8174 results found

1. Variable Google Fonts reset to minimum weight on file open in Illustrator

   Issue Description:

   When opening files in Adobe Illustrator, the program incorrectly handles Google Fonts variable families that use floating weight values (variable wght axis). All text elements that were assigned specific weight values (e.g., 400, 500, 600) are automatically reset to the minimum weight value after reopening the file. As a result, all text switches to the thinnest available style in the variable font.

   Expected Behavior:

   Illustrator should correctly save and restore the numeric values of variable font axes (in this case, the wght axis) and display text exactly with the weight settings assigned before saving.

   Actual Behavior:

   After reopening the document, all text objects using Google variable fonts lose their assigned weight values and revert to the lowest/minimal value of the wght axis. Visually this appears as if all text changes to the “thin” style of the family.
   This breaks the typographic hierarchy and causes layout shifts, making the file unusable without manual correction.

   Steps to Reproduce:

   • Latest Illustrator release (Windows).
   • Use any Google Fonts variable family (e.g., with a wght axis).
   • Assign different weight values within the same variable family to text objects.
   • Save the file, close it, then reopen it.
   • All weights revert to the minimum value.

   Impact:

   The design opens with damaged typography. All weight settings must be restored manually, which is time-consuming and may cause inconsistencies or visual artifacts.

   Issue Description:

   When opening files in Adobe Illustrator, the program incorrectly handles Google Fonts variable families that use floating weight values (variable wght axis). All text elements that were assigned specific weight values (e.g., 400, 500, 600) are automatically reset to the minimum weight value after reopening the file. As a result, all text switches to the thinnest available style in the variable font.

   Expected Behavior:

   Illustrator should correctly save and restore the numeric values of variable font axes (in this case, the wght axis) and display text exactly with the weight settings assigned before saving.

   Actual Behavior:

   After reopening… more

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. I can't save anything in Illustrator in SVG format

   I tested save any object in Illustrator in format SVG, but after many minutes Illustrator shows a window saying it can't save because of the mistake problem. I tested in the last version and the previous version, I cant save in SVG, I need this...

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   Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. Illustrator Flickering/Losing Focus when Clicking Quickly (Both CPU/GPU Modes)

   Illustrator flickers when clicking quickly (or just in general) both when using GPU rendering and CPU only rendering (see attached files). It seems to lose focus on Illustrator and I can see whatever background applications I am using (e.g. Google Chrome). The problem happens in both fullscreen and windowed mode.

   It seems like they have the same problem in this post and standard fixes by disabling GPU Performance doesn't work: https://www.reddit.com/r/AdobeIllustrator/comments/1muf4mt/adobe_illustrator_problem/

   Illustrator 30.0
   Windows 11
   ASUS ROG Zephyrus G14 (2025) Laptop
   CPU: AMD Ryzen AI 9 HX 370
   iGPU: AMD Radeon 890M
   dGPU: NVIDIA GeForce RTX 5070 Ti

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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4. Illustrator takes years to save normal sized files without any super expensive graphical elements

   Illustrator takes years to save normal sized files without any super expensive graphical elements

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   Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Collapsing layers with Opt/Alt won’t collapse sublayers

   When Opt/Alt + click on layer, only the TOPMOST sublayer is collapsed. The rest of the sublayers remain expanded.

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   0 comments  ·  Layers  ·  Edit…  ·  Delete…  ·  Admin →
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6. The HEX color codes in the color panel may not be fully displayed.

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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7. Dotted Guides are not precise in GPU preview

   Guides should allow us to be sure about alignment.
   And while in CPU it’s mostly true, in GPU preview dotted guides get drawn 1 pixel off.
   These should perfectly overlap the edges of the object aligned!

   Look at the GIF attached

   If you notice a bug with the bounding bounding box not getting displayed when I select the rectangle in the CPU Preview mode — it’s a separate Beta-only bug, reported here: http://illustrator.uservoice.com/forums/939477/suggestions/50759876

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is investigating this problem.

8. Arrow keys, Home & End keys don’t work when renaming Artboard names on canvas

   We now can rename artboards directly on canvas, by double-clicking a name, if 'Artboard names on canvas' is enabled in Preferences > Selection & Anchor Display.
   However, navigating this input with arrows, Home, End, etc., is not possible. Please make it work.

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   2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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9. "Open" window loads blank and duplicates

   Operating System:
   macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

   Illustrator Version:
   Adobe Illustrator 30.0 (desktop)

   ⸻

   Issue Description

   When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

   Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
   They also become unresponsive for a while.

   Screenshot attached below (multiple “open” dialog windows stacked and blank)

   Steps to Reproduce
   1. Open Adobe Illustrator 30.0.
   2. Go to File > Open…, or press Cmd + O.
   3. Wait for the dialog to appear (it delays significantly).
   4. Press Cmd + O again thinking it didn’t register.
   5. Illustrator eventually opens several overlapping empty windows.

