Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8152 results found
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Save dialog fails if you start typing file name before window is shown
When I press the ⌘+S shortcut and start typing the file name before the save dialog box shows up, I get a "The save file operation failed." error.
This is on version 25.4.1 on macOS Big Sur 11.4 on an M1 Macbook Air.
This has been an error for a long time, if not indeed for several years.
2 votes -
crashes opening .ai files
AI worked fine on Saturday (25 Sep), today the same files crash the program. Update over the weekend? Can AI stop pushing updates that turn the program into a brick? In Alaska, we don't have unlimited bandwidth, we have to pay everytime I am forced to uninstall and redownload/re-install adobe programs for BAD updates. Why do we pay you to be in a constant beta?
1 vote -
Optical kerning changes when opening AI file in Illustrator 2021
Opened an AI file created April 2021 (using Optical kerning) to make changes. Kerning looks ok when I first open the file, but when I click on the text, the kerning changes significantly.
The font used is Georgia. Mac OS 10.15.7. Illustrator 2021 25.3.1. I had to open the file in Illustrator 2020 and copy the kerning values between the letters. I then opened the file in Illustrator 2021, changed from Optical to Metric and entered the kerning values from the Illustrator 2020 file.4 votes -
Select strokes by clicking anywhere on their stroke, no just the 'path' central part.
It gets tedious really quick having to always be accurate and select the invisible central 'path' of a stroke - why not allow us to select a stoke by clicking on any part of it, of it's pixels rendered on the screen. Like Freehand by macromedia used to allow. Just add it as an option in preferences.
So if you have a Red 20px thick stroke, you can select it by clicking on any of the red stroke as rendered on screen, rather than having to slow down time and space to be super accurate and guess where that central…
3 votes -
illustrator相关进程crashhandler 占用大量CPU
每次打开illustrator的时候，都有相关进程Crashhandler占用大量CPU。
1 vote -
筆圧にてブラシの線幅設定をした線をコピペして、コピペ先のブラシを基本に設定すると、コピペ元の線幅設定が消える
[現状]
①ペンタブレット筆圧感知にて、ブラシに線幅設定(線の入り抜き)を持たせながら描きます。
②ライブペイントを使用する為、線をコピー&ペースト。(背面以外の場所でも再現性あり)
③コピー先の線を、ブラシ”基本”にすると、コピー元の線幅情報が消えます。(入り抜き無しの一定の線になります)[想定していた結果]
コピペ先の線の設定を変更しても、コピペ元には影響されない。CS6と同様の動作。[環境]win10、Adobe Illustrator 2021 25.4.1、Wacom One
1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
最新リリースバージョン「ver.26.2.1」にて、ペンタブレットの筆圧感知に関する問題が修正されていますので、お時間のある時に挙動の確認をしていただき、問題があるようでしたら、ご報告くださいますようよろしくお願いいたします。
Illustrator チーム
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Ugly edges when using clipping mask or stacking objects with the exact same shape
Whenever stacked objects have the exact same shape, or when using a clipping mask, the colors from the objects below will be visible around the edge of the upper object. See screenshot.
This will probably not show when you print, but it does show when you rasterize a vector image. The screenshot is from a rasterized .ai image opened in Photoshop. So it's not just a preview bug in Illustrator.
And it's quite disturbing to see these ugly edges when work on your illustration.
12 votes -
Rotated Artboard
BUG: Some how the artboard is rotated and unable to keep it straight. The entire document is rotated and it is difficult to work that way. Can this be fixed ASAP?
Mac OS: 11.4 (20F71)
Illustrator Version 25.3.12 votesIllustrator can rotate the view. Perhaps you accidentally did that with adding Shift while panning with Space held?
It can be reset with the field in the bottom left corner, next to Zoom level, or with the View > Reset Rotate View command.
You can read more about rotating the view here: https://helpx.adobe.com/illustrator/using/rotate-view.html
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3d-Kreisel Darstellung und Renderfehler | 3d rotate render error
3d renderings are perse buggy (see PDF) create invisible geometries (although switched off), render errors on the assembly line.
The preview is miserable. I can't explain this to any customer, nor can I expect them to! In part, AI files were invited to be transparent in places where they shouldn't be.
I have been using Illustator since 1990 and there is no other program that is as buggy and impractical as Illustrator. Fast is different.
