Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7711 results found
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Dragging a gradient slider stop changes the opacity of other stops on the slider
Hi all.
Since I was asked by one of the Adobe employees, here's my post.
Windows 10.I am getting seriously miffed. After using Illustrator ever since the nineties I can no longer do what I need so, so often: duplicating a color stop in a gradient while keeping the other stops as they are.
Say I have the following:
Stop 1 - position 0 - Opacity 0
Stop 2 - position 25 - Opacity 100
Stop 3 - position 75 - Opacity 100
Stop 5 - position 100 - Opacity 0I need a zero opacity stop on position…
6 votes -
Doesn't open cloud files
Illustrator just couldn't open a file saved in the cloud.
This issue only occurring when a file was double-clicked. When I single click on the file, it opens normally after installation.
This problem has occurred after the update.6 votes -
Scripting window keeps appearing and no way to remove it
Uninstalling/Reinstalling does not remove prompt. Starting appearing after most recent update to with the new ipad features. Going back to older version, the window doesn't appear.
6 votesThis issue is happening due to a security feature added in Illustrator to inform the user if any external application tries to execute a script in Illustrator.
Solution: Update your Logitech options app to the latest version – https://www.logitech.com/en-in/product/options
https://helpx.adobe.com/illustrator/kb/fix-scripting-error.html
We heard from some users that above solution is not working for them, we are investigating this issue. Meanwhile users can try the below workaround
Create a JSX file with the following content:
app.preferences.setBooleanPreference(“ShowExternalJSXWarning”, false);
Save the above JSX file. Now, go to File > Scripts > Other Script, and choose the newly saved jsx file.This will suppress the warning dialog and run the script.
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Object\Filters menu item lacks hotkey
When you press Alt-O, you can't access 'Filters' submenu with a key (the item has no underlined char).
6 votes -
Blue is now purple
When selecting a vibrant blue with the color-picker it shows it correctly and when it is applied it looks purple. (the color's HEX is correct though)
This also happens when I drag&drop an image that has vibrant blue colors in it.
Any ideas why this is happening?
6 votes -
background to artboard flickering when mouse moves
MacOs 11.2.2 - flickering occurs in areas surrounding artboard when the mouse cursor moves.
6 votes -
File won't SAVE nor SAVE AS; only SAVE AS COPY
Working on MacBook Pro, Catalina OS, Illustrator 25.2
The "SAVE" file is not an option. Whether an existing (an existing file with or without changes), or a new file - I cannot "SAVE".The "SAVE AS" option looks to be available, but then it does not work.
The only thing that is a workable option is "SAVE AS COPY". Which is nonsense. This just started happening and I can't fix it. I've tried uninstalling Illustrator and re-installing. No change.
This is completely unacceptable and I've wasted 3 hours of precious deadline time trying to figure this out. HELP!!!
ARGH!!!!
6 votes -
Smart guides not snapping to artboard or other objects when multiple objects selected.
If you select more than one object and try to snap to the artboard bounds it does not show any snapping. This also happens if you have a lot of objects selected and try to snap to a guide or another group of objects.
6 votes -
GPU Preview not available (grayed out) after editing artboard
With newest version of illustrator the GPU acceleration and GPU-Preview fails in some files. To test it i have created a blank document and the GPU preview works. But when I edit the artboard, the GPU preview is turned off at that moment and cannot be reactivated. Reset the Illustrator-Settings to default doesn't fix it.
Illustrator 25.2, MacPro2013, GPU AMD FirePro D700, Monitor 2560x1600Pixel, Wacom-Tablet, MacOs Catalina and Mojave testet.
6 votes -
"View using GPU" greyed out since Illustrator 2021
Since we have updated to Illustrator 2021, on one of our machines (Mac mini 2018) "View unsing GPU" (CMD+E) is greyed out and can’t be activated. GPU IS activated in the Illustrator Preferences! Using Illustrator 2020, this function works as usual.
An other glitch, that we noticed on both of our machines (the 2018 mini and a 2019 iMac): When opening a document in Illustrator 2021, the window turns black for a moment until the document is shown. This does not really cause any problems, it is just strange and does not occure with Illustrator 2020.
