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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7711 results found

  1. [ExtendScript] TextFrame cannot be selected after creating

    In script, after creating a new TextFrame it cannot be selected the first time.

      (function () {
    
        if (0 === app.documents.length)
            return alert('Please open a document and try again.');
    
        var doc = app.activeDocument,
            results = ['Results:'];
    
        // experiment 1
        var tf1 = doc.textFrames.add();
        tf1.contents = '1. created, selected:';
        tf1.selected = true;
        results.push(tf1.contents + ' ' + (tf1.selected ? 'PASS' : 'FAIL'));
    
        // experiment 2
        var tf2 = doc.textFrames.add();
        tf2.contents = '2. created, selected twice:';
        tf2.selected = true;
        tf2.selected = true;
        results.push(tf2.contents + ' ' + (tf2.selected ? 'PASS' : 'FAIL'));
    
        alert(results.join('\n'));
    
      })();
    

    Expected results: both tests would pass.
    Actual results:…

    6 votes

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  2. 「ドキュメントの描画モードを分離」を適用したIllustrator形式ファイルを配置すると中身が表示されない

    macOS13.6.7/Windows11
    Illustrator.28.6

    1. 新規ドキュメント上に適当に図形を描画、描画モード(乗算など)を設定する。
    2. ドキュメントの描画モードを分離を設定してIllustrator2020形式(PDF五感)で保存する。
    3. 新規ドキュメントを作成し、先のドキュメントを配置する。
    4. 配置されたドキュメントの内容が表示されず、空白のドキュメントを配置した状態と同様にある。

    期待する結果
    配置ドキュメントを正常に描画する。

    実際の結果
    配置された「ドキュメントの描画モードを分離」を行ったIllustrator形式ファイルは内容を正常に表示できない。

    回避方法
    Illustratorドキュメントに配置する場合Illustrator形式ファイルではなく別途PDFを書き出せば配置は可能ですが、データによってはPDFが意図したとおり書き出されない場合があります。
    基本的にはドキュメントに対してのこれらの処理は行わずに個別に調整するのが無難です。

    ここでは「ドキュメントの描画モードを分離」を行ったドキュメントについて報告しましたが、「ドキュメントのグループの抜き」が適用されたIllustrator形式ファイルも同様の問題を抱えています。

    6 votes

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    ご報告いただきました内容について只今検証中です。

    進展がありましたら追ってご連絡差し上げます。

    よろしくお願いいたします。


    イラストレーターデスクトップ版チーム

  3. 1-bit PNG images can’t be placed, an !IMP error is given

    When trying to place a 1-bit image on canvas, Ai either does nothing if it is drag-n-dropped, or throws an !IMP error message, like the attached image shows.

    The other image is the one to test the problem with.

    6 votes

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  4. Clipped objects outside of the clipping mask get highlighted with Smart Guides enabled

    With Smart guides turned on, the Selection tools see individual items inside the mask (even though when then clicking it only selects the mask). This behavior is also not desirable as it makes selecting objects really tricky.

    6 votes

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  5. Width tool not working right: can’t adjust widths at the first point of the path

    Have a fairly simple shape inside a radial repeat x 12. That shape has about 4 width adjustments. And one of them has a hard adjustment, from wider to smaller, but it acts really weird and can't make it a smooth width. It doesn't have two width adjustments on top of each other, and I can't delete the width adjustment. This has happened twice in different files, made separately but with similar processes. Can't seem to find a way to fix this besides deleting and starting over.

    Windows 11
    Intel i5 13600k
    iGPU
    32gb ram
    Adobe Illustrator version 28.5

    6 votes

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    4 comments  ·  Strokes  ·  Admin →
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  6. Tracking of the first character shifts the alignment of the next tab stop

    en_US

    When tracking is applied to the first character of a text frame, the alignment of the next tab stop will be shifted from the correct position depending on the amount of tracking.

