Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8058 results found
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Image Trace only creates a white box
The "Image Trace" function only creates a solid white box, regardless of what image trace option I select.
Using the new Illustrator CC 2018.
9 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Illustrator 2018 Crashes
I have Surface Studio, 32 Gig, Windows 10. Today I installed the CC Updates and now Illustrator crashes every 2 or 3 minutes. I uninstalled Illustrator and reinstalled it, but the crashes continue. Finally in desperation I uninstalled Illustrator 2018 and reinstalled Illustrator 2017. At least now Illustrator is stable.
I sure would like to know what to do to fix the problem. You know it wouldn't be a bad idea if one could reach support with install problems.
9 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
9 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
ブラックの色をドラッグ＆ドロップで選ぶとBK100の色がリッチブラックになる
塗り（または線）を画像のように下のブラックを選択するところからドラッグ＆ドロップで選ぶとBK100がリッチブラックになってしまった。 ドラッグ＆ドロップではなく、クリックで色を選ぶとBK100になる。スウォッチの中に入っているブラックからドラッグ＆ドロップで選ぶとBK100になる。これはCS6の時からある バグです。
9 votes -
Can't see anchor point and handles of paths after breaking link to symbol.
- Version 21.1.0
- Draw the circle or any other simple shape, convert it to symbol then break link to symbol. Choose Direct selection tool and click on any anchor point. As result you will not see the handles of any point. The handles are shown only in isolation mode or outline mode but not in basic prewiew mode.
9 votesHi,
We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#CheckforupdatesWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Large Amounts of Text overrun text area, disregard justification
I'm using Illustrator CC (2017).
I am creating a 6'x4' poster, where a single text box holds the entire text of the Bible (~730,000 words) as a single string of text (regular spaces between words, but no paragraph returns) in Helvetica Neue Lt Std, 107 Extra Bold Condensed, 3 pt size with 2.7 pt leading, all caps, full justification, default hyphenation. I am using a text wrap around a compound object with a transparent fill to create a negative space in the midst of this text block (in my case, that compound object is text converted to a shape, so…9 votesThanks for reporting this bug Illustrator Team really appreciate this.
We are able to reproduce this issue in house and we are investigating it . -
Objects just vanish when rasterizing inside a clipping mask
Okay, this is seriously annoying. In the latest Illustrator on Windows, if you rasterize inside a clipping mask, poof — your objects are gone.
Steps (super easy to test):
Draw a bunch of objects and group them.
Make a shape and apply a clipping mask.
Double-click to go inside the group.
Select everything and rasterize.
And just like that... everything disappears.If you leave even one object out of the selection, they don’t disappear.
But when you select all → gone.
If I only rasterize one object, or part of them, it works fine. But if I select all? Illustrator…
8 votes -
グループに含まれるテキストの組方向を正確に表示しない
iMac27inch/i5/32GB mem/1TB SSD/macOS14.7.2
Illustrator ver.26以降で確認Step to Reproduce
1. 新規ドキュメントにポイントテキストを複数作成する。そのうち、いくつかは縦組みに設定。
2. すべてのポイントテキストを選択してグループ化する。
3. ダイレクト選択ツールまたはTツールで縦組みのテキストを選択する。
4. メニュー：書式→組み方向を選択した際に縦組みテキストを選択しているにもかかわらず横組にチェックが入っている。期待する結果
縦組みのテキストを選択した際には該当メニューで縦組みにチェックマークがついている。実際の結果
縦組みを選択しているにも関わらず横組みにチェックマークがついている。この縦組み・横組の表示は選択範囲に複数の状態が含まれた場合にデフォルトの横組が選択されるという挙動になっています。端的に言って、この複数ステートをデフォルトで表示してしまうのも問題です。本来であれば双方にチェックマークがつかない状態で表示するべきところです。
グループ化されたオブジェクトの一部を選択した場合でもこの組み方向の機能はペアレントの状態を参照しているようです。正確に選択範囲の状態を反映した表示にするべきです。EN Translate
