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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7471 results found

  1. バウンディングボックスでのオブジェクト調整時にプレビュー境界が利用されない。

    macOS 13.6.3 iMac27inch(Intel/32GB mem/1TB Storage)/MacMini(M1/16GB mem/512GB Storage)
    Illustrator ver.28.3

    問題が発生したときに実行していた手順
    1.環境設定で「プレビュー境界」のチェックボックスをオンにする。
    2.「表示→バウンディングボックを表示」でバウンディングボックスの表示を有効にする。
    3.100pt×100ptの矩形を描画し10ptの線幅を付ける。この状態では変形パネルのwとhはそれぞれ110ptと表示されている。
    4.3の矩形の任意のコーナーをドラッグするためにマウスポインタを近づけプレスした瞬間にバウンディングボックスがプレビュー境界基準から線幅を参照しない状態となり線幅の分拡大された状態からの調整となる。

    想定していた結果
    プレビュー境界が有効な状態でバウンディングボックスを操作できる。

    実際の結果
    バウンディングボックスでの調整を行おうとしている間はプレビュー境界が無効になった状態での操作になる。

    2020(ver24)以降「プレビュー境界を使用」をチェックしている場合バウンディングボックスは線幅を含めた状態で表示されますが、そのバウンディングボックスを利用して拡大・縮小を行おうとした場合、ver23までのバージョンと同様にプレビュー境界を使わない状態での調整となります。そのため、バウンディングボックスの任意のコーナーをプレスした瞬間にオブジェクトが自動的に拡大された状態からのスタートとなります。この状態では微調整は難しく、運用上はプレビュー境界をオフにしないとバウンディングボックスによる調整はできないと考えます。

    5 votes

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    0 comments  ·  Other...  ·  Admin →
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  2. "Scale Strokes and Effects" in Windows works contrary

    Hi, after the last update I found that "Scale Strokes and Effects" works contrary to what I knew. When the "Scale Strokes and Effects" is "on" does not scale and when I turn it off it scales the stroke..

    0 votes

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    1 comment  ·  Strokes  ·  Admin →
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  3. 1 vote

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  4. 对齐字形边界对编组的文字不起作用

    建议对齐字形边界--->点文本(区域文本)对编组的文字起作用。
    如视频:

    2 votes

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  5. 字号调大后,移动字符框(区域文字)还保持最初的大小

    新建区域文字,调大字号,移动区域文字的字符框,AI没有识别出调大字号后的文字框大小,而是保持新建时的大小,如视频:

    2 votes

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  6. Column graph rounding issue

    When using %00 template in graph design decimal figures are not rounded up/down correctly. Eg. Figure 4.9 should display as 5 but actually displays as 4
    See attached illustrator file.

    3 votes

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    0 comments  ·  Tools  ·  Admin →
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  7. Artboard Borders / Guides / Grid Disappear when Scrolling/Panning

    When I scroll or pan with the scrollbars or the hand tool the black border of the artboards disappear. This is super annoying as I keep my canvas white, so when I'm moving around the canvas, I can't see where the artboards are until I release the hand tool.

    56 votes

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  8. Artboard orientation changes from vertical to horizontal by itself

    After update to 28.3, some artboards are switching orientation by themselves. It's not specific to content or number of artboards, apparently. Sometimes I just open a document with some artboards and hover my cursor over them (not even clicking anything) and the artboard just flips orientation from vertical to horizontal. Most of my work consists on social media posts (1080x1920px or 1080x1350px) witch now Illustrator insists in automatically switching to Landscape for no apparent reason.
    By the way, the content is not flipped, just the artboard. And not all of them, usually just one out of the 10 or 20…

    15 votes

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    The team has been investigating this problem in-house, and so far fails to find the exact steps required to make this happen. Seems to be either file- or machine-specific.

    Please provide your full specs and try to come up with exact steps that lead to this.

    A test file and a test video will surely help!

