Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8071 results found
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"Verifying access to ://...."
I have some problem with a file that has linked images pointing to a drive that I don't have access, nor will.
Illustrator will open that file, prompt that there is linked files with broken links buy will show the thumbnail data from linked files, and then will show every 2 minutes a annoying popup trying to connect to this remote address.
There is NO WAY to prevent this from preferences, or from the link panel.
The popup is really annoying, you need to way a couple of minutes, Illustrator will block everything until you can stop the search.
Sadly…
3 votesThe issue is reported to not happen anymore with version 29.3. Please comment back if it still does for you.
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Rotation of Grid Repeat does not work.
rotating a grid repeat causes several bugs. One of them is that the handles aren't working correctly.
3 votesThe team can reproduce the issue and intends to fix it soon.
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2025 (29.0.1) is giving tons of errors on preview.
I have a file with some simple multi-gradient appearance stacks that constantly throws two errors every time I load it, and every time I switch outline mode on and off. Also the document is marked as modified the instant I load it.
Works fine on 2023. Dunno how it works on 2024, I never switched to that one. Constantly complains on 2025.
This is happening in CPU preview mode, I would check if it's happening in GPU mode as well but I deleted 2025 before thinking about that detail.
Uservoice isn't letting me upload this file so I've posted it…
3 votesThe team says it’s fixed in Prerelease build 29.6.191.
The fix is now scheduled to be pushed into the upcoming general release.
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Slow and Laggy on Latest OS MacOS 15.2 Beta
While using the app since the OS update (15.2 Beta (24C5089c), selecting any items is very slow and often registered as a move instead of select, pretty unable. Also flagged with Apple in case its there side.
3 votesIt seems like using Magnet app together with Illustrator breaks something. Try to it for now (sadly, it is reported Ignore option does not do it).
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Cloud documents miss profile when downloaded
Color profiles are missing when downloading .aic cloud documents from adobe.com/files or using the CC app, ICC profiles are missing. When opening the .aic files from the desktop application, the embedded profiles are still there.
3 votes -
Text wraps differently in Illustrator 2025 compared to previous version
Encountered a very frustrating bug after updating to Illustrator 2025 today and opening an existing file. It turns out that text within type areas wraps slightly differently in this new version, causing overflow errors in several places throughout the document.
The file I discovered this in was created yesterday in Illustrator 28.5.
Interestingly, when I hover the affected text area, the blue preview rendering shows the old, expected wrapping. There is no way to get it back in the actual, rendered text, though.
Zero changes have been made to this file since yesterday—only the Illustrator version has changed. I checked…
3 votes -
Draw Inside doesn’t work when a clipping group is selected, requires to select its clipping mask specifically
Draw Inside is great. Draw Inside lets you create a clipping mask in a fraction of the time it takes to create it with Object > Clipping mask > Make. But it's got some annoying issues.
- Draw a shape.
- Select it and turn on Draw Inside.
- Draw some shapes inside it.
- Exit Draw Inside, then select the clipping group with the Selection tool.
- Draw Inside won't work any more.
- Switch to the Direct Selection tool and select the clipping mask — Draw Inside works.
The other case is Draw Inside won’t work with live compound shapes — http://illustrator.uservoice.com/forums/601447/suggestions/49064681
It'd be…
3 votes -
Pencil tool now smooths way to much, ignores details
Please enable the former way of working with the pencil tool again.
The tool now smoothes far too much on its own, even when set to "smooth as little as possible", it is now really inaccurate, small movements are ignored.
Real free drawing is no longer possible , that is making this wonderful, intuitive tool partially unusable. Only roughly usable for creating character designs, for example. where we need tiny details. Such a shame.3 votes -
Undo (CMD+Z) doesn't work correctly with "Scale Artwork with Artboard" feature
When I scale artboard, and use new "Scale Artwork with Artboard (finally ;)" feature, and then try to undo to previous scale (Cmd+Z), some objects don't return to previous position and remain outside artboard. Please see screen recording, attached.
3 votes -
Dimension line gets shifted when multiple dimensions are selected with Shift held
When holding down the Shift key to select multiple dimensions, the one clicked will move once with each click
3 votes -
We can’t use Eyedropper to sample the look of a dimension object and apply it to another selected one
The dimension disappears when using the Eyedropper tool.