    Only the tracking of the first character and the next tabstop are affected, not if kerning or akiRight is applied. After the target tab stop, the position will be correct.

    This bug seems to have occurred in Illustrator 2020, as it is not reproduced in Illustrator CC2019(23.1.1).

    Environment

    • macOS 12.7.3(Apple Silicon)
    • Illustrator 2020(24.3.0)〜2024(28.5.0)

    Steps to reproduce

    1. Open the attached file trackingtabstop2019.ai in Illustrator 2020 or…
    6 votes

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  7. Illustrator pulls clippings masks to the top of their clip groups when a document is reopened

    1. Make a simple clipping group
    2. Select clipping path only
    3. Fill it
    4. Send it to back
    5. Save and close the file
    6. Open the file back Illustrator will move the clipping mask back to the top of the group.

    Why this is important?
    1. Because if we release a clipping group that has the filled clipping path below clipped object, it stays below.
    2. Because when we use isolation mode, Illustrator will allow to select children only when the filled clipping mask is below the clipped objects.

    Take a look at the GIF attached, that shows three methods possible with colored clippings…

    6 votes

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  8. Pressing Tab to Show All Palettes focuses a random third-party extension’s input on Windows

    Reported by Enisio:

    I use the Tab key a lot to hide/show panels, to instantly clear the panel clutter on the screen.
    Pressing Tab activates RANDOM extension.

    This is bad, because I work with shortcut keys: T is for writingS for Scale, R for rotation, etc.
    When an extension gets focused, I can’t call the tool I need and type something in the extension panel instead.

    Same thing with all the extensions below. I think all extensions behave this way. Has anyone ever paid attention?

    ScripshonTrees
    Console Panel
    Jsxlauncher
    LAScripts
    ...

    Happens with Win 10 + AI 2024 — but…

    6 votes

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  9. Scaling proportionally not working with Use Preview Bounds enabled

    Hello :)

    Very weird issue happening at the moment. I was working on a file and realised some things which were supposed to be proportionate were not. I double checked and actually Illustrator was not scaling things proportionally!
    Video to show what happens.

    So far I've uninstalled Illustrator and re-installed it. Seems like keeping Preview Bounds off is the only thing that works. If you got any ideas please let me know :)

    Thank you <3

    6 votes

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  10. Transform Pattern Tiles Checkbox in Settings resets after applying Transofm Effect in Appearance Panel

    Hi there!
    When you check "Transform Pattern Tiles" in Settings, and after that - edit or apply the Transform effect in the Appearance panel without checking "Transform Patterns" in the Transform Effect window (even if you are not editing a pattern fill), the "Transform Pattern Tiles" checkbox in Settings resets.

    You don't think about Patterns when you are editing not a pattern fill. So it's insanely inconvenient.

    6 votes

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  11. Dimension Tool Options dialog always uses points for Offset and Extension fields, even though document units differ

    Dimension Tool Options respect my chosen Type and Stroke units, but ignore General units, when I open Options dialog or Properties.

    If I choose, say, millimeters for my document, I want to define offsets end extensions in millimeters as well, not points.

    Does not help if I set these in Document Setup as well.
    Please make these consistent!

    6 votes

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    0 comments  ·  Tools  ·  Admin →
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  12. Dash offset defined by a negative strokeDashOffset value is not respected when a stroke is outlined

    Illustrator has a strokeDashOffset property that sets the indentation of the first stroke in the dashed line.

    It works when specified through the script, but there is no similar field in the interface of dashed line settings, i.e. it looks like a hidden functionality. It’s still legal and it works, but at the same time, a dashed line created with this parameter cannot be outlined correctly using standard Illustrator tools when the value is negative.

    It's a cursed property: it's a pity to ignore it, and it's a shame to use it because of its unreliability.

