Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8168 results found
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Drawing shapes using any tool ignores colour and stroke settings
Drawing a new shape either using the automated tools of square/ellipsis etc or when drawing when the pen tool, the stroke stays the setting of a previous setting, despite what is displaying. Likewise, the colour shows the 'correct' setting but retains the setting of a previous setting.
I have closed Illustrator and restarted the application but it's still happening.
Operating system: macOS Monterey version 12.4
Adobe Illustrator version: 26.3.11 vote -
Holding alt to make the Width tool only change one side of a brushed path snaps the other side to zero.
- Draw a path. Give it a simple, thick stroke.
- Hold down ALT while using the Width tool to change one side's width; note that the other side stays the same width.
- Draw a new path. Give it an art brush or pattern brush.
- Hold down ALT while using the Width tool to change one side's width; note that the other side suddenly snaps to zero-width.
I would swear the Width tool used to behave as in step 2 on brushed paths? It'd be nice to get this reversion fixed. Or to make the Width tool behave consistently across different kind…
2 votes -
File seems to be permanently stuck in isolation mode resulting in many objects being unselectable
Basically was doing a simple school project activated isolation mode and deactivated it quickly while doing this the application became unresponsive and crashed and the recovered file still had this effect persist with only one line selectable It cannot be turned off
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Locked Layers.jpg 33 KB -
Screen Shot 2020-11-23 at 5.36.27 PM.png 115 KB -
BUSINESS CARD MOODBOARDS.ai 21655 KB -
Illustrato 21 bug in preview.png 1192 KB -
Illustrator 21 bug.mov 35756 KB -
Macbook Specs.png 215 KB -
BUSINESS CARD MOODBOARDS.ai 21655 KB -
Illustrator 21 bug.mov 35756 KB -
Screen Shot 2020-11-17 at 2.13.29 PM.png 1820 KB -
Screen Shot 2020-11-17 at 2.13.20 PM.png 1753 KB -
3.png 216 KB -
2.png 669 KB -
1.png 431 KB -
Untitled-1 [Recovered].ai 169 KB -
Screenshot 2020-11-02 at 12.16.41.png 323 KB -
Screenshot 2020-11-02 at 12.15.53.png 51 KB -
Screenshot 2020-11-02 at 12.13.16.png 1852 KB -
Screenshot 2020-11-02 at 12.12.50.png 1901 KB -
Screenshot 2020-11-02 at 12.12.46.png 1852 KB -
Screenshot 2020-11-02 at 12.16.41.png 323 KB -
Screenshot 2020-11-02 at 12.15.53.png 51 KB -
Screenshot 2020-11-02 at 12.13.16.png 1852 KB -
Screenshot 2020-11-02 at 12.12.50.png 1901 KB -
Screenshot 2020-11-02 at 12.12.46.png 1852 KB
107 votesI am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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SVG export with Internal CSS and Layer names - not working suddenly in 26.2.1 - export does not contain layer names; omits some layers
Illustrator 26.2.1 CC on Mac OS (Intel)
Export used to export layer names with these settings.
Now it unexpectedly exports shortened group names.
How can I revert back to old Illustrator version?2 votes -
[BUG] Rotating Object with Stroke Aligned to Outside Causes Object to Disappear and Render Improperly
Rotating Object with Stroke Aligned to Outside Causes Object to Disappear and Render Improperly. If I apply a different stroke align, it seems to reappear. Tested it on different objects in different documents, restarted Illustrator, etc. Still the same
1 vote -
Exported files omit names of artboards
When I selected the page range, the exporting file didn't have the artboard name. I am using the latest version on mac m1 max with the latest system. After reinstalling the older version, the problem has gone.
1 vote -
Apparition de ligne blanche lors du déplacement
Système exploitation windows 11
Je déplace mes plans de travail ou j'en copie un avec la touche alt.
Plusieurs plans de travail en même temps.
