Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8094 results found
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[PARM] error?
I have Windows 7, 64bit, running Illustrator CC and all of a sudden today I am not able to use the text tool and when I try to use the select tool on certain areas of the file the error message comes up that I attached to this.
4 votes -
Threaded Type not scaling correctly
Mac Pro (2019, Intel), MacOS 15.6.1, Illustrator 29.7.1
After the update to version 29.7.1, the text in linked type objects does not scale (using the Scale tool) or scales disproportionately (using the Selection tool).
The Free Transform Tool currently appears to be the only way to scale these objects together while keeping the type size proportional to the objects being scaled.
The issue occurs in new and existing documents.
See thread here for more details: https://community.adobe.com/t5/illustrator-discussions/type-not-scaling-correctly-in-linked-type-objects/m-p/15492486
3 votes -
Stroke issues with text containers when exporting into SVG
When exporting to SVG, text frames are interpreted as separate entities and inherit stroke/fill attributes from the text or group they are in. This results in unwanted strokes around the text frame itself. With other formats there are no issues.
Attached a native-export-png and a result of a svg-export-png.
3 votes -
一部の日本語フォントが正常に表示されない
macOS Tahoe 26.0 / Macbook Pro Late 2023
Illustrator 29.8.1添付画像のとおり、一部の日本語フォントが正常に表示されません。
他のAdobeアプリ(Photoshop等)では正常に表示されますが、Illustratorだけがダメです。
また、同じフォントでもウエイトによって表示される文字と表示されない文字が混在している様です。さらに、フォントパネル上ではフォント名が表示されていますが「フォントの検索と置換」のドキュメント内のフォント名が文字化けしています。
Illustrator 28.7.9では正常に表示されている様なので、OS依存のバグではなさそうです。
3 votes -
Real Time Drawing & Editing will not turn off for drawing shapes
When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.
Steps to recreate:
turn off real-time drawing & editing
select random fill color
select shape tool
draw shapeexpected result: only vector outline is seen during drawing
actual result: filled shape is seen during drawingI tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).
There is no problem when moving an object, that still displays the vector outline as expected.
When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.
Steps to recreate:
turn off real-time drawing & editing
select random fill color
select shape tool
draw shapeexpected result: only vector outline is seen during drawing
actual result: filled shape is seen during drawingI tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).
There is no problem when moving an object, that still displays the vector outline…
3 votesFixed and works as it should do in Beta 30.0.0.72 — please try to install it (or update if it’s installed) and verify if it works for you, before it gets pushed into General build.
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Illustrator最新版で A-OTF フォントが使用できない件について
お世話になっております。
現在、以下の環境で A-OTF フォントが Illustrator で使用できない 不具合が発生しております。
環境
macOS：15.6.1（Sequoia）
Adobe Illustrator：最新版（28.x）
Morisawa Fonts アプリ：最新版を使用
フォント例：A-OTF ゴシックMB101 Pr5
症状
Illustrator のフォント一覧には A-OTF フォントが表示されるが、選択すると代替フォントに置き換わり使用できない。
Photoshop など他の Adobe アプリ（Photoshop、InDesign）では同じフォントを正常に使用可能。
Morisawa Fonts アプリ上では該当フォントはアクティブ化されている。
実施済み対策
Illustrator のアンインストール／クリーンインストール
環境設定・キャッシュの削除
Morisawa Fonts アプリの再インストール、ログイン／再アクティブ化
macOS 再起動
上記すべてを実施しても改善せず
特記事項
Illustratorを一つ古いバージョン（27.x）に戻したところ、問題なくフォントを使用できた。
よって、最新版 Illustrator（28.x）と macOS 15.6.1 環境における A-OTF フォントの不具合である可能性が高いと考えられる。
ご確認いただきたいこと
Illustrator最新版と macOS 15.6.1 環境での A-OTF フォント非対応／不具合について既知の情報があるか
修正版のリリース予定があるか
回避策があればご教示いただきたい
3 votes -
Stroke scale is calculated wrong when resizing an object with the bounding box
When scaling artwork by dragging a corner (I used the upper right corner) the strokes get messed up. In the included image the left logo has strokes and fills. The right logo has strokes converted to paths. When I reduce the image down 50% using the numerical scale menu by double clicking the scale tool it turns out fine as the top 2 show. Below that are 2 logos I scaled by dragging the top right corner and holding option shift keys. The logo with the stroke shows the outline being much smaller. If I select the 2 the top stroke says 7pt and the bottom image shows 3.5.
