Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7721 results found
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Anchor points not displaying with layer color
My anchor points are not displaying correctly. They are not the layer color and when objects are selected, they are a light gray and barely visible on a white or any color background. I've tried changing the layer color and that doesn't help and have checked any preferences that may have been changed, but still the same issue.
Specs:
Illustrator v 25.3.1 on an iMac 27" (late 2012, 2.9GHz Quad Core Intel core i5 with an NVIDIA GeForce GTX 66oM 512 MB graphics)
Running MAC OS Catalina v 10.15.7
Please help with any fixes. I've already restarted Illustrator and my…-
2022-08-04 at 1.29 PM.png 35 KB -
2022-08-04 at 1.28 PM.png 122 KB -
Screen Shot 2022-08-04 at 8.06.04 AM.png 342 KB -
ScreenShot_2022-01-31at9.07.23AM.jpg 223 KB -
example of anchors and handles.pdf 387 KB -
Screen Shot 2021-07-16 at 9.48.35 AM.png 45 KB -
Screen Shot 2021-07-16 at 2.47.25 PM.png 49 KB -
Screen Shot 2021-07-20 at 4.54.00 PM.png 47 KB
12 votesThis issue arises due to problems with Apple's graphic rendering pipeline on older versions of macOS and has been resolved by Apple in macOS 13 and above. We request you to update your macOS to13 and above to fix this issue.
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Pasting inbetween layers broken
Pasting between layers broken. You've made my job impossible. I have no idea why I'm paying for my business to have this **** when Affinity exists. Every time you updated an app you break it. PLEASE fix this!
Also, the requirements to 'log in' are dumb and exactly why Adobe seems to think it has to create problems so it can 'look good' by fixing things. STOP MESSING ABOUT.
WIN11-26.3.1-Trying to paste images between layers-pasted image but instead it does nothing-Not point in showing an empty layer.
1 vote -
Images in clipping masks glitching and overlaying artwork when in GPU
This is similar to previous posts but not sure if the same.. apologies if repeating. In the latest version of illustrator, images within clipping masks are glitching out and making the file impossible to work with. These glitched versions of the masked image change constantly when zooming in or out, but do not disappear as they used to when illustrator bugged out previously. see attached screenshot. The orange metal flake texture should only exist within the frame of the bicycle. The lighter orange glitchy shapes do not exist.
iMac Pro - Big Sur 11.61
Illustrator v26.0.19 votes -
Show grid shortcut not working on macOS Monterey
The show grid keyboard shortcut cmd + ' is not working on my illustrator. I have to go through the menu to toggle it on and off.
It starts working when I restart my computer but then starts bugging out again.2 votes -
autocadで作ったブロックの読み込み
winodows10pro
Adobe illustrator 2021 ver 25.4.6
Adobe illustrator 2022 ver 26.3.1autocadで作成したdwgをイラストレーターで開いた
ブロックが配置されている画層にデータができてほしかった ･･･添付ファイル25.png
Adobe illustrator 2021 ver 25.4.6 実行時ブロック作成時の画層でデータができてしまった ･･･添付ファイル26.png
Adobe illustrator 2022 ver 26.3.1実行時
illustrator 2022 ver 26.0.3 では3.の結果になってくれた
2 votesfeng ren 様
Illustratorデスクトップ版の製品フィードバックへのご協力をありがとうございます。
Illustrator 2022 ver 26.0.3をお使いの上で、期待された表示結果が得られたとのことでしょうか。
Illustratorは常にアップデートを行なっておりますので、最新版のご利用をお勧めしております。
今後ともどうぞよろしくお願いいたします。
Illustratorデスクトップ版チーム
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Cannot outline stroke with any set Commands, including original Control+Shift+O, regardless of resets of the program, computer, reinstall.
Cannot outline stroke with any set Commands, including original Control+Shift+O, regardless of resets of the program, computer, reinstall.
I have reset preferences, changed the command, reset my computer, reinstalled programs, tried the bounding box & expand appearance solutions, and scowling.
So now, I have to scroll past "fonts" everytime I want to outline a stroke in the menu which spazzes the whole system out while it tries to pull up fonts. Real annoying, really throwing off my groove.
1 vote -
bounding box off centered or not aligned to object correctly
The bounding box is off centered on my objects. I have all of the "Snap to.." options off, Preview bounds is off and I do not have any of the "align to pixel grid" options on. I created a new file and did a random rectangle and it is still off, but not as severe on the file that I am working on. I did try the "Reset bounding box" option and nothing changed. The screenshots are all objects without a stroke. I am on a Mac. I don't see this problem on the PC.
2 votes -
Blue learn box won't go away
I cannot see part of my workspace because the blue learn box covers up the panels and I cannot get it to go away. How am I supposed to use your program when your supposedly helpful box covers up what I need to see in order to create projects? This is unbelievably frustrating, and I am probably going to have to use some other program to create my logo since I cannot use the work space because of this idiotic blue learn bubble that won't go away and can't be moved, apparently.
22 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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When using gaussian blur or outer glow on top of a gradient object, the gradient underneath becomes transparent.
The object in the pictures shown is applied the outer glow effect. When I place the object on top of the shape applied with gradient colors, the gradient becomes transparent as the glow appears to have disappeared.
