7721 results found

1. Some menus size is very tiny

   The menus show up so tiny they are difficult to read.
   Some seem normal.
   This occurs in both Illustrator and Photoshop.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Clipping compound shape doesn't have edges drawn

   When a compound shape (not a compound path, but a live result of any Pathfinder operation) is used as a clipping mask, Illustrator does not display edges for the resulting objects.

   1. View > Hide Bounding Box (for clarity, to see the issue better)
   2. Draw anything
   3. Create two intersecting rectangles
   4. Select these two rectangles, hold Alt and click Unite in Pathfinder panel to get a live compound shape
   5. Select both the compound shape and the art below
   6. Object > Clipping Mask > Make

   The resulting object has no edges drawn and can’t be seen as selected, until you enable the bounding box. There is no reason to not display the edges for it, except for the carelessness Adobe has about maintaining Illustrator a solid enough tool.

   When a compound shape (not a compound path, but a live result of any Pathfinder operation) is used as a clipping mask, Illustrator does not display edges for the resulting objects.

   1. View > Hide Bounding Box (for clarity, to see the issue better)
   2. Draw anything
   3. Create two intersecting rectangles
   4. Select these two rectangles, hold Alt and click Unite in Pathfinder panel to get a live compound shape
   5. Select both the compound shape and the art below
   6. Object > Clipping Mask > Make

   The resulting object has no edges drawn and can’t be seen as selected, until you enable the bounding… more

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   2 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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3. Show grid shortcut not working on macOS Monterey

   The show grid keyboard shortcut cmd + ' is not working on my illustrator. I have to go through the menu to toggle it on and off.
   It starts working when I restart my computer but then starts bugging out again.

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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4. When using gaussian blur or outer glow on top of a gradient object, the gradient underneath becomes transparent.

   The object in the pictures shown is applied the outer glow effect. When I place the object on top of the shape applied with gradient colors, the gradient becomes transparent as the glow appears to have disappeared.

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   1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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5. SVGs are missing elements when opening with Illustrator (and PhotoShop too)

   For the last several weeks I've discovered that opening SVGs with Illustrator (and PhotoShop in fact) results in a significant portion of the artwork being missing. I've opened over 100 SVGs from multiple sources and every single one is missing elements when opened in Illustrator. When opened in Inkscape or Google Chrome the SVGs are fine. See attachments for an example SVG file from the web.

   My work is almost solely in SVG for compatibility with other devices (laser cutter, etc), and not being able to successfully open ANY SVG is incredibly disruptive. I can export from Inkscape as EPS then it will open in Illustrator, but it's not the right file type for my needs. I also shouldn't have to use a free, inferior program to work around bugs in the very expensive software I pay for.

   I'm using the newest version of Illustrator (26.3.1)

   For the last several weeks I've discovered that opening SVGs with Illustrator (and PhotoShop in fact) results in a significant portion of the artwork being missing. I've opened over 100 SVGs from multiple sources and every single one is missing elements when opened in Illustrator. When opened in Inkscape or Google Chrome the SVGs are fine. See attachments for an example SVG file from the web.

   My work is almost solely in SVG for compatibility with other devices (laser cutter, etc), and not being able to successfully open ANY SVG is incredibly disruptive. I can export from Inkscape as EPS… more

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Navigation bar info in lower left gets displayed in wrong location

   I have 3 monitors.
   2 are 27" 4K resolution, and the third is a 24" XP-PEN Pen display (2560x1440), which is where Illustrator always starts and runs in full-screen.

   Illustrator apparently cannot always figure out how to calculate all its object locations, since the navigation info on the bottom bar on each file open lands UP the screen, when opening an Illustrator document and Illustrator is in Maximized mode.
   See first attached screenshot.

   If I then click the "Restore" button (upper right in any Windows app window), in effect forcing Illustrator to repaint its entire app area, then suddenly the information is placed correctly. See second screenshot.
   On a subsequent "Maximize" to get Illustrator back to occupying the entire Pen-display screen again, the info is suddenly placed correctly.

