Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
731 results found
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Smart Guides no longer work.
Smart Guides no longer work in Illustrator
10 votes -
Charts can't be transformed, scaled or aligned due to boundnig box bug.
Can't transform, align, scale charts. Bounding box is broken.
10 votes -
rotate tool
The rotate tool's anchor point won't stay were I place it when I go to the dialogue box to rotate in degrees.
I updated my Mac OS yesterday and since the update this tool hasn't worked.
I have the latest version of Illustartor 22.0.1.10 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Modal panels for Free Transform and Dimension tools get hidden under other floating panels
Free Transform Tool and Dimension Tool have several modes presented in small floating modal panels and appear only when the tool is picked.
However, their z-order makes them hide under other floating panels, making it hard to find these pseudo-panels if a user choose to have real panels floating in the spot.
It’s easy to locate them by hitting Tab, since they doesn’t get hidden like actual panels and toolbars, but you have to know the trick.
I think their order should be above and not below.
9 votes -
General Bugs in Graph Tool
Computer: Dell, Intel i7, 32 GB RAM, Windows 10 Pro
Illustrator Version: CC 2019, germanThe Graph tool needs many bugfixes.
1. when trying to enlarge the data window or some of the columns in it, sometimes the cursor switches so that you see you can now pull the line between two colums and enlargen the column. Sometimes it doesn't (see jpg).
2. When trying to insert a line break in one of the text lines in a chart (by inserting the vertical line glyph by copy&paste), german Umlauts are changed into strange glyps (see jpg)
3. When changing some…9 votes -
Rotate tool Glitch
My rotate tool when used for copying with or without my wacom, starts sticking, and the object just keeps moving with my cursor. My only fix is restarting and hoping the app saved my recent changes. This is hindering me from doing BASIC and Simple things like copying a custom shape and maintaining the circular composition. I was trying to make a unique cycle like shape. I put the rotate point in the center and i was attempting to duplicate that shape inside the circle but instead of copying or doing anything, it just kept rotating even after i let…
9 votesRequest to Contact Support ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
9 votesRequest to Contact Support ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Can't see anchor point and handles of paths after breaking link to symbol.
- Version 21.1.0
- Draw the circle or any other simple shape, convert it to symbol then break link to symbol. Choose Direct selection tool and click on any anchor point. As result you will not see the handles of any point. The handles are shown only in isolation mode or outline mode but not in basic prewiew mode.
9 votesHi,
We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#CheckforupdatesWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Enclosed mode does not work when inside of an isolated group
新的内部选择对隔离模式的选择无效，见视频
8 votes -
Dimensions get expanded when moved, with or without related objects
I can somewhat understand dimension object get expanded when they are moved away from the measured object... although this should not happen.
But why the dimension objects get expanded when they are moved WITH the measured object? What, Ai can’t distinguish moving form other transformation? What if need to move my artwork to just insert something else — what, this makes all of my dimensions instantly dead?
Don’t expand dimensions until a user has an clear intention to do it!
8 votes -
Dimension tool prefers to snap to or edit an existing dimension instead of starting or completing a new one
Take a look at the GIF.
I need to measure the width of one square, and then measure the overall width of both squares.I create the first dimension with no problem.
However, when I try to create the second one, Ai plays dumb.When I click the leftmost point, the tool thinks that I am to EDIT the existing dimension (although I am clicking and not click-and-dragging, and I am clicking an endpoint of it, and not in the middle!)
Well... I can lock the first dimension (which would require me to abort, select the first one, lock, and…
8 votes -
Scaling an illustration with grouped guides, the guides do not scale anymore with (V) tool CC2020
This morning it worked fine but this evening it didn't work anymore. I reinstalled illustrator CC2020 twice. Please can you fix this problem? It is not about CMND+SHIFT+B and I don't want to use the (S) Scale tool. So please can you fix this problem asap.
Thank you
8 votes -
Fix NO handles on shapes
Shapes created with shape tools do NOT have corner rotate options available anymore.
I'm really starting to look into Corel Draw or really any other program just so I don't loose more work DAYS trying to figure out the latest friggin bug release - not seeing a lot of improvements just bugs.
How about you just leave things alone for a while and focus on quality and reliability.
That'd be nice.Adobe is making itself pointless and overly expensive with lost productivity.
8 votes -
freeform gradient tool is grayed out and not working.
I have updated Illustrator and the new freeform gradient tool is grayed out in the gradient panel. It is not usable.
8 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Disappearing an outline size diameter of a brush tool
When you just launch the Adobe Illustrator, you can see the outline size diameter of the cursor of brush/blob brush tools, but when you have drawn something the outline disappears , you can see only an icon of the brush and no clue what size is currently on.
8 votesRequest to Contact Support ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Align not working when ALL items in a group are selected
Since updating to CC 2018, align to selection and align to artboard are not working when ALL items in a group are selected.
Align appears to work if ALL BUT ONE item in the group are selected ... but if the final item is selected, it stops working ... nothing happens.
This is not ideal as it means you then have to align the remaining item with the rest of the group manually ... with transform or by eye.
8 votesHi,
Sorry for the inconvenience caused.
I am not able to reproduce the issue on my side and behavior is similar to Illustrator CC 2017 version. If you think behavior is changed in Illustrator CC 2018 kindly share a small video of Illustrator CC 2017 behavior and Illustrator CC 2018 behavior at sharewithai@adobe.com so I can further investigate it.
Please do mention the link of this thread so we can identify you
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Incorrect line weight scaling after vertical reflect command
With "Scale Strokes & Effects" turned on in preferences, using the transform panel to change the length of a line after it has had the vertical reflect command used on it will incorrectly scale the line weight.
Attached images show the scaling behaviour after the vertical reflect command has been performed.Adobe Illustrator 2023 27.8.1 64-bit
OS: Windows
Version: 11.0
Process Architecture: x86_647 votes -
Small objects don’t have corner widgets displayed
Small objects don’t have corners widgets displayed.
Take a look at the test file with small 3 rectangles.
The largest one does have its widgets, but two smaller ones don’t.
Once you scale them up to 110%, the middle one now has them.
Another scaling up — all three now have them.Yes, these are very small, hardly larger than 1 pixel! But what a difference it makes for a user? None, really. Ai is capable to display all of them and allow tiny transformation, like this scaling up. Why does rounding some corners should be anything different?
7 votes -
Cannot exit presentation mode.
Esc key is not working in presentation mode so I cannot exit from the presentation mode at all. I have to force quit the app every time.
7 votes -
Rotation is too sensitive. I cannot use transform options.
Rotation was too insensitive in the previous version.
Rotation is too sensitive in this version. It is prioritizing it over everything else too much.7 votes
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