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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8135 results found

  1. Gaussian blur reverting when opacity is updated + blur effect creating a rectangular frame

    Gaussian blur gets disabled when you change the opacity of the shape; and will have to open the gaussian blur effect panel to re-apply the blur.

    2 votes

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  2. Shapes drawn with the pencil tool are always created with the basic fill appearance, even if "new art has basic appearance" is not checked.

    1. Create a new Illustrator document.
    2. In the Appearance panel, deselect "New art has basic appearance", if it's selected.
    3. Select the pencil tool and use it to draw a curved line.
    4. Set the stroke of the line to 10 point and the color to red.
    5. Set the fill to black.
    6. Draw another line with the pencil tool. The stroke is 10 point red, but the fill reverts to none.
    7. Repeat with the pen tool. This time, the fill stays black when a second line is drawn.

    This problem was not present in earlier versions of Illustrator.

    System: Adobe Illustrator 27.6.1, M2…

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  3. I can't scale objects, neither with basic arrow tool, it feels like this one is the same of the white arrow.

    I can't scale objects, neither with basic arrow tool. It feels like it's the same of the white arrow. I tried changing area's work, illustrator version, but nothing happens. It just doesn't work, shift + click doesn't scale any object, nothing happens when i click on the angle, it only shows me the anchor points just like the white arrow...

    2 votes

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    3 comments  ·  Tools  ·  Admin →
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  4. [ExtendScript] Line feed \u000A character assigned to text contents is converted to carriage return

    MacOS 13.3.1, Adobe Illustrator 27.4.1
    Also reported on Windows same version of Illustrator.

    Steps to reproduce.
    To see problem, run this script
    ```
    (function () {

    var doc = app.documents.add();
    
    var tf1 = doc.textFrames.add();
    tf1.position = [100, 100];
    tf1.contents = 'Break\u000Ame.';
    alert('Linefeed (10)\n charCode = ' + tf1.contents.charCodeAt(5));
    
    var tf2 = doc.textFrames.add();
    tf2.position = [200, 100];
    tf2.contents = 'Break\u0003me.';
    alert('End-of-text (3)\n charCode = ' + tf2.contents.charCodeAt(5));
    

    })();
    ```
    I would expect the text on the left to have a line feed (u+000A) character, but it is converted to a carriage return (u+000D).
    The text on the right is a workaround,…

    4 votes

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  5. Illustrator is crashing all day long, for no reason

    Illustrator is crashing straight away, it just crashes and closes, sometimes recovering the file worked on at the time and sometimes not, and for no apparent reason to me. It doesn't crash with a specific file, it has crashed with several. I stopped counting after crashing 20 times in one day. I use a Creative Cloud account where I alternate using it between a Windows computer (at work) and at home on an iMac (home-office) and it only crashes on Windows. There is no conflict to report in System Compatibility Report in the Help menu. When it crashes and closes,…

    2 votes

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    2 comments  ·  Performance  ·  Admin →
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  6. "Selection" automatically jumping to "move" when clicking on an object and move action isn't retained

    Adobe Illustrator Version: 27.7
    Operating System: Mac OS Ventura 13.4.1

    Regardless of the file I'm working in, when I use my selection tool to select an object, upon moving my cursor the object starts moving like I'm clicking and dragging it (this is after tapping once on the object and letting go on the track pad). Then, when I move the object and click on the trackpad again, the object moves back to its original position and Illustrator makes an error alert noise.

    I have uninstalled Illustrator a few times, downloaded older versions from CC, and restarted my machine numerous…

    1 vote

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    1 comment  ·  Selection  ·  Admin →
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  7. Export svg doesn't work if symbol stainer used on a symbol

    I have noticed that an svg export adds a character in the svg code on a symbol in which the symbol stainer was used. When I break the link to the symbol, the svg exports as expected. I have been able to repeat this error.

    1 vote

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    1 comment  ·  Symbols  ·  Admin →
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  8. Alt/Opt clicking into the spectrum bar in Color panel now changes both fill and stroke on release

    When I hold Alt/Opt and drag the cursor over the spectrum bar, I am able to change the color of the inactive attribute — in this case stroke, since fill is activated. However, as soon as the mouse button is released, the fill gets changed to the picked color too! This was not the case in the the previous version.

