8148 results found

1. Illustrator UI Scaling Issue

   I am currently using Illustrator version 27.3.1 on a modern Lenovo laptop and the UI is far too small and hard to see. I have had this same problem now for the last few years of updates of the program. I have searched this issue many times and have tried all the solutions that have been offered by the community support and none of them work. Has there been a solution for this issue developed yet?

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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2. impossible d'effectuer l'opération en raison d'une erreur indéterminée. [!now]

   Bonjour. erreur se produisant à l'enregistrement. erreurs se répétant depuis 15 jours sur différents fichiers et sur différents comptes Ai de la société. Adobe Illustrator 27.8.1 64-bit sous Windows

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. File get corrupted after save

   Description:
   I was working on the attached file, I saved without any issue and close Illustrator but when I tried to open the file again I get an error informing that "The file was only partially read", when the file is opened all the elements outside the artboards are not shown, and the artboards are not editable

   Illustrator ver. 27.9
   O.S: Windows 11

   Steps to reproduce:
   1. Open the attached file
   2. Click on the open button

   Expected result: The file is opened with all the original elements available
   Actual result: The file only contains the artboards and these are not editable

   Description:
   I was working on the attached file, I saved without any issue and close Illustrator but when I tried to open the file again I get an error informing that "The file was only partially read", when the file is opened all the elements outside the artboards are not shown, and the artboards are not editable

   Illustrator ver. 27.9
   O.S: Windows 11

   Steps to reproduce:
   1. Open the attached file
   2. Click on the open button

   Expected result: The file is opened with all the original elements available
   Actual result: The file only contains the artboards and these are… more

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. 別名で保存を押しても反応がない

   別名で保存を押しても反応がない。
   複製を保存しかできない。

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. 線と塗りが黒のテキスト選択時にカラーパネルを変更するとパネルの挙動がおかしくなる

   ①
   PC：Mac Studio M1 MAX / OS Ventura 13.4と13.5
   Illustrator：26.5.3と27.7で同じ現象を確認

   ②線と塗りにC0Y0M0K100が適応されているテキストを選択した状態で、カラーパネルをCMYKからグレースケールに変える。

   ③C0Y0M0K100からK100になる。
   ④見た目は黒だがカラーパネルはK=0になってしまっている。
   　修正しようとするとオブジェクトが白になってしまう。

   補足：グレースケールからCMYKパネルに変更した時も黒から白になります。ちなみにアピアランス設定で塗りと色を黒にして同じ操作をすると問題なく黒のままでした。

   既出でしたら申し訳ございません、ご検証宜しくお願いいたします。

   • 

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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6. Illustrator crashes when using rotate tool

   Using the rotate tool to rotate something freezes while rotating, and Illustrator never comes back (tried waiting for hours). Using rotate dialog box from the menu has no problem.

   MacBook Pro M2 Max Ventura 13.4.1
   Latest Illustrator 2023, 2024 same error in both

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   0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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7. Display different colors even though the color profiles match.

   OS: macOS Ventura 13.6.1
   Software: Illustrator CC 2023, Indesign CC 2023, Photoshop CC 2024

   Steps to Reproduce:

   Step 1:
   Set a unified color profile across all CC applications using Bridge (In this case, Adobe RGB + Japan Color 2011 Coated were used).

   Step 2:
   Create an image in Photoshop in RGB mode with a solid cyan color (#00ffff), embed the color profile, and save it.

   Step 3:
   Place the image created in Photoshop into Indesign and check the values when converted to CMYK in Overprint Preview.

   Step 4:
   Repeat the process from step 3 in Illustrator.

   Expected Result:
   Both Indesign and Illustrator should output the RGB image in CMYK with the same values (in this case, the calculation would be C69, Y31).

   Actual Result:
   Indesign shows the expected result (C69, Y31).
   However, Illustrator outputs different values (C64, Y25).

   Additional Observations:

   This discrepancy is apparent both on-screen and in direct printouts or when exported to PDF (X1a).
   If the color profile is not embedded in the PSD, Illustrator outputs the image as C69, Y31.
   The color profile matching method (Perceptual, Relative Colorimetric, etc.) is set to Perceptual, but the incorrect results in Illustrator match the values of a Relative Colorimetric conversion.
   This suggests that Illustrator is not displaying placed images correctly according to the set configuration.
   I am sharing the files used in this test for reference.
   https://shared-assets.adobe.com/link/1e706170-630c-4917-52ab-c58a9955dfc8

   OS: macOS Ventura 13.6.1
   Software: Illustrator CC 2023, Indesign CC 2023, Photoshop CC 2024

   Steps to Reproduce:

   Step 1:
   Set a unified color profile across all CC applications using Bridge (In this case, Adobe RGB + Japan Color 2011 Coated were used).

   Step 2:
   Create an image in Photoshop in RGB mode with a solid cyan color (#00ffff), embed the color profile, and save it.

   Step 3:
   Place the image created in Photoshop into Indesign and check the values when converted to CMYK in Overprint Preview.

   Step 4:
   Repeat the process from step 3 in Illustrator.

   Expected Result:
   Both Indesign… more

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   0 comments  ·  Images, Links  ·  Edit…  ·  Delete…  ·  Admin →
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8. Adobe Express QR Code Keeps Crashing Illustrator

   I was working on a poster and needed a QR Code. I built a code in Adobe Express, saved it as SVG file, and opened it, along with my poster, in Illustrator. Every time I tried to copy the QR Code to paste it on my poster, Illustrator crashed. I tried re-doing the code, saving it as different file types, etc. When I recreated the QR Code in a different program, it worked perfectly.

