Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
989 results found
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Custom Views, unlocking layers
"Custom Views unlocking layers"
Hi, I found something that I believe that wasn't supposed to work that way. I made a "Process" describing what's happening, but my point here is that I didn't expect the Views Feature to unlock layers, I thought it was only supposed to change the Zoom and view location.
Process:
1- Create a New view with everything unlocked
2- Lock some Layers.
3- Activate your view.Result: Everything gets unlocked
4 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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as if the shift key is stuck (all functions and operations)
After installing the new version, when in Illustrator, shift key has to be held down or things don't work. It's as if the shift key is pressed and I have to press it to release it, if you know what I mean. If I try to select a new tool and click it in the tool panel - nothing happens. If I hit the shift key and do the same again - works fine.
4 votes -
Vectors disappearing
When working on art-boards with a lot of vectors, not all of them show up. It's as if it can't handle working with that many.
4 votes -
Tools panel always in 2 colmun mode
Whenever I start Illustrator the Tools Panel is always in 2 columns mode, regardless of how it was when I last closed the application. I much prefer the 1 column mode so I have to change it every time.
Strangely this bug no longer happens if the "Show the Start Workspace when no documents are open" is enabled. Trouble is, I want it disabled that since makes Illustrator start faster.
4 votes -
Toplayers in layer panel flip open when opening files, even after closing them when closing the file.
Files with a lot of layers that have sublayers should keep their toplayers 'closed' to keep things orderly and manageable. Now every time I open a file, AI flips most (not all! why?) toplayers open, thereby showing all sublayers, making the layer panel a superlong list and cluttering view. I always have to start by manually closing them all again. rinse and repeat after closing the file.... There seems to be no structure as to which toplayers get flipped open and which stay closed, so it is not a pref setting it seems.
4 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Mohit Agarwal | Lead Software Engineer – Illustrator -
Layers Window Twirl Down Icon Issue
I only know of this occurring on the latest version of Adobe Illustrator CC 2017 for Windows 8.1. In the Layers Windows, there's a very slight graphical bug. A locked group within another locked group is expanded to show what it contains by pressing the sideways "V" shaped arrow to the group's left side. As expected, the arrow plays its animation of rotating into the downward "V" shape and expanding the group. However, when the locked group is compressed down again, the button to expand the group disappears and is unclickable until clicking off to another item in the Layers…
4 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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user insterface Is Very Large
user interface is very large vs photoshop
my screen resolution is 1980x10804 votes -
4 votes
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All Dialog Boxes Open Behind App
This is happening more and more, and usually when first opening the application. If some dialog box, typically a warning or something, pops up but for some reason then gets pushed behind or hidden by the main app window, there is no way to get back to it and no way for the app to function. Trying to click on ANY part of the app just gets the "no - beep", the sound that plays when you are trying to do something but something else has to happen first... like if a warning box pops up and you try to…
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Bounding box is incorrectly displayed on multiple highdpi displays
When using multiple monitors with different Hi-DPI settings on Windows OS, the bounding box for the selected item is sometimes displayed incorrectly.
I work on a dual display setup: my primary monitor is a 15.6inch 4K display @ 200% DPI scaling settings, and my second monitor is 24inch 2560*1440 display @ 125% DPI scaling.
When working on a larger second monitor, the bounding box for a selected item is displayed at an incorrect position, which makes the work very difficult.4 votes -
Unintended shortcuts triggered by Ctrl + Win/Apps keys on Windows
On Illustrator for Windows, a specific key sequence triggers unintended shortcuts. This issue appears to be caused by a bit-level misidentification within Illustrator's input handling, where certain keys are processed as different characters.
The order of key presses is critical:
1. Hold down the Ctrl key first.
2. While holding Ctrl, press the Left Windows Key or Apps Key.Actual Results:
- Ctrl + Left Win: triggers "Send to Back" (matches Ctrl + [).
- Ctrl + Alt + Left Win: triggers "Select Next Object Below" (matches Ctrl + Alt + [).
- Ctrl + Apps: triggers "Bring Forward" (matches Ctrl + ]).
- …
3 votes -
(Bug) Alignment buttons go into hiding when selecting more than one object
When selecting a single object, the Alignment buttons appear on the top UI bar. But select MORE THAN ONE object, the Alignment buttons disappear.
