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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7354 results found

  1. Bad rendering of glow effect

    OS: Microsoft Windows 10 Professional 10.0.19045 Build 19045
    Adobe Illustrator: 28.1 (64-bit)

    Steps to reproduce the bug:
    - Create a blank Illustrator document.
    - Create a new shape, such as a white circle with no stroke. The white circle on the white background is invisible.
    - Add an outer glow effect to the circle, e.g.: Color: black (#000000), Normal mode, 20% Opacity, 3px Blur.
    => The white circle on white background will be almost invisible, despite the black glow, which is very, very faint.

    • Export the artwork to PDF.
    • Open the PDF file in Acrobat : the white circle is…
    1 vote

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  2. 2 votes

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    1 comment  ·  Launch  ·  Admin →
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  3. 線ウインドウパネル上矢印選択のスクロールを操作するとフリーズ

    1. Intel Mac 2019 Adobe Illustrator28.1.0
    2. 線ツールを選択し描写、矢印にするためウインドパネルで選択、
    スクロールバーを動かすと、カラーカーソル出現しフリーズ。
    3. スクロールによる矢印選択ポップアップ内が移動することを想定

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  4. Bug with the ' touch on AZERTY keyboard on AI 2024

    Hi ! I recently came upon a but while typing text with a French AZERTY keyboard. Indeed touching the ' (apostrophe) symbol instead writes a < or > when entered. I thought at first it was a font problem, but after trying a few different ones wondered if if wasn't a keyboard language problem, but then i tried on AI 2023 and had no problem typing my text correctly.

    1 vote

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  5. Transform Pattern Tiles Checkbox in Settings resets after applying Transofm Effect in Appearance Panel

    Hi there!
    When you check "Transform Pattern Tiles" in Settings, and after that - edit or apply the Transform effect in the Appearance panel without checking "Transform Patterns" in the Transform Effect window (even if you are not editing a pattern fill), the "Transform Pattern Tiles" checkbox in Settings resets.

    You don't think about Patterns when you are editing not a pattern fill. So it's insanely inconvenient.

    5 votes

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  6. Top Bar Menu Items Stop Responding

    Platform: macOS Sonoma 14.2.1 Illustrator: 28.1
    While operating and working on a drawing portions of the Title Bar Menu no longer respond to clicks (File, Edit, Object, Type, Select, Effect, View Window) however the Illustrator and Help still respond.

    It was necessary to use keyboard shortcuts to save work and was necessary to quit and reload Illustrator and then load the file I was working on and the menu items now respond.

    Has happened numerous times while working on recent drawings.

    16 votes

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  7. プラグインの初期化中に応答しなくなります

    環境はWindows10。Illustrator (28.1)にアップデートしてから起動できないことが多くなりました。プラグインの初期化中に応答しなくなります。どのプラグインが影響を及ぼしているかは不明。初期状態から追加はしていません。またIllustratorの環境の変更もしていません。管理者として実行してもうまくいかないことが多いです。画像の画面で応答しなくなります。

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  8. App freezes when battery is low

    The app freezes when the battery on my MacOS laptop gets low. However, it freezes in such a way that MacOS doesn't realize that the app is frozen.

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  9. [ExtendScript] Document.artboards wrongly returns artboards of active document

    1. MacOS 14.2.1
    2. Adobe Illustrator 28.0
    3. To reproduce:

    (a) open two documents with differently named artboards

    (b) run this script

    for (var i = 0; i < app.documents.length; i++) {
        for (var j = 0; j < app.documents[i].artboards.length; j++) {
            $.write(app.documents[i].name + ' artboard ' + j + ': ');
            $.writeln(app.documents[i].artboards[j].name);
        }
    }
    

    Expected result:

    demo1.ai artboard 0: ALPHA
    demo1.ai artboard 1: BRAVO
    demo2.ai artboard 0: CHARLIE
    demo2.ai artboard 1: DELTA

    Actual result:

    demo1.ai artboard 0: ALPHA
    demo1.ai artboard 1: BRAVO
    demo2.ai artboard 0: ALPHA
    demo2.ai artboard 1: BRAVO

    Note that Document "demo1.ai" is active. If I make demo2.ai active, I…

    10 votes

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  10. Illustrator getting stuck while opening

    While opening the app, it gets frozen, and takes about 10-15 mins to open up.

