Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8206 results found
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PDFs saving two pages when I only have one artboard
Every time I save a pdf, the resulting file has two pages even though the document only has one artboard.
Windows 10 64 Bit / Illustrator 2022 (26.0.1)
1 vote -
Symbols in SVG-export flip vertically
Windows 10, 25.3.1, 64 bit,
File/Save as/SVG
I have Symbols, yes, it's a symbol-library for the web, saving them as svg (which is best for editing them further) flips the y-axis.
This problem was described first in 2014:
https://stephaniewalter.design/blog/illustrator-messy-export-svg-symbols-moment/https://stackoverflow.com/questions/37679919/svg-use-tag-displays-an-svg-icon-upside-down
Still, no change to this!
3 votes -
Page orientation incorrect in new document panel
Opening a new document and trying to make it 17"w x 11"h, the document opens at 11"w x 17"h.
v25.1
14 votesThe issue is no longer reproducible in later versions of Illustrator. Please comment back if it still does happen for you.
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Error opening Edit menu
Not sure when this started happening. When a graphic object is selected on the artboard (JPEG in this case), the Edit tab in the main menu bar produces an error when clicked on. Other tabs seem fine. When trying to open the Edit menu, the attached error pops up. Once the error is dismissed, the dropdown menu opens. This happens every time the process is repeated. It is not helped by restarting either Illustrator or the Mac.
2 votes -
Touchscreen drawing not working
I am on a Lenovo IdeaPad, and the touchscreen drawing does not work even in touchscreen mode. Rarely will it show what I drew and even then, it is after I have lifted my finger. I can only really place dots. Also, pinch-to-zoom doesn't work. Seems to be related to this forum post: https://community.adobe.com/t5/illustrator-discussions/unable-to-draw-with-a-pen-on-touch-screen-on-windows/m-p/11376148
2 votes -
Over sized save window no buttons
save file opens an oversized window where no options are available
2 votes -
Some process, probably library syncing, overwrote graphic updates
Almost lost half a day's work. Though I lost a bunch of time and productivity figuring out how to get it back.
A library graphic got overwritten by an older version of that library graphic by something other than a human being.
I was working in Illustrator 26.0.1 and Photoshop 22.5.2 at the same time on a Windows 10 machine. I had the graphic as a Smart Object in Photoshop. But since it's a graphic it was being edited in Illustrator.
I also had Illustrator 26.0.1 opened on my Windows 10 laptop cause that's where I do my pen work,…
1 vote -
i can't make my shape bigger or smaller
when ı creat a shape ı can t make it smaller or bigger because ı cant see the tools
1 vote -
Texto no funciona correctamente
Hola, tengo problema con la Herramienta Texto, el trazo no cambia, el texto no se ve aparece todo en negro cuando escribo.
1 vote -
アウトライン表示するとCPUプレビューになり重くなる
アウトライン表示しなければサクサク動く。
一度でもアウトライン表示するとCPUになり、重くなる。
illsutratorを再起動しないとGPUに戻らない。スペック。
Adobe Illustrator 2021 25.3.1
Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz 3.60 GHz
32.0 GB (31.9 GB 使用可能)
OpenGL Version: 4.6.0 NVIDIA 471.41
Renderer: NVIDIA GeForce RTX 2080 Ti/PCIe/SSE24 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ver.26.1 へのアップデート後に同様の問題が発生するという報告が、以下の英語トピックにも寄せられていますので、追跡調査をいたします。
よろしくお願いいたします。
Illustrator チーム
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Crashing
I am working on a 158 page book and have to make some changes in Illustrator. After every 4th Page Illustrator crashes on me.
1 vote -
Guides are invisible
The update made my guides disappear unless I click on the object or artboard. It would be OK, but when I use the arrows to move the guides they disappear and I can't see how far I have moved them. May I change this update back to how it was.
1 voteIf it happens to you, check if you have your edges on: View > Show Edges
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Canvas goes white and blue when selecting object.
Whenever I select anything on the canvas, the entire canvas goes full white, and alternates between blue and white. Clicking anywhere on the canvas returns to the previous view, but it makes it impossible to make adjustments. I'm using Illustrator 25.0.1, on a 2019 16" MacBook Pro running macOS Big Sur. I tied reverting to 25.0.0 but the same problem occurred.
17 votesI am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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The Corner Widget doesn't appear in all corners
Where is previous versions Corner Widgets appeared in every corner, the current version doesn't show 'm in a lot of cases.
2 votes -
Adobe Illustrator 26.0.2 on Mac OSX Catalina 10.15.7 will not launch
I updated to Adobe Illustrator 26.0.2 from 26.0.1. I am on Catalina 10.15.7. Illustrator will not launch and I get the error report with the prompt to send it to Adobe. I restarted my computer and it behaved the same way. I then uninstalled 26.0.2 and re-installed a clean version. Still did not launch. I then uninstalled and installed 26.0.1, which I am using now, but would like to update.
1 vote -
Images not appearing on shared link
When I create a shared link for review, the image do not appear on the link.
1 vote -
Properties panel and layers not showing in v25.3
Since updating I can't see my properties and layers panel without reducing the panel to the smaller size.
4 votes -
Adobe will not open .eps file created in Illustrator
Using Windows 10 on a Dell Inspiron. Created .eps file with Adobe Illustrator and it displays correctly. Saved to my Documents and to cloud location in Illustrator EPS format, but when I try to attach file in email Adobe says "Cannot open. Not a supported file format." In particular, it won't allow upload in box below for this message.
1 vote -
文字パネルの水平比率の表示がおかしい。
25.4.1をMacOS10.15.7で使用しています。
文字パネルの「水平比率」、100％に指定しても
あらためて確認してみると99.999％に戻る。
フォントの種類を問わずです。
とても気味が悪いです。1 vote -
フリーズする
os...Windows 10 Pro
バージョン：2022最新版。
描画作業をしていると突然フリーズして落ちる。復元されない。（2020版では、復元されたのに）仕事が進まなくて困っています。
2 votesIllustrator 製品版フィードバックへご協力いただきありがとうございます。
ご報告いただいた内容の詳細が不明ですので、詳細をお知らせください。
最初にお願いがございます。
「Illustrator 2022」は、先日、安定性の向上をおこなったバージョン「ver.26.0.1」を一般リリースいたしました。
ご報告いただいた現象について、この最新バージョンで再現するかをご確認ください。もし、同じように再現するような場合は、以下の質問にお答えください。
1. マシンのハードスペックをお教えください。
2. どのようにデータを作成し、どのような操作でフリーズするのか、再現手順をお書きください。
3. 再現データがあるようでしたら、検証用にご提供ください。お手数をおかけいたしますが、よろしくお願いいたします。
Illustrator チーム
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