6 votes -
New update v25.1 is extremely buggy
With this new update I get the 'spinning beachball' constantly while trying to zoom in or out of the artboard.
Also - I have multiple objects with clipping masksI'm seeing unprecidented levels of glitches and visual artifacts all over the place that appear/disappear/reappear when zooming in and out. It's nearly unusable in this state!6 votes -
Text cursor/text selection is invisible when inside group, and getting text cursor is jittery at best.
The text cursor and text highlight selection don't appear when inside grouped text. Also getting the text cursor vs the selection cursor is very jittery. I'm running ai 25.0.1 on a 2017, 5K iMac, os Big Sur 11.1. I've attached videos of the poor functionality.
6 votes -
Accessible title is ignored when opening or exporting an SVG
When an SVG document with a <title> element is opened, the title appears to be silently dropped. I don't see it in the Document Title of the File Properties nor in any layer. Moreover, when a Document Title is provided in the File Properties no <title> element is created in the SVG export. This is a significant barrier to creating accessible content for a file type that is becoming ubiquitous on the web. Yes, a title can be entered separately in a text editor after export, but such a requirement unnecessarily adds significant fragility to the process of creating/editing accessible…
6 votes -
Show Import Options Not Working
I'm on the latest version using Big Sur OSX. I was wanting to use import options for Placing a layered psd file but checking "Show Import Options" doesn't bring up the dialogue.
6 votes -
Illustrator 2021 Won't Load - I have already contacted Customer Care. They were not able to help.
Please help. There are a number of users experiencing this major bug. Please read: https://community.adobe.com/t5/illustrator/help-illustrator-2021-won-t-load/td-p/11530119?page=6
I think Adobe needs to realize that it has been isolated to Illustrator v25.0 only. Like everyone else, the latest releases of Photoshop v22.0.1, InDesign v16.0, and Bridge v11.0 all work just fine. Moving down to Illustrator v24.3 seemed to help get everyone back to work. However, since this is a newer version, there is a question on the projects that we have been working on with v25.0 will open up without any hiccups with v24.3. I am testing that right now as I have…
6 votes -
illustrator doesn't save file!
illustrator doesn't save file!
1 - opened the file
2 - made edits
3 - saved
4 - the save indicator showed that the file was saved
5 - closed the file
6 - opened the file - changes were not saved !!!!!!6 votes -
Can't Pinch Zoom when the Free Transform tool is selected
I'm using a MacBook Pro (2,9 GHz Quad-Core Intel Core i7) with MacOS 10.15.6 and can't Pinch Zoom when the free transform tool is selected. With other tools it works fine.
6 votes -
Inaccuracies with Pathfinder and Shape Builder tools
I'm using v24.3, the most recent Illustrator version. When zooming in on a shape, the selection outline does not appear to correspond to the actual fill area of the shape. When doing any cutting or merging with the pathfinder or shape builder tool, this discrepancy starts to create inaccurate results, as the tools seem to favor the selection outline as a guide when cutting.
As an example, I have a circular background. I want to "mask" a square onto it, so one of the corners of the square is outside of the circle. This corner I intend to cut off…6 votes -
Color theme panel scaled
Color theme panel is scaled and I can't see all the interface.
I've tryed change ui scale but no sucess.
What can I do to fix it?6 votes -
Select > Object > All Text Objects incorrectly selects hidden/locked grouped text
Windows 10
Illustrator 24.2.3 (64-bit)Select > Object > All Text Objects incorrectly selects hidden/locked grouped text.
This causes two issues:
1. hidden/locked groups of text shouldn't be selected at all by this command. (It won't actually select a hidden group of text if the TextFrame(s) inside the group are also explicitly hidden individually).
2. In a case where everything is unhidden/unlocked, this command selects the GROUP of TextFrames, not the TextFrames directly. This command will actually correctly select TextFrames in a group directly if there is another type of object sharing the group, like a pathItem, for some strange…6 votes
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