7720 results found

1. Export window won't appear on screen, except for a few options, but they don't work

   When selecting Export, the box won't show, but some options do. These options showing won't work by clicking on them or via keyboard.
   Sometimes the Export box appear if I change between Desktops or screens.
   Illustrator 27.0 (2023)
   Mac OSX 12.6

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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2. Illustrator crash and spikes GPU (3080ti) requesting more VRAM than usual error code 6 with pid=263

   Hello,
   Details of your operating system: Windows 11 Pro Version 10.0.22000
   The version of Adobe Illustrator (desktop) : 26.5
   I work with high-amount data content and AI keeps crashing randomly, on a stable high end station with 12900k, 32GB of RAM and a 3080ti. 

   To reproduce the issue:

   I work with these rather heavier files up to a point
   the whole PC stalls and freezes, (inclusively desktop and any app), mouse can't be moved, no input can be taken.
   After a few seconds or 1+ minute, i hear the sound stuttering (if i was playing music during the crash)
   then windows refreshes and, restores back functionality, but AI crashes instantly

   By monitoring the activity i see there is a spike in the graphics card 3D usage and Copy meters (CTR-ALT-DEL)

   Then, while checking in the event viewer, i see there is the error code 6 with pid=26304 tid=35132

   which sends you to this link: https://nvidia.custhelp.com/app/answers/detail/a_id/3553, but what raised a question to me was the sentence:  "  It can also be caused by the application sending to the graphics card a command stream that cannot be broken into small enough pieces to be processed."

   Seen this while with NVIDIA studio drivers, tried also NVIDIA Game Ready driver (516.94), same behavior.

   Using the same graphics with CPU preview, never happens.
   Same designs, on previous (Older AI versions) did not have this behavior.
   There must be some sort of programming inconsistency between the RAM bus and the preview.

   So please Adobe, check why is this spike sent to the GPU. This is not normal

   Hello,
   Details of your operating system: Windows 11 Pro Version 10.0.22000
   The version of Adobe Illustrator (desktop) : 26.5
   I work with high-amount data content and AI keeps crashing randomly, on a stable high end station with 12900k, 32GB of RAM and a 3080ti. 

   To reproduce the issue:

   I work with these rather heavier files up to a point
   the whole PC stalls and freezes, (inclusively desktop and any app), mouse can't be moved, no input can be taken.
   After a few seconds or 1+ minute, i hear the sound stuttering (if i was playing music during the crash)
   then… more

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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3. Bounding box does not get updated when 'Use Preview Bounds' is toggled

   1. Create a circle.
   2. Apply a large Outside stroke to it
   3. Make sure you have bounding box turned on in View menu
   4. Open Preferences using menu (not a Ctrl+K hotkey, this is important)
   5. Toggle Use Preview Bounds option, commit changes

   The bounding box does not get updated. To force to to become larger/smaller (it depends on you initial state of it), you have to click/move the shape, to force it to redraw.

   However, if you call Preferences via a hotkey, Ctrl+K, the brief moment you hold Ctrl is enough to toggle the selection tool to Direct Selection, which makes Ai hide the bounding box before Preferences dialog appears. And after you close the window, Ai renders it again, but now of the proper size and the bug does not manifest.

   This is a small thing, but there are many of these, broken here and there. One grain of sand in a dish is not a big deal, but a spoon of them is significant. Maybe you should start fixing these.

   1. Create a circle.
   2. Apply a large Outside stroke to it
   3. Make sure you have bounding box turned on in View menu
   4. Open Preferences using menu (not a Ctrl+K hotkey, this is important)
   5. Toggle Use Preview Bounds option, commit changes

   The bounding box does not get updated. To force to to become larger/smaller (it depends on you initial state of it), you have to click/move the shape, to force it to redraw.

   However, if you call Preferences via a hotkey, Ctrl+K, the brief moment you hold Ctrl is enough to toggle the selection tool to Direct Selection, which makes Ai hide… more

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4. text tool is slanted by default and cannot be fixed

   (Using MACOS Ventura 13.0 on Macbook Air with M1 Chip.) This issue is both on PS and AI 2023.. When I use the text tool, the text appears slanted and cannot be set to the correct angle. Does anyone have thoughts on this? This was also happening on PS/AI 2022. See screen recording for visual.

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5. error import data illustrator

   Illustrator has a bug when importing letters or names that have accents or unconventional symbols in a batch import the letters never load. I send a cvs file. Load it with batch option and search MEJÍA name.

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6. Graph type tool crashes when selected.

   iMac Pro, Monterey, Illustrator 27.0.
   With a graph selected I click on the graph type in the contextual mouse menu (right click). Illustrator crashes.
   Same crashes on my MacBookPro latest Intel version running Ventura with Illustrator 27.0.
   BTW: give us a working graph tool, not this dinosaur from 1995.
   BTW2: Make Illustrator multi core.

