Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
977 results found
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Mouse click sticking
This problem only seems to happen in Illustrator. I have not seen this issue when I use Photoshop.
Clicking with the mouse, does not always work as expected. It is almost like there is a long delay before the release is detected, resulting in a drag operation. Sometimes I see the spinner appear after I click. I have tried a different mouse, same issue. In the video, I am only ever doing a quick click, without moving the mouse.
13 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Add scrollbar to the Image Trace panel
The 3d panel has a scrollbar, but the image trace hasn't.
12 votes -
Scale Strokes & Effects checkmark in Transform panel is disabled when nothing is selected
Illustrator has many ways to reach certain values, options and functions: through menus, panels, preferences, etc. Accessibility options are fine most of the times, and we are all used to this approach (sometimes it becomes ridiculous, like with many ways to access Transform).
But there are some toggles which are hard to control.
'Scale Strokes and Effects' can be accessed in Preferences (as a global option), in the Scale dialog (as a local option), and in Transform panel (as some kind of contextual option)...No. I lied, but in a way I once was fooled by Ai. These are the…
12 votes -
Tool buttons appear as copies in other toolbars
Ai display a copy of the currently selected tool in each custom tool panel a user have. This is distracting, eats up space, and serves no practical purposes.
Yes, I kind of understand the logic behind this... 'what if a user does not have the currently picked tool in any panel now displayed? how can they know what tool is no active?' — but why EVERY panel? Choose one. Or let the user to choose one.
You are allowing to create toolboxes with no fill/selector stroke, without Draw modes even (Normal/Behind/Inside) — something a user can’t get anywhere else if…
12 votes -
Font Height Options Tab order is broken
In Character panel, when you choose an option to display Font Height Options, hitting Tab to focus works wrong.
Click Font Family field to focus it and press Tab to focus the next one, Font Style. It works fine, nut the next press moves the focus to the Font Size field, skipping Font Height Reference field!
So it means we can’t access this field at all using a keyboard.12 votes -
Pressure option not showing / grayed out with Wacom tablets/pens
Wacom pressure not showing on menus illustrator 25.4.1.
But if I use the Wacom 6d brushes, it have the pressure. But again, if I turn of pressure on Wacom brushes, it goes grey again and I can't turn on again.
And if I create a brushes from scractch, pressure is greyed out, and I'm using Bir Sur, and can't go back the drivers, like I did on the old machine (Wacom drivers, but there is high Sierra, that support an old drivers) it worked on old driver. But on Big Sur I have not this option. and I already tried…12 votesI am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Missing close, minimize, and maximize buttons on Mac
I use Magnet and whenever I snap the window to the full screen (4K) the maximize, minimize and close buttons all disappear.
MacOS Big Sur, version 11.3.1
Adobe Illustrator Desktop (M1 Beta)-
Screen Shot 2021-12-15 at 3.51.03 PM.png 700 KB -
画面収録 2021-10-06 9.58.58.mov 1352 KB -
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Screen Recording 2021-05-13 at 10.37.41 AM.mov 26712 KB -
Screen Shot 2021-05-13 at 10.34.06 AM.png 658 KB -
Screen Shot 2021-02-02 at 10.35.31 AM.png 231 KB -
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12 votes -
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Select Objects in Layer selects locked objects
Objects that are locked within a layer get selected when selecting everything in a layer. Instead of selecting everything in the layer except the locked items.
Win 7, Ai CC 23.0.3
12 votes -
Color panel switches from secondary display to the primary display
I run 2 monitors in Windows 7, most typically with my artboard window on the left (display 'A'), and a layout of panels on the right (display 'B').
Not sure whether it started with this immediately after installing 2019, but today, any click on a Fill/Stroke proxy, either the one in the Color panel, or the one at the bottom of the Tools panel, the Color panel instantly jumps from display B to (the same position on) display A.
So here's the normal state:
https://forums.adobe.com/thread/2549930See the Color panel at the bottom of the second-from-left column of panels on display…
12 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Actual Size view menu does not display at actual size...
The new "Actual Size" feature under the view menu does not zoom to actual size. a 1" square is displayed at around 7/8" instead.
