Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8141 results found
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画像が粗くなる
A4見開き、A3のアートボードを10個1ファイルで作成したデータをPDFを含んで保存してIndesignに貼り付けA4・20ページでPDF書き出ししたところ一部の画像が何故か粗くなってしまいました。
アートボードを分割して保存すれば大丈夫でしたがいまいち原因がわかりません。
また以前に同じ作業をしましたがその時はアートボードを分割しなくとも大丈夫でした。
今回このようなことが起きた詳しい原因が知りたいです。1 vote -
Entering a range value in PDF Import Options dialog doesn’t enable the range option
Recently Illustrator added an option to import a previewed page from PDF Import Options dialog.
However, when we enter a range value in the input field below, we expect the Range field to get activated, and get the range imported. Illustrator doesn’t do it, and we get the previewed page imported instead, ignoring the entered data.
So now this dialog is broken the other way.
What’s interesting — InDesign does not allow to enter the range value unless we pick the option... and this is a shared behavior actually, Ai indeed disables secondary controls for a disabled option — we…
6 votesDoesn’t happen in latest build of Ai, the Range field is now inactive unless the option is picked
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Illustrator prevents Mac display from sleeping due to inactivity
When Illustrator is left open for some time, it prevents my MacBook display from turning off and locking. It also prevents the screensaver from coming on. I am 100% sure this is caused by Illustrator because I have done the following experiment twice:
- Change the screen saver to come on after 1 minute.
- Leave the Mac idle for over 1 minute.
- Screen saver does not start.
- Close Illustrator application.
- Leave the Mac idle again.
- Observe that the screen saver starts and the computer locks after 1 minute.
After restarting Illustrator, the problem goes away for a short time but then…
8 votes -
Clic gauche qui marche 1 fois sur 3 ou alors 1 clic gauche en fait 2...
Bonjour, lorse que j'effectue 1 clic gauche sur ma souris, celui s'effectue 1 fois sur 3 (c'est aléatoire) ou bien quand celui-ci fonctionne, un double clic gauche s'effectue...
À noter que ma souris fonctionne parfaitement bien hors des logiciels de la suite Adobe.
Dans l'attente d'une réponse rapide car mes tâche de travail son compliquéa à effectuers à cause de ce bug...
Bonne journée.
Cordialement.1 vote -
Panels (Layers, Libraries, Properties) are empty when docked, and get rendered only when opened from icons
Panel on the right doesn't work when it's extended, it's only working when it's reduced.
1 vote -
Slow selection, 2 seconds to appear delimited, object properties and transform
Hello, I hope you can help me.
I have a Mac Mini with 16gb of RAM.
3 days ago I got the following error. When selecting it takes 2 seconds to appear the information of the Properties and transformation of the selected objects as well as the delimiters.
This causes that when clicking on the object and moving the mouse the object moves, that is if you keep the click pressed.
Also when trying to select several objects everything moves.
At my work I have a Mac mini with chip M1 and this does not happen, I uninstalled Illustrator and…1 vote -
Show all tools on big display
I have a huge screen, why not show all tools in Advanced mode?
1 vote -
テキストのアウトライン化で文字が崩れる
テキストのアウトライン化で文字が崩れる。納品後に発生に気づきました。早急に対応をお願いします。
1 vote -
Export to SVG adding spurious characters to gtags from layer names which start with numbers
When exporting to svg if the layer name in Illustrator starts with a number when it comes out the other end as a gtag in the svg it is adding spurious characters. For example if a layer name starts with 0Yx it is coming out in the svg as _30Yx This then means that downstream where the application is expecting 0Yx it's not working as _30Yx is there instead. This has only started recently with the new version of Illustrator and the only work round is to close Illustrator 2024 and export using Illustrator 2023
2 votes -
Recovery opens Print.ai document profile instead of restoring a document after crash
This has happened twice in the past few days, the first time Illustrator unexpectedly crashed and just now it froze and I had to force quit the program. Both times, when I reopen Illustrator it tells me it's recovered my file(s), shows the correct document name (like Untitled-3, etc) and I press OK. It then pulls up a document called Print.ai which is just a blank artboard, maybe something I made in the past and didn't use? I go to the folder on my computer where the recovered files are supposed to go, it will say the folder has been…
3 votesElizabeth, the team suspects that can be triggered by moving the original file to another folder while it’s still opened.
Then, if Ai crashes, if can’t properly locate it and it leads to this exact problem.
Does it sound like something that could have been the case?