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7. Transparent items appearing as opaque

   Shape ontop is 10% opacity but appearing as 100%, but off the artboard is back to 10%

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   4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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8. Divis/Minus-Zeichen und Leerzeichen am Zeilenanfang ergibt falschen Wortabstand

   macOS Monterey 12.5.1 / Adobe Illustrator v26.5

   Beginnt eine Textzeile mit einem Divis/Minus/Bindestrich und einem folgenden Leerzeichen/Wortabstand, so beträgt der Abstand zum nächsten darauf folgenden Zeichen nicht wie üblich ein Viertelgeviert, sondern ein Geviert. Die darauf folgenden Wortabstände in der gleichen Textzeile verhalten sich normal. Beginnt man jedoch mit der Eingabe-/Return-Taste eine neue Zeile, so erscheint automatisch auch an diesem Zeilenanfang ein Divis mit anschließendem Geviert-Wortabstand. Dieses „Geister-Divis“ lässt sich nicht separat anwählen.

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9. Sloppy GUI design

   In the most recent version of Illustrator for Mac, 24.0.0, the Save as dialogue seems to be designed by a startup company for use on Windows. :) Not a big issue, but please, Adobe, move the Format drop-down menu so that it sits in line with the Save cloud document button. This hurts my eye.

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10. 和文組版の横組み文字列中の文字回転

    Illustratorの日本語組版で、横組み文字列中の1文字を回転すると、文字が上下・左右に暴れて表示されてしまいます。
    ※縦組み中ではそういった不具合は観察されません。
    添付ファイルのように検証してみましたが、その回転の際の原点あるいは挙動原理などがよくわかりません。
    例えば、添付ファイル右下のように補正してみても、同じファミリー内でウエイトを変更しただけでもその補正値は変わるようです（平均字面が関係している？）。
    和文書体は、（欧文ベールライン位置や平均字面は様々でも）基本的には正方形の仮想ボディに納められていますので、仮想ボディの中心を回転の原点としていただければ、このような補正の手間がなくなるのではないだろうか？ と考えられます。
    挙動を変更していただければ、作業者の負担も軽減されるでしょう。

    なお、このような「横組み文字列中のひと文字を回転する」という処理は、あまり日常的にすることではありませんので、既存ファイルへの影響も軽微なものであろうと考えていますが、変更していただくならば、【その変更を周知】していただくことは大切なことだと申し添えておきます。

    よろしくお願いします。

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    Resolved (Comments Open)  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Direct selection tool appears to move whole object until mouse release

    When part of an object is selected using the direct selection tool (selection tool and holding 'V' key down) the whole object appears to move to the new position until the mouse is released, at which point all the unselected points snap back to their original position. I'm assuming this is a bug and not intended?

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12. Missing font from Adobe laptop to Desktop

    I created a design on my adobe Ipad. When I open file on Desktop Adobe says I am missing font and does not give option to activate. Font is DIMCondensed-Bold.

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13. Rompe las líneas expandidas

    Al achicar o agradar un objetos con líneas expandidas, las deforma y las rompe.

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14. Using Type Character Panel generates error message 100% of the time

    Whenever I use the Type panel in Adobe Illustrator 2022 (Beta) 26.6.564, the bug window in the attachment opens up. This happens when trying to select a font or change any font characteristics. It occurs on two different computers running Windows 11 22H2. One is an AMD Ryzen 7 5800X with 32GB DRAM-DDR4 and the other is a Xeon processor with 64GB DRAM-DDR3.

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15. Cannot exit presentation mode.

    Esc key is not working in presentation mode so I cannot exit from the presentation mode at all. I have to force quit the app every time.

    7 votes

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16. ダイレクト選択ツールでクローズパスからセグメントコピーでプレビューに残像が残る

    ダイレクト選択ツールでクローズパスからセグメントをコピーするとプレビューに残像が残ってしまいます。
    過去のバージョンでは長年、このような表示やプレビューの残存はありませんでした。改善してもらえませんでしょうか？

    動画が50M以上はアップできなかったので下記URLをご参考ください
    動画URL→ https://youtu.be/ZwOtmr2Ju9g

    1. Windows10 Adobe Illustrator 27.0
    2. クローズパスのダイレクト選択ツールでセグメントをクリックしてAlt（Option)を押したまま真横にマウスドラックでコピー
    3. 元のクローズパスのシェイプは固定表示されたまま、アウトライン表示でドラックしているパスをリアルタイム表示、クリックを離した瞬間選択中のパスのセグメントが抜き取られるようにコピー完了、プレビューの残像は残らない（過去のIllustratorバージョンの通常の表示を期待していた）
    4. 残像が残ってパスをコピーする元になるクローズパスは変形プレビューされてしまい、プレビュー画面で残像が残る
    5. 動画をアップロードします
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17. 異なるバージョンで、文字の間に「ー」が出現する

    macOS 10.15.4 Catalina
    Illustrator 2021 v26.0.1

    1　v25.2で、テキストボックス内に「株式会社○○○」と打つ
    2　v26.0.1で開くと、「株式会社ー○○○」のように、テキストに全角ハイフンが現れました。
    (書体：A-OTF 新ゴ Pro)

