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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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8135 results found

  1. Illustrator crashes when you change document color mode from RGB to CMYK and from CMYK to RGB

    Illustrator crashes when you change a document color mode from RGB to CMYK, if the file was created in RGB and contains vector objects. If the file was created as CMYK and you try to change it to RGB, Illustrator crashes too.

    1. MacOS Ventura 13.1
    2. Illustrator 27.2
    3. Explained in the problem description
    4. Expected result - change color mode of the document. Actual result - application crashes.
    5. Attached a video and report from Apple
    5 votes

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    5 comments  ·  Other...  ·  Admin →
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  2. Place individual PSD layers into Illustrator as LINKED files like InDesign

    Placing individual psd layers in Illustrator is a joke compared to Indesign.

    When trying to place a linked and layered psd file in Illustrator you get NO 'options' (even when 'options' is selected in the dialogue box when placing/importing.)

    You have to have 'link' turned off in the dialogue box in order to see the 'options' and even then the psd layers just come in as embedded shapes WHICH AREN'T linked but embedded instead. When you then unembed/link them, NEW .psd files are then created instead of linking back to the original .psd files.

    The Adobe online instructions mention that…

    6 votes

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  3. Rotate tool doesn't center

    When trying to select center while trying to rotate an object around another one, it doesn't center. It will put the center of rotation somewhere around the center of the second object. Like this everything rotated and copied is off center.

    Not sure if it is related, but when selecting several items and want to align them horizontally, it just doesn't work. It is placed off the axis (imaginary horizontal line).

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  4. Application name in dialogue box contains strange character

    Illustrator version 27.6 shows strange characters in dialogue box.
    The app name is $$$/GeneralStr/196=Adobe Illustrator.
    It feels not good, to use an app with a strange behavior like this.

    2 votes

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  5. Reopening files and all images have been rotated 90 degrees

    Reopening PDF files that have been worked on the day before and all images have been rotated 90 degrees.

    Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 3.70 GHz
    32GB RAM
    NVIDIA GeForce RTX 2080 Super
    Windows 11 Pro (22H2)
    64-bit op system

    1 vote

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  6. Layers turned off on open of previously saved file

    When opening a previously saved file, multiple groups across artboards have their visibility turned off when they are active at save point.

    1 vote

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    2 comments  ·  Layers  ·  Admin →
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  7. Can't open specific files by double clicking icons (macOS Ventura)

    ファイルアイコンをダブルクリックしてもファイルが開かないことがあります。Creative Cloud Files に置いてある .ai データで発生する事象のようですが、正常に開くファイルもあり、法則性は今のところわからないですですが、開かないファイルが置いてあるのと同一のフォルダ内にある他のファイルもことごとく開かないのでフォルダによって挙動が異なるのかもしれません。(フォルダ名やファイル名に関するエラーメッセージなどは CC アプリでは表示されていません)
    開かないファイルは Creative Cloud Files からローカルデスクトップに移動またはコピーするとダブルクリックで開きます。

    1 vote

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  8. Switch window now blocked with an illegal action sound

    When I've got windows open on two monitors, when trying to pick the window on my second monitor (and sometimes on my primary monitor), there is a bing (noise to say I'm doing an illegal action) and it doesn't allow me to do it. This has only started since the last update and is not consistent. The way round I've found for it is to go the Window menu and pick the file on my second monitor and then it's all back to normal again.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  9. Illustrator turning PNG images yellow/purple / inverted

    Running Illustrator 27.4.1 on Mac OS Ventura 13.2.1.

    Having this issue with clear PNGs on Illustrator. The PNGs look okay when placed on the file. Upon re-opening of the file, all of the clear PNGs have turned negative, having a purple filter/yellow background.

    4 votes

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  10. "The file is not readable" Can't paste image into Illustrator without saving it to computer

    When I try to paste an image I copied from pinterest/google etc, it always shows "the file is not readable". Now I have to save every image I want and then drag and drop/place it in illustrator. Which is an additional step I don't need and is very frustrating.

    I've never had this problem before. Can anyone help?

    1 vote

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  11. The pen tool isn't connecting anchor points on new shapes

    When I try to create a new shape or path using the pen tool, it keeps creating single anchor points without linking them together. Is there a setting or something turned on that I'm not aware of, or is this a glitch? It's really impacting my work!

    2 votes

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    6 comments  ·  Tools  ·  Admin →
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  12. Huion Tablet and Windows Ink

    I have the last version of Windows 11. Only on illustrator. I have a Huion tablet and the pen only has pressure when windows ink is activated. But as soon as windows ink is activated, it becomes almost impossible to click and drag any object with the pen, enter a group or chose a new tool (but no problem with the trackpad). So i have to chose between being able to work efficiently but drawing without pressure OR drawing with pressure but having debilitating lagging.

    Is there a way to keep the pressure activated without activating windows ink ?

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  13. Two selection borders around text

    There's a second border around a text in my file when I select it. I cannot find why, what it does and how to remove it. When I create new text, it doesn't appear.