  9. Drag and Drop from Photoshop Not Working

    Illustrator Version 28.3, Photoshop Version 25.5.1

    Attempting to drag and drop a layer from photoshop into illustrator and the object is not appearing in illustrator. I can usually do this with no issues. I've tried rasterizing and making the image a smart object but nothing seems to fix the bug. This has just been an issue within the past 2 days.

    2 votes

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    6 comments  ·  Actions  ·  Admin →
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  10. 4 votes

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  11. Preview in png export options panel doesn't work

    There is a bug in options panel for png files, the preview window only show white or transparent regarding the option selected.

    MacBook M1 Pro
    Ilustrator 28.3

    4 votes

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  12. Scrollbar breaks using stylus (windows/wacom)

    While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.

    1 vote

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  13. Colocar novamente as opções da janela de traçado

    Não é possível que uma versão nova tenha um retrocesso e fique limitada em algo tão básico como modificar os traçados, falei com o suporte e me confirmaram que realmente não tem mais, não posso modificar o traçado básico para ter pontas ou ser intermitente ou ficar interno, centrado ou externo à forma... que retrocesso é esse?

    1 vote

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    1 comment  ·  Strokes  ·  Admin →
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  14. Illustrator won't export the correct artboards

    Everytime i try to export a document, either as a PDF, JPEG, PNG, it won't export the correct artboards; say I have a document with 10 artboards and I want to export only 1 to 5, it will export all the pages. If I'm trying to export just one artboard as a JPEG, sometimes it will export another one randomly. Yes I'm making sure the artboards are labeled correctly, yes I type the correct numbers when exporting, but nothing seems to help, illustrator just exports whatever, I have to save the document, close it and open it again and try…

    1 vote

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  15. Can't change size

    The cursor doesn't let me resize anything including text, images and figures.
    It only allows me to change places but doesn't let me change the size.

    1 vote

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    1 comment  ·  Actions  ·  Admin →
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  16. Cut and paste doesn't paste to the selected object any more

    Tricky to describe but if I want to quickly get an item to the back of my object stack within a layer, I would normally "cut" with Ctrl-X, selected the background object (say a big rectangle of colour you're using as the bg) then hit "paste" with Ctrl V. It would then paste this object on top of the selected object and behind everything else...

    Now it just pastes on top of everything regardless of which object you have highlighted. Strangely, "paste in place" with Ctrl-F will place the object on top of the highlighted background object as I want…

    0 votes

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    1 comment  ·  Layers  ·  Admin →
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  17. Preview of the 3D cube in the Effect 3D (classic) dialog is garbled or missing

    When opening effect the preview is garbled.
    Rotating 3D cube, it is flashing or disappearing.
    Changing angles via keyboard has same bug.
    AI beta 28.4.32

    1 vote

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  18. Ungrouping - Have to ungroup 5 times before it ungroups

    Ungrouping for the last few days has not been working properly. I group 2 objects together, and then when i try to ungroup them i have to tell it to ungroup 5 times before it actually does it.

    Illustrator 2024 28.2

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  19. Using reflect or object - repeat causes stroke-only layers to misalign

    When attempting to mirror / repeat a stroke-based object, it reflext along the extremity of the stroke, not the shape path itself. This is insanely annoying when trying to work with strokes.

    The path itself is the part that should be mirrored and the stroke applied afterwards.

    It wouldn't be so bad if we could use snapping on the object > repeat > mirror but even that doesn't work and you have to eye-ball it. This makes for poor precision.

    2 votes

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    1 comment  ·  Repeats  ·  Admin →
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  20. Libraries are responding super slowly

    Interacting with the libraries panel is SUPER slow.
    Right clicking on an item takes ~ 15 seconds for the menu to show up.
    Selecting something from the menu takes just as long to work.
    "adding to library" take 10-15 seconds.
    moving/organizing the items in the library takes 10-15 seconds

    While waiting, I can still use the drawing window/artboards no problem.
    This started happening last week. (approx feb 26 2024)

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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