Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8065 results found
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Screen goes white as soon as I draw something
As soon as I open an Illustrator document and draw or touch an object, the screen goes white. I switch between gpu and cpu rendering, nothing changes.
M1 MBP, newest os and illustrator version, not the beta or pre version, rosetta 2 mode.
2 votesThe team is aware of a similar looking issue, where this is due to Anchor Point Size preference set to Max value. Please check if changing it from Max to any other value resolves this and comment back.
The investigation continues to get the root cause of this preference corruption.
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All Illustrator workspaces and control area disappears
All Illustrator tools panel, workspaces, saved workspace windows and control area disappears at startup. A complete reinstall of the program does not fix bug.
2 votes -
Toolbars missing / Workspace missing
I logged in today and my workspace is selected, but none of the tools are visible. I have to reopen them and arrange them all over again. But then it doesn't allow me to resave a workspace. If this isn't a bug, I'm going to need to know why this is happening.
2 votes -
"Proof Setup" and "Proof Colors" Greyed Out
The "Proof Setup" and "Proof Colors" options in the View drop down menu have been greyed out and no matter how many times I restart my computer or the application, nothing changes. My version of Illustrator is fully up to date, v. 25.2.3
2 votes -
Can't escape from Isolation mode
I have isolated a Transparency Mask (a gradient), but Ai doesn't show a way to get back to the top hierarchy. Escape key also doesn't work.
2 votes -
Compound Path Visibility Crash
Hey y’all. When I have a hidden compound path in a layer and I try to make the path visible again, the app the freezes. This is a bit frustrating and not my art that I created is at a halt due to this bug.
2 votes -
Wacom tablet pen problem
The buttons on the Wacom tablet pen has been set to scroll up/down, but it doesn't work in illustrator. When pressing the button, a hand sign appears and vanishes instantly. The buttons work fine in other adobe and non-adobe apps. I have tried reinstalling the Wacom drivers and also disabled and enabled the wacom device on preferences but nothing seems to work.
2 votes -
PEN TOOL IS BROKEN
Option/alt+click on anchor doesn't work. It used to make anchor points to curve OR corner. It even says "Pen: Make Corner" at the bottom of the window in the "current tool" field, but actually it just creates NEW PATH.
And the Anchor point tool icon changes to "Pen tool - start path" icon on hover.So you've actually managed to broke the most essential feature of Illustrator - which is to draw and modify vectors. Awesome job!
It would be actually rather funny if it wasn't COSTING ME MONEY THE WHOLE TIME FOR F*CKS SAKE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
FIX IT!
2 votes -
Shape tool bug
I have opened Illustrator today and a troubleshooting message appears where the shape tool is not working. Illustrator has since opened, and the shape tool is no longer there on the toolbar.
Please can you assist and fix ASAP?
2 votes -
Inconsistent color
With the new CC update, I can't calibrate colour across apps using Color Settings in Bridge. This started happening often on the previous release, but I was able to fix it by resetting this in Bridge. Now, it doesn't work. See attached – same Pantone colour (50% of Pantone Bridge 7500) in InDesign and Illustrator. The InDesign is accurate; Illustrator is not. Nothing I do seems to help. I may revert to older Bridge and Photoshop until you sort this out.
2 votes -
Artwork from CC Libraries doesn't keep its name when placed into other apps
It used to be that when you added AI artwork into a CC library and gave it a name there, it kept its name when the artwork was placed into for example InDesign document. All my libraries have artwork with names, but when I place any of them into InDesign it simply shows up as "Artwork 1.ai" in Links. However, this doesn't seem to be buggy for all artwork in the CC libraries, just new ones I created in the last few days.
2 votes -
Save for WEB makes main window unaccessible
Open Save for WEB => change the Image Size => hit Enter. Sometimes the next window popups invisible and I have no access to it. Thus it is impossible to close the Save dialog and get back to the artwork. Anywhere I click I only hear the ding sound (meaning like I have to confirm or cancel something first).