Résultats attendu l'écran ne fait pas apparaitre des lignes blanches.1 vote -
グラデーションをかけたオブジェクトのSVGファイルのアセット書き出し
グラデーションをかけたオブジェクトをアセット書き出しでsvgファイルに出力し、出力したsvgファイルを開くとグラデーションが消え黒いオブジェクトになる。
2 votes -
2020ファイルフォーマット、後方互換性の破壊
iMac 27inch(2020/32GB/1TB/Corei5)
macOS10.15.7リンク配置したJPG画像に対してエフェクトをかけると以前のバージョンのイラストレータ（ver.24およびver.25）でPGF部分を正常に認識できずにPDF部分より復元しようとする。
再現手順
1. ver.26.0.1にて新規ドキュメントを作成し、JPG画像を配置する。JPG画像自体は埋め込まずリンク画像としてあつかう。
2. 配置画像に対して「効果→スタイライズ→ドロップシャドウ」のアピアランスを適用する。
3. 2020形式で当該ファイルを保存。
4. Illustrator2021にて当該ファイルを開くとネイティブ部分のデータを読み込めず、ダイアログが表示されPDF部分のデータよりリカバリを行おうとする。実際の結果
旧バージョンにてIllustratorファイルを正常に開くことが出来ない。期待される結果
2020形式で保存した場合、ver.24及び25にて従来のように正常にファイルを開くことができる。これはJPG画像をリンクとして配置したものにエフェクトを適用すると起こるようです。スタイライズのみならずトリムマークやPhotoshop効果等でも同様の症状が出ます。
しかしながら、すべてのJPGで再現するわけではありません。条件を特定しようとしたのですが特定に至っていません。
当該ファイルを添付いたしますので確認頂けると幸いです。3 votesこちらの問題が修正された Illustrator 2022（ver.26.0.2）が、製品リリースされました。 みなさん、ご協力ありがとうございました。 こちらのトピックは対応完了とさせていただきます。 コメントはオープンにしておきますので、何か問題がありましたらご報告ください。 よろしくお願いいたします。 Illustrator チーム -
SVGs exported with 0 decimals have incorrect viewBox dimensions
When exporting the attached artwork as an SVG, the viewBox dimensions differ depending on whether or not the decimal precision is greater than 0:
Precision 0: <svg viewBox="0 0 76 23">
Precision 1: <svg viewBox="0 0 760 230">The contents of the artboard retain their original size; it's only the SVG's viewport that appears to be affected.
1 vote -
버마어에서 합자가 분리되는 현상이 발생합니다.
버마어에서 합자가 분리되는 현상이 발생합니다. 일러스트 CC 2018에서는 텍스트 박스 크기를 변경하여도 합자가 분리되지 않습니다. 이후 버전에서만 발생되는 문제입니다.
1 vote -
Non HTTPS default link in SVG export
When Exporting SVG's from illustrator the SVG code output still links to the old http:// version of the w3.org website
Ideally the output would be as follows <?xml version="1.0" encoding="UTF-8"?><svg id="Layer_1" xmlns="https://www.w3.org/2000/svg"
As it currently exports http://www.w3.org/2000/svg
Google picks up non https links in your website code1 vote -
Text updates only appear after moving the text box
Editing text in a text box still shows the old text/does not show the update. Only after moving the text object does it update. New text shows on hover/while editing, but it is overlaid onto the old text. Seems like the graphics aren't refreshing as they should.
2 votes -
dxfデータ・dwgデータを読み込むと形が崩れる
Auto CAD LT2023で作成したdxfデータ・dwgデータをillustrator2022（バージョン26.3.1）で開くと形が崩れてしまいます。
添付画像のように，一部のスプライン端点（恐らく閉じている部分）がillustratorで読み込むとアートボード左下部分に集まってしまい，大きく形が崩れます。
2 votes -
Actions do not save SVG options
Actions do not save the SVG Options for future use. I deselect Responsive and when I go back to the action at a later date the box is checked.
Please save the options in Actions.
4 votes -
このファイルを部分的にしか読み取ることができませんでした
Win10HomeEdition
規則性は不明ですが、リンクファイル等を用いているファイルを開く際に上記エラーが発生します。当該ファイルを作成したPCだと開けますが、他PCに移して開こうとすると上記エラーが発生する状況です。
開くと実際に一部要素しか表示されません。
もとの作成PCも開こうとしたPCもいずれも26.0.2を使用。
最新verにアップロードしても同じ状況です。4 votesIllustrator製品版フィードバックへのご協力ありがとうございます。
こちらの現象ですが、機能バグではないと思われますので、もし、正しくリンクされている場合でも同様の現象が発生するという場合は、お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
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Artboard name problem when exporting
When exporting files in image format the name of the first artboard aways differs from that of its subsequents, being outputed as "Untitled_Artboard 1" instead of "Untitled-01".
Given that every modification must be done "by hand", it turns out to be very exhausting.
3 votes -
The operation cannot complete because of an unknown error. [TAdd]
The error makes all shortcuts useless, plus they can't even be edited nor does resetting preferences make any difference.
4 votes -
Marquee selects empty layers
We are using a document template with nested layers (i.e. all layers are in correct order and properly named before drawing starts)
Marqueeing objects unfortunately selects some empty layers besides those that lead to the artwork. The document info displays the selection correctly, and the attribute panel reports differing notes.3 votes -
Clicking Reset button in Recolor Artwork panel, sets 'Reset' as default button
When using Recolor Artwork to adjust an artwork's colors, I click 'Reset' to return to previous colors. Then I adjust the colors again, and when I'm satisfied with the result, I hit Enter. This should apply the settings to the artwork. But it resets all of the settings, because 'Reset' is highlighted and hitting Enter activates it, instead of the 'OK' button, which is expected to work.
Adobe Illustrator 2022 on Windows 11
1 vote
![The operation cannot complete because of an unknown error. [TAdd].png 32 KB](/assets/234183943/The%20operation%20cannot%20complete%20because%20of%20an%20unknown%20error.%20%5BTAdd%5D.png){kind=link}
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