Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8071 results found
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Blinking Cursor absent in Artboard panel
Operating system: Mac OS 10.14.6
Illustrator version: 24.2.3Hi, When typing inside the Artboards panel to name artboards the blinking cursor appears to be missing.
Regards
Gary4 votes -
Drop shadow results are unusual when converted to grayscale
Version: 23.1 and 24.2.3
phenomenon:
1. Create an object
2. use drop shadow from appearance menu
3. From the Edit menu, select Edit Color and then Convert to Grayscale.After conversion, the drawing of the drop shadow is not normal.
There will be a problem even if you save it as a PDF.Version 22.1 does not have this problem.
4 votes -
shift does not create square artboard, but uses previous proportions
illustrator 2020 - 24.2.3
mac os catalina 10.15.6in the newest version of illustrator, creating a new artboard while pressing shift just creates an artboard at the same dimensions as the previous one, rather than as a square. having to take the extra steps to manually type in exact square dimensions is a real time suck when i have to create many different sizes on one document. there should be a way to get that old setting back!
4 votes -
Export For Screens rememebers destination location (like 24.1.3 and earlier)
EXPORT FOR SCREENS: In Version 24.2 onwards, Illustrator exports the file to the same folder as the source AI file.
If I change the destination location, it reverts back to the same folder as the source when I reload Illustrator. Before this version, it would remember the destination location. I like to keep a separate folder for all exports, separate from my AI files.
4 votes -
Objects become locked
Objects become locked in place for no reason - no object is set to lock.
This happens randomly when working with objects / shapes / strokes.The only way to get rid of the issue is to restart Illustrator.
4 votes -
Window auto scrolling
When opening Illustrator the file auto moves to the right at a slow pace. When hitting Shift it jumps - it only stay still if the mouse is off the application. The art won't stay steady on screen.
4 votes -
New Illustrator 2020 laggy and slow on the simplest of tasks
Illustrator 2020 is really laggy and slow, only when completing simple tasks like colour picking, moving art-boards, selecting different objects, or even just wanting to zoom in or out.
4 votesGeneral slowness on using Illustrator on Mac is one of the major issues reported in this thread. Illustrator team made significant progress in replacing Illustrator’s GPU rendering engine from OpenGL to macOS Native Metal Rendering Engine – https://developer.apple.com/metal/.
We have observed common operations like Zoom, Pan, and rendering operations are now smoother in cases where it was sluggish as reported in this thread. We urge Mac users to try the Illustrator Beta build with Metal support and share your feedback.
Please note, this may not address other performance issues reported in this thread not related to rendering like File Save, Export, or slowness in any particular feature.This build is available in Illustrator Prerelease Download Section – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713
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align panels
macOS Catalina 10.15.5
illustrator 24.2
aligning panels with a figure
align panels to the left
panels aligned to the right4 votes -
Hide edges not working
When choosing to hide edges of selected objects, 1 or more objects still have edges visible. I have resorted to back saving my documents as this feature is crucial for layouts.
4 votesAs far as I know, the auto-keying an object in a selection was a bug introduced in one of versions, not caught in time and slipped into the release, later fixed.
Since no object is forced as a key right now, I assume there is no need in having its bold outline to be hidden when Hide Edges is active, since these two factors rarely meet... However, if you have a workflow that requires to have both — I encourage you to file it as a feature request with some examples.
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Rectangle tool draws slightly rotated rectangle
Update 24.2 - When drawing a rectangle (by selecting the rectangle tool, clicking on the artboard, and entering desired dimensions), the resulting rectangle is slightly rotated, skewed or tilted. It's not noticeable until it's viewed in outline mode.
To confirm this, I create a 1" x 1" square with the rectangle tool. Then drag the ruler origin to the top left anchor point. The transform palette confirms this anchor point is at x=0, y=0 (as expected). Then I select the top right anchor point and see that its coordinates are x=1, y=-.0022. The y-value should be 0.4 votesAs per the comment, the solution might be to check the Constrain Angle value in Preferences > General (Cmd/Ctrl + K) — it should be 0.
If you still have this issue when it’s set to 0, please comment.
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Default save location for "SAVE FOR WEB" in Illustrator 2020 (24.2)
Hello,
In version 24.2 of Illustrator the behavior of the SAVE FOR WEB (LEGACY) function has change. In version 24.1 and older, the default saving location vas the last saved location used, in version 24.2 it is the location where the Illustrator (.ai) file is located which is by default. I was wondering if this is a bug or voluntary choice because it affects my work flow considerably even if it may seem like a small detail. I understand the value of saving by default where the Illustrator (.ai) file is located, but I would like to choose the method…4 votes -
Illustrator 24.2 crashes while using gradient tool
Right before I updated to the most recent Illustrator 24.2 I experienced the issue and then it continued after the update. I reset my preferences but it did not resolve the issue.
OS: Catalina 10.15
MacBook Pro (15-inch, 2017)
Desktop Illustrator 24.2Thanks!
4 votes -
Workspace show problem
Workspace panels & Tool panel continually disappear when I change the workspace from type to another and the only way to show them is to Quit the program this is toooooo Bad
4 votes -
Popup Message: Error loading plugins
There is a bug. Once I launch Illustrator I get the popup message about Error loading plugins. SelectiveUnlock.aip. Otherwise the program functions after I click on OK to close the popup.
4 votes -
"Don't show again" check box
"Don't show again" apparently means show every d*mn time.
Checking the box never works. Why?
And why does the pop-up that wants to give you the Adobe Illustrator tour show up every time I restart the program? I've used this program 20 years. I don't want to take the freakin' tour. Ever.
Fix your sh*tty program and make it as good as it was before CC.
4 votes -
Export resolution
There is an inconsistency between illustrator and the rest of the world (Photoshop / Bridge / Finder) regarding export resolutions.
When one exports a 100px board on Ai set at 300ppi the file info shows 422 x 422 i.e. 100 * 300 / 72 on Ps an export will show as 100 X 100 which makes sense and that’s how other programs view it.4 votes -
4 votes
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Gradient stroke cannot be cut and pasted.
Reproduction:
- Draw a path with a gradient stroke and no fill.
- Select and cut or copy the path.
- Paste. Normally, In Front, Behind, or In Place.
- The expected result is, of course, a new copy of this gradient-stroked path.
- Actual results range from a copy of the path with the stroke expanded, an image that was cut and paste sometime last week, or an error popup that says "This operation cannot complete because of an unknown error [PDF!]"
Seen on OSX 10.14.6 with AI 24.1 and AI 24.1.2.
4 votesAs per the comment from the OP, the LaunchBar clipboard manager seems to not be compatible the Illustrator format. The same happens with other clipboards managers, including the default one for Windows. However, there are reports it used to work with previous versions of Illustrator. If you have more details on this, or the same problem, — please comment.
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Image trace error
Whenever I use Image Trace option. I get the following message - "this operation cannot be complete because of an unknown error" [CANT]. I am using windows 7, Intel i3 processor and AI 32 bit. Can you please help. I went through the File explorer exercise in other comments but nothing is 'denied' in properties.
4 votes -
CC Library Character Styles Set Leading to .01pt
Character Style works fine in Character styles panel, but using Character Styles saved in a CC Library, results in leading being set to .01pt.
This is with a style saved from document to library, or created directly in CC library.
4 votes
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