7711 results found

1. v27.8.1 - Random files having images corrupted upon file save

   Mac OS 13.5.1 / Illustrator 27.8.1 / Apple Studio M1 Max

   After updating from 27.7 > 27.8.1 files saved in native .ai format (pdf compatibility) with embedded images are randomly becoming corrupted (does not happen to all documents). The files will open up in illustrator just fine, and appear normal, but the image preview and rasterizing into photoshop will show the included images with blank white space, or areas of garbled distortion. The corrupted files will also fail to process on our RIP. This has appeared on 2 different computers immediately following the update. This has been alleviated completely by downgrading to version 27.7. Also any file that has been damaged by saving out of 27.8.1 can be then opened in 27.7 and re-saved and the issue will have been fixed.

   Screenshot samples attached. Could not provided Ai files due to size.

   Mac OS 13.5.1 / Illustrator 27.8.1 / Apple Studio M1 Max

   After updating from 27.7 > 27.8.1 files saved in native .ai format (pdf compatibility) with embedded images are randomly becoming corrupted (does not happen to all documents). The files will open up in illustrator just fine, and appear normal, but the image preview and rasterizing into photoshop will show the included images with blank white space, or areas of garbled distortion. The corrupted files will also fail to process on our RIP. This has appeared on 2 different computers immediately following the update. This has been alleviated completely by… more

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The released version 27.9 should have a fix for this issue. Please test it to make sure images don’t get corrupted anymore and reply back.

2. Illustrator 2023打开DWG文件尺寸标注没有箭头

   Illustrator 2021没有问题，正常显示。
   Illustrator 2023会失去箭头，请修复，谢谢！

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3. Text got removed automatically

   I was working on illustrator file, opened the file and texts were removed automatically.
   All fonts are installed, pleases fix this bug.

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. Strokes on a blend don't visually update in the stroke palette

   When I create a blend with a stroke, change the stroke it doesn't visually update, until I double click on the blend tool and reduce or increase the number of blends. Never used to do this, and is incredibly time-wasting and annoying.

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   4 comments  ·  Blends  ·  Delete…  ·  Admin →
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5. Zniknął pasek narzędziowy.

   Zniknął pasek narzędziowy. Z Illustratora BETA i z wersji stabilnej. Dopiero po przeinstalowaniu Illustatora w wersji stabilnej pasek narzędziowy powrócił w wersji stabilnej. W BETA nadal brak paska.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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6. Adobe Illustrator 27.8.1 creates a pdf where the colour space of the custom profile is incorrect

   Hello,
   I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7 and there it works as it should. But if I upgrade to version 27.8.1, the error is back.

   I have uploaded a video where you can see this. The link is here: https://youtu.be/nVlqHXCEx3s

   Strangely, it works for me and my colleague, where we also already have version 27.8.1, so far. Why it does for us but not for my colleague, I have no idea.

   I am posting the original file below, and then the PDF created at my colleague's place in version 27.8.1 and in version 27.7. Also the profile and Acrobat settings used and the PDF.

   I don't know where else to report this error, hopefully someone here will notice.

   Does anyone else have a similar problem as well?

   Ales

   Original AI File - https://1url.cz/Huwaj
   PDF created in AI 27.8.1 - https://1url.cz/puwaD (Adobe Acrobat opens with the error "An error occurred while processing the page. Erroneous color space")

   PDF created in AI 27.7 - https://1url.cz/nuwaC
   Icc profil - https://1url.cz/GuwaU
   Adobe PDF Setting - https://1url.cz/Muwag
   Adobe Illustrator Setting - https://1url.cz/cuwaS

   Hello,
   I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7… more

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   5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team has identified the problem and working on the solution. Thank you for the report and the comments.

7. Brush Pressure not working (greyed out) in 27.8.1 - Reverting to version 27.7 fixes issue

   When Illustrator auto updated to 27.8.1, all my pressure brushes stopped working. Pressure is not available as a brush option.

   I use an XP-Pen artist Pro 15.6 tablet on Windows 10

   I went through the SOP that I do when this happens - uninstalled and reinstalled multiple versions of the XP-Pen drivers and nothing worked. I think reverted Illustrator back to 27.7 and it works again.

   It would be nice if this functionality didn't break regularly when new versions are released. It makes Auto-updating an unrealistic option as I end up wasting time chasing down bugs when I really should be working...

