8051 results found

1. Embedded font previews get substituted when pasted as a vector smart object in Photoshop

   In some case, when opening the files, the app does not inform there are missing fonts. They're still displayed like the font is already installed in system. When I copy and paste into Photoshop (as vector smart object), the text is replaced by other fonts automatically without any announcement.

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Hyperlink not working 29.6.1

   Hyperlinks not working when exporting PDF in 29.6.1. Installed 29.5.1 and hyperlinks worked.

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Alejandro, please share a test file that has hyperlinks set up in it, the PDF export settings used, and the resulting PDF you get, so the team can review it.

3. Moving a segment with Direct Selection won’t display an alignment guide to another segment

   Smart Guides stopped working properly with the Direct Selection tool in v29.6.1.

   For example, if moving a path segment with the Direct Selection tool, construction/alignment guides no longer appear relative to surrounding elements.

   In the attached screen recording, an alignment guide should appear in relation to the left vertical sides of the two rectangles. You can see the intersection label is also missing when the paths touch one another. FWIW, the feature works in v29.6 and Beta with the same settings.

   On a related note, holding the Command + Shift with the primary Selection tool is also disabled now.

   Please fix this ASAP. This is a critical bug that severely limits productivity and quality.

   AI 29.6.1

   Smart Guides stopped working properly with the Direct Selection tool in v29.6.1.

   For example, if moving a path segment with the Direct Selection tool, construction/alignment guides no longer appear relative to surrounding elements.

   In the attached screen recording, an alignment guide should appear in relation to the left vertical sides of the two rectangles. You can see the intersection label is also missing when the paths touch one another. FWIW, the feature works in v29.6 and Beta with the same settings.

   On a related note, holding the Command + Shift with the primary Selection tool is also disabled now.

   Please… more

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   2 comments  ·  Snapping  ·  Delete…  ·  Admin →
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4. Illustrator sometimes stops responding when trying to "save as ..." a recovered file

   Illustrator stops responding when trying to "save as ..." a recovered file, afterwards one of two things happens. Either the application freezes and can only be shut with task manager, or a text box appears saying the printer driver is not compatible and opens the print menu settings

   1. Open illustrator, and textbox appears: "Illustrator just recovered from a crash" etc.
   2. press "ok" to open the document
   3. Document seems to function normally
   4. "Save as" (via file or via keyboard shortcut), destination is local on the computer
   5. Regardless whether it is renamed or not, press "save"

   From here I have had a few different outcomes

   Outcome A
   6. Illustrator looks fine but stops responding when you click
   7. application freezes, loses all interactivity and then needs to be shut down with task manager

   Outcome B
   6. Illustrator stops responding immediately, and after loading for a second, the text box "This printer driver is not supported by illustrator" appears
   7. Press "ok"
   8. standard saving options appear and everything appears to be going smoothly
   9. Then freezes and follows outcome A

   I did eventually managed to save my document with "save" rather than "save as", which followed Outcome B (still complaining about the printer driver which it doesn't usually do) without freezing itself at the end.

   Device: Windows surface studio 2 running Adobe Illustrator 2025 on Windows 11
   File: Recovered locally stored .ai file

   (I'm having issues getting a screen recording running on this laptop sorry)

   Illustrator stops responding when trying to "save as ..." a recovered file, afterwards one of two things happens. Either the application freezes and can only be shut with task manager, or a text box appears saying the printer driver is not compatible and opens the print menu settings

   1. Open illustrator, and textbox appears: "Illustrator just recovered from a crash" etc.
   2. press "ok" to open the document
   3. Document seems to function normally
   4. "Save as" (via file or via keyboard shortcut), destination is local on the computer
   5. Regardless whether it is renamed or not, press "save"

   From here I have had a… more

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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5. New Artboard Paste in Front Fails and Select Artboard Fails in Artboards panel