   This only seems to happen 95% of the time, when Illustrator is in Maximized mode when opening a document. If it is in "Restored" mode (as in app window smaller than the screen), then it seems to place it correctly on an open.

   Illustrator 26.3.1, Windows 10

   I have 3 monitors.
   2 are 27" 4K resolution, and the third is a 24" XP-PEN Pen display (2560x1440), which is where Illustrator always starts and runs in full-screen.

   Illustrator apparently cannot always figure out how to calculate all its object locations, since the navigation info on the bottom bar on each file open lands UP the screen, when opening an Illustrator document and Illustrator is in Maximized mode.
   See first attached screenshot.

   If I then click the "Restore" button (upper right in any Windows app window), in effect forcing Illustrator to repaint its entire app area, then suddenly the… more

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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7. Whole compound path gets affected when rounding a corner

   I have added a few shapes and then wanted to round only 2 anchor points, but as you can see here, other points are affected, even though they are NOT selected

   https://recordit.co/GwpPktMNNp

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   6 comments  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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8. Why i can't snap anything?

   For a few days now Im not longer able to snap anything (objects, texts, guides, grids or else), so I cannot be precise when it is necessary.

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   1 comment  ·  Snapping  ·  Delete…  ·  Admin →
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9. Bug: Export to SVG messing up illustration

   When i export an artboard or selection to svg it messes up the location of some parts of the illustration while exporting to other formats (png) works correct. I use illustrator version 26.3.1. I have like 20 other artboards with other illustrations, all messed up. Like a month ago it still worked.

   Attachment:
   header mobile@2x.png (export as png works correct)
   Screenshot of svg (Needed to make screenshot cause i cant upload an svg)

   Hopefully this will get fixed soon, or get a workaround, cause I cant deliver any products to my client now.

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Drawing shapes using any tool ignores colour and stroke settings

    Drawing a new shape either using the automated tools of square/ellipsis etc or when drawing when the pen tool, the stroke stays the setting of a previous setting, despite what is displaying. Likewise, the colour shows the 'correct' setting but retains the setting of a previous setting.
    I have closed Illustrator and restarted the application but it's still happening.
    Operating system: macOS Monterey version 12.4
    Adobe Illustrator version: 26.3.1

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    1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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11. Problem ingesting then reexporting SVG with transform attributes

    Take an SVG file with transform attribute which contains some translate(x,y) distance. Illustrator will open it fine, but if you re-export (save for screens), transforms are mangled and go outside the svg viewport.

    Please investigate, maybe it's worth to wipe the transform attributes completely when saving to a new SVG file?

    I attached the example SVG file. Disregard the fills, they were originally set to consume CSS-variables but Illustrator wiped them (which is another potential bug). For example, fill would be like: fill="var(--c-color-semantic-codsen-roundel-bg)".

    Thank you.

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. Illustrator turning all PNGs into negatives (with or without yellow background) after saving and reopening document

    I'm on Windows 10 pro, version 21H1. The version of illustrator I have is 26.3.1.
    When working on a document, CMYK or RGB, in illustrator with my Adobe color settings synced across all programs, all PNGs whether 16 bit or 8 bit turn negative. I've attached before and after screenshots.

    I've never had this happen before and I work with PNGs everyday, I spoke to and adobe support rep yesterday and gave them an AI filer where I tested PNGs vs JPEGs out. JPEGs are totally fine, only issue is with placing PNGs and I rather place a PNG than put in a huge transparent photoshop image.

    It happens to all PNGs, even the ones I've made via exporting a vector image as a PNG.

    I'm on Windows 10 pro, version 21H1. The version of illustrator I have is 26.3.1.
    When working on a document, CMYK or RGB, in illustrator with my Adobe color settings synced across all programs, all PNGs whether 16 bit or 8 bit turn negative. I've attached before and after screenshots.

    I've never had this happen before and I work with PNGs everyday, I spoke to and adobe support rep yesterday and gave them an AI filer where I tested PNGs vs JPEGs out. JPEGs are totally fine, only issue is with placing PNGs and I rather place a PNG than… more

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    23 votes

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    22 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

13. I cant open the documents that are saved in the cloud, so i have to saved them in my computer and i dont want to do that. Please help my
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    0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
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14. "on your computer" button does not work in the "save" dialog when "creative cloud" is selected as the default location to save files

    I just updated to 26.3.1. Made a new file, sketched in it, and hit 'save".

