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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7839 results found

  1. Bug: duplicate color names

    MacOS 12.6.2
    Illustrator 27.1.1
    The issue: one can create multiple swatches with the same name.
    Create a few non-global swatches or use existing ones. Go inside the swatches and edit the names to the same value for all swatches — no error is triggered.

    1 vote
    2 comments  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  2. Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023

    Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023

    Also, dot grids are displayed a little bit shifted towards objects that are snapped and aligned to this grid

    1 vote
    1 comment  ·  Snapping  ·  Admin →
    How important is this to you?

  3. Keyboard shortcuts not working with KLIM keyboard on ASUS laptop

    I have just installed a new (external) on my ASUS laptop and now all of the keyboard shortcuts that require three keys to be held, such as send to back, are not working. They work on the laptop keyboard.

    Shortcuts work in all other programs (such as word and online)

    I have updated all drivers, updated CC and also reinstalled the program. I have checked sticky keys are on and filter keys off. I don't know what else to do - it is severely impacting workflow.

    1 vote
    3 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  4. Clipping Mask Shows Some Bugs

    Hi
    I’m using Illustrator CC (27.1.1) and macOS Monterey 12.3
    When I use a clipping mask, sometimes Illustrator shows hidden parts of images that are inside the clipping mask (that should be hidden). When I scroll through the artboards, bugs change shape. (Generally, images inside the clipping mask are effected by the transparency tool, screen, multiply...)
    Looking at the attached files you can see a clipping mask with some shapes inside.

    2 votes
    1 comment  ·  Clipping, Intertwine  ·  Admin →
    How important is this to you?

  5. トラックパッドでの拡大縮小が出来ない

    トラックパッドの２本指でのピンチで拡大縮小が
    起動後、暫くすると出来なくなる。

    2 votes
    Need More Info  ·  1 comment  ·  Actions  ·  Admin →
    How important is this to you?

  6. Drop shadows rendering differently after updating from 25.0 to 25.4.4

    This is causing a lot of headaches in our department. The drop shadow appears to have gotten smaller after updating to 25.4.4, even though the values are the same. This edit is destructive and cannot be resolved by reverting to 25.0 and resaving. Attached is screenshot showing drop shadow changes. (AI file is larger than 50 MB.)

    2 votes
    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  7. Arrow keys cancel file saving

    Illustrator v. 26.3.1 on 16 inch, 2021 M1 MBP running MacOS Ventura(13.0.1).
    When I save a file, I typically arrow over to the end of the autofilled filename to remove the end of it and add what I want to add per my file naming system. However, when I press any arrow key on my keyboard, the "save file" dialogue box closes, and I have to initiate the process over again. No other keys cause this issue to occur, only the arrow keys. I do use an external keyboard, but in testing, the arrow keys on the built-in keyboard produce…

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  8. 3D revolve bug

    3D revolve not working correctly,
    feature produces a shrunken and repeated version of the sketch

    1 vote
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  9. Shape expanded automatically bug

    This is a bug I am experiencing. As soon as make a change on a shape it gets expanded automatically and this is not reversible if a pathfinder mode has been used (minus front for example). I am getting a small grey notification saying "shape expanded". I have not found a way to turn this off but it makes Illustrator un-usable for my purposes. I am attaching a screenshot of the notification that appeared as soon as moved one of the rectangle anchor points. Please help me as this is a business show-stopper for me. :(
    Also when using direct…

    1 vote
    1 comment  ·  Pathfinder and Compounds  ·  Admin →
    How important is this to you?

  10. A group with no appearance attributes is treated and marked like it has some

    1. Create two objects (e.g. rectangles)
    2. Group them
    3. Open Appearance panel
    4. Add a stroke to your group
    5. Remove the stroke (with the Delete Selected Item button)
    6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

    If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

    This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid…

    12 votes
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  11. Linked Files Crop changing when reopening a file

    I linked .ai files placed with a "bounding box" crop from the import options. When this file with the linked file is closed and reopened, the links already placed automatically switch to a "media" crop. This causes the linked file to appear much smaller.

    1 vote
    0 comments  ·  Images, Links  ·  Admin →
    How important is this to you?

  12. Certain colors generate #000000 HEX values in Color Picker dialog

    Bug in 2023 (v 27.1.1) Illustrator. Certain colors, when examined with the Color Picker, shows HSB rightness of 0, RGB all 0, and Hex code of #000000. See GIF.

    This is a pretty severe bug with other downstream consequence. Dragging these "broken" colors into swatches, for example, generates pattern swatches instead of process color swatches.

    1. MacOS Ventura 13.0.1 (M1 pro)
    2. 2023 (v 27.1.1)
    3. examining colors by double-clicking the Fill color square
    4. expected: always have valid HSB/RGB/hex returned. Bug: some colors give incorrect values.
    5. See screenshot & video at https://vimeo.com/786775139
    1 vote
    3 comments  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  13. Illustrator 2023 performance issues in Windows 11

    This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.

    I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.

    additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti,…

    5 votes
    1 comment  ·  Performance  ·  Admin →
    How important is this to you?

  14. Bug. Opening a file only opens the file window. Workspace missing (all other info windows)

    Double clicking on my file (when illustrator isn't loaded) opens just the file window. All tools and other windows don't open. I have to manually open a workspace or the individual windows I need. Does anyone else get this?

    2 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  15. Translation error (German) 2

    There is a translation error in the German version of Illustrator 27.1.1 on Mac OS 10.15.7. The English word "Level" was translated to "Tonwertkorrektur" instead of "Textebenen" in the dialogue for bullet points.

    2 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  16. 変形パネルが少し欠ける

    どれだけパネルを広げても角丸の下部分が少し欠けた状態で表示されます

    1 vote
    Need More Info  ·  5 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  17. Vertical Type Tool Not Working Properly

    (See Image for reference)
    When using the vertical type tool, it used to make a word have the letters stacked over each other. (like in column 'B) Now when you click with the Vertical Type Tool to type anything, it appears as image 'A'. I do not think its supposed to look like a word that has just been rotated 90 degrees? (like in column 'C')

    3 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  18. Illustrator not saving properly

    Saving our work is a MAJOR issue! Since updating, I'm having different ones. Sometimes when I command/save, then reopen that file, the last change I made is gone. Now, when I do a save as, Illustrator only saves part of the file name I typed in..

    Attached are screen shots showing the file name I try to save it as, and the incorrect file name it saves as.

    WTF is up with this stuff? I'm no programmer, but how is it that major bugs like this come up with every new version? I am spending more time working around Adobe…

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  19. Find/Replace Fonts hangs/spins/beach balls when try to replace with system font

    Find/Replace Fonts hangs/spins/beach balls when trying to replace missing font with system font. This also happens when trying to viewing any of the local system fonts. Can only force quit Illustrator and cannot replace the missing font. If you open the NHS Spring VG 2023 Quarter Page Ad.pdf file in Illustrator and try to substitute the font with the Adobe Font GarageGothic it is not possible. - macOS Monterey Version 12.5.1 Apple M1 chip with Adobe Illustrator 2023 version 27..1.1

    2 votes
    8 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  20. Arrow keys used in Color panel don’t force canvas to update in version 27.1.1 (2023)

    Whenever Arrows or Shift+Arrows key are used to quickly increment the value in a field in th Color panel, without GPU (or with Overprint Preview, which is done with CPU), — the color does not get updated on canvas, while in 26.x version it works just fine.
    The CPU canvas now gets updated only when Tab or Enter get pressed. Pressing an arrow key, with or without a modifier, is a finite operation, and should trigger the redraw event too!

    10 votes
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?
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