Step to Reproduce
1. Create several point texts in a new document. Set some of them to vertical type orientation.
2. Select and group all point texts.
3. Select the vertical text with the Direct Selection tool or the Text tool.
4. when selecting Menu: Type-> Type Orientation, the Horizontal checkbox is checked even though the vertical text is selected.Expected Result
When vertical text is selected, a check mark is placed in the vertical menu.…
8 votes -
Custom art brush results in way too many anchor points when expanded
As reported here by Peachtears13: https://www.reddit.com/r/AdobeIllustrator/comments/1kei4zn/custom_art_brush_results_in_way_too_many_anchor/
Having a simple path (with minimum amount of points), applying a simple art brush (with minimum amount of points), and then expanding it gives a ton of extra points, hardly needed to define resulting shapes.
It worked MUCH better in CS4... and then became much worse in CS6 (or perhaps in CS5) — take a look at the images attached.
Yes, there are tools to deal with the mess afterwards: native Simplify, plugin VectorFirstAid... but it should not be like this in the first place.
And please, do not 'solve' it by throwing in…
8 votes -
Add “...” to the menu items of the modal dialog
en
In macOS apps, it is customary to append “...” to menu items that require the user to perform additional actions after selecting the menu item (e.g., modal dialogs). This is found in the Human Interface Guidelines | Apple Developer Documentation.
Illustrator 2025 (29.4) followed this rule, but Illustrator 2025 (29.5) has departed from this rule for a few items.
- File > Generate Vectors
- Object > Generate Vectors
- Object > Gen Shape Fill
The change should be allowed if it is intentional, but seeing that the other items still follow the rules, it…
8 votes -
Offset Path and Aligned Strokes get rendered partially with a specific handle configuration
When a curved segment of a path has diverging handles that are oriented in different quadrants across the X axis (this is my guess), like it’s shown in the attached document and the GIF, Illustrator renders the result only up to the horizontal tangents of the path. Same thing happens if you try to toggle Align Stroke options (they seem to use the Offset math).
Adding and extra point on the rendered segment helps, but it’s not really a solution.
The bug is quite old and perhaps it’s time to get it fixed?8 votes -
中韓フォントの文字組みを変更してもアキが変わらない
フォント「思源黑體 TW」の文字組みを「なし」や「行末約物半角」などに変更しても、アキ量が変化しない現象がありました。
上記現象が発生したバージョンは下記の通りです。OS：Windows 10 Pro
Illustrator CC：V 29.1、V 29.2、V 29.3.1（V 29.2.1、V 29.3は調べてません）
なお、V 29.0、V 28.7.3 は当該現象は発生していません。問題発生時の手順：
・スクリプトを使いCSVデータを読み込んで文字情報を取得、文字をイラストに書き込む
・文字入力後、フォント「思源黑體 TW」へ変更
上記どちらでも問題が発生します。想定していた結果：
添付をご参照ください。
V29.0文字組み「なし」.png
V29.0文字組み「行末約物半角」.png実際の結果：
添付をご参照ください。
V29.1文字組み「行末約物半角」.png
V29.1文字組み「なし」.png
この２つの全角、半角のアキが同じ（変化がない）となっております。
（どれを選んでも「なし」と同じ状態です）他のフォント（下記）で試してみましたが、アキ量の変化は確認できました。
・源ノ角ゴシック JP
・A-OTF UD新ゴ Pr6N L
・メイリオ
・游ゴシックIllustratorフォーラムにも投稿し他の方にもご検証いただいたところ、日本語以外（繁体字、簡体字、ハングル）のフォントで同様の現象が起きているようです。
また、InDesign20.1(2025)でも同様の現象が起きているようです。バグであれば是非ともご対応いただけると幸いです。
よろしくお願いいたします8 votes -
Select Unused Swatches does not select the second black swatch in Grays color group
— Create a new Print document with default swatches.
— Delete ALL the presets: brushes, symbols, graphic styles...
— Now Open Swatches and run Select All Unused command from its flyout menu.
White and Black are not selected (expected in a way).
But notice that 'C=0 M=0 Y=0 K=100' is also not selected.