2 votes -
2021,2022でpdf書き出し時に圧縮した画像に線出る
macOS MojaveからMonterey
Mac Pro Late2013
Illustrator 2021(25.4.3) 、2022(26.0.2)１，Photoshopレイヤーで背景がない状態（背景を複製して元の背景を削除した状態）の画像をレイヤーがいきる保存形式（psd,tiff等）で保存。
２，Illustratorに配置し（マスクはせず角版で。また、書き出しで圧縮が働くように画像は50%ぐらいに縮小）pdf書き出しをする。
３，書き出し設定で圧縮とする。（プリセット[PDF/X-4:2008(日本)]でも可）
４，Acrobatで書き出したPDFを確認すると画像の左右どちらかに線が発生する。
５、印刷にも反映される。4 votes -
Document won't save
Hi there.
I have been working in a new file I created, and I am unable to save the file. I have tried exporting, and quitting such that illustrator asks if I want to save. Nothing happens. I am stuck here, as I will otherwise loose the work I have done. Any suggestions???3 votesThe problem got solved by resaving the original document and no longer can be reproduced.
If you have a similar issue, try to search for a similar bug report which matches yours exactly or log another one, providing as many details as possible to help the team to investigate it.
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Some menu items are missing access keys (underline letters when Alt is held)
On Windows, Alt keys can be used to access all menus via keyboard.
When you hold Alt, a letter that you can press to access a particular item is underlined.Some items though are missing these underlines, specifically:
Edit > Spelling, My Settings, Edit Colors
Object > Collect for Export
Window > Extensions, Find Extensions on Exchange, Workspace, Toolbars... most panels here, including newer ones.Some are less needed, some are more important.
Please don’t miss these. It feels like new items loose these (except for new Select Same Text options — good job!)15 votes -
Fonts Syncing
I just upgraded my computer to the Macbook Pro 2021 M1. I downloaded the latest versions of Adobe and noticed none of my fonts will sync. I've tried posted troubleshooting methods and none have worked (closing and restarting apps, reinstalled apps, multiple computer resets, unsyncing and resyncing manually, etc). Any time I open an Illustrator project with previously used fonts that aren't native to the app, it prompts me to sync but the load wheel just keeps spinning and will never finish.
I'm at a loss. Any ideas?
12 votesRequest to Contact Support ·
AdminAnkit Goyal(Illustrator Team)
(Admin, Adobe Illustrator)
responded
I am closing the ticket due to lack of response.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ankit Goyal
Illustrator Team -
bmp
bmpへの書き出しをしても、「ファイルが壊れています」となり、読み取りができない状況になっています。
1 vote -
Round Corners prevent a narrow bar from transforming
Please open the file attached.
Make sure that you have Bounding Box on, and Scale Corners off.- Select any one of the green bars.
- Try to make it shorter or longer, using bounding box (that is grab the center marker on the a short side) — works fine.
- Select the dark red long bar.
- Try to transform in the same manner — and fail. The bar gets only longer, and can't be made shorter (or shorter back).
- Make the red bar slightly wider or select the orange bar, it is a wider copy of the red one.
- Try to make…
12 votes -
Path effects applied to a compound shape result a doubled stroke on expansion
- Draw two overlapping shapes
- Remove fill and stroke for both of them
- Hold Alt and press Unite shape mode button in Pathfinder to create a live compound shape
- Apply Offset Path effect (or any other path deforming effect, like Roughen or ZigZag)
- Expand appearance of the object Result: two copies of the same stroked object Expected: one copy of the stroke object
12 votes -
Type on Path Broken - Can't Resize
Not sure if this has been reported yet or not. When I use the type on path tool and try to resize it the type's center point is moved and/or the kerning is thrown way off. See the video for an example of what's happening.
The only way I can get around this is making a copy of the object so I can save an editable version, then outline the text on the other version so I can resize. This is a MASSIVE pain.
Using Ai version 25.4.1
16 votesHi,
Apologies for the inconvenience due to this issue.Please help by sharing some details:
1.) Is this Issue still happening on your machine in the latest version 27.5.0 ?
2.) If yes, please provide .ai file.Share the above details at ShareWithAI@adobe.com in a Zip file and mention the title of this issue as the subject of mail.
Thanks and Regards
Rohit Jain
(Illustrator Team)
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Navigation bar info in lower left gets displayed in wrong location
I have 3 monitors.
2 are 27" 4K resolution, and the third is a 24" XP-PEN Pen display (2560x1440), which is where Illustrator always starts and runs in full-screen.Illustrator apparently cannot always figure out how to calculate all its object locations, since the navigation info on the bottom bar on each file open lands UP the screen, when opening an Illustrator document and Illustrator is in Maximized mode.
See first attached screenshot.If I then click the "Restore" button (upper right in any Windows app window), in effect forcing Illustrator to repaint its entire app area, then suddenly the…
1 vote -
Bug: Export to SVG messing up illustration
When i export an artboard or selection to svg it messes up the location of some parts of the illustration while exporting to other formats (png) works correct. I use illustrator version 26.3.1. I have like 20 other artboards with other illustrations, all messed up. Like a month ago it still worked.
Attachment:
header mobile@2x.png (export as png works correct)
Screenshot of svg (Needed to make screenshot cause i cant upload an svg)Hopefully this will get fixed soon, or get a workaround, cause I cant deliver any products to my client now.
1 vote -
Recolor artwork using scripting
Please add the recolor artwork functionality to the scripting DOM. We need this.
2 votes
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