   Illustrator 29.6.1 - Mac
   When starting with more than one artboard.
   If you select all objects on an artboard. Copy.
   Then make a new identical artboard in another position to the artboard you copied artwork from, you cannot select the new artboard and paste in front.
   I suspect it is a bug how illustrator keeps track of how many artboards it has because the name is always artboard [number] and the new artboard number in the name is always incorrectly one higher than the actual number.
   You can no longer select an artboard in the Artboards panel and select objects you create on the new artboard using Select All on active artboard.
   This creates a problem in Extendscript or AppleScript because you can no longer set the active artboard correctly and have it display properly even with redraw. This bug does not occur in 29.5

   Illustrator 29.6.1 - Mac
   When starting with more than one artboard.
   If you select all objects on an artboard. Copy.
   Then make a new identical artboard in another position to the artboard you copied artwork from, you cannot select the new artboard and paste in front.
   I suspect it is a bug how illustrator keeps track of how many artboards it has because the name is always artboard [number] and the new artboard number in the name is always incorrectly one higher than the actual number.
   You can no longer select an artboard in the Artboards panel and select objects… more

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   9 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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6. More than 1 Placed Item that has been named loses name in 29.6.1

   Place 2 linked items. Rename each item in the layer panel to Item 1 and item 2. Save File as Template or Document. Reopen. Only the first name appears. The second appears as <Linked File>. Any others also are renamed to <Linked File>. This is crucial to automation of template files to replace linked files and needs to be fixed! Have no issues with 29.5

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   7 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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7. Scroll wheel over Opacity input field only affects selected object if the input is NOT focused

   1. Switch to the CPU preview, or use the GPU preview and turn off 'real-time drawing & editing'.
   2. Make an object. Keep it selected.
   3. Hover your cursor over the opacity numeric input box in Transparency or Properties. Play with your scroll wheel. Watch the opacity change.
   4. Click in the input box. Keep the cursor over it. Play with your scroll wheel. The number changes but the object does not, until you hit return.
   5. Try this in Illustrator 2020. Observe that in both steps 3 and 4, the object changes opacity regardless of whether you click on the opacity input box or not.

   The settings in the Performance pane of the prefs interact with this:

   If the GPU preview is on, this only happens if 'real-time drawing and editing' is off.

   If the CPU preview is on, this always happens regardless of the status of the real-time drawing switch.

   I observed this on a Mac running OS 14.7.6 and Illu 29.3; this change happened somewhere between 24.3 and 29.3. I just checked 27.8.1 and it has the new, undesired behavior as well. I'll see if I can get the person who brought this glitch to my attention to report their operating system and Illu version here as well.

   This may affect other input boxes, I tried a few different stroke weight boxes and it does not affect them. The original discoverer suggested that other input boxes are affected but only listed the opacity.

   1. Switch to the CPU preview, or use the GPU preview and turn off 'real-time drawing & editing'.
   2. Make an object. Keep it selected.
   3. Hover your cursor over the opacity numeric input box in Transparency or Properties. Play with your scroll wheel. Watch the opacity change.
   4. Click in the input box. Keep the cursor over it. Play with your scroll wheel. The number changes but the object does not, until you hit return.
   5. Try this in Illustrator 2020. Observe that in both steps 3 and 4, the object changes opacity regardless of whether you click on the opacity input box or… more
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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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8. I can't delete or merge swatches.

   I have 4 separate issues, all stemming from the swatches panel:
   1. I can't select a range of swatches and delete them. I have to select them individually and then delete them. Huge waste of time.
   2. Sometimes when I delete a swatch, the thumbnail remains in the panel but changes to the red slash for "no color." I now have multiples of these in my swatches panel (see attachment).
   3. Merge swatches simply doesn't work, even if they are both global swatches that I've generated.
   4. Using the command "select all unused," and then trying to delete the batch, doesn't work regardless of whether I click the trash symbol or use the flyout menu.

   These issues are making it maddening to set up production artwork for a client because I obviously want to limit the colors in the swatch panel to the colors that are used in the document.

   It's like Illustrator is "remembering" colors that were active in previous versions of the file, and is preventing those global swatches from being deleted or merged even if there is currently no artwork with the swatch applied (I triple checked).