When scaling artwork by dragging a corner (I used the upper right corner) the strokes get messed up. In the included image the left logo has strokes and fills. The right logo has strokes converted to paths. When I reduce the image down 50% using the numerical scale menu by double clicking the scale tool it turns out fine as the top 2 show. Below that are 2 logos I scaled by dragging the top right corner and holding option shift keys. The logo with the stroke shows the outline being much smaller. If I select the 2 the top…
3 votes -
Selected an object in a bottom layer makes it render on top when exporting to TIFF
When exporting to TIFF(doesn't happen when exporting to PNG), if I have text selected at the time, it appears at the front, when there should be layers above. I have attached a sample Illustrator file and resultant TIFF.
Illustrator 29.8
Windows 11 24H2 26100.50743 votes -
JPEGs cannot open in Whatsapp
The File > Export > Export as > JPEG/JPG produces files that cannot be opened in the latest WhatsApp. When opened, a popup will appear saying "This file was sent in an unusual format, which may indicate that this file is malicious, corrupted, or not supported by WhatsApp. For security reasons, this file cannot be opened.
3 votes -
Auto-update of linked images broken in Illustrator 2025 (works in 2024)
have encountered an issue with Illustrator 2025(~29.7.1) on macOS 15.6.1.
When I edit and save a linked PSD file in Photoshop, Illustrator 2025 does not auto-update the linked image immediately when switching back from Photoshop.
• In Illustrator 2024, this works perfectly: saving in Photoshop → switching to Illustrator → the link updates instantly.
• In Illustrator 2025, the update does not happen unless I first switch to another app or Finder, then return to Illustrator.
• I confirmed this behavior on multiple Macs, both before and after updating macOS.
• Preferences “Update Links Automatically” and “Check Links Before Opening Document” are enabled.It seems Illustrator 2025(~29.7.1) is not detecting the file system change event when switching directly from Photoshop.
Could you please confirm if this is a known bug, and if a fix is planned in a future update?have encountered an issue with Illustrator 2025(~29.7.1) on macOS 15.6.1.
When I edit and save a linked PSD file in Photoshop, Illustrator 2025 does not auto-update the linked image immediately when switching back from Photoshop.
• In Illustrator 2024, this works perfectly: saving in Photoshop → switching to Illustrator → the link updates instantly.
• In Illustrator 2025, the update does not happen unless I first switch to another app or Finder, then return to Illustrator.
• I confirmed this behavior on multiple Macs, both before and after updating macOS.
• Preferences “Update Links Automatically” and “Check Links Before Opening…3 votes -
The Default File Location option in missing in Preferences > File Handling
Whenever we install Illustrator anew and try to save a document for the first time, we are given a choice — to save into Cloud or save locally. The default choices is Cloud and 'Don’t show again is checked) — Adobe actively wants users to use their system, I get it. However, if one makes a mistake and wants to alter this choice later — they can’t do it anymore.
At some point we had this option exposed in Preferences > File Handling, but later it started to randomly disappear for users, with the same build used. The support can offer nothing but to reset Preferences, but it never helps to make it appear back. The blank spot is there, but the option is gone.
We, however, can toggle it with a script, with a single line:
app.preferences.setBooleanPreference ("AdobeSaveAsCloudDocumentPreference",false);or go to the 'Adobe Illustrator Prefs' file and set this key to zero:
/AdobeSaveAsCloudDocumentPreference 0So the option exists, it just doesn’t get exposed.
I personally think it’s a trap. I think Adobe lures users to use the Cloud. I think this perfectly fits the 'Adobe uses shady practices' and whatever the team can say in response (except for 'It is now fixed' with the users proving it is) I will treat as fueling these practices.Here’s a discussion at forums about this:
https://community.adobe.com/t5/illustrator-discussions/turning-off-save-to-cloud-as-default/td-p/13076982Whenever we install Illustrator anew and try to save a document for the first time, we are given a choice — to save into Cloud or save locally. The default choices is Cloud and 'Don’t show again is checked) — Adobe actively wants users to use their system, I get it. However, if one makes a mistake and wants to alter this choice later — they can’t do it anymore.