German:
Die Vorschau ist miserabel. Das kann ich keinem Kunden erklären, noch zumuten! Zum Teil werden eingeladen AI-Dateien an Stellen transparent, an dem sie es…1 vote -
横向き棒グラフツールの数値の座標軸の変更
１．お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
Windows 10 25.3.1
２．問題が発生したときに実行していた手順
横向き棒グラフツールの数値の座標軸を変更して
最大値５００,０００ 間隔を７にする３．想定していた結果
最大値と間隔が正常に表示される
４．実際の結果
最大値の数値と目盛りが表示されない
５. [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。
https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E6%A8%AA%E5%90%91%E3%81%8D%E6%A3%92%E3%82%B0%E3%83%A9%E3%83%95%E3%81%AE%E4%BD%BF%E3%81%84%E6%96%B9/td-p/12392650
コミュニティで質問し、回答をいただきました。
こちらをご覧になってください。2 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただきました「棒グラブの座標値の間隔が『7』の場合、座標の最大値が表示されない」問題の再現を確認いたしました。
間隔が「7」の場合にのみ発生するようです。
（最大値が「500000」以上で発生しやすいようです）今後、さらに検証を進めてまいります。
開発に進展がありましたら、こちらでご報告させていただきます。今後ともよろしくお願いいたします。
Illustrator チーム
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Tool menu doesn't open correctly.
This is what Illustrator 2020 looks like after I upgraded to Monterey. Everything is super glitchy. Please update Illustrator.
1 vote -
After the new 25.4.1 version, Learn Function and Interactive Tab doesn't work anymore.
The Learn Tab is currently blank, and it's an obstacle to learning the Illustrator.
Windows 10 Home x64
Adobe Illustrator 25.4.11 vote -
Moving a path to an invisible group still enables me to edit with Blob Brush
I was painting a path with the Blob brush, then I decided to paint a new path on top of the other one and I didn't want to join with the original, so I moved the original to an invisible group and proceeded to paint the new path. For my surprise the original in the invisible group joined with the new path, I don't see this like a feature.
1 vote -
Save in background corrupting files! + AMD Radeon Pro 5700 XT 16 GB GPU causing crashes
iMac (Retina 5K, 27 inch, 2020)
3.6 GHz 10-core Intel Core i9
72GB Ram
GPU: AMD Radeon Pro 5700 XT 16GB
Mac OS Catalina 10.15.7/ Big Sur 11.5.2My files has been corrupting making them useless and I have lost hours of work. (illustrator 25.4.1 on mac os Catalina/ Big Sur). I reached out to adobe support telling me ONLY to work from my download folder?! And never on external drives...?! I've worked from both internal and external drives since the birth of both illustrator and photoshop...for 20 years + now, never having this problem before. Files are 100mb +…
1 vote -
Selection in the right pane
Since a recent update of Illustrator, it has been very difficult or even almost impossible to select data in the right panels with the mouse. The cursor is stuck, and you must either use the keyboard to erase data and change their value or double-click on the data and replace its value.
This bug was not present in the former versions of Illustrator (Windows).
Regards,
Pascal Garin1 vote -
Artboard's anchor points not working as expected.
Illustrator 25.4.1, Windows 10 Pro 21H1 build 19043.1110
I am trying to set the size of the artboard to the dimensions of certain elements in the drawing.
For this I would pick an anchor point of an artboard and align it with an anchorpoint of an object, smart guides and every necessary snap option is active.
However, the result is that the artboard is always off.
After trying for some time I found out that it's not the anchor point of the artboard that is aligned with the other anchor point, but the cursor. And the cursor is always a…1 vote -
Zoom not working!!!
Neither pinch nor scroll are working correctly. I tried turning off animated zoom and it doesn't work that way either.
Very unreliable and choppy with huge steps when it does happen to trigger.
2 votesAnimated zoom works only in GPU rendering mode and won’t work in specialized modes like Pixel or Overprint Preview — they still rely on CPU calculations.
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Resizing window distorts artwork and interface
Selecting Edit>Recolor Artwork resulted in Illustrator distorting the contents of the user interface when the application window was resized. I was unable to replicate the problem after restarting Illustrator. The attached screenshot is not resized, it is exactly as Illustrator appeared after the bug manifested.
1 vote -
Lag when mouseover on Font menu
On macOS, if you click the "Type" menu in the menubar at the top of the screen, then hover over "Font" in the dropdown menu, there is serious lag as the fonts load. Sometimes if you're just passing over the Font option on your way to another item, you can experience lag for 3-5 seconds as the fonts load anyway.
Illustrator 26.0.1, macOS 10.15.7, Macbook Pro 2019 16" 8 core i9.
1 vote -
Screen goes white as soon as I draw something
As soon as I open an Illustrator document and draw or touch an object, the screen goes white. I switch between gpu and cpu rendering, nothing changes.
M1 MBP, newest os and illustrator version, not the beta or pre version, rosetta 2 mode.
2 votesThe team is aware of a similar looking issue, where this is due to Anchor Point Size preference set to Max value. Please check if changing it from Max to any other value resolves this and comment back.
The investigation continues to get the root cause of this preference corruption.
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