    Please fix the bug…

    6 votes

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    5 comments  ·  Strokes  ·  Admin →
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  13. Width tool started work weird after update 27.9

    After this update, width tool on closed shapes instead of acting like they are shapes with continuous edges, it cuts the width at a point.

    I use width tool a lot and this is problematic.

    Oh and in some cases width point not showing.

    6 votes

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    16 comments  ·  Tools  ·  Admin →
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  14. Copy and paste

    I'm having problems with copying and pasting any object. Every time I need to undo the action and copy again the same object to be able to paste, because the first copy/cutout, that shows me the action actually exist, the program does not allow to paste the object.

    6 votes

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    2 comments  ·  Other...  ·  Admin →
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  15. Export for Screens does not remember color model format settings for JPG 100, JPG 80, etc.

    When Illustrator is closed, it forgets the color model that was chosen for exporting JPEGs with Export for Screens.

    For reference of how this setting is accessed:
    File > Export > Export for Screens
    Then in the Formats area, click the gear icon.
    In the column, select any of the JPG formats (JPG 100, JPG 80, et cetera).
    Then there is a drop-down labeled "Color Model" that allows you to choose between CMYK, RGB, and grayscale.

    If you select RGB then click "Save Settings" it will remember the setting while Illustrator is open. But when you close Illustrator, and open…

    6 votes

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  16. Unable to "Save for Web (Legacy)"

    When trying to save for web I get the following error "Could not complete this operation. An unknown error has occurred"

    6 votes

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  17. プロパティパネル等のテキストボックス内のテキストが切れる

    macOS11.6.8・Windows10Pro 21H2
    ver.27.5

    プロパティパネル等のテキストボックスに入力の際、テキストがボックス内に収まらず数値を確認しずらい。環境設定でUIスケールを小さくすると表示はましになるが、一部がテキストボックスのエッジにかかってしまう。UIスケールを大きくするとベースラインが大きくシフトし上部が3割程度隠れてしまう。

    再現手順
    1.ドキュメントを開く
    2.プロパティパネルを開き、ドキュメント上のオブジェクトを選択する。
    3.パネル内のテキストボックスの数値の上部または下部が切れて表示される。

    期待する結果
    各テキストボックス内の数値が切れずに表示される。

    現状
    テキストボックス内の数値が切れて表示される。

    これは、以前からの不具合でUIの設計が元々欧文フォントで行われ、ローカライズの際に日本語フォントに置き換えた際に日本語フォントに最適化されない事が原因ではないかと考えます。以下のコミュニティーページに参考になる情報があります。

    https://community.adobe.com/t5/illustratorフォーラム-discussions/変形パネル-長方形のプロパティ数値の一部が見えない/m-p/13863999?profile.language=ja#M32431

    ※添付の画像はUIスケールを大きくした場合のものです。

    6 votes

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  18. 6 votes

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  19. Incorrect word count via script

    At some point (I think v27) Illustrator has changed its word counting/division algorithm.

    So, where previously the results were sensible:
    "This.Was.Four.Words" — word count: 4
    "This.Is.3.Words" — word count: 4
    "I.WF05f.07.AB.000" — word count: 5
    "I.WF05f.AB.07.000" — word count: 5

    In version 27.4 the results are now confused:
    "This.Was.Four.Words" — word count: 1
    "This.Is.3.Words" — word count: 3
    "I.WF05f.07.AB.000" — word count: 4
    "I.WF05f.AB.07.000" — word count: 2

    For a discussion on the topic, and a testing script, see this thread.

    Note: maybe this bug was introduced while fixing this bug.

    6 votes

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  20. Can't Delete User Defined Swatches

    I can't seem to find a way to delete my user defined swatches (or brushes) from the adobe library. Even when i look in my Mac Library folder I can't find where they are stored to delete them that way. I've tried saving over them with new ones by the same name but that just duplicated them. It would be nice if there was an easier way to organize + delete swatches, but I feel like Adobe makes a lot of features unnecessarily complicated.

    6 votes

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