At some point we had this option exposed in Preferences > File Handling, but later it started to randomly disappear for users, with the same build used. The support can…
3 votes -
Cannot move images in my design.
I'm not able to move images in my design. If I click image trace and make the image into a vector then I can move it, but as soon as I rasterize it back into an image then I can no longer move it. I also am not able to click to select the image, I have to drag a box around it to select the image.
Things I've tried:
- Checked for update
- Restarted my computer
- Restarted Illy
- Restarted Illy while pressing shift-options-command
- moved the file to my desktop (off of external drive)
- cleared storage, incase my scratch disk was getting fullNone of these have helped.
I'm not able to move images in my design. If I click image trace and make the image into a vector then I can move it, but as soon as I rasterize it back into an image then I can no longer move it. I also am not able to click to select the image, I have to drag a box around it to select the image.
Things I've tried:
- Checked for update
- Restarted my computer
- Restarted Illy
- Restarted Illy while pressing shift-options-command
- moved the file to my desktop (off of external drive)
- cleared…3 votesWe’ve released version 29.8.1 that resolves the underlying issue with object and artboard scaling. We recommend updating to this version to prevent similar issues in the future.
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Many issues in Illustrator 2025
Hi everyone,
I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:⚠️ Main Problems:
Error ID: -128 when pasting text
Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
Can't paste the type. ID: -128
This makes it impossible to replace or update any existing text areas.Can't move objects: transformation too large
When trying to move a single element, I get an error:
Can't move the objects. The requested transformation would make some objects too large.
No idea why this happens—nothing is grouped, and I’ve checked that all layers are unlocked.Dragging text boxes stretches the text instead of resizing the box
When I try to expand a text area, Illustrator stretches the text itself rather than increasing the box size. It seems like all text is stuck in Point Type mode, and switching it to Area Type doesn’t always work.Selection issues and erratic grouping
Some objects can't be selected at all unless I use Outline mode.
Clicking one object sometimes causes all nearby objects to move.
Even though I haven't grouped anything, Illustrator treats random sets of objects as if they're linked.
Save and export often fail or hang
Saving the document often gets stuck or results in a corrupt file.
Exporting as PDF, PNG, or SVG occasionally fails without an error or freezes Illustrator entirely.
🧪 What I’ve tried:
Clean reinstall of Illustrator 2025
Resetting preferences
Unlocking all objects and layers
Copying elements into a new document
Using older file formats (e.g., Illustrator 2020)
Saving as SVG and reimporting
Hi everyone,
I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:⚠️ Main Problems:
Error ID: -128 when pasting text
Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
Can't paste the type. ID: -128
This makes it impossible to replace or update any existing text areas.Can't move objects: transformation too large
When…3 votes -
Saving Process
I recently updated my Illustrator, and I've encountered a new error. When I try to save my project, the saving process won't complete, and there are no options to cancel it. Also, it is not shown on the tasks panel. I have to open a new document and save that as a new file. After a few rounds of saving, the problem occurs again, and I have to force stop the app to prevent further issues with recovered documents.
I would greatly appreciate your help in solving this problem. Thank you.
3 votes -
Duplicating Artboard will unlock and show locked and hidden elements.
When using the Artboard Tool and clicking on a + sign next to an artboard while holding the Alt/Option key to duplicate an artboard with its contents, Illustrator will Show and Unlock all hidden and locked objects/layers.
It does this only the first time, when using Undo and trying again it works correct.
See: https://community.adobe.com/t5/illustrator-discussions/why-does-illustrator-switch-hidden-layers-back-on-and-unlock-them-when-duplicating-an-art-board/m-p/15455446#M4498383 votesThe fix is pushed into the latest Prerelease build and is scheduled to get shipped into the next general build
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Can't select linked png/bmp files when they have transparent backgrounds.
Placing several linked BMP or PNG files with transparent backgrounds causes them to become randomly unselectable by clicking on them. You have to go to outline mode, find and select the edge of the image, or select with marquee tool and then carefully unselect the extra objects. Either way, it cannot be moved except to click on the edge of the images frame. This has been an issue for years. I think I may have even posted about it before, but can't find that now. IMO this is an issue that should be escalated as it such a basic operation that is broken. See the video below. This has been replicated by many others.
