Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7510 results found
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Can't drag objects after creating text objects
V. 28.4.1. As soon as I create any text object, dragging objects is imposible, Illustrator won't let me move anything. Everything seems fine, until I create a text Objects, then moving anything is simply imposible. Restarting doesn't seem to work.
1 vote -
Windows 11 Professional, Adobe Illustrator 28.5 64bit
Bei der mehrfachen Verknüpfung eines Bildes in einem Dokument war es bisher möglich, wenn man das Bild aus dem Ordner in z.B. einen Ordner erledigt geschoben hat, auf alle anwenden einzustellen und man musste nur 1 x ein neues Bild aussuchen und verknüpfen und alle weiterenb gleichen Bilder im Dokument wurden automatisch getauscht. Das Fubktioniert leider nicht mehr.
1 vote -
Illustrator自動バックアップ用にファイルを保存できません
ipadで作成したデータをデスクトップ版(Illustrator Beta版)で開きパソコンに別名で保存後作業すると“Illustrator自動バックアップ用にファイルを保存できません”というダイアログボックスが現れます。
1 vote -
ADOBE: FOR GOD'S SAKE WILL YOU TRANSFER CUSTOM SETTINGS AFTER AN UPDATE ALREADY
ADOBE IT IS 2024.
FOR GOD'S SAKE -- AND THIS IS ALL CAPS BECAUSE I'M YELLING -- ADD THE FOLLOWING CODE TO ALL ILLUSTRATOR UPDATES:
Copy <Old Custom Workspace AND Keyboard Settings> to <New Version>
Okay? It can't be that friggin' complicated. I'm trying to write a PowerShell VBA to do it, and I'm not a coder.
I AM SICK AND TIRED OF HAVING TO MANUALLY GO IN AND TRY AND FIGURE OUT WHERE ALL MY CUSTOM SETTINGS ARE LOCATED AND THEN MANUALLY COPYING THEM TO THE UPDATED FOLDER.
This might be too much for UX, but golly gee gosheroonies,…
3 votes -
Real-Time Drawing and Editing mode does not work for objects with both an effect and opacity mask added
If an object has an opacity mask, Illustrator renders it correctly when the object is moved, the mask moves together with the object.
But if you apply an effect to this object, Illustrator will keep the mask in place while the object is moved, as if it has the mask unlinked.
On the other hand, if you unlink the mask for the object without the effect and try to move it — Illustrator will render it wrong again, as if the mask is linked, until you release the object.
Please see the GIF attached and try the file yourself.
12 votes -
Error with app.executeMenuCommand('Adobe Stroke Palette')
en_US
In the Japanese version of Adobe Illustrator, when I execute a script that selects the Window > Stroke menu, an error occurs. It executes correctly in the English (North America) version.
![mrap.png](mrap.png)
Script to Execute
try { app.executeMenuCommand('Adobe Stroke Palette') ; } catch(e) { alert(e) ; }
Actual Result
The following error occurs.
エラー: an Illustrator error occurred: 1346458189 ('MRAP')
Expected Result
Stroke panel is displayed.
Steps to Reproduce
- Uninstall any non-Japanese version of Adobe Illustrator that is installed
- Launch Creative Cloud.app and set "Default install language" to Japanese in the Preferences
- Install and launch Adobe Illustrator
- Execute the…
9 votes -
Transform Pattern Tiles Checkbox in Settings resets after applying Transofm Effect in Appearance Panel
Hi there!
When you check "Transform Pattern Tiles" in Settings, and after that - edit or apply the Transform effect in the Appearance panel without checking "Transform Patterns" in the Transform Effect window (even if you are not editing a pattern fill), the "Transform Pattern Tiles" checkbox in Settings resets.You don't think about Patterns when you are editing not a pattern fill. So it's insanely inconvenient.
