Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7476 results found
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Multiple Bugs in Illustrator_Mac Os Catalina 10.15.7
I'm reporting all of these bugs I'm considering asking for a refund my money back for the last months CC Subscription as it the software has been that unreliable.
Illustrator
Align function not working, can't align 3 pieces of text to baseline it leaves the 1st piece if text completely out off the alignment. I tried cutting and pasting the piece of text but still it will not align.
Strokes not showing properly round on curves they appear to have extra anchor points, which there aren't when you inspect It closer. This is making simple curves look off.
Shortcuts not…
1 vote -
Illustrator freezes as soon as it opens
Each time I try to open the program it freezes as soon as it launches. The screen will load, but remains unresponsive.
I'm on a windows computer that runs far more demanding programs than this without issue.1 vote -
Paths not dividing / uniting correctly (jittery paths)
It seems that with more complex paths, using the unite and divide Pathfinder tools create jittery shapes (when you zoom in very very close, you can see that the merging / division isn't perfect and that shapes have been disfigured). Same with paths / shapes where smooth corner have been used: use of Pathfinder tool is going to disfigure them. (posted to the support on Twitter)
2 votesIf this does happen for you, please open your Pathfinder panel’s options and change the Precision value it has. Lowering the values improves results, especially on very long curved segments, but also increases the overall time a complex pathfinder operation takes.
Please comment below if this advice helps — the team can use this feedback to reconsider the default value.
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The Operation Cannot be Completed due to an Unknown Error (CANT) 3D effect
I am encountering an issue anytime I attempt to edit the Bevel and Extrude effect on my design. It keeps providing me with a vague error "The Operation Cannot Be Completed Due to an Unknown Error (CANT)" and it will not apply the effect or allow edits.
1 vote -
Outer Glow producing odd glowing corners around objects
When applying an outer glow, I get rectangular glowing corners around the objects with applied effects. Deleting a reapplying using a different setting solves the issue about 50% of the time. Something that has only happened since the last AI update.
Windows 10 Pro - Pack - 120.2212.31.0
Illustrator - 25.0.11 vote -
No option to stop recording an action when resetting workspace
When recording an action with Button Mode unchecked in the actions panel, there is currently no way to stop recording the action if you reset your Workspace with your Workspace having button mode enabled. As far as I know, there are also no hotkeys to start/stop recording for Actions either. Forced to restart Illustrator otherwise.
2 votes -
Keyboard commands & tools
Hello
Previous Ai update came with an issue where I can't fully hide edges unless objects are grouped which, to me, is an inefficiency. There were other glitches as well, which appear to have been resolved with the closely-following most recent update.
However, most recent came with its own surprises, eg lost: Spacebar hand-tool shortcut, CMD/CMD+Option +spacebar for zoom in/out; horizontal/vertical distribution tool aligns center vs distributing evenly; show/hide issue still present (see attached).
Also attached are system basics. Advise if you require more info
Kind regards
tm2 votes -
Ghost element sneaks in my groups
Hi!!
I encounter a bug in Illustrator. You will find the description below but also a video that explains a lot better what I am trying to say.
1) OS: Windows
Version: 10.0
System Architecture: x64
Illustrator version: 24.1.22) When I just try to select a group from the active window.
3) I expect to only select element from this group
4) Somehow there is a ghost element that I can see alone when I unselect my group. This ghost stays there and mess up my resizing then..5 votes -
Ai 2021, Windows: Opened SVG image element with base64 data is not shown.
The codepen demonstration here (https://codepen.io/VHall/pen/BrdwLz) is supposed to download an SVG file which wil l show the exact same image as seen in the browser when opened in Illustrator. Using Ai version 2020, the opened SVG shows the correct background image with the logo. However, opening in Ai 2021 does not show the image. The element not rendered starts with: "<image overflow="visible" width="1200" height="750" xlink:href="data:image/png;base64"
1 vote -
Expanding in RTL removes numbers
After Illustrator 23.01,
When expanding Right-To-Left text boxes,
all the numbers are removed.See attached video.
(the numbers also don't get selected with "select all")I'm on Windows 10, but something similar seems to happen on Mac:
https://community.adobe.com/t5/illustrator/numbers-disappeared-after-create-outline-illustrator/td-p/11251592?page=11 vote -
Cant Verify Subscription Status
Windows 10 64bit, Latest Adobe CC suite.
Says can't verify subcription status. Quits Adobe apps.
Tried solutions here :
https://helpx.adobe.com/xd/kb/cannot-verify-subscription-xd.html
Doesn't work.1 vote -
Resizing a constrained proportion shape not accurate to input
In 'Transform', if I set it to constrain proportions, then change the size of a square to '50mm x 50mm', the dimensions automatically change to something like '49.4345mm x 49.156mm'.
It also does this with any shape I created. So annoying! I think it worked back in 2019's versions, but with any version since doesn't.
AI Version: 25.0.1
OS: Mojave 10.14.61 vote -
Scale tool not working consistently to resize pattern.
When attempting to scale the pattern within an object, the preview mode and regular screen modes do not reflect the adjustment input. If I close the program and open it back up it sometimes works again. If I play with other settings within the dialogue box is sometimes comes back as well but never consistently.
1 vote -
Illustrator artboard turns white and keeps flashing
Artwork disappears and everything flashes. Everytime I click cursor its happening. But its only happening on my 2018 Macbook pro. I updated to big sur and Illustrator 2021 in the past week.
1 vote -
Crash after trying to delete crop marks fx
Whenever I try to delete the crop marks effect on a document Illustrator just crashes. At first I thought it was because the document was made on a previews version of AI but it's also happening with new documents whenever I apply crop marks fx and then try to delete those crop marks later.
I'm using latest version of Illustrator updated about 3 days ago.System Configuration:
OS Name Microsoft Windows 10 Enterprise
Version 10.0.18363 Build 18363
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Precision 3551
System Type x64-based PC
Processor Intel(R)…1 vote -
Stiftwerkzeug
In meinem Menü fehlt das Stift Werkzeug. Wo ist es zu finden, wenn nicht auf der Leiste? Ich arbeite auf dem IPad
1 vote -
BUG - Select value - New Document Window
Hello,
I cant select measure (width, height) value in window and write new.
When I want create a new document I have to click in this input area and remove manualy old value...Have a good day,
1 vote -
1 vote
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Scale tool is going rogue in Illustrator version 25.0.1
When the scale tool is opened, it comes up with an enormous negative number, followed by an error message saying can't complete request because objects will fall off the work area. Eventually, after pressing the cancel command numerous times and an undo, it resets and I can choose a percentage. Then, the next time, at won't remember the percentage and I go through the whole process again.
1 vote -
"Hairline," faint border around PNG exports
Whenever I export anything as a PNG in Illustrator with a transparent background, the PNG result shows up with a strange faint border around it. I've tried a multitude of "solutions" and nothing has worked, leading me to believe that this is a bug.
I'm working on a macOS Catalina 10.15.4, and on the most recent version of illustrator (24.1). My processor is 1.6 GHz Dual-Core Intel Core i5, and graphics—Intel UHD Graphics 617 1536 MB.
(The image I have provided is the exported PNG image of that shape, and I've overlapped it ontop of the pre-export to show the…
6 votesThis is a GPU bug. If you toggle the rendering mode with View > View using CPU — no border will get rendered, the PNG actually does not have it. The problem is known though.
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