Placing several linked BMP or PNG files with transparent backgrounds causes them to become randomly unselectable by clicking on them. You have to go to outline mode, find and select the edge of the image, or select with marquee tool and then carefully unselect the extra objects. Either way, it cannot be moved except to click on the edge of the images frame. This has been an issue for years. I think I may have even posted about it before, but can't find that now. IMO this is an issue that should be escalated as it such a basic operation…
3 votes -
Enclosed Mode toggle button in Control and CTB
Illustrator now has a dedicated option to permanently toggle Enclosed Selection Mode, in Preferences > Selection & Anchor Display > Select Objects only within Marquee.
However, there’s no hotkey we can assign to this option (or any other option in Preferences!) or a button outside or Prefs — in Control panel or Contextual Task Bar... Properties I don’t mention, since it’d certainly want me to have nothing selected.Originally by Derek Watson.
3 votes -
塗りの線幅が縮小すると幅が変わってしまう
図形や文字の幅をアピアランス→塗りを指定→パスのオフセットで
幅を変更しています。ｖ29.61と29.6でイラレを使用すると
縮小などをした際に幅の比率が変わってしまいます。(線幅と効果拡大縮小もチェック済み)
※線で作成した図形や文字は比率を守ってくれます
29.51を使用すると問題なく拡大縮小ができます。
これはバグなのでしょうか？3 votes -
Scroll wheel over Opacity input field only affects selected object if the input is NOT focused
- Switch to the CPU preview, or use the GPU preview and turn off 'real-time drawing & editing'.
- Make an object. Keep it selected.
- Hover your cursor over the opacity numeric input box in Transparency or Properties. Play with your scroll wheel. Watch the opacity change.
- Click in the input box. Keep the cursor over it. Play with your scroll wheel. The number changes but the object does not, until you hit return.
- Try this in Illustrator 2020. Observe that in both steps 3 and 4, the object changes opacity regardless of whether you click on the opacity input box or not.
The settings in the Performance pane of the prefs interact with this:
If the GPU preview is on, this only happens if 'real-time drawing and editing' is off.
If the CPU preview is on, this always happens regardless of the status of the real-time drawing switch.
I observed this on a Mac running OS 14.7.6 and Illu 29.3; this change happened somewhere between 24.3 and 29.3. I just checked 27.8.1 and it has the new, undesired behavior as well. I'll see if I can get the person who brought this glitch to my attention to report their operating system and Illu version here as well.
This may affect other input boxes, I tried a few different stroke weight boxes and it does not affect them. The original discoverer suggested that other input boxes are affected but only listed the opacity.
- Switch to the CPU preview, or use the GPU preview and turn off 'real-time drawing & editing'.
- Make an object. Keep it selected.
- Hover your cursor over the opacity numeric input box in Transparency or Properties. Play with your scroll wheel. Watch the opacity change.
- Click in the input box. Keep the cursor over it. Play with your scroll wheel. The number changes but the object does not, until you hit return.
- Try this in Illustrator 2020. Observe that in both steps 3 and 4, the object changes opacity regardless of whether you click on the opacity input box or…
3 votes -
Copying (Ctrl+C) a Radial repeated object with a drop shadow causes crash
Illustrator 29.61
I was able to re-create the crash with the following steps:
Create New Document.
Create 5 basic shapes, group them.
From the application menu, go to Object->Repeat->Radial and apply it to the group.
Double click on the original group to isolate it, from the appearance panel add a fx drop shadow to the grouped object.
Exit isolation.
select the repeated group and copy it
Crash.Playing around with this, the crash only occurs when you add the drop shadow after applying the radial repeat. The easy solution is to apply the drop shadow prior to applying the repeat.
I did not test other fx options.
Illustrator 29.61
I was able to re-create the crash with the following steps:
Create New Document.
Create 5 basic shapes, group them.
From the application menu, go to Object->Repeat->Radial and apply it to the group.
Double click on the original group to isolate it, from the appearance panel add a fx drop shadow to the grouped object.
Exit isolation.
select the repeated group and copy it
Crash.Playing around with this, the crash only occurs when you add the drop shadow after applying the radial repeat. The easy solution is to apply the drop shadow prior to applying the repeat.
…
3 votes
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