8252 results found

1. Spot Colors Won't Update In Linked Items

   Spot Colors are not immediately updating for linked items when adjusting the color values of the swatch. The change will only show after a few seconds, when the file is embedded, or when overprint preview is enabled. Previous versions of illustrator allowed spot colors to be updated for linked items immediately. Spot color adjustments only immediately affect objects that are embedded or built within the file.

   Using illustrator for color separations requires me to edit the appearance of spot white to be visible in different circumstances between film and art files.

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   Need More Info  ·  2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. Text object becomes corrupted and cannot apply gradient or appearance

   Illustrator on Windows 11 sometimes turns normal point text into a broken area text object.
   When this happens:
   - “Convert to Point Type” does not appear
   - The text behaves like a text box even though it was created as point text
   - The Appearance panel cannot add a new fill (button is greyed out)
   - Applying a gradient turns the text completely black
   - Copy/paste keeps the corrupted state unless pasted as plain text

   This issue forces me to recreate text manually and interrupts my workflow.
   Please investigate the cause of corrupted text objects on Windows 11.

   I am not paying $40 every months to babysit a software

   Illustrator on Windows 11 sometimes turns normal point text into a broken area text object.
   When this happens:
   - “Convert to Point Type” does not appear
   - The text behaves like a text box even though it was created as point text
   - The Appearance panel cannot add a new fill (button is greyed out)
   - Applying a gradient turns the text completely black
   - Copy/paste keeps the corrupted state unless pasted as plain text

   This issue forces me to recreate text manually and interrupts my workflow.
   Please investigate the cause of corrupted text objects on Windows 11.

   I am… more

   2 votes

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Discover panel not working

   The discover panel and tutorials are not working,

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   Need More Info  ·  1 comment  ·  Learning and Help  ·  Delete…  ·  Admin →
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4. Windows Explorer freezes when Saving As PDF

   • Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
   • Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)

   1. Open AI file
   2. Save as.. PDF
   3. Choose a PDF option, click Save
   4. Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
   5. To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart

   I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows Explorer again after working for awhile. It seems to most often happen when using the Type tool, and clicking on other parts of the Workspace.

   This is infuriating, and has caused me to entirely reinstall the Operating System to try to find a remedy. Nothing has worked.

   • Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
   • Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)

   1. Open AI file
   2. Save as.. PDF
   3. Choose a PDF option, click Save
   4. Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
   5. To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart

   I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows… more

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   Need More Info  ·  5 comments  ·  Performance  ·  Delete…  ·  Admin →
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5. Problema de visualización, capa de color rosa que aparece

   tengo este error en illustrator, un problema visual (capa de color rosa) que aparece

   macOs monterrey 12.7.6.
   Versión illustrator: 29.8.4

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   2 votes

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   3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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6. Problemas al centrar y alinear

   Problemas al centrar y alinear, cuando quiero alinear algún objeto a mi mesa de trabajo se alinea fuera de? necesito ayuda para resolver este problema que me afecta mucho, incluso si alineo con un objeto clave no funciona :(

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   Need More Info  ·  1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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7. Problem mit verknüpften Bildern in platzierten Illustrator-Dateien seit Update 30.2.1

   Seit dem Update von Adobe Illustrator auf Version 30.2.1 tritt ein Problem im Umgang mit platzierten Verknüpfungen auf, das zuvor nicht vorhanden war.

   Beschreibung des Problems:

   Wenn in einer Illustrator-Datei ein Bild platziert und als Verknüpfung (nicht eingebettet) eingefügt wird und diese Illustrator-Datei anschließend wiederum in eine zweite Illustrator-Datei platziert oder eingebettet wird, erscheint das verknüpfte Bild aus der ersten Datei in der zweiten Datei nicht mehr.

   Das Bildfeld bleibt leer, obwohl die Verknüpfung korrekt vorhanden ist.