   ⸻

   Expected Result

   The Open… dialog should appear instantly, in the usual macOS native window, showing recent files, local files, and cloud documents.

   ⸻

   Actual Result
   • The Open window takes several seconds or minutes to appear.
   • Multiple windows appear if the command was pressed more than once.
   • Windows open blank with no content loaded.
   • The app becomes unresponsive during this delay.

   Operating System:
   macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

   Illustrator Version:
   Adobe Illustrator 30.0 (desktop)

   ⸻

   Issue Description

   When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

   Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
   They also… more

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   8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team has identified an issue for a small subset of users who are on the Windows operating system and also have their network traffic routed through a proxy.

   A temporary solution to this issue is the following:

   1. Open up PowerShell
   2. Copy and paste the following commands:

   cd "C:\Program Files\Adobe\Adobe Illustrator 2026"$env:WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS = "--use-system-proxy-resolver"& '.\Illustrator.exe'

10. Picking Eyedropper temporarily disables Smart Guides

    As reported here: https://www.reddit.com/r/AdobeIllustrator/comments/1p6ecuj/behavior_of_eyedropper_tool_changed_recently/

    In previous versions (can’t say for sure now when it stopped) we were able to aim with the Eyedropper better, when Smart Guides were enabled. In CC 2017 it works. Was quite helpful to pick color from a stroke, highlighting the object that is going to be sampled. Cool, right?

    But now, I suppose with the Photoshop-style sampling rings glued on, Illustrator forgot it’s a vector program. The sampling ring should not disable Smart guides!

    I somewhat get why pressing Shift might disable it, because Shift enables the 'sample by pixel' mode, and picking a color from a smart guide is not something we would need (actually, jus ignore the color of these, don’t hide)... but why disable Smart Guides for the normal mode? Please review and fix! The tool doesn’t hint what exactly it would pick, a stroke, a fill, a raster color... Sampling ring is not a solution, especially if you work in CMYK.

    As reported here: https://www.reddit.com/r/AdobeIllustrator/comments/1p6ecuj/behavior_of_eyedropper_tool_changed_recently/

    In previous versions (can’t say for sure now when it stopped) we were able to aim with the Eyedropper better, when Smart Guides were enabled. In CC 2017 it works. Was quite helpful to pick color from a stroke, highlighting the object that is going to be sampled. Cool, right?

    But now, I suppose with the Photoshop-style sampling rings glued on, Illustrator forgot it’s a vector program. The sampling ring should not disable Smart guides!

    I somewhat get why pressing Shift might disable it, because Shift enables the 'sample by pixel' mode, and picking a color… more

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11. Smart Objects not updating correctly due to Optimized Save Illustrator 30

    I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".

    Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on Mac OS). Elements within the smart object itself will appear out of layer order (or simply disappear), or transparency masks will disappear. I noticed when I was making minor edits, the "save" would take much less time than usual. That is how I discovered the existence of this new File Save performance enhancement that I believe is the root cause of this.

    When I "force" Illustrator to save the entire smart object file (rather than just the changes I've made) by hitting "Select All" and nudging up one tick and back down one tick, then hitting save — the smart object takes notably longer to save, then updates correctly in Photoshop. I have repeated this over and over again, so it feels relatively isolated to these criteria, best I can tell!

    Thank you in advance for your attention on this! Thank you so much for your hard work on the software updates.

    *Update: another possible work-around is to turn off "Save in Background". Obviously only a workaround, not a fix.

    • Russ

    I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".

    Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on… more

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue is reportedly fixed in the latest Beta 30.3.126 build.

    Kindly update (or install) to verify the fix making it behave as expected, to allow the team to safely push it into the next general build.

    If it still works wrongly — please comment back.

12. Ray tracing cuts off ends of 3D strokes with round caps

    When using the 3D effect on an object with strokes, and choosing to render using ray tracing, it abruptly cuts off the end of many strokes (with round end cap already applied).

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    Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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13. Centre Points of all objects are visible when I reopen files

    Illustrator 30.0 on Mac Ventura 13.7.8

    Each time I reopen a file in which I had a mix of objects with either visible or hidden centre points, most of these are visible (at least, those of paths, guides…) and they can get in the way.

    I think this started happening with the new version 30.0 (or maybe just the one before).

    Here are examples of 2 similar files, one with and one without all Centre Points showing.

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    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team tried to fix this in Beta 30.1.0.109. The latest one is 30.2.0.12.

    If you can — please try to use Beta and see if no centers will be enabled or disabled when reopening a file. The fix won’t remove those that are already in a document, so we need to to toggle them manually in the Attributes panel.