   When Illustrator auto updated to 27.8.1, all my pressure brushes stopped working. Pressure is not available as a brush option.

   I use an XP-Pen artist Pro 15.6 tablet on Windows 10

   I went through the SOP that I do when this happens - uninstalled and reinstalled multiple versions of the XP-Pen drivers and nothing worked. I think reverted Illustrator back to 27.7 and it works again.

   It would be nice if this functionality didn't break regularly when new versions are released. It makes Auto-updating an unrealistic option as I end up wasting time chasing down bugs when I really should… more

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   0 comments  ·  Brushes  ·  Edit…  ·  Delete…  ·  Admin →
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8. イラレ配置画像がメタ情報により回転してしまう。

   イラレCC2021のデータを、イラレCC2023で開く際、画像データにあるメタ情報の方向が反映されてしまい、イラレ上で回転表示となる。
   回転情報を無効にしてデータを開くように、プログラムの変更をお願いできますでしょうか。

   11 votes

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   4 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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9. ガイド線が消せない。選択できない。

   いくつかのファイルで、ガイド線を引いた後、選択もできず、消すこともできない状態に陥ります。ガイド線を一括非表示にした時に限り表示を一時的に消すことができます。印刷入稿などへ回しても現物に影響はないので良しとしていますが、作業にあたりとても邪魔で困っています。
   【マザーボード】
   ASUS PRIME B660-PLUS D4

   【CPU】
   12th Gen intel(R) Core(TM) i5-12500

   【CPUクーラー】
   DeepCool AK400

   【メモリー】
   Corsair DDR4-3200(1600MHz) 16GB*4枚(64GB搭載)

   【グラフィック】
   NVIDIA GeForce RTX 3050

   【OS】
   windows10 64bit

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   3 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Guides in Illustrator, unlike in InDesign, are considered to be objects and exist within layers. As per the comment by Ten_A, if your guides are contained within a locked layer, they won’t be selectable. 

   If you wish to change this behavior, you should upvote this request: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/37211029-make-guides-to-be-like-in-indesign

10. AIC Autosave Automatically Disabled Itself

    AIC files autosave in Illustrator 28.7.1 for Mac Desktop is not working half the time. Some files it autosaves and others (usually the very large ones) don't. This hasn't been an issue before the latest release that I can see.

    If autosave isn't working a prompt letting me know would be great. Also, a repeating prompt if I haven't saved in a while would be an added bonus.

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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11. Big ugly black square in the middle of my picture.

    Every time I open a PDF version of my image, Illustrator adds a big ugly black square right in the middle of my picture, and there doesn't appear to be a quick way to remove it.

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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12. Illustrator does not recognize ".jpg" files when placed

    Illustrator does not recognize ".jpg" files when placed

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    1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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13. Where to begin?

    The progression of Illustrator over the last 2 years has become maddening. Im sure this will never be read but having come to the end of my tether i need to say something somewhere. Firstly, at work, i use the same size image and format to start 99.9% of all my work. Yet every time i open illustrator, i have to put thoise dimensions in manually, in the recent section is just has 3 standard sizes (one of which is only ever used in the US, i am not in the US)

    Secondly, every time i open illustrator it reverts to essentials layout, to which i have to switch it to essentials classic and reverts to the dark theme.

    I realise i can set these things manually in the settings but whats the point of a recent section if it doesnt have the document i have created 900000 times.

    You have made export for web unusable and export for screens mean i have to label everything 20 times.

    And now youre getting rid of Creative Cloud Documents.....I cannot explain how frustrating this is. Your synced files system is not good enough, its confusing in the way it previews anything and for my £60odd a month i want to be able to have local copies on all my devices and have them sync to the other devices. I cannot understand how you think this is in any way better or even the same.

    All your recent changes seem **** bent on using AI tools when they are certainly not ready in the example of generative art - youre so far behind the rest its laughable, why even bother??? Has you seen midjourmey?? Theyre way aheadDo the things you do well, better.

    Given all of this i am growing more and more inclined to undertake a course in Serif or something similar. Given that your subscription fees are so high i cannot see the value in ******* off thousands and thousands of paying creators to try and get this "new user, exciting features" policy out.

    Adobe were the tech company to look up to, now its an absolute mess. Lets not even start on photoshop, indesign and after effects.

    Incredibly annoyed designer.