   One experiment I've tried is to save a new version of the file, delete all the artwork except for one shape with pure black and one shape with pure white. If I then try the "select all unused" and delete, it deletes most of the swatches, but keeps the ones with the red slash (see attachment).

   As always, I feel compelled to ask, why are we the users forced to pay a premium for design software that is full of persistent bugs?

   I'm on Illustrator 29.6.1 on an iMac running OS 13.7.6.

   I have 4 separate issues, all stemming from the swatches panel:
   1. I can't select a range of swatches and delete them. I have to select them individually and then delete them. Huge waste of time.
   2. Sometimes when I delete a swatch, the thumbnail remains in the panel but changes to the red slash for "no color." I now have multiples of these in my swatches panel (see attachment).
   3. Merge swatches simply doesn't work, even if they are both global swatches that I've generated.
   4. Using the command "select all unused," and then trying to delete the batch,… more

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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9. Illustrator sometimes reports the font is not installed but then finds it on its own

   Boa tarde, há uns dias abri um documento que dizia que o tipo de letra estava ausente e hoje ao abrir dizia que já tinha o tipo de letra utilizado naquele texto. Sendo que não instalei a fonte nem passei nenhuma ficheiro da mesma de um pc para o outro, podem dizer-me se isto é normal ou se há algum bug no vosso programa?

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   Need More Info  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Illustrator crashed, the file was not recovered

    ******* buggg thingy
    I was working on a file for more than 4 hours and suddenly my adobe crashed and all of my works were gone like a joke. It got relaunched and I couldn’t find my works it’s vanished.

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11. Wrong appearance of Drop Shadow effect with text object (non-English characters).

    Wrong appearance of Drop Shadow effect with text object. It looks like effect use incorrect regional standards settings separate from the text itself causing the shadow looks like complete other characters .

    Also, if you turn off BLUR in DROP SHADOW, the shadow becomes normal. And this does not happen with all fonts.

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    Need More Info  ·  4 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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12. CMYK colors get recalculated in a document with color mode changed from RGB to CMYK, using Color Picker

    According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.

    There are easy steps to reproduce this problem from scratch.
    1. Create a new RGB document, using Web Document Profile
    2. Go File > Document Color Mode > CMYK
    3. Create a rectangle
    4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter while being in the last K field.
    5. Open Color Picker again and check the values.

    Expected — CMYK 15-30-45-15.
    The one I get, using my Color Settings, is 21,15-32,8-47,81-7,71

    If I enter these same values in Color panel — they get accepted fine.
    Sometimes the Color Picker becomes sane and stops converting, but I haven’t figured out actions needed... perhaps something with the order of focusing fields?

    My guess is that somehow Ai treats the HEX field as the last selected one (even though it’s not), adn uses the value in it as the final choice...
    Please fix.

    According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.

    There are easy steps to reproduce this problem from scratch.
    1. Create a new RGB document, using Web Document Profile
    2. Go File > Document Color Mode > CMYK
    3. Create a rectangle
    4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter… more

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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13. Repeatedly unable to create New Files

    After a few hours of running illustrator at work, it will come to a point where I cannot create a new file. Ctrl+N won't open the window. File > New... won't open. Clicking New File in the home page won't work. I have to close illustrator and reopen it. It happens at least 3 times a day and is quite frustrating. I've tried resetting my preferences and reinstalling illustrator, but it continues to happen.

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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14. Major Bug: Illustrator "undo"s randomly the last step (transform, move and copy using "alt")

    Adobe Illustrator does randomly revert the last transformation. Sometimes it reverts movement, sometimes scaling, sometimes copy and moving using "alt".
    This bug makes impossible to work with it.

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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15. Duplicate Artboards will always fail if even one artboard exists near the right edge of the canvas

    en

    Duplicating an artboard using the Duplicate Artboards command in the Artboards panel will fail if one of the artboards in the document is near the right edge of the canvas and the new artboard is at coordinates that extend beyond the canvas.

    It is not possible to duplicate the artboard by wrapping it in the Y direction. Therefore, when such artboards are in the document, it will never succeed.

