Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7724 results found
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Letter Spacing
Open Type Letter Spacing doesn’t work properly. If I enable "all caps" the (usually ******) spacing is not applied.
3 votesThanks for reporting this issue. We are able to reproduce this at our end and the issue is currently under review.
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Drag and Drop image from Illustrator HTML5 extension to server/Desktop is not working on MAC OSX
Adobe Illustrator CC 23.0.3, Mac OS 10.14.6(Mojave)
Step To Reproduce issue:
1) create one HTML5 extension.
2) Display images on extension(you can display images from you local disk with html tag <img>)
3) try to drag & drop image from extension to Browser/desktop(on browser you can use google image search dropbox).
Expected Result : Image should be dropped at google image search/desktop(In html cep cookbook clearly mentioned that drag & drop between extension and browser/desktop supported).
Current Result : Image is not getting dropped.
Note: same use case is working fine on windows os
Attached video:
3 votes -
Keyboard arrow not working in reflect panel
The down arrow works but the up arrow on the keyboard does not. Works fine in all other aspects using Illustrator, just the reflect panel is having issues.
Object > Transform > Reflect
3 votes -
Overflow UI symbol for text showing up in exported graphics
When I export PNG files from AI, using the File > Export for screens command, my exported graphics are showing the AI in-app UI symbols for overflow text. This should not be happening. Actual exported .png attached.
3 votes -
CC 2020 AI and InDesign Crashing and Freezing
Having major issues with both Illustrator and InDesign 2020.
For Illustrator, if I double click an AI file in a finder window it crashes 100% of the time on launch, which in turn deletes all recent docs from AI's start up menu. Things are a bit more stable when launching the app and then opening a file, but still seems to easily crash when doing a simple task such as electing the font dropdown menu (not even selecting a font).
InDesign is more troublesome. The program will frequently freeze even after opening a document that has a link that has…
3 votes -
Colors disappear when moving a Live Paint object
I have been illustrating vector images on iPad Pro Adobe Fresco. When exported to PDF (why can't I export as illustrator file and keep the layers? 1st missing thing (not really bug but just irritating)) and opened in Illustrator, I fill the line drawings with Live Paint bucket. When just moving this fully painted image from its place, some colors disappear in this image? Becomes transparent again: 2nd bug
3 votes -
24 ver layer missing when opening in 23.1.1 version
Illustrator ver 24. error!!!
Saved a file in the new version with 2 layers, one layer went missing when I opened it in 23.1.1 version (the previous version). The same applies to PDF files.
Please advise as this is so important for our printing process.
Both systems (iMac 2019)
Thanks!3 votes -
Snap to Grid and Snap to Pixel interaction is unpredictable
If both Snap to Grid and Snap to Pixel are both enabled, drawing tools (like the Pen tool) will snap to a nearby pixel that the tool is hovering over.
I'd prefer if it defaulted to the Snap to Pixel function, so it'd snap to the center of the pixel, but that also might be confusing with Snap to Grid enabled.
3 votes -
Keyboard shortcuts missing in File New dialog
In the legacy File New dialog, there are keyboard shortcuts to quickly navigate the settings, such as Alt+W for the Width input and Alt+L for Bleed. These are missing in the newer File New dialog.
Luckily, we can still use Illustrator's Preferences to revert back to the legacy dialog, but keyboard shortcuts still do need to be implemented on the new dialog.
3 votes -
Unticking "Use Artboards" when saving PDF does not work as expected
Illustrator 24.0
Expected result: A PDF file containing a single page of all the artwork in the document. Artboards should be completely ignored. Page size, cropbox, artbox, trimbox and bleedbox should all be equivalent to the total size of all the artwork in the document.
Actual result: PDF contains one page for each artboard, seemingly identical to what happens when "Use Artboards" is ticked.
3 votes -
A few menu oddities on 24.0
Attached are screenshots for a few menu oddities I've found on Illustrator 24.0. None are workflow breaking, they're just odd stuff like duplicate entries or weird characters.
Thanks!3 votes -
Action bug
Illustrator 2020 doesn't allow my action to work. I created an action that runs a script from the script menu, but cannot use nor record a new action that runs a script.
3 votes -
"Save A Copy" Action major issue
When recording a "Save A Copy" action, it won't let us choose a folder. Rather we are forced to choose a filename. So when we ever use this Action, all of our files are saved and overwritten as the same filename.
Please let us choose a folder like the "Save As" action.
3 votes -
Google Backup and Sync (aka Google Drive) locks Illustrator files and saving fails unless I quit Backup and Sync.
This happens intermittently but frequently. Google support assures me this is not caused by them, though I don't believe it. Still, is there anything that can be done from Adobe's side?
3 votes -
saving as an svg file, the part that should be the path tag is output as an ellipse tag.
operating system
MacOS 10.14.6 Mojave- Draw an ellipse.
- Duplicate vertically.
- “Intersect” in the path finder.
- Save as svg file.
- When viewed with a web browser, the left and right sides are rounded. It should be sharp. I looked inside the svg file with a text editor, the part that should be the "path" tag is the "ellipse" tag.
Until Illustrator CC 2017, there is no problem because it is output with the "path" tag. Since Illustrator CC 2018 and later, it will be an "ellipse" tag, so the shape will be broken.
3 votes -
3 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Effects Preview Checkbox Has No Effect After First Check
Version 24.0 (64-bit)
When applying an effect to a path in Illustrator, checking the "Preview" checkbox will preview that effect, but unchecking the box does not return the path back to its original shape. To test:
Use the pen tool to draw a multi-segment shape.
Select the shape
Click Effect->Distort & Transform->Roughen
Click the Preview checkbox (the effect should be applied)
Click the Preview checkbox again (the effect will not be removed)I've tested this with most of the previewable effects in the Effects menu and they all behave the same.
3 votes -
Symbol mangling when exporting into svg
I see an incorrect result when exporting into SVG through File -> Export -> Export As... -> save as SVG. I have two gradient filled rectangles presented as symbols (see .ai inside the attached .zip), one is blue gradient and the other is gray gradient. When export into svg, the resulting image shows both rectangles filled with gray gradient (see .svg inside the .zip).
It looks like AI thinks both symbols are visually the same an merges them into a single symbol. If i use solid colors, this doesn't happen.
As for SVG options see 'svg_options.png' inside the .zip.
Check…
3 votes -
Files change type position/spacing when opening file saved in older versions of illustrator
Files opened in 23.1.1 saved in recent previous versions of illustrator change spacing, position and kerning.
I am working in 23.1.1 and the files in question were saved in a recent previous version. What happens is only certain fonts (all open type format in document) jump position by as much as 1 point. this has been confirmed on multiple machines running new version (23.1.1)
It appears that kerning/spacing/tracking gets altered. The attached file shows the comparison between new version and old version. green highlights show amount of distance of shifting.
3 votes -
application frame glitch?
- macOS Catalina 10.15, Illustrator 23.1.1
this has happened twice since updating. each time has been random and in the middle of working as usual.
suddenly, i will try to click on a panel, but nothing happens (none will open/expand unless moved from the bar to a separate panel). also when selecting a different document tab, the file name switches, but window stays the same. until you turn off the application frame. but if you do that, then when turning the frame back on, it's blank - no windows, tabs, panels, toolbars, etc. and wont let you turn anything else on…
3 votes
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