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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7924 results found

  1. Offset Path not remembering last setting

    I use Illustrator (26.5, but this has persisted through several versions) both at home and work. My mac at home remembers the last amount i used for Offset Path. For example, if i choose a path and offset by -.25 in, and then choose another shape and select Offset Path, the setting is defaulted to the same amount: -.25 in.

    However, at work, if i choose a second shape and choose Offset Path, the default is set to -.025 in.

    Is anyone else having this issue?

    3 votes
    1 comment  ·  Other...  ·  Admin →
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  2. Scripts ran via actions do not select properly

    Dear developers,

    A few days ago I wrote a simple script which uses pathfinder to unite paths. This works perfectly when the script is ran via File > Scripts. But when added to an action and ran the script seems unable to select the proper layer and thus fails to run pathfinder.

    For a detailed rundown, analysis and files please visit the community forms post: https://community.adobe.com/t5/illustrator-discussions/script-ran-via-actions-does-not-select-properly/td-p/13032773

    Technical details:
    - Microsoft Windows 10 Pro version 10.0.19043 Build 19043;
    - Adobe Illustrator 2022 version 26.0.3 (64 bit)

    Kind regards.

    8 votes
    1 comment  ·  SDK and Scripting  ·  Admin →
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  3. Imagens, letras, preenchimentos e fontes sumiram

    Ao aproximar o scroll do mouse na prancheta o arquivo do illustrator travou, e não suportou realizar a aproximação na imagem. Texto, preenchimentos, imagens, tudo sumiu no meu arquivo. E quando desligo e reinicio o arquivo ele continuar nesse formato corrompido.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  4. Bug in pencil tool

    My Windows is 11 Pro, version 22H2. My PC is Dell and is only 1 week old. I installed Illustrator v. 27.3 and the mouse stays all the time on the pencil tool, I can't access any other tool. I uninstalled the program and reinstalled it but the problem persists.

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  5. Align text to Artboard

    When I Select text "Arabic or English" and align it to Artboard center , The alignment move to the right of the center. it just happen to Text and more obvious to Arabic text.

    1 vote
    3 comments  ·  Align, Distribute  ·  Admin →
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  6. Illustrator template previews in New file are all blank

    Illustrator CC 2023
    Dell Windows 11
    64GB RAM (DDR5)
    Go to view templates' previews for New document and all previews show as gray after clicking Preview button
    Tried using Legacy "File New" preference with no success
    Tried renaming UXP folder to UXP old with no sucess

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  7. Panels don’t stay where they were on the second monitor

    Since recent upgrade, NONE of the menu panels stay on screen. I use a second monitor for displaying attribute menus. Every time I now open Illustrator, these have disappeared and have to be reloaded. Very annoying.

    3 votes
    0 comments  ·  User Interface  ·  Admin →
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  8. Font compatibility issues between different iOS and Illustrator versions

    My one system is on Mojave (10.14.6) running 25.4.8 illustrator. The other system is on Monterey (12.3.1) running 26.5 illustrator. And I have downloaded and installed Petrona font from Google fonts on both the systems.

    Now when I try to open the file (that was created on Mojave) on Monterey I'm prompted for missing fonts! This compatibility issue is making it very difficult for me to work across my devices.

    1 vote
    4 comments  ·  Type, Fonts, Text  ·  Admin →
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  9. illustrator v25.2.1 color profile keeps changing to emulate adobe illustrator 6.0

    illustrator v25.2.1 color profile keeps changing to emulate adobe illustrator 6.0 once I set it to our teams color profile. Especially if I switch from AI to PS. Even after changing the profile in Bridge and synchronizing them.

    137 votes
    105 comments  ·  Performance  ·  Admin →
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  10. Objects keep being selected after clicking another object

    Everytime I try to select an object it stays clicked (or the previous selected object) and starts dragging objects, which makes the work impossible. This happens 100% of the time with a mouse and rarely with the touchpad. This happens both in my M1 macbook air and pro (14) with different mice.

    2 votes
    1 comment  ·  Selection  ·  Admin →
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  11. [25.3.1 macOS]Photoshopで作成したpsd画像に日本語のクリッピングパスが使用されていると、Illustratorに配置してもクリッピングパスが反映されない

    再現手順

    Photoshop v21.2.9(2020)やv22.2(2021)など日本語のクリッピングパスでの不具合がないバージョンで、日本語のクリッピングパスを適用したpsd画像を作成。
    Illustrator v25.3.1(2021)で、1で作成した画像を配置するとクリッピングパスが適用されずに配置される。Photoshopでクリッピングパスを欧文にすれば、Illustrator v25.3.1でクリッピングパスが適用された状態で配置される。なおIllustrator v24.3および v25.2.3ではこの不具合は再現されませんでした。