   Erwartetes Verhalten (wie in früheren Versionen):
   In vorherigen Illustrator-Versionen wurden verknüpfte Bilder innerhalb einer platzierten .ai-Datei korrekt angezeigt, auch wenn diese Datei in einer weiteren Illustrator-Datei verwendet wurde.

   Aktuelles Verhalten:
   Verknüpfte Bilder aus der ursprünglichen Datei werden in der zweiten Datei nicht dargestellt.

   Workaround:
   Aktuell funktioniert die Darstellung nur, wenn alle Bilder in der ersten Illustrator-Datei vollständig eingebettet werden. Dies ist jedoch workflow-technisch problematisch, da Verknüpfungen bewusst zur Dateigrößen- und Assetverwaltung genutzt werden.

   Zusammenfassung:
   Seit Version 30.2.1 scheint die Weitergabe bzw. Auflösung von Bildverknüpfungen innerhalb platzierter Illustrator-Dateien nicht mehr korrekt zu funktionieren.

   Ich bitte um Prüfung, ob es sich hierbei um einen bekannten Bug handelt. Systeminformationen: Der Fehler tritt auf einem iMac Pro (3,2 GHz 8-Core Intel Xeon W, 32 GB RAM) unter macOS 15.7.4 (24G57) auf.

   Seit dem Update von Adobe Illustrator auf Version 30.2.1 tritt ein Problem im Umgang mit platzierten Verknüpfungen auf, das zuvor nicht vorhanden war.

   Beschreibung des Problems:

   Wenn in einer Illustrator-Datei ein Bild platziert und als Verknüpfung (nicht eingebettet) eingefügt wird und diese Illustrator-Datei anschließend wiederum in eine zweite Illustrator-Datei platziert oder eingebettet wird, erscheint das verknüpfte Bild aus der ersten Datei in der zweiten Datei nicht mehr.

   Das Bildfeld bleibt leer, obwohl die Verknüpfung korrekt vorhanden ist.

   Erwartetes Verhalten (wie in früheren Versionen):
   In vorherigen Illustrator-Versionen wurden verknüpfte Bilder innerhalb einer platzierten .ai-Datei korrekt angezeigt, auch wenn diese Datei in… more

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   Request to Contact Support  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. Can't select all and use Outline Stroke directly, especially Clipping Mask items

   Can't select all to Outline Stroke directly, some clipping mask items will be missing, then need to adjust one by one, very inconvenient for printing FA
   By the way, i remember it works in previous version

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   Need More Info  ·  2 comments  ·  Strokes  ·  Delete…  ·  Admin →
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9. Unable to move Layer into Sub-layers

   Illustrator makes no sense. I have a Layer full of vectors, but when I try to insert that layer into another layer to become a sub-layer, Illustrator refuses to acknowledge my request. In what world would prohibit me from such a simple task?

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   2 votes

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   1 comment  ·  Layers  ·  Delete…  ·  Admin →
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10. Swatches don’t display names on hover

    Please restore the display of color names when hovering over a color swatch in the palette.

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    3 votes

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    3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Enabling Show Tool Tips in Preferences > General helped to have the names for swatches on hover back

11. Swatch pattern reduces scale when copied from one illustrator document to another

    When I copy a CAD drawing from one illustrator document to another, the pattern swatch scale in the CAD reduces.
    I've noticed it doesn't happen with every swatch, only some. Sometimes the CAD itself will also reduce scale.
    I have also noticed that if I create a new document I won't have this issue, however when I paste it into an already existing document, this is when the problem is usually occurring.
    I have doubled checked the canvas size for both documents, and they are the same.
    This is in version 30.2.1.

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    9 votes

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    9 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have this issue fixed in our latest release - v30.3

    
    

    Please update your Illustrator to this version and try it out.

12. 2026 Illustrator UI Bugs EVERYWHERE!!!!!

    Seriously, do you guys even use your own products? These issues are not buried, they are very apparent. Take a look at the attached screenshots. Gradients have been broken for a while now.