Save for Web window is inaccessible with mouse too: I cant resize it or interact with any of its UI elements. I can move it tho.But I can jump elements with the Tab button. With Tab, if I hit Enter…
2 votes -
Type on path tool, cannot flip to inside the path
Illustrator Beta 25.3 265@236190
MacBook Pro (15-inch, 2019) macOS Big Sur v. 11.2.3, 32mg memory, 2.3GHz 8-core Intel Core i9, Radeon Pro 560X 4 GB Intel UHD Graphics 630 1536 MB
Created a circle, attempting to use type on path tool, works find to place type outside circle, cannot drag the type inside the circle to be at the bottom. Shows there when I click and drag but when I release it places the text on the outside of the circle in a different location.
2 votes -
Illustrator paste in front not pasting on current art board
Paste in front keeps pasting objects back on the original art board, not on the one I have in focus, or a selected object on. Seems to error randomly, but when it does not work, it blows my productivity.
2 votes -
Export as SVG does not properly respect letter-spacing style on text
When saving as SVG, the exporter temperamentally interprets letter-spacing as either 0 (no style exported) or "1". E.g. within Illustrator I might set letter-spacing to 185, this would be exported as just "1" without a unit. Furthermore, if I open the file again, Illustrator interprets this as "90", and if I save again, the exporter exports without any letter-spacing.
2 votes -
Links panel expands uselessly to the right
Make the addresses in the links panel wrap inside the width of the panel as set by the user. As it is, if the address is long we lose site of the tools (relink, go to, edit, etc) of the right side of the screen and have to drag the panel back into view. Please......
2 votes -
Placed strokes don't save scale once embeded
If you place an AI file with strokes, scale the placement and then embed the link the strokes go back to their original size before the scale. The strokes view the correct size until you embed it.
Scale strokes & effect is checked in the scale window and in the prefs. Any other setting/pref that can fix that? or is this just a bug?
AI Version 24.1.1
2 votes -
"Neu Färben" erscheint nicht in dem "Eigenschaften Menu"
Windows 10
Man nimmt ein Objekt und schneidet aus diesem Objekt ein anderes Objekt. Wenn dieser Ergebnis ausgewählt wird erscheint "Neu Färben nicht". Aber wenn ich ein einfaches Objekt nehme(Kreis, Dreieck, Rechteck). Dann erscheint "Neu Färben" in den Eigenschaften Menü. Ich denke "Neu Färben" muss immer erscheinen und es ist egal welche Objekte ausgewählt werden.
Sie haben viele Werkzeugen, aber die alle halbwegs funktionieren. Und darüber ärgere mich immer wieder :(
2 votes -
Probleme bei GPU-Ansicht
- Illustrator 25.2.1 / macOS mojave 10.14.6
2.
Ansichtsprobleme, wenn alle Punkte in der sichtbaren Zeichenfläche angewählt werden (Direktauswahl-Werzeug)3.
Erwartet: Ansicht mit allen ausgewählten Anker-Punkten4.
Ergebnisse:
- Ansicht entweder nur komplett schwarz
- oder bunt übereinander liegende LinienScreenshots anbei:
- Ansicht entweder nur komplett schwarz
- oder bunt übereinander
Plus Pfadansicht, wie das Objekt normal aussieht-
Bildschirmfoto 2021-04-22 um 14.44.17.png 666 KB -
Bildschirmfoto 2021-04-22 um 14.44.01.png 4469 KB -
Bildschirmfoto 2021-04-27 um 09.06.29.png 315 KB -
Bildschirmfoto 2021-04-22 um 14.44.17.png 666 KB -
Bildschirmfoto 2021-04-22 um 14.44.01.png 4469 KB -
Bildschirmfoto 2021-04-27 um 09.06.29.png 315 KB -
Bildschirmfoto 2021-04-22 um 14.44.17.png 666 KB -
Bildschirmfoto 2021-04-22 um 14.44.01.png 4469 KB -
Bildschirmfoto 2021-04-27 um 09.06.29.png 315 KB
2 votes -
Image in Clipping mask as well as everything on its layer disappears constantly
Image in Clipping mask as well as everything on its layer disappears constantly. The image isn't displaced but when I double click where it is it shows itself in Isolation mode. Its terribly annoying.It shows as an outline but doesn't show up at all otherwise.
2 votes
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