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  11. Text to vector unable to generate text graphics

    Tried generating a graphic that included text with the new beta "text to vector" feature, however, it is unable to correctly spell the words.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  12. Toolbar menus display only two rows at a time

    I'm using Illustrator 28.0 on Windows 11 Professional, Lenovo ThinkPad laptop. Since the latest update, the toolbar menus show only two rows with the option to scroll up/down to see the other items (two at a time), which is very inconvenient. I've closed and restarted Illustrator, but no change to the interface.

    1 vote

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  13. Embedding linked EPS files in an over-sized artboard cause them to shrink to 10% and moves

    When using an over-sized artboard, when I embed a linked .EPS - the .eps is scaled down to 10% of the original size AND it is moved to a seemingly random location on the artboard. This only happens with .EPS files. .AI and bitmap files are fine - they stay in the correct location and correct size.

    2 votes

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  14. Mixed stroke colors become white when changing fills using CMYK spectrum in an RGB document

    There is a way to make objects loose their stroke colors in specific conditions.
    1. Create an RGB document
    2. Create two shapes
    3. Make them have same fill color, but different stroke colors
    4. Select both
    5. In Control panel Shift+click the arrow button next to the fill chip, to call the alternate UI with sliders and spectrum instead of Swatches view
    6. In this dropdown panel’s menu pick CMYK

    Strokes become white.

    This does not happen if the color mode in this panel is left RGB or HSB.
    Also, strokes become white if you pick a color in…

    11 votes

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  15. Leading (line spacing) not shown, blank, in Character panel

    OS:
    Various Mac OS versions and hardware, including M2 Mac Studio and M3 MacBook Pro. Confirmed in screenshots on:
    Mac Sonoma 14.1
    Apple M3 Pro
    36GB of RAM

    ILLUSTRATOR VERSION:
    Various versions. Confirmed on Adobe Illustrator 2024 v28.0 (used for screenshots). This happens across computers and OS and Illustrator versions.

    STEPS TAKEN:
    Opened file and clicked on text.

    EXPECTED RESULTS:
    Selecting text should show leading in Character Panel.

    ACTUAL RESULTS:
    Leading field is blank in Character Panel.

    Leading (line spacing) is sometimes not shown in the Character Panel. The field is blank. This can occur when selecting many characters, which…

    3 votes

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  16. Text is uneditable.

    I have large text files in my illustrator artboards and when I try to edit the copy, it only allows me to select a singular letter rather than being able to simply click the text and edit it.

    1 vote

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  17. Single line text temporarily breaks to two lines when being moved or adjusted

    This issue has been discussed in the Adobe Community forums, and other people have been able to replicate it.

    This is the current 28.1 version of Illustrator as of Dec. 21st 2023.

    If I have text that is close to the edge of the text box, and I try to make kerning between two characters tighter/smaller, Illustrator temporarily shows the text breaking into two lines, as if it won't fit on one, before readjusting to one line again. It's making it very difficult to fine-tune kerning, as I can't see the progress I'm making. The kerning information in the Character…

    2 votes

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  18. 1 vote

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  19. Dimension tool scale picker

    Dimension tool not accepting change of scale, for instance 20:1 chosen, when wanting to alter to 10:1 having to close and reboot illustrator

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  20. Can't go full screen on Mac

    The latest version of Illustrator (28.1) will not go full screen. When I click the maximize (green plus) button in the top left of the window it does nothing. I'm running Ventura 13.4.1

    1 vote

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