    Also, this new version is full of bugs. I have to restart Illustrator immediately after opening for the bounding box to work, half the time adobe fonts are broken and wont sync.

    Windows 11, i9, 4080 super, 64gb ram, 2gb download speed... I have all the things you need for a fast and efficient workflow, but Adobe's legacy code mixed with all the new bugs from the new MVP features you push out without proper testing make it impossible to take advantage of any of my hardware.

    It's shocking how quickly Illustrator becomes bogged down when working in large scale or with complex layer systems. You need to get with the times and start doing multicore processing.

    Is there ever going to be a plan to rebuild this dinosaur or are you planning on us still using single core processing in 2030? The dead cow has been milked dry, with other options slowly becoming available, your complacency and focus on AI will be your downfall.

    DO BETTER.

    Seriously, do you guys even use your own products? These issues are not buried, they are very apparent. Take a look at the attached screenshots. Gradients have been broken for a while now.

    Also, this new version is full of bugs. I have to restart Illustrator immediately after opening for the bounding box to work, half the time adobe fonts are broken and wont sync.

    Windows 11, i9, 4080 super, 64gb ram, 2gb download speed... I have all the things you need for a fast and efficient workflow, but Adobe's legacy code mixed with all the new bugs from the… more

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    Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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13. My subscription keeps flagging that two people are using my account

    I'm a small business and have always used Adobe products on two computers. On one computer I mainly use Illustrator and Photoshop, and on the other I mostly view PDFs or make minor updates. Sometimes I have several PDFs open while working. Now my subscription keeps flagging that two people are using my account, and days later I get logged out, which complicates everything. Because of this, I've reduced it to only one computer signed in and now use Chrome and other non-Adobe applications to view and update PDFs. At $799 per year, and likely increasing, its just not worth the cost or the complications anymore. I look forward to moving to alternative software. Thanks, Adobe, for making things more difficult and pushing small businesses like mine away from your products.

    Illustrator is amazing and needs this feature.

    As a small business owner, I just want to say how incredibly grateful I am for Adobe’s modern subscription experience. It’s truly impressive how a system that allows two computers can still notify me that two people are using my account and then thoughtfully log me out days later just to keep things exciting. I especially appreciate paying $799 per year for the privilege of simplifying my workflow down to one signed-in computer while using Chrome and other non-Adobe tools to avoid triggering helpful security reminders. It’s refreshing to see how smoothly things run when complexity replaces convenience. I’m genuinely looking forward to exploring more “great” innovations like this in the future.

    I'm a small business and have always used Adobe products on two computers. On one computer I mainly use Illustrator and Photoshop, and on the other I mostly view PDFs or make minor updates. Sometimes I have several PDFs open while working. Now my subscription keeps flagging that two people are using my account, and days later I get logged out, which complicates everything. Because of this, I've reduced it to only one computer signed in and now use Chrome and other non-Adobe applications to view and update PDFs. At $799 per year, and likely increasing, its just not worth… more

    2 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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14. Extensions not accessible

    Extensions are not accessible. They appear as greyed out in the menu. I'm running version 30.2.1 on a Mac running Tahoe 26.3. I noticed the problem when trying to launch an extension that I'd downloaded and previously used on other versions. "Libraries" are also greyed out, and I went to the plugins section of Creative Clouded and added a new plugin. I can see it in the menu but they all remain greyed out.

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    2 votes

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    1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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15. Illustrator Czech Locale Brush Anomaly: Extra Brush and Deletable Protected Brush

    I found an inconsistency in the Czech locale of Illustrator (tested in v29 and v30, Windows 10, macOS).

    When creating a new document in the Czech locale, there is one extra default calligraphic brush compared to all other 18 locales. On top of that, the default calligraphic brush that is normally protected from deletion (in every other locale) can be freely deleted in Czech.

