Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8148 results found
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Launching Ai without the application frame places the document window behind the tool panel
When I startup Illustrator without the application frame it often misplaces my document so it's tucked behind the tools panel — sometime it is where it is supposed to be.
Mac OS 10.12.6, AI 23.0.1
2 votes -
Trying to open Library tab, says 'Page failed to load'
When navigating to the CC Library panel, says "Page failed to load"
3 votes -
Can’t paste from Photoshop
It works from Photoshop to Illustrator (I had to ensure both were Illustrator2025/Photoshop2025 were running)
1 vote -
Properties panel doesn't show any settings
Using Illustrator 29.4 with macOS 15.3, the Properties panel doesn't show anything anymore but the "Quick selections" text (might not be the right term as my software is in French)
1 vote -
TIF files from Adobe Libraries are not supported
TIF files from Adobe Libraries are not supported in Illustrator. This has been a problem for at least a year now that needs to be fixed. Unfortunately, we have had to create jpeg files and relink the graphics for all of our clients. I am unsure why that file type would not be supported.
2 votes -
Selection tool works like the Direct Selection Tool
I cannot use the Selection Tool because it works like the Direct Selection Tool, therefor I cannot scale or move any objects on my artboards.
I have tried the workaround to change settings in preferences, but the problem still persists.
I have a Windows Desktop:
AMD Ryzen 5 3600 6-Core Processor
32GB DDR4 RAM
Radeon RX550/550 Series
1TB SSDIllustrator CC 2025 (V29.3)
1 vote -
Right-click menu appears in wrong location
Right-click menu appears far below the cursor. If clicked low enough on my secondary monitor, the menu appears on my MacBook Pro's internal monitor (arranged below my external display). Photos showing this behavior attached. Has been happening for quite a while now and driving me crazy, figured it would've been been fixed by now.
Illustrator 29.2.1 / macOS 15.3.1
2 votes -
Flatten Transparency color change
Illustrator 2024 29.4 (64-bit) Windows 11 Pro, Intel(R) Core(TM) Ultra 7 165H 3.80 GHz, 32 GB Ram
When using the "flatten transparency" or "rasterize" options, there is a single line of text that keeps changing color. See screen shots attached. This happens regardless of what settings I select. I need the color of the text to be maintained through the operation.
1 vote -
Remove the window
Listen to me. Please remove the window, this program is very buggy and does not work periodically, frequent departures. DELETE IT.
1 vote -
Solid black bar 1.5" wide across entire width of screen blocking top part of opened file
On opening existing file, solid black bar 1.5" wide and across entire screen at top of screen blocks that portion of file. Cannot resize it or delete it. Cannot access that part of file for editing. Was fine 3/30/25 after upgrading Illustrator on that day due to issues of uncontrollable mouse action.
TEST YOUR PRODUCT BETTER BEFORE RELEASING IT!!!!!
1 vote -
PDF no mantiene valores de color
Al generar un PDF/X-4 con una calidad de salida específica, los valores originales no se conservan, sino que se convierten completamente a dicha calidad de salida.
0 votes -
Character styles seem sticky, sluggish
The character styles dialog seems very sluggish, sometimes being unresponsive for a minute. So far no crashes, but a major pain having to wait for the styles to register changes....
2 votes -
Bug - Beta 29.6 180 Mac - Shift+R pops up window while typing.
This does not happens in the regular version of Illustrator.
1 vote -
Very laggy zooming in and out using mouse scroll since versions 28.1
I'm on Windows 11, using the newly updated AI 29.0. This has been mostly my issue since AI 28.1 onwards. I've been using AI 28.0 without any problems, but I try out every new version to see if the issue will be resolved. I have a good internet connection (700++ Mbps). I think my system has more than the minimum requirements.
For AI 28.0 - both .AI and AIC (cloud) files can be zoomed in and out using mouse scroller without any problems.
For AI 28.1 - 29.0 - Locally saved .AI is somewhat laggy. Cloud saved .AIC has a…
5 votes -
Problem with Grouping Layers
I didn't use to have this problem and it doesn't seem to happen all the time, but when it happens it is annoying. That is, when I want to group two different sets of separately grouped objects into a grouped layer, what happens is that each of the layer groups with specific set of objects become combined into one single layer group. That is, the objects are no longer layer grouped by their original layer groups, but all the objects where combined into the same layer group. An Example would be: One layer group contains yellow objects and another layer…
1 vote -
"Other option" for text in Properties panel slow down PC
Illustrator beta 29.5 35
When I try to open "other option" for text in the property panel the software slow down very much, I mean it freeze for at least 10 seconds and it happens every time. If I use the usual full Text panel no problems, but normally using the Properties is easier to have all in the same place, so it's a bit frustrating.
I link the screenshot ot the software frozen after clicking the button.Windows 11 10.0.26100 build 26100
AMD Ryzen 9 5900HX with Radeon Graphics, 3301 Mhz, 8 core, 16 processori logici
RAM 32GB
nVidia…1 vote -
Unknown error during file import
Illustrator 2025 (29.1)
MacBook Pro M3 16"
MacOS Sonoma 14.7.1When importing I'm getting a random "Unknown error" message. Afterwich the import failes.
This seems chipset related. When I boot Illustrator 2024 (28.7.3) in Rosetta mode, the error is gone.
2 votes -
Command-H stopped working for show/hide edges in 29.0.1.
Maybe this stopped earlier, I never bothered with any release of 2024.
I've been using Illustrator since 2000 and this hotkey is ingrained into my fingers. I don't care that MacOS wants to use command-hide to hide programs.
Fooling around in Illustrator's keyboard settings reveals that if I set this to something else, I can't even reassign it to command-h.
And annoyingly enough System Settings says that I can't assign custom shortcuts to Illustrator so I can't work around this by assigning nothing to illustrator>hide illustrator. Is this a deliberate choice being made by Adobe, the same way someone decided…
2 votesA reboot helped to fix the problem.
If you encounter a similar problem — please upvote this and comment.
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Dimension line gets shifted when multiple dimensions are selected with Shift held
When holding down the Shift key to select multiple dimensions, the one clicked will move once with each click
3 votes -
Selection tool doesn't work to resize
Illustrator version 29.3.1 (2025)
The Selection tool (black arrow) does not work anymore and i can't resize things on any of my documents. I tried to close-reopen illustrator and even restart the entire computer without any results.
iMac retina 2017, Radeon pro 560 4gb, SSD; macOS ventura13.6.8)
1 vote
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