5 votes -
Illustrator 28.3 shuts down on my macbook pro macOS 14.4 when trying to use 3d
I'm using a MacBook Pro with the M2 chip and just upgraded to Sonoma 14.4. I also updated Illustrator to 28.3. Up until then, I had no issues using 3D Effects. Now if I attempt to use 3D effects, Illustrator will shut down. A window pops up saying it shuts down for unknown reasons, and it gives me three choices: Restart, report, or ignore.
1 vote -
Screen glitching when moving cursor
Any idea what's going on here? Whenever I open older files to edit information I'm getting a strange glitching when moving the cursor. It doesn't matter if I switch to Overprint or Preview - the issue immediately comes back. I've also Quit and Restarted and the problem still persists.
Running 28.0 on macOS Ventura 13.6.1
So, so bored of these constant issues when updating your software.
1 vote -
SVG Imports with missing/changing colors
This svg file opens correctly in browsers and even converts correctly in Inkscape, but in Illustrator all the colors change.
I'm using the latest illustrator as of May 2024 on Windows 11.
I tried attaching the SVG file but it gets removed for not being supported, nice...
1 vote -
Japanese text converted to broken words.
When type text and convert to Chinese letters, it's made to broken words like pic.
1 vote -
Corrupted Mac screenshot exports when using Export for Screens
When exporting multiple artboards that feature Mac screenshots via Illustrator > File > Export for Screens, the exported screenshot data looks corrupted / distorted. However, using File > Save for Web (legacy) results in a clear export.
2 votes -
Text change when I copy and paste
When I copy and past text from one project to another, it change the text randomly and I can't change it, I need to rewrite it.
1 vote -
Dimensions new layer Do Not Print
Using the Dimensions tool on a layer designated as Do Not Print creates a new layer title Dimensions.
Example, I do all my dimensions, set the layer to Do Not Print. Later I realize I need to make an additional dimension. If I try to use the Dimension tool on the layer marked Do Not Print, it will create a new layer for new Dimensions.3 votes -
Info Palette incorrect on items using Clipping Mask
Objects with Clipping Masks show original width and height in Info Palette. Ex. a 10x10 square clipped to 2x2 will show as W: 10, H: 10 in Info.
In Properties/Transform the information is correct, i.e. W: 2, H: 2I typically don't like to see the whole Properties Panel nor need the editing abilities of Transform so I have the Info panel open. However, I would assume it would show the selected width and height vs. the clipped item's original size.
3 votes -
포토샵과 연동이 안돼
I'm trying to import layers with ctr+c / ctr+v into an illustration in photo shop but it doesn't copy paste, please improve
1 vote -
Crashes daily, usually over night. Can't keep loaded for more than 24 hours.
Windows 11, 65gb ram, 2tb ssd, desktop. Version of Illustrator is latest, always do updates and owned a subscription for 5-6 years.
Why am I here? I can't figure out this help system, or generally no help at all. I usually never file bug reports because I don't expect any support for my money and have grown desperate with the daily crashes and losing edits.
I am sorry if my description is limited, as the crashes usually occur over night. The computer is never put to sleep and only the screen saver is running. I have no add-ons. My installation…
1 vote -
Adobe Illustrator scrolling issue with XP-Pen tablet
Hi, I am using XP-pen Star 0-3 tablet. My tablet is correctly with other Adobe programs, only in Adobe illustrator it starts working erratically while scrolling.
I can function normally in Adobe illustrator, however whenever I touch any scrolling bar, entire artboard starts scrolling with movement of mouse.
I have attached the video for better clarity.
Please help3 votes -
Application crashes when pressing back arrow when inside symbol
OS: Windows 11 Home
AI Version: 27.8.1Context:
The application crashes when I press the "back arrow" button while editing a symbol. The symbol I tried to edit was one that I had created myself and added to the list of symbols.Steps:
1. Double click on the created symbol in the symbol menu to start editing it.
2. Click the back arrow in the top left, as seen in the picture provided.
3. The program will crash anytime that arrow is clicked.1 vote -
Constantly freezes up
Freezes and interface is unusable & menus to be inaccessible. Mac doesn't recognize it as "unresponsive.”
1 vote
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