    The expected behavior is that Duplicate Artboards will also do so, since you can copy and paste artboards and New Artboard will generate them with a wrap around.

    Environment

    • macOS 12.7.5
    • Illustrator 2025 (29.6.1)

    Steps to reproduce

    1. Open the attached file "duplicate_artboards.pdf(ai)"
    2. Select Artboard 1 and execute "Duplicate Artboard"

    Actual result

    The error message "Cannot create Artboard outside the canvas. Please rearrange and try again." appears and stops.

    

    Expected result

    The artboard is duplicated with the Y coordinate shifted down and the X coordinate aligned with the left edge of the previous artboard row.

    Workaround

    Select the artboard with the Artboard tool, then copy and paste.

    Attachments

    • duplicate_artboards.pdf
    • duplicate_artboards.png

    ---

    ja

    「アートボードを複製」は、アートボードがカンバスの右端近くに1つでも存在すると必ず失敗します

    アートボードパネルにある「アートボードを複製」コマンドを使ってアートボードを複製する際、書類内に1つでもアートボードがカンバスの右端近くにあり、新しいアートボードがカンバスからはみ出す座標になると失敗します。

    Y方向に折り返して複製することができません。そのため、そういったアートボードが書類内にあるときは永遠に複製が成功することはありません。

    アートボードのコピー＆ペーストや、「新規アートボード」では折り返して生成することができるので、「アートボードを複製」もそうなるのが、予期する結果です。

    環境

    • macOS 12.7.5
    • Illustrator 2025(29.6.1)

    再現手順

    1. 添付したduplicate_artboards.pdf(ai)を開く
    2. Artboard 1を選択し「アートボードを複製」を実行する

    実際の結果

    「カンバスの外側にアートボードを作成できません。再配置を行って、もう一度実行してください。」とエラーが出て止まります。

    

    予期する結果

    Y座標を下にずらし、X座標は前のアートボード行の左端に合わせてアートボードが複製されます。

    回避策

    アートボードツールでアートボードを選択した後コピーし、ペーストします。

    添付ファイル

    • duplicate_artboards.pdf
    • duplicate_artboards.png

    en

    Duplicating an artboard using the Duplicate Artboards command in the Artboards panel will fail if one of the artboards in the document is near the right edge of the canvas and the new artboard is at coordinates that extend beyond the canvas.

    It is not possible to duplicate the artboard by wrapping it in the Y direction. Therefore, when such artboards are in the document, it will never succeed.

    The expected behavior is that Duplicate Artboards will also do so, since you can copy and paste artboards and New Artboard will generate them with a wrap around.

    Environment

    • macOS… more

    • 

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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16. Crash when minimised on file open

    When AI is minimised in Dock (latest MacOS), using right-click File, Open with in Finder causes AI to crash with no dialog. The AI window briefly opens before crash. AI v. 29.6.1

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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17. Document’s dimensions are 10 times larger when printing

    Illustrator calculates dimensions incorrectly.
    The problem is when printing from Illustrator.

    There is no problem saving the file and placing it in ONYX.

    Incorrect settings for mm and cm units

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    Need More Info  ·  1 comment  ·  Print  ·  Delete…  ·  Admin →
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18. Illustrator "froze" when adjust object in transform panel

    1. Mac Mini 2024 (Sequoia 15.5)
    2. Adobe Illustrator 2025 (29.6.1)
    3. Tried moving the selected object using "Transform" panel - X,Y value
    4. Adjusted the "Y value" by 1mm - the app dialog "Progress - Transforming Objects..." pop up and nothing happen, app just froze.

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    Need More Info  ·  5 comments  ·  Performance  ·  Delete…  ·  Admin →
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19. Generative AI patterns not lining up

    When generating a pattern, the edges do not line up. It does not actually generate a usable seamless pattern.

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20. Live Paint settings reset on restart

    Whenever I open Illustrator the settings for Live Paint reset themselves.
    I.E. I double-click on the tool, set the swatch preview to off and highlight on, but next time I open Illustrator swatch preview is back on and highlight is off.

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