    I was presented with the Creative Cloud dialogue. I am not a fan of keeping stuff in the cloud so I hit the "on my computer" button; nothing happened. I swore, aborted the dialogue, and tried again to the same result.

    A little further experimentation suggests that it works sometimes if I click on the button again. Weird.

    OSX 11.6.4, Big Sur.

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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15. Illustrator 26.3.1 loses Libraries after computer wakes from sleep

    Using Illustrator 26.3.1 , if you have your illustrator open and set your computer to sleep, the next time you wake it up and try resuming your work, libraries will be blank and say "Install Creative Cloud Library". If you restart Illustrator, it works fine until the next time you sleep your computer. Version 26.2.1 does not have this problem.

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    3 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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16. Cursor selections made within ui panels parameter fields do not respect dark mode on macos

    macOS 10.15.7
    Illustrator 26.3.1

    Selecting text or number values within ui panels in either light or dark mode, let alone any mode, should not rely on the os or allow the os to dictate textfield colors while that textfield has focus (e.g., text selection highlight color, text color, textfield background color). Instead always use just one neutral color for each regardless of the os display mode state.

    Screenshots show the selected text value (1575 px) within the Transform Panel > TextField [X pos] rendering correctly in macOS light mode and INcorrectly in dark mode.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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17. Apparition de ligne blanche lors du déplacement

    Système exploitation windows 11
    Je déplace mes plans de travail ou j'en copie un avec la touche alt.
    Plusieurs plans de travail en même temps.
    Résultats attendu l'écran ne fait pas apparaitre des lignes blanches.

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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18. two points disappeared from all my files in Hebrew

    After Ai update two points= : disappeared from all my files in Hebrew and left a blank space, what to do?

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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19. textRange.words counts words wrong in a wrong way

    If you try to calculate a number of words and store them for later using textRange.words and a punctuation marks placed one space after the word, as demonstrated in the video, Ai cuts words in wrong places, resulting words being trimmed.

    This breaks all scripts that rely on this method.

    You have to rename 'words-bug.txt' into 'words-bug.js' and 'words-bug.pdf' to 'words-bug.ai' to test it, since UV does not allow to upload these type formats.

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    10 votes

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    1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As per the comment, the bug is 'fixed' in 27.4, by creating another bug — https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/46537261-incorrect-word-count-via-script

    Please check and upvote the problem

20. 細線に対する線幅プロファイルが正常に適用されない

    macOS10.15.7/ver.26.3.1

    再現手順
    1. 10mm程度の線分を描画する。
    2. 線幅を0.41mmに設定し、線幅プロファイルをアーチ状（デフォルトプリセットの６番目）のものを適用する。
    3. 歪んだ状態で適用される。パスのアウトラインを行うと歪んだ状態でアウトライン化される。

    期待する結果
    ver.25の様に適用した線幅プロファイルが正常に適用される。

    実際の結果
    細線では線幅プロファイルが正常に適用されない。
    また、過去のバージョンで作成されたデータではデータを開いただけでは正常な表示となりますが、編集作業の影響で形状が歪みます。これは付近のオブジェクト操作の影響によって生じる場合もあり危険です。線幅と長さの比率に相関関係がありそうですが現象の特定には至っておりません。

    以下のコミュニティページもご参照ください。

    https://community.adobe.com/t5/illustratorフォーラム-discussions/線幅ツールで調整した十分な長さの線に対して-線幅を細くすると正しく表示されない/td-p/12956489

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    3 comments  ·  Strokes  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,

    
    

    Thanks for reporting this issue . We are unable to reproduce the issue at our end and would require help from your side to debug this issue and do an in-depth investigation around the same.

    
    

    Please share the following details :

    • Machine\OS details
    • Files with which the issue is reproducible
    • A small recording of  the issue

    
    

    Warm regards,

    Illustrator Team