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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. My Graphtec CE Lite-50 cutting machine, is no longer working since the new 2022 Adobe Illustrator.

    I use the Graphtec CE Lite 50 to cut my vinyl. Since Adobe Illustrator updated to the 2022 version, my cut option to send it to the Graphtec to cut, is gone from the file section. Why is this?

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  2. Preview Problem in imac m1 on GPU Performance

    This problem occurs when Illustrator is on the GPU Performance, there is a Preview problem in some parts .. I have a request to solve the problem, this problem has not been solved in the last update either ...

    illustrator 25.2.3 & 2022!
    System imac m1
    memory 16gb

    macos monterey 12.01

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  3. Symbols and fill & strokes

    In Illustrator 26 (Mac, Big Sur 11.6.1), Symbols (static) now accept fill and stroke properties with the symbol selected (not editing the symbol). Traditionally, they have not been accepting any fill or stroke properties as those are defined within the symbol. These are not dynamic symbols.

    1 vote
    1 comment  ·  Symbols  ·  Admin →
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  4. Error Illustrator 2022 is only saving to the desktop, in other error folders.

    Error Illustrator 2022 is only saving to the desktop, in other error folders.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  5. Black screen and duplicating forms randomly while working

    1. While I'm working with Ai for some time, the screen suddenly turns black and it leaves black even if I'm moving the artboards or window (like in a photo). And only turning off the Ai helps until the next "black" time.

    I've got an update of Ai this morning (2021-10-28) and before this problem never happened.

    1. It sometimes starts to randomly duplicate objects and all the forms, while I'm copying, moving, or transforming them. I don't have a photo right now to show it and I don't know from what this problem depends.

    Using: Adobe Illustrator 2022 v 26.0

    PC-Windows…

    1 vote
    1 comment  ·  Admin →
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  6. Color palette will come opened but immediately flash close

    Several actions will fly open and fly closed such as the color palette when selected it will fly open and then immediately close

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  7. アセットの書き出しができない

    Win10のイラレcc2021で、アセットの書き出しパネルに画像をドラッグしても読み込まず、何も登録されない。
    普段であれば複数選択したものをドラッグするとその複数分読み込み登録されるのだが、まったく一つも読み込まない。
    これは何も役に立たないクズ機能。仕事にならんし使えん。

    1 vote
    1 comment  ·  Other...  ·  Admin →
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    Request to Contact Support  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ドラッグ＆ドロップでのアセット追加に関して、グループ化オブジェクトなどでの検証も行いましたが、問題は再現できませんでした。

    最新版「ver.26.2.1」でも再現するような場合は、お手数をおかけいたしますがカスタマーサポートにご連ください。

    よろしくお願いいたします。

    Illustrator チーム

  8. New Update interfaz error

    In the new update, the interface shows errors when I select create new file and when I tell it to save to the cloud. The numbers and file names are not read in full.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  9. Application de nuances sur objets groupés

    Problème nouveau : L'application d'une nouvelle nuance sur le fond et/ou le contour d'objets groupés ne semble plus changer la couleur de l'objet lui-même.
    Ainsi lorsque je sélectionne un objet après modification de la couleur du groupe il a conserve sa couleur initiale. Je ne vois pas l'utilité et cela complique la colorisation sur de grands nombres d'objets.

    1 vote
    2 comments  ·  Actions  ·  Admin →
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  10. Zeichenfläche Name

    Wird der Name einer Zeichenfläche geändert, wird dieser Name beim nächsten Exportieren als (PNG) nicht als Dateiname übernommen. Erst wenn das Zeichenflächen-Namensfeld erneut aktiviert (geändert) wird, wird die Datei (Zeichenfläche) beim nächsten Export korrekt benannt.

    MacOS Catalina 10.15.7
    Illustrator 25.4.1

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  11. Zoom w/ Command + Space Bar screen grays out

    Hi - when I zoom in close to anything in AI using Command + Space Bar I will get a grayed out background and the object is very pixelized & strange looking - see attached screenshot. This happens about 50% of the time I do this. Can you look into fixing this bug? MacOS Catalina v 10.15.7, AI 25.4.1 Thank you.

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  12. Typing in tamil Problem.

    when typing in tamil language. box type character appears when I press space bar. When inserting White space also.
    This Problem also present in photoshop.
    Fortunately not in indesign.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  13. Export Selection, Assets Panel not saving as before

    Prior to 25.4.1 I would highlight objects, Export Selection, Assets Tab, select the image, give it a filename, specify the export folder location (same every time), scale the image as 1.2x, put a suffix as @1.2, format = PNG 8 and the Export. Previously in Mac OS 10.15.7 (Catalina) the exported file when selected in Finder would show Dimensions, Resolution, and Color Space in the file details preview. This is no longer the case. Also, when I upload the file to Shopify the image doesn't display properly (should show as a thumbnail but now shows full size on the website.…

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  14. Separations preview

    Mac OS 10.15.7 Ai 25.4.1 When an item is selected i get blue bezier points, but when i turn separations preview on it turns light grey and makes it difficult to move also the selection marquee disappears. In some files this happens all the time even with out the separations preview on. Thanks

    1 vote
    1 comment  ·  Actions  ·  Admin →
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  15. resizing a document window in illustrator is glitchy

    Mac OS 10.15.7
    AI 25.3.1

    Resizing an open document window is glitchy and not smooth at all. The artboard and imagery on it jump around as the window is resized. It's visually disrupting to workflow.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  16. Artboard modification gets applied to the wrong artboard

    When trying to modify a selected artboard, Illustrator is applying it to another artboard (previously selected) instead.
    It did it for naming the artboard but also scaling it to the illustration.
    Manually scaling works.

    1 vote
    2 comments  ·  Documents and Artboards  ·  Admin →
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  17. Type jumbles up in text box. Maybe because I installed Hebrew/Arabic capability?

    When I create a type box and either type in it or copy-paste from a text editor (BB Edit, which provides really clean type), the type jumbles up together without word breaks. Sometimes it ends up overwriting type that's already there and sometimes the type ends up occupying a single line, even though it may be many lines of type.

    I've had a number of type problems of various sorts since installing Hebrew/Arabic type capability several months ago.

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  18. PDFで保存すると、一部のレイヤーのみ黒になる

    PDFで保存すると、グレーのストライプのみ黒になってしまう。

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?
    Need More Info  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    最新バージョン「v26.2.1」でも再現確認ができませんでした。

    再現方法やサンプルデータなどのご提供をお願いいたします。

    よろしくお願いいたします。

    Illustrator チーム


  19. Anchor Point w/ Tools Not Working

    I am using the latest verion of Illustrator on my updated Macbook 15.0, and I have to hand in a project BUT the anchor points are suddenly not working for pen, curvature, or anchor point tool. I dont know exactly how to explain it but when I try to add a line to my layer it doesnt set the anchor point where I want it, and doesnt add lines where I want them to be. When I try to move them they are very rigid in where to go, and I cant edit how long/short they are. Has anyone else…

    1 vote
    1 comment  ·  Actions  ·  Admin →
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  20. Inputing data in chart causes crash

    Please fix this god-awful program. Just simply changing the data in the chart tool often causes the program to crash. I have to repair and reboot at least once a week just to fix problems with Illustrator. I don't care about new features ... please, please fix bugs that cause crashes that have existed for decades in the program!

    1 vote
    0 comments  ·  Performance  ·  Admin →
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