    --添付データ-----
    「1.ai」→v25.2で保存したデータ

    「2.ai」→「1.ai」をv26.0.1で開いて保存したデータ

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    12 votes

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    8 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    こちらの問題が修正された Illustrator 2022（ver.26.0.2）が、製品リリースされました。 みなさん、ご協力ありがとうございました。 こちらのトピックは対応完了とさせていただきます。 コメントはオープンにしておきますので、何か問題がありましたらご報告ください。 よろしくお願いいたします。 Illustrator チーム

18. 和文組版、縦組みでタブ設定した後の文字を「縦中横」にするとクラッシュする。

    和文組版中、縦組みの文字列でタブ設定した後の半角英数字を「縦中横」で縦にしようとするとアプリケーションがクラッシュする。また、「縦中横」設定した文字の前にタブを打ち込むと同じようにクラッシュする。

    2 votes

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    Need More Info  ·  PCM Miyuki responded

    簑原圭介 様

    Illustrator デスクトップ版をいつもご利用いただき誠にありがとうございます。

    いただきました内容が発生した際にお使いのIllustratorのバージョンをお知らせいただけますでしょうか。

    
    

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

19. Small objects rotating instead of scaling when grabbing corners of bounding box

    New laptop has forced me over to Win11 & the latest suite. Illustrator 26.3.1

    When trying to grab small objects by their corners to scale, it rotates.

    Expected result - Being able to scale!
    Actual Result - Rotating, immediately putting the object at 45 degrees.

    An old thread from 2018 ("Rotate vs scale") claims this may have something to do with scaling on high res monitors but was marked solved without being solved. This new laptop has a 4k screen.

    If you hover the cursor juuuust inside the corner it works, but anything outside and it's forcing rotation.

    If I zoom in, I can then grab the corners to scale.

    New laptop has forced me over to Win11 & the latest suite. Illustrator 26.3.1

    When trying to grab small objects by their corners to scale, it rotates.

    Expected result - Being able to scale!
    Actual Result - Rotating, immediately putting the object at 45 degrees.

    An old thread from 2018 ("Rotate vs scale") claims this may have something to do with scaling on high res monitors but was marked solved without being solved. This new laptop has a 4k screen.

    If you hover the cursor juuuust inside the corner it works, but anything outside and it's forcing rotation.

    If I… more

    2 votes

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20. Error css classes in svg export

    In version before 26.2, applying a graphic style to a simple object (rectangle, line, etc.) allowed the name of that graphic style to be used as a CSS class in the an exported SVG. So a graphic style of "thick-outline" would become a CSS class called ".thick-outline" when the SVG file was exported with internal CSS.

    Now, a useless class called "cls-1" is applied to the illustrator object instead, making re-use of overriding of the style in the SVG difficult. This is a regression that makes the usefulness of the SVG export feature limited.

    See below for a comparison of files exported in 26.1 vs. 26.2:

    26.1
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48">
    <defs>
    <style>
    .wo-icon--outline-thick {
    fill: none;
    stroke: #1a1a1a;
    stroke-linecap: round;
    stroke-linejoin: round;
    stroke-width: 3px;
    }
    </style>
    </defs>
    <polyline class="wo-icon--outline-thick" points="19.94 13.5 30.38 23.93 19.94 34.37"/>
    </svg>

    26.2:
    <?xml version="1.0" encoding="UTF-8"?>
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48">
    <defs>
    <style>
    .wo-icon--outline-thick, .cls-1 {
    stroke: #1a1a1a;
    stroke-linecap: round;
    stroke-linejoin: round;
    stroke-width: 3px;
    }

      .cls-1 {
        fill: none;
      }
    </style>
    

    </defs>
    <polyline class="cls-1" points="18 12 30 24 18 36"/>
    </svg>

    In version before 26.2, applying a graphic style to a simple object (rectangle, line, etc.) allowed the name of that graphic style to be used as a CSS class in the an exported SVG. So a graphic style of "thick-outline" would become a CSS class called ".thick-outline" when the SVG file was exported with internal CSS.

    Now, a useless class called "cls-1" is applied to the illustrator object instead, making re-use of overriding of the style in the SVG difficult. This is a regression that makes the usefulness of the SVG export feature limited.

    See below for a comparison of… more

    6 votes

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