    The progression of Illustrator over the last 2 years has become maddening. Im sure this will never be read but having come to the end of my tether i need to say something somewhere. Firstly, at work, i use the same size image and format to start 99.9% of all my work. Yet every time i open illustrator, i have to put thoise dimensions in manually, in the recent section is just has 3 standard sizes (one of which is only ever used in the US, i am not in the US)

    Secondly, every time i open illustrator it reverts… more

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14. Blend Modes are Broken in Illustrator 27.8.1 and also in After Effects 23.6.0

    Hello - I updated all my creative cloud stuff yesterday and blend modes don't work in Illustrator 27.8.1 and also in After Effects 23.6.0

    I opened after effects 22.6.5 and that works as it's supposed to.

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    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    White canvas in Illustrator is actually transparent. Some blend modes require solid color underneath to make proper calculations, so get it rendered correctly, put something white in background (or filled with any other color).

15. The grid doesn't show in the GPU view.

    The grid doesn't show in the GPU view.
    Appear temporarily, just while using the Pen tool.

    Illustrator (Desktop) 27.8.1
    macOS Ventura 13.5
    iMac Retina 5K, 27-inch, 2020
    3.8 GHz 8-Core Intel Core i7
    AMD Radeon Pro 5700 XT 16 GB
    64 GB 2667 MHz DDR4

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    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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16. Envelope Distort, Layers, and Illustrator Performance Bug

    I've recently come across a bug with the envelope distortion tool. The bug happens when I use the Make with Warp effect on text. When this is applied, all the layers and sub-layers get frozen with no ability to see the thumbnail preview or to open or close any of the layers. This also affects the ability to hide or preview any layer, lock or unlock, and/or select anything in the layers.
    This also causes Illustrator to run very high ram while causing unresponsiveness and difficulty in processing and sometimes the inability to save files.

    So far, the work-a-rounds that I have found are to either expand the appearance of the effect or to go into the effect and change the font, either to a new one or re-select the original font.

    There seems to be a bug with a font selected and the envelope distortion effect that causes the layers and the program to glitch, brick, and become immensely slow at processing.

    I'm attaching a file that has this error saved in it.
    When typing this, I am working on a Windows PC that is up-to-date and running the latest up-to-date version of Illustrator.

    I've recently come across a bug with the envelope distortion tool. The bug happens when I use the Make with Warp effect on text. When this is applied, all the layers and sub-layers get frozen with no ability to see the thumbnail preview or to open or close any of the layers. This also affects the ability to hide or preview any layer, lock or unlock, and/or select anything in the layers.
    This also causes Illustrator to run very high ram while causing unresponsiveness and difficulty in processing and sometimes the inability to save files.

    So far, the work-a-rounds that… more

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    8 comments  ·  Meshes, Distortion  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As per the comment from the developer of the LTTR/INK plugin, this issue is going to be fixed in the upcoming update of the tool.

17. Bullets are forced when pasting a text

    Please take a look at the GIF.
    I paste a text (using Paste without formatting) into a mixed selection, made with Select All command. The text has both bulleted and non-bulleted paragraphs.
    I expect it to NOT have bullets enabled, since the first paragraph in the selection does not have it.
    Instead, Illustrator forces bullets for the whole pasted text.

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. Horizontal Scroll **** + mouse wheel

    On mac OS, Illustrator version 27.8

    Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.

    Expected behaviour is for the view to scroll left or right.

    Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.

    It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.

    This is a rudimentary feature of the UI, and important. Also a seemingly quick one to find and correct.

    Am I right?

    On mac OS, Illustrator version 27.8

    Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.

    Expected behaviour is for the view to scroll left or right.

    Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.

    It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.

    This is a… more

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. Reopening files and all images have been rotated 90 degrees

    Reopening PDF files that have been worked on the day before and all images have been rotated 90 degrees.

    Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 3.70 GHz
    32GB RAM
    NVIDIA GeForce RTX 2080 Super
    Windows 11 Pro (22H2)
    64-bit op system

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    1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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20. Livetracing Bitmaps gives results with random shades of black

    Up until recently, if I used the Livetrace and Expand command on a bitmap it would produce results with only pure white and pure black, as you would expect. Now it randomly assigns values to every piece of what should be black. Instead of 100% black they are 99.29% or 99.67%. Normally I would select one piece, select all by color and move it. Now I need to click on every single piece and apply black to them. Very tedious.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Keith, the team reverted the Image Trace panel back to the more stable version. If you use 27.7 version, you can try to update to Beta, or revert to the older version, or wait until the Beta version will go stable.