    ※photoshopで作成した画像フォーマットが、eps,tiff.pdfの場合はこの不具合は再現されませんでした。

    動作環境

    macOS Big Sur バージョン11.4

    MacBook Pro 15-inch 2016

    100 votes
    18 comments  ·  Clipping, Intertwine  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    みなさま、大変お待たせいたしました。

    Illustrator 2021（ver.25.3.1）で発生していた、Photoshop（v21.2.9 や v22.2 など）の日本語名のクリッピングパスでの不具合がないバージョンの PSD ファイルでも、日本語名のクリッピングパスが認識されない問題の修正が完了し、Illustrator 2021（ver.25.4.1）をリリースいたしました。

    Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、お確かめください。

    もし、Illustrator 2021（ver.25.2.3）と同じ結果が得られないような場合は、コメントをお願いいたします。

    今後ともよろしくお願いいたします。

    Illustrator チーム

    【追記 – 2021年8月27日】
    Photoshop 2021 が ver.22.5 にアップデートされ、日本語パス名の文字化け問題が修正されました。
    Illustrator でもクリッピングパスが正しく認識されます。
    https://helpx.adobe.com/jp/photoshop/kb/fixed-issues.html

  12. Auto Select not working in Adobe Illustrator CC

    The auto selection isn't working on placed images.

    1 vote
    0 comments  ·  Selection  ·  Admin →
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  13. the documentation website shows the documentation for a brief moment then redirects to a ******* sign-in page. I hate that

    i just need to read an answer to access some basic functionality in this baffling inscrutable ever-changing nightmare monstrosity, and the official documentation site has started redirecting to a sign in page and the back button doesn't work. i feel like you should know humans experience this and experience anguish because of it every day. i /know/ that this happens because someone needed to make a number go up in a spreadsheet. sincerely, **** that person with all my heart. thats my idea
    everyone else have a good one

    1 vote
    0 comments  ·  Learning and Help  ·  Admin →
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  14. リンクを再設定する度にダイアログがズレていく

    保存時に同様のバグがあるようですがこちらも改善お願いします

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  15. Text center alignment off

    I'm on the most up-to-date version of Illustrator (26.5). Whenever I try to center text within a box, the x and y coordinates are slightly off for the text. For example, say my box is at 100.5 px on the x-axis and 100.5 px on the y-axis. When I center the text over the box (using Align Objects tool), the text box coordinates are 100.6904 px, 101.2729 px. Before I updated Illustrator, the text coordinates would always match the box coordinates. Even though the numbers are only off slightly, it is visibly noticeable that the text isn't perfectly aligned.

    2 votes
    2 comments  ·  Align, Distribute  ·  Admin →
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  16. Missing Files Dialogue keeps re-appearing

    The missing files dialogue keeps re-appearing after exactly 10 seconds, despite me selecting "No" for the following message;

    "Some files are missing or modified in the Links panel. Would you like to update them now?"

    Using Illustrator 26.0 64-bit on Windows 10.

    28 votes
    20 comments  ·  User Interface  ·  Admin →
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  17. Copy and Paste Appearance into Photoshop Not working

    Update: I just noticed that this problem only occurs when I've applied the appearance effect to the entire layer as opposed to each individual stroke.

    When I edit a brush stroke appearance on illustrator, that appearance doesn't carry over when pasting into Photoshop like it used to. I've tried turning on ACIB preserve appearance, but that doesn't work. The only workaround is if I expand the brush stroke (which is getting tiresome because I do this quite often).

    Another issue: When working on one layer with multiple brush strokes, I attempted to expand that one stroke, but every single stroke…

    1 vote
    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  18. Open/Save dialog box hidden

    I have a dual monitor setup, 4K via USB-C, and the built-in display on my MacBook M1 Pro. The Illustrator window is on the top 4K display and the dialog box appears on the lower built-in display. Whenever using the creative cloud window open/save, only the top bar of the dialog box is visible at the very bottom of the built-in display. I have to pull it up in order to see and use it. This does not happen when using the MacOS open/save dialog box.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  19. The top of my screen is glitching out whenever I open Ai ver 27.1.1

    I have attached two images but the top of my screen moves around with these small dots and strange green glitches whenever i move the mouse or do anything. The whole software is being really buggy too.

    2 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  20. Missing lines when import svg/pdf file to illustrator

    Many lines were missing when I tried to open the pdf file in Illustrator. Before I imported the file generated from Qgis, I released the clipping files and broke apart the paths in the Inkscape. I also tried the "place" tool instead of opening directly, but it didn't work when I embedded the linked files.

    Can anyone help?

    2 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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