    1 vote

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  14. Livetracing Bitmaps gives results with random shades of black

    Up until recently, if I used the Livetrace and Expand command on a bitmap it would produce results with only pure white and pure black, as you would expect. Now it randomly assigns values to every piece of what should be black. Instead of 100% black they are 99.29% or 99.67%. Normally I would select one piece, select all by color and move it. Now I need to click on every single piece and apply black to them. Very tedious.

    2 votes

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  15. Move (Enter) doesn't copy the first time it's selected

    When moving using the enter shortcut and hitting copy. It fails the first time and doesn't do anything. but the same input works the second time See attached video.

    4 votes

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    1 comment  ·  Tools  ·  Admin →
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  16. Text shifts when moving text frames which use Every-line Composer

    As per this thread at forums:
    https://community.adobe.com/t5/illustrator-discussions/every-line-composer-bug-text-shifts-when-moving-text-frame/m-p/13992952

    Ai will recalculate justification each time a text frame with Every-line Paragraph Composer is nudged, either with arrow keys or dragging.

    Although it’s clearly just moving, and should not trigger recalculation, Ai does it (I can think only of one case when it should happen — when objects with Text Wrap enabled are present and intersecting the the moved object — and they aren’t and don’t).

    The text wobbles a bit and it's slow, to recalculate this every time.
    Why does it happen? InDesign does not do this.

    2 votes

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  17. Copying tables from InDesign and only the text pastes in Illustrator

    Hello, I used to be able to copy a table I created in InDesign and copy and paste it into Illustrator with all of the formatting being the same. Now when I go to paste a table, all of the table formatting is missing and it's just a big block of text. Please fix this soon as my company does this on a day-to-day basis for our images. I attached an image of what it looks like when I paste the table in Illustrator.

    13 votes

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    Illustrator team is working on a fix for this issue. Meanwhile you can use the below workaround to paste the table as it was before.


    Before you copy the table in InDesign, create a path object along with table and then copy from InDesign and Paste in Illustrator. This forces the PDF route for copy/paste between ID and AI

  18. 1 vote

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  19. Illustrator 27.6.1 randomly freezing...

    This is happenng to a few of the machines in my office. AI will randomly stop responding. The window will grey out and the only way to resolve is to force quit (I've given it an hour once to see if it resolved itself, but no).

    AI 27.6.1
    Windows 11
    Nvidia RTX A2000 12gb GPU
    i7-12700 CPU
    64G memory

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  20. スタティックシンボル化した画像にドロップシャドウが反映されない

    詳細:

    「オブジェクト」メニューからのラスタライズや
    リンクの埋め込みなどで画像となったオブジェクトをシンボル(スタティック)登録し、
    効果「ドロップシャドウ」をかけたところ、見た目に反映されず無視されました。
    同じスタイライズメニュー内の「光彩」も同様の結果です。

    しかし、もう1つドロップシャドウを重ねると、今度は2つ重ねた結果が表示されました。
    目玉マークでどちらの効果を消しても、1つだけだと無視されます。
    「ドロップシャドウ」「光彩」の混在も、合わせて2つだと重ねがけの結果が現れます。
    同じスタイライズメニュー内の「ぼかし」は1つでも反映され、本件に関わらない挙動でした。

    暫定的な回避策:
    *画像化したシンボルに対して「効果」メニュー内から擬似的な「ラスタライズ」をかける
    *シンボルの種類を「ダイナミック」に変える
    *シンボル化(リンク)を解除

    スタティックシンボル化した画像に限定されるアピアランス結果が現れることはもちろん
    そもそも1つ目の効果が無視されること自体が問題です。
    また、すでにIllustratorフォーラムで識者の皆さまにご意見を伺いましたところ
    自分以外の環境下でも同様の結果が再現できております。(下記リンク参照)
    従って、本件の内容がバグや不具合にあたるものとしてご報告させていただきます。

    同じ現象を再現確認した環境は以下のとおりです。

    Illustrator 26.5.2/macOS 12.6.3
    Illustrator 26.5.2/Windows10 pro
    Illustrator 27.3.1/Windows10 21H2
    Illustrator 26.5.3/Windows10 21H2
    Illustrator 22.1/Windows10 21H2
    Illustrator 27.3.1/macOS 11.7.4

    参照:
    Illustratorフォーラム「シンボル化した画像にドロップシャドウが反映されない」
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E3%82%B7%E3%83%B3%E3%83%9C%E3%83%AB%E5%8C%96%E3%81%97%E3%81%9F%E7%94%BB%E5%83%8F%E3%81%AB%E3%83%89%E3%83%AD%E3%83%83%E3%83%97%E3%82%B7%E3%83%A3%E3%83%89%E3%82%A6%E3%81%8C%E5%8F%8D%E6%98%A0%E3%81%95%E3%82%8C%E3%81%AA%E3%81%84/td-p/13639812

    6 votes

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    0 comments  ·  Symbols  ·  Admin →
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