3 votes -
Placing PDF comes up with an Unknown error
There is a bug with Illustrator when placing certain PDF's I get "An unknown error is detected...." I have been getting this error since Adobe Illustrator 2023.
Files will work if it's opened in Rosetta but not with the regular version. Now with 2025 the option to open in rosetta is gone.Using Mac OS
Apple chip M1
16gb Ram
Sonoma 14.5Do not have any issues with this on the Intel macs.
3 votes -
Make pressing Escape close Color modal dropdowns for Fill and Stroke in all panels
If we open Character panel, unfold any dropdown in it and press Escape — this dropdown closes back.
If we click underlined Stroke or Opacity in Properties, pressing Escape does the same.
But if we click Fill or Stroke button in any panel (Control, Properties, Appearance), to get the Swatches/Mixer/Gradient/Generate dropdown... Escape does nothing.
It should close this dropdown, as it does for everything else in Ai.3 votes -
線を細く設定した際の表示バグ
線の太さを0.001pxなどに設定した場合、設定は出来ているのに実際の線の表示位置と、選択できる線実体の位置にズレが生じます。
表示限界かとは思いますが、表示できないなら設定も出来なくすべきかと思います。3 votes -
Global colors used in a freeform gradient don’t get added into Swatches when it’s pasted into another document until the file is reopened
If you use global color swatches in the freeform gradient and copy to a new document, the global color doesn't get added to the swatches palette — you have to save and reopen the file for the swatch to appear.
macOS 10.14.6
Illustrator 24.2.13 votes -
Contextual alternates don’t work for Cyrillic letters with Adobe Single-line and Every-line composers
While Ai allows to pick a contextual alternate for Cyrillic letters for fonts that support them, it actually works only for Middle-Eastern & South-Asian composers, but is visually ignored for Adobe Single-line and Every-line composers.
Take a look at the GIF attached.
3 votes -
Recovery opens Print.ai document profile instead of restoring a document after crash
This has happened twice in the past few days, the first time Illustrator unexpectedly crashed and just now it froze and I had to force quit the program. Both times, when I reopen Illustrator it tells me it's recovered my file(s), shows the correct document name (like Untitled-3, etc) and I press OK. It then pulls up a document called Print.ai which is just a blank artboard, maybe something I made in the past and didn't use? I go to the folder on my computer where the recovered files are supposed to go, it will say the folder has been…
3 votesElizabeth, the team suspects that can be triggered by moving the original file to another folder while it’s still opened.
Then, if Ai crashes, if can’t properly locate it and it leads to this exact problem.
Does it sound like something that could have been the case?
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Panning with hand tool is not fluid
Using hand tool and moving through the file is not fluid!! Version 28.6
3 votesHi,
Thank you for reporting the issue. However, we are unable to reproduce it on our end. To help us investigate further, could you kindly provide the following:
- The AI file where the issue occurs.
- A short screen recording demonstrating the problem.
This will enable us to analyze and address the issue more effectively.
Warm regards,
Aishwarya G Gadodia
Illustrator Team
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Fonts not loading Illustrator 24 v28.6
Running Windows 10, Illustrator 24 v 28.6
I have been trying to upload fonts today... all day on 7 fonts! I have uploaded, installed, removed, updated, rebooted, and reinstalled and rebooted again trying to get the fonts to load.
Of the 7 fonts I needed to install, 6 have uploaded properly. The final one, Bebas, has refused to be recognized. See attached photos. It shows that it is uploaded, installed and even gives an error showing there are duplicates, but the installed font will not open in illustrator 24 v28.6
Help please!3 votes -
Flickering Pasteboard with GPU Preview
This is an ongoing, intermittent issue with Illustrator on Mac. It predates the M-series chips in my memory. The issue is that when the GPU preview is on the pasteboard starts to flicker (see attached). This is not tied to a specific action or effect in my experience, but happens randomly. Suggestions are to turn off GPU preview (not terribly helpful) or turn it off/on which sometimes works, or restart which sometimes works. Can you PLEASE figure out why this happens (has been happening for years!) and fix it.
3 votes
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