So when all the selected swatches get deleted, this black duplicate stays, and the color group stays, and you have to delete it manually — each time.I tried to understand what forces Ai to keep it.
As I said, not presets remain, and I redefine the…8 votes -
Switching keyboard layout with Win32 API message hangs Illustrator.
When I switch the keyboard layout to non-English, using the Win32 API SendMessage/PostMessage WM_INPUTLANGCHANGEREQUEST (0x50), Illustrator crashes.
8 votes -
Illustrator prevents Mac display from sleeping due to inactivity
When Illustrator is left open for some time, it prevents my MacBook display from turning off and locking. It also prevents the screensaver from coming on. I am 100% sure this is caused by Illustrator because I have done the following experiment twice:
- Change the screen saver to come on after 1 minute.
- Leave the Mac idle for over 1 minute.
- Screen saver does not start.
- Close Illustrator application.
- Leave the Mac idle again.
- Observe that the screen saver starts and the computer locks after 1 minute.
After restarting Illustrator, the problem goes away for a short time but then…
8 votes -
Can’t select an object under a locked object
I'd like to be able to work on an area that is under a locked layer.
Currently I can't select anything that is under it. Selection tools just want to select the object on top that it ain't allowed to select... Can't it ignore it? It is locked.Maybe there is a paramaeter somewhere about it, but I didn't find it so far.
Example of use : You have a reference image/object that you put on top with multiply or darken mode and some transparency.
You could say put it under your working layer and ask you working layer to…8 votesThis most probably happens because of the 'Select and Unlock objects on canvas' option being enabled in Preferences > Selection & Anchor Display section.
It allows to 'select' and unlock all or chosen objects directly on canvas. If you wish to have this option split into two — one for unlock widgets and one for having an ability to 'select' locked objects — please upvote a corresponding feature request here: http://illustrator.uservoice.com/forums/333657/suggestions/48753221
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Shift-clicking a swatch in Control bar to show alternate color UI no longer works
Shift-clicking a swatch in Control panel no longer opens the color mixer.
Clicking a swatch in Control panel then double-clicking the swatch no longer works.Apple M1 MacOS Sonoma 14.5
2024 Illustrator 28.68 votesHi All,
We have made the fix for this issue, please try out the latest beta.
We are aware of a few cases where the issue might persist and are working to fix these as soon as possible.
Warm regards,
Aishwarya G Gadodia
Illustrator Team
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Hitting Escape while editing a field does not cancel the value but applies it
I don’t know why nobody reports this...
If I input something in a field and I want to abort and return to the previous value, I hit Escape.Sometimes the first Escape closes the suggestions dropdown (like in browsers), and only the second one restores the previous value.
A LOT of apps follow this rule except browsers:
Affinity Designer, Inkscape, CorelDRAW, Blender...
Non-design ones too: MS Office, Google Docs, various text editors... A LOT.Some apps keep the value entered, but don’t apply it, and put the old one back when an object get reselected — Xara does it.
Some…
8 votes -
Aligning doesn’t work for groups with strange empty unselectable objects inside, imported from SVGs (originally made with Illustrator)
Several objects were made in Illustrator and exported to SVGs.
Later they were imported back into Illustrator.
Please take a look at both the GIF and the file atached.When one tries to select all the top-level groups and align them to left — it doesn’t work.
Aligning to center and to right works, but once these get aligned to right — aligning to center stops working too.When exploring layers, it’s clear that these groups have something else inside besides rectangles — but only in Layers, not on canvas. These can’t be selected or changed, only rearranged, renamed, deleted.
…
8 votes -
Width tool not working right: can’t adjust widths at the first point of the path
Have a fairly simple shape inside a radial repeat x 12. That shape has about 4 width adjustments. And one of them has a hard adjustment, from wider to smaller, but it acts really weird and can't make it a smooth width. It doesn't have two width adjustments on top of each other, and I can't delete the width adjustment. This has happened twice in different files, made separately but with similar processes. Can't seem to find a way to fix this besides deleting and starting over.
Windows 11
Intel i5 13600k
iGPU
32gb ram
Adobe Illustrator version 28.58 votes
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