Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8136 results found
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Pen Tool in illustrator
In the new version of illustrator 25.4.1, their is a bug in the pen tool. When I click on the pen tools in the toolbar, the software will hang up with the spinning ball for about a minute. This has happened repeatedly
2 votes -
Navigator contents not filling up window
I posted this in the forum too.
in the latest update, contents of navigator do not fill the window.Not only that, they are not even centered.
Navigator options are set to "view artboard contents only".
I tried checking/unchecking, but same weird beahviour.
So here are some screenshots.Illustrator window, and then Illustrator Navigator. Not only do the artboards not fit the window, they are cramped on the right side.
The second pair shows Ps behaving properly. You can notice behind PS Navigator is Ai Navigator and size discrepancy.
Is this a bug to be fixed?
Please bring back previous…1 vote -
25.4.1 is available in Creative Cloud but the What's New section of the user guide only covers 25.3.
The CC installer is bugging me to install 25.4.1, as shown in the highlighted portion of this screenshot. But the "view more" link leads to https://helpx.adobe.com/illustrator/user-guide.html/illustrator/using/whats-new.ug.html, which only describes 25.3.
I personally am in the prerelease program, so I can dig up the release notes and see that 25.4.0 is a release that fixes a dozen or so small bugs that haven't affected me, but most people aren't. And 25.4.1 is a total mystery, with nothing in the prerelease section. Can we get the public "what's new" page updated to say that 25.4.0 fixes a bunch of the top…
2 votes -
Have 'Select All Unused' in the Swatches panel look inside symbols
Right now when you choose 'Select All Unused', it selects colors that are in use inside of symbols and they will delete if you are not careful.
If the color is not directly placed on the artboard it seems Illustrator can't tell it really is in use.
Deleting the swatches results in 'Deleted Global Color' swatches appearing in your Swatch panels.
7 votes -
Inputing data in chart causes crash
Please fix this god-awful program. Just simply changing the data in the chart tool often causes the program to crash. I have to repair and reboot at least once a week just to fix problems with Illustrator. I don't care about new features ... please, please fix bugs that cause crashes that have existed for decades in the program!
1 vote -
If an AI doc is opened, every other AI document pops up
Mac desktop 11.2.2, AI 25.2. Opening a new AI document, or even just selecting AI, causes documents I've minimized to the Dock to pop up. That's annoying, I minimized them because I want them available but only when I want them. Please give us an option to stop this behavior.
5 votes -
Swatch Conflict Dialog, Apply to All checkbox not working
After checking the Apply to all checkbox when I get a swatch conflict, the box keeps popping up with more conflicts. Esc key doesn't end it. Haven't seen this before v25.
Mac OS 10.15.74 votes -
Selection Lag / Delay v.25.2.3 Windows 10
I have been experiencing delays with Illustrator for some time now. It will lag for a second or so when selecting objects / text. A popup will flash in the top left hand corner of the screen, but it is too brief to identify what the popup is. I have tried screen recording but it's too brief even for that. Last month I did a clean install to see if that solved the problem and it did - but it's gradually come back. Constantly having to restart the system to bring performance back to normal. I find that the AI…
3 votes -
Crash when I add an FX to the object.
Illustrator 26
M1
macOS Monterey1 vote -
Layers Won't Expand or Collapse, Locking and Hiding Layers Struggle to Work 25.4.1
I've been having an issue with my layers panel. The layers won't expand or collapse as the title suggests. Every time I click the arrow to either expand or collapse a layer/group nothing happens. It struggles to view/hide layers when the eye icon is pushed, same with locking layers.
I'm on version 25.4.1 on Windows, no plugins, no tablet.
Things I've done to try and remedy this:
-Restarted program
-Restarted Computer
-Tried to clear preferences (several times alt+Ctrl+shift on startup)
-Attempted to go manually into clear preferences at "<OSDisk>\Users<username>\AppData\Roaming\Adobe\Adobe Illustrator <version number> Settings\en_US*\x64\Adobe Illustrator Prefs" I got to ...roaming\adobe\adobe illustrator,…1 vote -
Color blindness - Deuteranopia-type proof uses the incorrect Deuteranope confusion point.