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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9. File adding images unnecassarily in file

   When i reopen a file, illustrator has duplicated and randomly placed (and sized) images from within the file or even doubled the link that was in place. It adds an additional image for each link in the file and also asks them to be relinked! Very frustrating having to look through and clean up the file.

   2 votes

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   5 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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10. Full screen mode does not take up 100% of the screen when the Windows taskbar is hidden

    Hello! In April update of Windows (22621.1413) developers changed automatic taskbar hiding mode, now it is hidden completely, without 1 pixel border. I think that this is a good solution, but some Adobe programs (Illustrator, InDesign) in full screen mode do not open 100% of the screen when the taskbar is hidden, leaving a gap of 1 pixel at the bottom of the screen which shows the desktop wallpaper, and if it is bright and contrasts with the interface of these programs, it looks defiant and it is not good. An application running in full screen mode should take up all 100% of the screen. Please fix this in new versions. Thank you!

    Hello! In April update of Windows (22621.1413) developers changed automatic taskbar hiding mode, now it is hidden completely, without 1 pixel border. I think that this is a good solution, but some Adobe programs (Illustrator, InDesign) in full screen mode do not open 100% of the screen when the taskbar is hidden, leaving a gap of 1 pixel at the bottom of the screen which shows the desktop wallpaper, and if it is bright and contrasts with the interface of these programs, it looks defiant and it is not good. An application running in full screen mode should take up… more

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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11. Cannot select multiple files from creative cloud to place

    ctrl or shift key cannot be used to select multiple files from creative cloud to place. However, I can select and place multiple files from my computer.

    2 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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12. Artboard Snapping is broken when creating a new artboard

    If you're creating a new artboard, you can snap the edges of the artboard to previously created artboards.

    However, if you hold SHIFT to constrain proportions (handy if you're making social size assets for example), the snapping no longer works, even though you'll still see the snapping points.

    Furthermore, when you constrain proportions, the artboard location will be a decimal point, meaning if you Export For Screens, you'll get extra pixels added to your artboard thanks to a different unrelated illustrator bug.

    Video attached.

    AI version 27.5
    MacOS Ventura 13.2.1

    3 votes

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    3 comments  ·  Snapping  ·  Delete…  ·  Admin →
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13. type orientation not working on illustrator 2023

    type orientation not working on illustrator 2023

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. Pressing Numpad Enter no longer commits editing a note for an object in 27.6.1

    In previous version hitting Numpad Enter in the Note filed in the Attributes panel would have commit the changes into the field (while the main Enter created a new line). In 27.6.1 it’s not longer working, hitting Numpad Enter does not do anything — even create a new line. It should work and commit changes :(

    Steps:
    1. Open Attributes panel
    2. In the panel’s flyout menu choose Show Note
    3. Create any object, keep it selected
    4. Put the cursor in the Note field in Attributes panel and type anything
    5. Press Numpad Enter

    Expected: editing should end
    Current behavior: nothing changes, the editing does not stop, the cursor is still in the field

    In previous version hitting Numpad Enter in the Note filed in the Attributes panel would have commit the changes into the field (while the main Enter created a new line). In 27.6.1 it’s not longer working, hitting Numpad Enter does not do anything — even create a new line. It should work and commit changes :(

    Steps:
    1. Open Attributes panel
    2. In the panel’s flyout menu choose Show Note
    3. Create any object, keep it selected
    4. Put the cursor in the Note field in Attributes panel and type anything
    5. Press Numpad Enter

    Expected: editing should end
    Current… more

    4 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. Multiple Artboards only saving as main file name

    When exporting multiple artboards, they are not saving as individual artboard names but rather, trying to save as the main file name.

    Mac Ventura 13.5.1
    Illustrator Desktop Version 27.8.1

    1 vote

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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16. Exporting SVG file with Preserve Editing Capabilities checked issue

    I have a doc with multiple artboards. When I export the SVG file, I select the individual artboard and export like usual, but recently it's been exporting the entire doc, with all the other artboards as well. Even previewing doesn't show all of the boards, I can only tell when I open the SVG file back up or look at the file size.

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. 「上弦・下弦」の意味が逆

    効果>ワープ>上弦・下弦
    こちらの「上弦・下弦」の意味が逆
    誤訳ではないでしょうか

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    14 votes

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

18. Can't access any of the toolbar elements since Updating to new Mac OS

    When I click on any of the elements in the left-hand toolbar nothing happens except sometimes it pulls me out of Illustrator entirely, as if I clicked on the desktop. Also the cursor appears to be off by an full inch. I don't if that issue is related, but I only started having these issues after I updated my computer to the latest Mac OS two days ago. Can you please let me know when this will be fixed. I have clients waiting for designs and I can't create anything in Illustrator at the moment. (Checked and Illustrator is up to date, Mac OS Sonoma 14.1.1)

    When I click on any of the elements in the left-hand toolbar nothing happens except sometimes it pulls me out of Illustrator entirely, as if I clicked on the desktop. Also the cursor appears to be off by an full inch. I don't if that issue is related, but I only started having these issues after I updated my computer to the latest Mac OS two days ago. Can you please let me know when this will be fixed. I have clients waiting for designs and I can't create anything in Illustrator at the moment. (Checked and Illustrator is up… more

    1 vote

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    0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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19. With GPU enabled, the screen flashes when panned

    Windows 11 Pro, AMD Ryzen 7 3800X, 64,0 GB, AMD Radeon PRO W6400

    With GPU enabled, the screen flashes every time you swipe. and most of the effects look like on the screenshot.

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    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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20. app.preferences.setIntegerPreference() does not work

    app.preferences.setIntegerPreference("rulerType", 0) changes the selection in the GUI but doesn't actually apply the change to the document.

    I still have to go into the GUI preferences, change the units to something else, then back to inches and close for the change to actually apply to the current document.

    3 votes

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    1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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