    11 votes

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  9. Inconsistent units

    This has been a bug for a long time. Can we have consistent units shown throughout the palettes? Preference is set to mm but palettes show px.

    14 votes

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    6 comments  ·  Other...  ·  Admin →
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  10. Save Each Artboard to a Separate File waits until end to save all files at once.

    When using the option to save each artboard to a separate file, illustrator keeps all the saved files as TMP files and doesn't finalize them until all artboards have already been exported to the TMP file. This isn't an issue for small files with a few artboards but causes delays with larger files / number of artboards because the AI files are all saved out at once at the very end of the process.

    It would be more efficient for some workflows if the AI files were finalized along the way so that they can be further processed by others…

    2 votes

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  11. Changing color doesn't work sometimes

    This bug goes long way back, as far as I remember using illustrator, both on PCs and Macs.

    Sometimes (usually in text objects, but not only), when I pick a different swatch to change an object's color, the color in the swatch palette changes, but the object's color remains the same.
    To resolve this, I have to choose "None" as the color, and then choose the color I want.

    3 votes

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  12. Repeat gizmo (number of repetitions) is invisible when zoomed out

    There’s something a bit inconvenient with the repeat tools: when they are small, you need to zoom in to be able to see the repeat gizmos.
    So, for 5 mins, I was trying to find a way to modify the number of repetitions without knowing I had to zoom closer. I realized that it would be handy to have them in the repeat panel instead of only relying to gizmos.

    1 vote

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    0 comments  ·  Repeats  ·  Admin →
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  13. language translation problem in Illustrator Actions

    If you define the swatch none in Actions (in the Englisch version),
    in the Dutch version you get the message: the swatch can not be found
    (message in Dutch: Het staal kan niet worden gevonden)
    In the Dutch version swatch none = geen

    1 vote

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    Under Review  ·  3 comments  ·  Actions  ·  Admin →
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  14. 1 vote

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  15. Image Trace API is broken

    Please watch the video attached.
    1. Rename the attached .txt. file to .js (UserVoice does not allow to attach scripts directly)
    2. Select a raster image in Illustrator and try to run the script the way it’s shown in the video, with line 11 and 12 commented, mutually exclusive

    With TRACINGFULLCOLOR on it is expected to have the 'Palette' dropdown switch to Full Tone, but it gets set to Limited.

    On the contrary, TRACINGLIMITEDCOLOR should give Limited for 'Palette', but it gives Automatic.

    These are obviously swapped.

    Also notice how all advanced options become 50%.

    25 votes

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  16. Dashed lines not working

    I am running Windows 10 Pro 22H2 and using AI Version 27.5.

    I am trying to add dashed lines to a line segment which has the colour R165 G25 B130, they are also on the same sub-layer. I select the setting to add it but it does not visually appear dashed.

    However, it does work on another similar line of a different colour.

    I also cannot change the colour of the first line as well.

    The video attached shows the issue.

    How can I fix this issue?

    1 vote

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    3 comments  ·  Strokes  ·  Admin →
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  17. Merge Swatches not working

    Selecting 3 identical Swatches, and choosing 'Merge Swatches' should result in 1 Swatch that is applied to all objects that were colored by the 3 identical swatches.
    But in Ai, the 3 Swatches remain,

    1 vote

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  18. unwanted layer merge

    Computer 1 creates a file with 4 layers (Print, reg marks, thru-cut, crease)
    Computer 2 opens file and all layers have been merged onto 1 single layer. In fact the other layers don't even exist anymore. Also everything in the merged layer has a clipping mask over it?
    Yet when computer 1 opens the file again all the layers are still there.

    Same versions of illustrator on computers 1 & 2.

    1 vote

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    5 comments  ·  Layers  ·  Admin →
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  19. Upgrade 25.4.6 Not export dxf

    Upgrade 25.4.6 Not export dxf
    MacoS 10.14.6

    34 votes

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  20. AI2023 can't open the PDF files exported from Packmage

    Hello, I have been using Packmage CAD to generate PDF vector graphics (which only contain vector information, including layer information from AI files), and have always been able to open and edit them in AI, even in Illustrator v26.5.3. However, the latest version of Illustrator 2023 is giving me an error. Could you please help me fix AI2023 or make it compatible with the old version of PDF?

    1 vote

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