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Le remplissage génératif ne fonctionne pas.
Lorsque je sélectionne une forme pour un remplissage génératif, cette fonctionnalité n'aboutit pas. Après quelques instants, le curseur de progression n'avance plus et cela peut aller jusqu'au plantage de l'ordinateur. Microsoft Windows 11 Famille, Version 10.0.22631, mémoire physique 16 Go, carte AMD Radeon(TM) Graphics, Adobe Illustrator v. 28.6.
1 vote -
PDF vector artwork exported from Fresco to desktop corrupts when opened with Illustrator
I created a vector artwork in Adobe Fresco (app is up to date) on the iPad Pro (OS 17.5.1) then exported it as PDF to my Macbook Pro (Sonoma 14.6.1). The file looks fine until I open it in Illustrator for Desktop (Version 28.6) where one of the vector layers corrupts (best word to describe it) upon opening the PDF in Illustrator.
Troubleshoot attempt 1: I tried exporting and re-exporting and opening and re-opening SO MANY TIMES. The same layer corrupted every time.
Troubleshoot attempt 2: I tried duplicating the artwork in Fresco, then deleted all the layers except the…
1 voteThis is a limitation of Ai. The truncated path has 32000 points exactly, and the missing part of it just being cut open.
Even though a PDF can have more points, Ai won’t be able to read it. This is not a new bug, it’s just this particular path. You can workaround by splitting it into four chunks.
Please also upvote this request to lift the limitation.
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AI CC 2024 freeze randomly
Randomly my illustrator would freeze suddenly, doesn't go to "not responding" phase, looks like nothing happen but can't click on anything, must force close it and restart, and its really bad because it happen randomly so i can't "prepare" for it
1 vote -
PLEASE FIX SCREEN FLICKERING!!!!
The screen flickers when you move the cursor—it's driving me insane!
Switching from GPU to CPU solves the issue but then I lose animated zoom, which sucks!MacStudio M2 Max
64GB RAM
Illustrator version 28.6
OSX 14.6.11 vote -
1-bit PNG images can’t be placed, an !IMP error is given
When trying to place a 1-bit image on canvas, Ai either does nothing if it is drag-n-dropped, or throws an !IMP error message, like the attached image shows.
The other image is the one to test the problem with.
6 votes -
Context Task Bar flickers when panning with a scroll, using mouse or touchpad
CTB hides itself when we pan.
It looks more or less tolerable when we hold Spacebar to pan, or hold a mouse wheel ('why should someone has access to the panel while scrolling'), but it looks HORRIBLE when scrolling with a wheel or using a touchpad.The panel flickers each tick, making it painful to look at.
Some say it happens for them only with Show Grid enabled, but for me it just happens all the time. Either way, CTB should be smart enough to skip the state update for this type of panning.
10 votes -
Not Responding Issues
What is wrong with Illustrator today? As I am working on an infographic, every time I do something the program with stop responding/"not responding" for 3-10 seconds. It is extremely difficult to work like this.
2 votes -
Estoy teniendo problemas con la versión 28.6
Estoy teniendo problemas con la versión 28.6 ¿Porqué? Siempre que se actualiza mi PC o se actualiza illustrator a alguna versión ¡FALLA!
2 votes -
Panning with hand tool is not fluid
Using hand tool and moving through the file is not fluid!! Version 28.6
3 votesHi,
Thank you for reporting the issue. However, we are unable to reproduce it on our end. To help us investigate further, could you kindly provide the following:
- The AI file where the issue occurs.
- A short screen recording demonstrating the problem.
This will enable us to analyze and address the issue more effectively.
Warm regards,
Aishwarya G Gadodia
Illustrator Team
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Can’t select an object under a locked object
I'd like to be able to work on an area that is under a locked layer.
Currently I can't select anything that is under it. Selection tools just want to select the object on top that it ain't allowed to select... Can't it ignore it? It is locked.Maybe there is a paramaeter somewhere about it, but I didn't find it so far.
Example of use : You have a reference image/object that you put on top with multiply or darken mode and some transparency.
You could say put it under your working layer and ask you working layer to…8 votesThis most probably happens because of the 'Select and Unlock objects on canvas' option being enabled in Preferences > Selection & Anchor Display section.
It allows to 'select' and unlock all or chosen objects directly on canvas. If you wish to have this option split into two — one for unlock widgets and one for having an ability to 'select' locked objects — please upvote a corresponding feature request here: http://illustrator.uservoice.com/forums/333657/suggestions/48753221
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