Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8313 results found
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I can't export personalized keyboard shortcuts for use them on others computers
Mac OS Ventura 13.7.8
Illustrator 30.6.0
I can't export personalized keyboard shortcuts for use them on others computers1 vote -
Illustrator 30.5.1 started freezing
Since most recent update, Illustrator keeps freezing for no explainable reason. There is no pattern to the freeze, but need to force quit to move forward. Auto save is not saving to the same point. Very frustrating.
OS Sequoia Illustrator version 30.5.11 vote -
Change to Global Rulers grayed out.
For some reason 'Change to Global Rulers' is grayed out. Using that for years, for preparing art for Cinema4d, but in this version, suddenly I am not able to switch.
1 vote -
Naming a layer "Unnamed" bug
To duplicate, simply create a layer and call it "Unnamed" (case-sensitive). On my PC, whenever I do this, the Measure tool breaks and the app starts throwing UIDu and NOKY errors. Unless the devs can patch this, remember to add "Unnamed" to your "never use this keyword" list.
2 votes -
Illustrator 30.6 repeatedly requests macOS "Access data from other apps" permission on every launch
Every time Illustrator is launched, it triggers a dialog asking for "permission to access data from other apps" that requires a click to continue working. Every time! This is nuts. Granting this permission once should be enough.
Illustrator (30.5.1, MacOS Sequoia 15.7.7)
4 votes -
Maximized Window doesnt cover the whole Screen
Is there a Setting to fix this or is this a bug?
PC info:
Intel(R) Core(TM) i9-14900HX (2.20 GHz)
RAM 32,0 GB
NVIDIA GeForce RTX 4060 Laptop GPU (8 GB)
Intel(R) UHD Graphics (128 MB)
64-bit operating system, x64-based processorWindows 11 Pro
25H2
26200.8655Illustrator v 29.8.7
2 votes -
Editable Type isn't scaling correctly, even at 10% scale
I am creating a sign in 1-1 scale. When scaling down to fit on a proof page. the Type isn't scaling down correctly.
The image shows an outline text overlayed on top of the editable text, then selecting all and scaling down to 10%.
You can see how the live text is not the same as the outline text.
Never had this issue until the recent update (30.6)2 votes -
Can't click on generate vectors, overlay ui get's on the way and it's unclosable.
I was trying to generate vectors on illustrator, but a UI element with a suggestion appear, and looks like it's unclosable. And get's on the way to interact with the control to generate vectors.
1 vote -
Hidden Characters remain visible when exporting in PNG
Windows 11 Pro Version 25H2
I work with Hidden Characters on, and when I export a PNG (export for Screens), they remain visible. Hidden Characters aren't supposed to remain visible after a PNG export. The only way that I could resolve the issue is to turn them off. But when I try to disable hidden characters, it looks like they are already off (even though I can still see them), and I have to turn them on, then off again, to make sure they are completely disabled.
2 votes -
Turntable access bug
Turntable previously worked for me, and has now stopped allowing me access with an upgrade message.
I have confirmed with support my subscription level should include turntable and I have full generative credits left for this month (although they did try to blame that and I had to wait for credits to renew before proving it wasn't the issue).
Yet clicking turntable from illustrator results in the error message:
"Upgrade to generate
You don't have enough standard feature credits or need premium feature access for this generative action.
Upgrade your Firefly plan now to continue after in-app payment
Cancel
*…1 vote -
Freeform Gradient stops vanish, can’t be placed or edited
When trying to "edit gradient" in the Freeform Gradient tool I found that the handles disappear/glitch and don't allow me to place or change any of the values. I have tried in both positions (the top toolbar and right-side menus) but both times, even upon a restart and reset of performance, that the handles are not responding at all. I also cannot add stops in the tool window, I can only change the (new) "Method" dropdown box, which, in either setting, does not fix anything.
I am on the latest version of illustrator (30.5.1) on Desktop Mac.
3 votes -
Blend easing not working properly on overlapping shapes
Whenever I create a blend with overlapping shapes, the easing does not work. The slider is active, but moving it does nothing. Easing does work when I create a blend without overlapping. And while I can start the blend without overlap and then move the smaller shape over the larger shape, the easing warps the lines instead of adjusting spacing.
Windows 11, Illustrator Beta 30.7 40
2 votes -
Dragging and rearranging several objects at once in Layers is broken when a filter is applied
As documented in other reports, this remains broken. It may work ONCE, based on no discernible pattern, but never again in dozens of tries.
This afflicts both platforms.
2 votes -
Export plans de travail impossible
Bonjour,
Je n'arrive pas a exporter mes plans de travail sans que adobe freeze et que je doive quitter le fichier
que faire2 votes -
COMMAND F (PASTE IN PLACE) NOT WORKING!!!
paste in place is not working all of a sudden. Command F acts like command V. It just pastes randomly. Even selecting paste in place from the menu doesn't work. This is incredibly annoying and the enemy of precision. PLEASE RESTORE!!!!
3 votes -
Phantom window when trying to place assets
Can't place assets from cloud, happens too frequently.
1 vote -
Place cloud assets and opening cloud documents
Can't place cloud images, literally NOTHING happens. I have to restart computer to be able to place images. Sometimes not even restarting. I thought it was better to keep assets on adobe cloud, I think is better to have them stored somewhere else and used them as files. :/ Cloud is giving WAAAY too much sync problems.
At least twice a week I'm not able to open documents because it says I'm not the user linked to that file, and I have to REINSTALL all apps! I'm getting tired.
1 vote -
Drop shadows in .ai files hide original object
When drop shadows are applied to placed images and the file is saved, only the drop shadow shows up both in the preview on MacOS, as well as when importing to InDesign or Photoshop. RGB or CMYK (in Illustrator) doesn't matter, the placed object is always missing.
2 votes -
Color management keeps getting activated when opening files with placed images
When opening Illustrator file with placed file containing color profile Illustrator automatically actives custom color management profiles even if previously color management was deactivated.
OS version: macOS 15.7.4, Illustrator version: 30.5.1
Steps to reproduce:
With no document open, set color management settings to "Emulate Illustrator 6.0" to deactivate color management.
Create new document, add an image with an embedded color profile, save the file and close it.
Expected behaviour:
On reopening the document the existing color management setting is honored (stays set to "Emulate Illustrator 6.0"), and no query is made to provide color profile settings for the opened file.
…
1 vote -
100% size is shown too big when a document is opened the first time, in 30.5.1
New version – new bugs.
Open Ai 30.5.1.First opening of a document: 100% view (command-1) is displayed too big (like 150%).
Closing the document.
Opening documents now: 100% view is displayed correctly.
2 votes
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