Now I have to click on the "Align" flyout menu and click an option from there in order to align 2 objects, because my UI shows more blank space and fewer features than before.
3 votes -
Centre Points of all objects are visible when I reopen files
Illustrator 30.0 on Mac Ventura 13.7.8
Each time I reopen a file in which I had a mix of objects with either visible or hidden centre points, most of these are visible (at least, those of paths, guides…) and they can get in the way.
I think this started happening with the new version 30.0 (or maybe just the one before).
Here are examples of 2 similar files, one with and one without all Centre Points showing.
3 votesThe team tried to fix this in Beta 30.1.0.109. The latest one is 30.2.0.12.
If you can — please try to use Beta and see if no centers will be enabled or disabled when reopening a file. The fix won’t remove those that are already in a document, so we need to to toggle them manually in the Attributes panel.
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Artboard Width & Height inputs vanished from the top Control panel / bar
Input fields to resize artboards were removed from upper tool bar. PUT IT BACK.
Now to access the width and height you must go to the Properties panel. Why are we making extra steps? Fix this3 votes -
Swatch panel and gradient panel won't open at the same time. Can't change color of gradients.
Just upgraded to Illustrator 30.0 and now the swatch panel and gradient panel won't open at the same time. Can't change color of gradients. I've tried resizing, stretching... everything. This wasn't a problem until the upgrade to 30.0.
3 votes -
Recent colors cannot be drag-n-dropped in gradient stops or onto canvas
Recent colors cannot be used in gradient stops.
Seriously?
YouTube link: https://youtu.be/88qtt-O-wjE3 votes -
3 votes
この問題は、Windows 11 の 5 月の月例リリースにより発生しました。
この問題に関する報告は、現在寄せられておりません。
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Advanced Options Missing in Recolor Artwork Panel with UI Scaling
Bug Description:
When the UI is scaled up , the advanced options in the "Recolor Artwork" panel become inaccessible. This happens because the panel becomes too large, causing the advanced options at the bottom to be cut off. Additionally, the absence of a scroll bar prevents users from navigating to the hidden section.Steps to Reproduce:
Open Adobe software (e.g., Illustrator).
Access the "Recolor Artwork" feature.
Use the software on a high UI scaling factor.
Notice that the advanced options at the bottom of the panel are not displayed and cannot be accessed due to the missing scroll bar.
Expected…
3 votes -
フォントの検索と置換パネルで表示用に埋め込まれたフォントをアクティベート出来ない
macOS14.7.2/27inch iMac/i5/32GB/1TB
Illustrator ver.29.3再現手順
1.新規ドキュメントを開き任意のテキストを入力しフォント（AdobeFontsより導入したもの）を指定する。
2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
3.指定したフォントをアンインストールする。
4.先のドキュメントをIllustratorで開く。
5.最初に表示される「環境に無いフォント」のパネルを閉じる。
6.メニュー「書式→フォントの検索と置換...」を選択肢「フォントの検索と置換」パネルを開く。
7.表示用に埋め込まれたフォントは追加のチェックボックスがグレーアウトしてチェックできない。期待する結果
表示用に埋め込まれたフォントであってもフォントの検索と置換パネル上でAdobeFontsからアクティベートできる。実際の結果
表示用に埋め込まれたフォントが検索と置換パネル上でAdobeFontsからアクティベートできない。※表示用に埋め込まれたフォントであるということを明示的に表示するべきかもしれません。
Translated:
Step to Reproduce
1. Open a new document, type in any text and specify a font (activated from Adobe Fonts).
2. Check the "Embed permitted fonts for file preview" checkbox, save and close the file.
3. Uninstall the specified fonts.
4. Open the previous document in Illustrator.
5. Close the "Missing Fonts" dialog that appears first.
6. Select the menu item "Type > Find/Replace Fonts...".
7. The additional checkboxes for fonts embedded for display are grayed out and cannot be checked.Expected…
3 votes -
Make pressing Escape close Color modal dropdowns for Fill and Stroke in all panels
If we open Character panel, unfold any dropdown in it and press Escape — this dropdown closes back.
If we click underlined Stroke or Opacity in Properties, pressing Escape does the same.
But if we click Fill or Stroke button in any panel (Control, Properties, Appearance), to get the Swatches/Mixer/Gradient/Generate dropdown... Escape does nothing.
It should close this dropdown, as it does for everything else in Ai.3 votes
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