts

    The pink screen flash is back for me in 26.03 when opening files, but now I have the added bonus of image shrapnel being left everywhere (image attached).

    Mac mini M1. Happens with both MacOS 12.1 and 12.2 beta (release candidate).

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    5 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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18. SVG Export - Style Tag (Angled Apostrophe) Issue

    Hi,

    I have recently stumbled upon a random issue with exporting SVGs from Illustrator (Desktop). I am recycling some previously used assets that I know work fine and are fully compatible with Articulate Rise (the eLearning tool I import the SVGs to).

    For some reason, within the last week or so, something has changed. Now when I try to import my SVGs to Articulate, I get an error saying the file type is invalid. Having investigated this with the Articulate support team, we discovered that during the export process, Illustrator is adding a random invalid character (this one (`)).

    See attached images for reference.

    I can edit the styling using SVG viewer, but it's slowing down our output immensely and I'm not sure what has changed? I know for a fact these images work fine in the current courses they sit in.

    Note: If I ungroup the assets on the banner image, and export them as SVGs, they all import fine and don't have the angled apostrophe. If I group them together, however, the apostrophe appears! The obvious solution would be to ungroup and collect as a single asset, which I've tested and unfortunately, this still presents the same issue. I've also tested grouping newly created assets together there are no issues.

    Hopefully, someone out there can help out with this!

    Thanks in advance,
    Steph

    Hi,

    I have recently stumbled upon a random issue with exporting SVGs from Illustrator (Desktop). I am recycling some previously used assets that I know work fine and are fully compatible with Articulate Rise (the eLearning tool I import the SVGs to).

    For some reason, within the last week or so, something has changed. Now when I try to import my SVGs to Articulate, I get an error saying the file type is invalid. Having investigated this with the Articulate support team, we discovered that during the export process, Illustrator is adding a random invalid character (this one (`)).

    See… more

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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19. Live shapes loose their controls in Transform panel once they become a part of a compound shape

    If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
    That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

    This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
    Isolation mode does not help.

    A workaround is to release the compound shape each time I need to edit width and height and build it again.
    Another way is to use Dynamic Shapes plugin from AstuteGraphics, which remembers the live state of the path even as a part of a compound shape.

    If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
    That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

    This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
    Isolation mode does not help.

    A… more

    12 votes

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    1 comment  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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20. Changing corner radius on a shape changes unrelated anchor point

    MacOS Big Sur 11.6, Illustrator 25.4.1

    (Older versions too, I specifically reinstalled Illustrator with preferences resetted to verify if the bug is still there on the newest version)

    I have been having this issue randomly for a while, when rounding corners on some shapes, certain anchor points get displaced, often ruining symmetry. I have tried turning every kind of snapping off. It doesn't matter if the corner is changed from the panel or from the artboard. Doesn't matter if I have one corner selected on more, Illustrator sometimes decides to change a certain anchor point.

    Before rounding the corners, I drew the shape by hand, and substracted out a small 4px circle close to the middle with the pathfinder, to avoid having duplicate anchor points.

    Attached image of my result, last image is a close-up of the wonky anchor point.

    MacOS Big Sur 11.6, Illustrator 25.4.1

    (Older versions too, I specifically reinstalled Illustrator with preferences resetted to verify if the bug is still there on the newest version)

    I have been having this issue randomly for a while, when rounding corners on some shapes, certain anchor points get displaced, often ruining symmetry. I have tried turning every kind of snapping off. It doesn't matter if the corner is changed from the panel or from the artboard. Doesn't matter if I have one corner selected on more, Illustrator sometimes decides to change a certain anchor point.

    Before rounding the corners, I… more

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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