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    2 comments  ·  Brushes  ·  Delete…  ·  Admin →
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16. Files saved are missing images when imported into Photoshop, InDesign, other apps

    Lately I am having problems with linked files in Illustrator not showing up when I open the file in Photoshop for instance, even though everything looks fine in Illustrator in the original file. I have to go into the Links menu and relink everything one at a time and resave to make it work. I also notice that the file size is smaller when the linked files don't work.

    I tend to use linked files a lot and have for years so this isn't a case of unfamiliarity with the tool.

    Any suggestions are welcome.

    Windows 11
    Illustrator 30.2.1
    Photoshop 27.4.0

    Lately I am having problems with linked files in Illustrator not showing up when I open the file in Photoshop for instance, even though everything looks fine in Illustrator in the original file. I have to go into the Links menu and relink everything one at a time and resave to make it work. I also notice that the file size is smaller when the linked files don't work.

    I tend to use linked files a lot and have for years so this isn't a case of unfamiliarity with the tool.

    Any suggestions are welcome.

    Windows 11
    Illustrator 30.2.1
    Photoshop… more

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    7 votes

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    18 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    This has been fixed in the latest version - 30.3.

    
    

    This fix would not correct the existing damaged files but should not happen on new files saved from newest version. Existing files can be corrected by resaving them in latest version.

    
    

    Please check at your end and let us know.

17. New Glitch in Smart Guides, highlighting perspective grid-like points

    Theres a new update glitch in smart guides, when I have an object selected, a bunch of perspective grid-like highlights.

    This setting is connected with object highlighting in smart guide settings. If i shut off object highlighting in Illustrator>Preferences>Smart Guides>Object Highlighting, the issue stops.

    Seems like just a new bug glitch in a recent illustrator update.

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    2 votes

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    8 comments  ·  Snapping  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Claimed to be fixed in Beta 30.4.0.187 — please update and check if the problem is gone.

18. Script selection/appearance modification causes error 8702

    I am using a script to change the appearance of an object (fill color of an ellipse shape). Since there is no way to access appearance properties directly (which would be lovely to get someday), I am using a known workaround with defaultFillColor on the selected document.

    app.activeDocument.selection = [item.obj];
    app.activeDocument.defaultFillColor = item.newCol;
    

    Unfortunately, the selection seems to leave Illustrator in a weird state, and any further script command (e.g. next iteration of the loop) fails with "Error 8702: there is no active document."

    This sometimes goes away if I use CPU instead of GPU preview, though not reliably. And the error is not thrown if there is no update to the fill color (i.e. the object already had the correct color).

    This is on version 30.2.1 and macOS 26.3 on apple silicon. I was successfully using the same script for years prior to a few weeks ago, so this might be a recent change. I also tested the latest Illustrator beta, and the error is still there.

    I am happy to share the script and illustrator file that trigger the error if needed.

    I am using a script to change the appearance of an object (fill color of an ellipse shape). Since there is no way to access appearance properties directly (which would be lovely to get someday), I am using a known workaround with defaultFillColor on the selected document.

    app.activeDocument.selection = [item.obj];
    app.activeDocument.defaultFillColor = item.newCol;
    

    Unfortunately, the selection seems to leave Illustrator in a weird state, and any further script command (e.g. next iteration of the loop) fails with "Error 8702: there is no active document."

    This sometimes goes away if I use CPU instead of GPU preview, though not reliably. And… more

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    Need More Info  ·  10 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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19. Dateien sind verloren gegangen

    Ich habe von 16.40 Uhr bis 19.30 Uhr alle meine Fortschritte verloren, aufgrund eines nicht erklärbaren Fehlers. Ich bitte dringend um die Wiederhersetllung dieser Dateien!

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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20. App crash while using pen tool causing total file loss

    I had made a copy of the file attached and drew it for hours. And suddenly when using the pen tool the whole app crashed and caused me to lose 8 hours of work. Extremely disappointed.

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    2 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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