Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7475 results found
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SVG Export for ExportOptionsSVG does "Save As" and not an "Export As"
There is no true option for the File -> Export -> Export As for an SVG, doing app.activeDocument.exportFile( fileSpec, 'SVG', exportOptions ) is actually running the equivalent of File -> Save As SVG... Which produces an AI compatible type SVG but not a fully compatible SVG with other programs.
It'd be nice to have a true "ExportOptionsCompatibleSVG"
2 votes -
In accurate shapes for extremely small complex shapes
Windows 10 V24.3
Open file (new or existing), Specs 10000x5000 px.
Zoom in to 64000%.
Select Pencil Tool. Double click settings (ensure color fill).
No stroke. Any color fill.
Draw complex, but small shape.
Problem: Shape is not held. Not enough anchors are added to keep original draw accurate. Add anchor should not be needed for quick workflow.In my example. Drawing small lakes on a large world map. This changes the shape of my lakes, or I must make them bigger, but that will change the accuracy of my map.
This bug seems sporadic as sometimes I can create…
2 votes -
1 vote
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1 vote
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Art Recolor crashes Illustrator
Using a new MBP 13" M1, and attempting to re-color artwork causes the spinning beach ball which never goes away. Illustrator remains open and non-responsive, and the only resolution is a hard reboot via the power button or command line (force quit doesn't work). Yikes!
1 vote -
Report Font Bug Error
ERROR: Creating a design/file using a a font, when saved and previewed in AI and or in another program. The Font changes completely.
1 vote -
Adobe Illustrator Issue
When I opened the illustrator, it seemed like it keep annoyed. I suspect it would be bug. Please fix this. Thanks!
1 vote -
MacOS 10.14.6 PDF
When saving using an existing PDF preset the crop marks offset values have been changed from .25 to .025. And the bleed values have changed from .5 to .05. See screen capture.
1 vote -
Artefacts while dragging anchor
After having drawing a polyline and drag one of the corners to a new position there appears black artefact shapes.
Windows 10
Illustrator 25.0.11 vote -
Align to pixel grid not working
I'll have a shape like a rectangle that is, for example, 84px x 118.9999px (according to every panel with those dimensions). If I click "align to pixel grid," nothing happens. The expected behavior is for the 118.9999px height to become 119px. I run into similar issues with X and Y coordinates as well as W and H dimensions.
1 vote -
Freeform gradient error with fill swatch on deselection
Windows 10 Pro 1909 on Illustrator 25.0.1
Deselecting an object with a Freeform gradient applied causes the fill swatch to show a question mark. If an object is then drawn with that question mark in the fill, Illustrator reports the following error:
"Can't finish previewing. Could not complete the requested operation."
Here are the steps to recreate:
- Draw rectangle with a fill but no stroke applied
- Fill with any 4 point freeform gradient
- Click away from rectangle
- Observe the fill swatch now has a question mark
- Draw another rectangle
- Error message appears.
Incidentally. the appearance panel shows nothing applied to…
1 vote -
CC Library complains about Legacy format in AI 2020
In AI 24.0.1, drag an object to a library and this message appears:
"Saving to a legacy format may cause some changes to your text layout and disable some editing features when the document is read back in. Do you want to continue?"
See also:
https://community.adobe.com/t5/illustrator/problem-saving-vector-graphic-to-library/m-p/10766805#M15616613 votesHi,
Thanks for reaching out.
Kindly try out the following steps as the resolution for this issue -
1. Close Illustrator in-case it is already open
2. Go to the following folder C:\Users\username\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings\locale\x64\New Document Profiles for mac ~User/Library/Appliction Support/Adobe/Adobe Illustrator 24/locale/New Document Profiles
3. Take backup of this somewhere
4. Delete the original folder
5. Re-launch IllustratorThanks
Ankit Goyal -
Cannot select type baseline with text tool when snap to grid is active.
Is there an option I'm missing here with the newer versions of Illustrator? I have to key command the grid on and off constantly just to highlight small captions or type.
1 vote -
Illustrator 2021 - When exporting for web, cannot use copy & paste shortcut in Finder for macos
Illustrator 2021 - When exporting for web, cannot use copy & paste shortcut in Finder for macos
1 vote -
Scale tool slowing down and not responding correctly
I am not happy with the 2020 separate Scale tool. I am still getting used to the fact that I have to switch between tools but that is bearable. But the fact that this tool goes crazy makes me want to throw my laptop to the wall. It is way too sensitive to the move of my drawing pen and scales in an undesired direction. Usually, after I lift the pen but still hold the Shift for a second longer, the image/object totally distorts and going steps back lags and stops my work as I have to wait for Illustrator…
1 vote -
Soooooooo slow!!
I've recently subscribed to Adobe Illustrator which is a good system, but using the software slows my computer down to an almost standstill. So much so that I can't use it efficiently. I've tried to cancel but it looks like I have to pay nearly £80 to cancel! I want to use the software but it simply is not compatible with my Mac. I'm using Mac Catalina 10.15.7.
1 vote -
Shear degrees not working in Transform window latest version 25.0.1
Using the shear in the transform window works but not correctly, When using an arrow to shear an item, the number switches from 0 degrees to 1 degrees and then back to 0 degrees and does not hold the changed degrees number but does shear the item. so if you want to shear say 15 degrees you can push the arrow key 15 times and it will work or you can type in 15., BUT will revert back to 0 degrees so you have no clue how much it is sheared. Rotation degrees works fine in the same transform window.…
1 vote -
(CANT) Error when saving any ai file
(CANT) Error when saving any ai file
2 votes -
1 vote
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restoring files is NOT working
I was working on a project and my computer reset on me automatically. After it was done, I tried going back into Illustrator and my work was gone. I have tried restarting the app and my work has not came back! Please help me restore my work!
1 vote
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