12 votesthere are two issues in this post
1. Users want this feature to work on multiple monitors.
2. Users want to have a view actual pixels for web drawings.for #1 please vote here: https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/35799382--actual-size-should-work-with-multiple-monitors
for #2: we have an option to disable – You have to go to Preferences > General and uncheck “Display print size at 100% Zoom”.
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Right click menu location bug. Win10 200% scaling.
When I do right click, coordinate of context menu location doesn't double and located at the center between of cursor and top left corner of the workspace. This bug happens at all CC versions support Hi-dpi displays. Absolutely clean Windows, Illustrator, no plugins.
12 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi,
This issue has been fixed in the latest Illustrator version (23.0.3 on WIN & 23.0.4 on MAC).
Please update AI & let us know if you are still facing the issue or not.
Thanks & Regards,
Raghuveer Singh
Illustrator Team -
Layer panel not working with document multiple windows
Hi, I have the AI latest release (21.1.0) and I'm facing an issue with multiple windows on two different screens of the same project.
The layers panel is not responding when I want to open a layer tree, block and hide/show.I read there are some problems with the GPU preview so I tried to disabled it but the problem is still there.
I try to explain what I'm doing:
1. Open an empty New Document
2. Add two new layers
3. Draw something on every layer
4. Duplicate the window going to Window > New Window (I want to…12 votesThis issue is fixed in 23.0.
If it is still reproducible, please drop an email to sharewithai@adobe.com with this user thread link.Thanks
Anish Kumar
Illustrator Team -
Modal panels for Free Transform tool, Dimension tool, Smooth, and Recolor pseudo-panel get hidden under other floating panels
Free Transform Tool and Dimension Tool have several modes presented in small floating modal panels and appear only when the tool is picked.
However, their z-order makes them hide under other floating panels, making it hard to find these pseudo-panels if a user choose to have real panels floating in the spot.
It’s easy to locate them by hitting Tab, since they doesn’t get hidden like actual panels and toolbars, but you have to know the trick.
I think their order should be above and not below.
11 votes -
Transparency panel shows 0% for the mixed opacity values
When having a selection of art with mixed opacity values, Transparency panel should display blank, as Illustrator does for color values or stroke weights, but instead it lies they all have 0%.
Take a look at the GIF attached.
11 votes -
Giant Font Menu in Secondary Monitor
Using an external/secondary monitor off of a Surface Pro 6. The Font Menu is so big it's unusable. Works fine on the main display, but gets like this on the second monitor.
11 votes -
Artboard tooltip cannot be dismissed
When I double click on an Artboard to open its properties, I receive a blue tooltip "Shift-click to select multiple artboards. Alternatively, Shift-drag to draw a marquee...". However, I am unable to dismiss this tooltip because the Artboard Options dialog is open, and that is at the highest z-index, and I cannot interact with any other interface unless I dismiss this dialog.
11 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Drop shadow bug on modal dialogs
Modal dialogs in Illustrator 22.0.1 (64-bit) on Windows are rendering incorrectly for me.
11 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Persistent Toolbar Rich Tooltips
Tooltips are particularly buggy when using more than one monitor, they tend to persist and keep animating whilst users are attempting to focus on what they are doing within the interface.
10 votes -
Context Task Bar flickers when panning with a scroll, using mouse or touchpad
CTB hides itself when we pan.
It looks more or less tolerable when we hold Spacebar to pan, or hold a mouse wheel ('why should someone has access to the panel while scrolling'), but it looks HORRIBLE when scrolling with a wheel or using a touchpad.The panel flickers each tick, making it painful to look at.
Some say it happens for them only with Show Grid enabled, but for me it just happens all the time. Either way, CTB should be smart enough to skip the state update for this type of panning.
10 votes -
Illustrator does not omit spaces in values in inputs, unlike in InDesign
Just like it is demonstrated in this post: https://www.instagram.com/p/Cnv5bcuIOrt/
Unlike in InDesign, where we can accidentally make this:
'21 |mm' → '21 0|mm' and get '210 mm' as a result, in Illustrator it goes liek this instead:
'21 |mm' → '21 0|mm' → '21 mm'
It just doesn’t understand what an aiming mistake is. Makes little sense, since it can’t be anything but that, so no punishment, please.10 votes
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