14. v30.0 (Mac) 保存時に文字の入力ソースを切り替えられない

    Mac OS Tahoe (26.1)／Illustrator v30.0

    ドキュメント保存時に文字の入力ソース（日本語↔ENなど）を切り替えられない。
    一瞬切り替わるが戻ってしまう。

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    2 votes

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    Resolved (Comments Open)  ·  4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. Spot swatch color is not saved correctly when changing the color of an existing swatch

    1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

    2. The version of Adobe Illustrator (desktop): 30.0

    3. The steps you were taking when you experienced the issues:
       Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

    4. Your expected result and the actual result:
       Expected result is that the rectangle in the file when opened in Acrobat should be 100% yellow, following the example above, or whatever the spot swatch color was changed to. Actual result is that the rectangle remains the original color when the document was first saved. If the spot swatch is changed, then copied into a new document then it displays correctly when saved.

    5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
       Open the file in Illustrator and the rectangle is yellow. Open the file in Acrobat and the rectangle is cyan.

    Why does this matter? Many production printing RIPs use the embedded PDF data in the .ai file. If the spot swatch color data is not being updated correctly on a subsequent file save this causes issues in production workflows.

    1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

    2. The version of Adobe Illustrator (desktop): 30.0

    3. The steps you were taking when you experienced the issues:
       Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

    4. Your expected… more

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Reproducible at the team’s side, will be fixed

16. Pencil Tool Fidelity setting is either buggy, or something weird is going on.

    With Pencil Tool

    The most accurate setting (1) produces 44 points in my example.
    The next setting (2) produces 10 points.
    The following setting (3) produces 17 points.

    Settings 2 and 3 are in the wrong order.
    I wondered why there was such a huge accuracy gap between settings 1 and 2, and then I noticed this.
    I’ve attached a sample .ai file.

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    2 votes

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    4 comments  ·  Tools  ·  Delete…  ·  Admin →
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17. Changes made by plugin tools are not rendered instantly in CPU Outline and Pixel Preview modes

    Just recently something changed for plugins, and changes these make don’t get updated in modes until you force the canvas to redraw (zoom, move, draw in the region... not pan though).
    Here, I try to use one of Astute Graphics’ plugins (it affects many) — I shorten the path, but Ai doesn’t re-render it!

    I bet it’s about performance, but come on! These tools is what keeps Ai afloat for many. Please don’t drop the support.

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    4 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,

    
    

    Thanks for reporting this. At the moment, we’re unable to reproduce the issue on our end.

    To help us investigate further, could you please share:

    • The exact Astute Graphics plugin(s) installed (including version numbers)
    • The Illustrator version/build where you’re seeing the issue
    • Whether the issue is still reproducible in the latest CCD release build or the current beta build

    
    

    If possible, any additional details such as a short screen recording or .ai file where the issue consistently reproduces would be extremely helpful.

    
    

    Thanks for your help and patience—we appreciate you taking the time to report this.

    
    

    Best regards,

    Aishwarya

    Illustrator Team

18. Square shape not showing

    On mine the square shape not showing, why?

    2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Delete…  ·  Admin →
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19. Every in-app window is crashing

    All in-app windows are crashing. Panels are fine, but windows will crash. This includes even the basic of the basic: new document, set color, saving settings, preferences and settings, etc.

    2 votes

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    Need More Info  ·  3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. When using a Stylus, half the time lines don't draw and the eraser doesn't work.

    As seen in the attached video, when I use my HP stylus on Adobe Illustrator my stylus is frequently not registered and nothing is drawn. You can see in the video that the lines stop appearing even when I am tracing my stylus across the page and the cursor from the stlyus does not follow, but sometimes it does and still there is no output. Also at the end when drawing the alphabet less than half the letters come out. This issue has made it essentially impossible to draw things as I need to redo/trace lines about 3-5 times before they come out clearly.

    This issue only occurs on Adobe Illustrator and even happens on the select tool, eraser, etc.

    I am currently on Illustrator 30.0, but the issue is there on all versions. I have done all updates. I am currently on Windows Version 10.0.22631. The stylus I am using is the HP Slim Rechargable Pen (HP Slim Rechargeable Pen).

    the issue happens just when doing anything, and the expected result is that the tools are used without fail and come out cleanly (as they do on other apps).

    As seen in the attached video, when I use my HP stylus on Adobe Illustrator my stylus is frequently not registered and nothing is drawn. You can see in the video that the lines stop appearing even when I am tracing my stylus across the page and the cursor from the stlyus does not follow, but sometimes it does and still there is no output. Also at the end when drawing the alphabet less than half the letters come out. This issue has made it essentially impossible to draw things as I need to redo/trace lines about 3-5 times before… more

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