Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7722 results found
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Size issue importing from Illustrator to After Effects
When exporting from a large size canvas Illustrator file and importing into After Effects there is a bug. It imports all of the elements at 10% of the correct size so they appear tiny in After Effects.
1 vote -
Letter "N" symbol instead of hyphen when hyphenation is activated
Hi,
We have a problem with a certain file. After first auto activation of a font, the hyphen character is replaced by a "N". When we then close the file, not Illustrator, so fonts stay active and simply reopen the file, the hyphen is displayed correctly.
We use Connect Fonts for fontmanagement, but apparently the problem is on the Adobe side (according to Extensis)
OS: Windows 11 and MacOS Sonoma (latest version)
Most recent version of Illustrator1 vote -
Strange behaviour when scaling rectangles
In Illustrator 28.4.1 on Windows 11, if a rectangle is rotated to 45, 135, 225, or 315 degrees, it isn't able to be reliably manually scaled. Some edge and corner handles snap to unpredictable positions when dragged.
1 vote -
Superscript number bug
Whenever I start typing a number in a text box it ALWAYS automatically makes the number SUPERSCRIPT by default.
1 vote -
Problème Export 3D dans Illustrator: fichier .OBJ et USDZ
Dans illustrator, après avoir appliqué l'effet 3D, je l'exporte en fichier .OBJ et .USDZ.
Les problèmes sont:
- Bug de luminosité (trop forte et non corrigeable) du fichier .OBJ dans After effect (Image ci jointe)
- Bug du fichier .USDZ (absence de texture) lors de l'affichage en réalité augmentée sur Iphone (derniere version IOS 17.4.1) (image ci jointe)Pouvez-vous corriger ces bugs svp? trop nombreux à mon gout pour un logiciel payant..
Merci d'avance,
1 vote -
Using a # in layer name and saving as SVG does not properly save layer names
In the newest Adobe Illustrator version 28.4.1 when naming a layer with the # and saving as an SVG the export file when opened does not include the # in the layer name. This has never been an issue in previous illustrator versions, and for the work I do I rely on that naming convention to work with the system we integrate SVGs with. I've had to downgrade to a previous version where this does not occur.
1 vote -
All Text is not visible and Can't move the objects. The requested transformation would make some objects too large issue.
I opened a project I was working on last week this morning and encountered this issue. All my text is not visible and I cannot move any text boxes without an error message coming up stating: Can't move the objects. The requested transformation would make some objects too large. I tried all the other solutions listed that could be found on Google and this forum. It happens for every project I open. I attached images of what I see and the error message.
1 vote -
Illustrator keep crashing
I use Illustrator v 28.4.1. It keeps crashing every single time i open the app. I keep uninstalling and re-downloading Illustrator, at its latest version and also previous versions (i tried v 27.9.3, it won't open either). I don't know how to make it work anymore.
I work on a HP spectre 360x convertible.1 vote -
Trace Tool doesn't work after installing update 28.4.1
Trace tool freezes and then shuts down illustrator after installing update 28.4.1 and it takes Illustrator a long time to open up saved work
1 vote -
Smart guides don't work
My smart guide isn't working, I tried every single way. Still didn't work, so frustrating.
1 vote -
New file closes when I create a document
Can't create a new file, the tab closes instantly and I can't choose the size and create it
1 vote -
Horizontal scroll doesn't work
When I try to use 2 fingers on my trackpad (MSI GS65 Stealth) to scroll horizontally it brings up my media controls instead. I have a gesture for 3 fingers set to adjust volume and that works fine but for some reason it 2 finger horz scroll just brings up the media adjustments again.
1 vote -
CMYK colours are shown wrong
macOs Big Sur 11.3.1
adobe illustrator 25.3.1 (desktop)I've been working on a CMYK document and the colours don't look like the colours from CMYK palette. How can I fix this?
1 vote -
Selection Tool Stops Functioning
The selection tool stops functioning when Illustrator has been open for a while. It will work as expected and then it will stop functioning, either not allowing me to select an object or group at all, or it will allow the select but then nothing happens when you try to click on a corner of an object to either move it or resize it. Opening and closing the file does no good. I have to close Illustrator and re-open it and the tool will start functioning again. It seems like a memory issue.
1 vote -
OS 14.4.1 Printer Page Size Features Lost
I just updated to Mac OS 14.4.1 on a Mac mini (M1 2020) and now most of the paper size options in the Adobe printer dialogue box are gone. In any non-Adobe app, all 58 paper sizes are still available. In Adobe apps, there are only 14 paper size choices — all of the borderless choices are gone as well as some other, more obscure paper sizes. I've restarted, reloaded the printer driver and it's not made a difference. Looks like OS 14.4.1 messed up something that only affects Adobe products.
1 vote -
Crash when changing stroke options such as arrowheads or profile.
Using Mac OS Sonoma, M1 MacBook Pro. Have tried restarting both Illustrator and my computer and the issue persists. Happens consistently every time I try the above options.
1 vote -
Mockup (Beta) in Illustrator not working due to PARM error
I am trying to use the Mockup (Beta) tool, and every time i get the "the operation cannot complete because of an unknown error [PARM]" message and the action cancels.
I'm attempting to mockup using a compound path and a png. I've updated and reinstalled both the app and the mockup installer. I've also tried using the newest and previous versions of Illustrator. I've also removed my preferences and still no luck.
Any ideas? I've used Mockup on this computer multiple times without error.
1 vote -
Graph styling does not survive round-trip save to cloud
When I save a document locally containing a styled graph the graph styling sticks after updating the data. If the same file is saved to the cloud as an .AIC file when I update the data the styling is lost. Saving this file locally does not fix the issue – all styling has to be re-applied. This means I cannot use the cloud to keep template copies of my graph designs for future use.
1 vote -
Fix the error "The operation cannot complete because of an unknown error. (PARM)" when importing JPG files
You need to Fix the error "The operation cannot complete because of an unknown error. (PARM)" when importing JPG files
JPEG files work fine but not JPGs
1 vote -
Effect > Path> Outline Stroke only works if applied to an entire object, not to a stroke
Sometimes when I am making a complex Appearance stack I want to start with a basic stroke, outline it, and do more stuff to it, but I cannot, because this only applies to the entire object. Please fix this. It's annoying.
1 vote
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