The Deuteranope confusion point was published as xy = (1.08, -0.08) in color vision texts circa 1970.
However, the currently accepted Deuteranope confusion point is xy = (1.40, -0.40).
Unfortunately, Adobe Illustrator appears to use the OLD confusion point in the Color blindness - Deuteranopia-type proof mode. As a result, the simulation is inaccurate and inconsistent with current vision science understanding.
This may affect other Adobe products as well but I have not checked those. A comprehensive check should be performed to ensure the Deuteranopic confusion point is updated to the modern standard, xy = (1.40, -0.40) everywhere.
The attached…
2 votes -
ExportOptionsPNG24.artBoardClipping broken in 2020
ExportOptionsPNG24.artBoardClipping (set to false)
In 2019 (23.1), PNGs exported by javascript are trimmed to the visible bounds of the object as expected when false. When true, they're the size of the artboard.
In 2020 (24.3), the same script always produces PNGs the size of the artboard whatever artBoardClipping is set to.
Illustrator 24.3 vs Illustrator 23.1
Windows 10
Script run via Illustrator (File/Scripts) as well as testing in ETSK 4.0.0.1It's a dealbreaker for version 24. We can't upgrade as a team unless this is fixed.
13 votesI am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Auto spell check occasionally not working
I turn on the auto spell check always. However I still found out some typo mistake weren't underlined. I can still spot the spelling mistake by clicked into spell check function, but I cannot see the auto spell check is functioning well all the time.
6 votes -
Black png
my png transparent images are showing up as total black images after export . They show fine for a few seconds and in the viewer window but the png it self is totally black. Works sometimes and others not I would say 2 out of 25 show up black.
1 voteThe case was solved by reinstalling the app.
If the same thing happens to you — please share details below in comments.
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Cambio de color en fuentes de color.
Diseñe una tipografía de color con Fontself con una paleta especifica y al instalarla en Illustrator no respeta los colores establecidos, solo cuando se agranda o se achica la caja de texto se pueden ver los colores reales, pero al soltar la caja como que los desatura y quedan así. Adjunto un video para que se entienda mejor. ¿Hay algún tipo de solución? Desde ya muchas gracias!
1 vote -
"View using GPU" greyed out since Illustrator 2021
Since we have updated to Illustrator 2021, on one of our machines (Mac mini 2018) "View unsing GPU" (CMD+E) is greyed out and can’t be activated. GPU IS activated in the Illustrator Preferences! Using Illustrator 2020, this function works as usual.
An other glitch, that we noticed on both of our machines (the 2018 mini and a 2019 iMac): When opening a document in Illustrator 2021, the window turns black for a moment until the document is shown. This does not really cause any problems, it is just strange and does not occure with Illustrator 2020.
6 votes -
Font appears as boxes
Windows 10 Home Edition
Illustrator 2021I receive machine layouts created in AutoCad & saved as PDF. When i open them in Illustrator for corrections font appears as boxes. I have been managing so far by opening the PDF in CS3 & resaving.
1 vote -
1 vote
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Please stop Illustrator coming to the foreground after exporting
After exporting to screens, which may take several seconds, I usually switch to the the application that receives the exported files and I continue working there.
Annoyingly, after finishing exporting the files, Illustrator pushes its way back to the foreground so that I have to switch back to the other app I was working on.
Can you stop this from happening please and leave Illustrator in the background after it has finished?2 votes -
保存時のエラー
保存をする時、画面が出きっていない状態で次の動作を押すと必ずエラ〜メッセージが出る。例えば別名保存（コマンド+シフト+S）を実行し、まだ画面に保存先などの指名画面が出ていないうちに、デスクトップ（コマンドD）を押すとエラーになる。
もう一つ
保存形式を選んだ後に保存先のフォルダを選ぼうとするとそのフォルダ名が保存ファイル名に勝手になってしまう。1 vote
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