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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7510 results found

  1. Pasting text from Microsoft Office does not work on Mac but works on PC

    This has been an issue for quite a while on many different machines Mac OS version, and Illustrator versions over the years and is consistent. When copying text or vectors containing text like graphs from a Microsoft Office app like Excel, PowerPoint, or Word. Then pasting into Illustrator, the graphics and vectors are correct but the text is illegible in that it is corrupted in some way so it looks like symbols.

    I know it works on Windows as this is my usual workaround in the past, but my main machine is a Mac and this is a very annoying…

    1 vote

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  2. I can't change stroke colour after I used the shape builder tool

    After using the shape building tool to combine shapes together to create a specific shape and change the stroke to a colour with a specific stroke weight then later when I try to change the stroke colour it does nothing, it show up different when it's in isolation mode though. I've tried to add a thicker stroke line and that shows the new colour I've chosen behind the first colour so the shape developed two stroke colours in one and I have no idea how to fix it, even if I copy and paste the shape then try to change…

    1 vote

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    1 comment  ·  Strokes  ·  Admin →
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  3. Converted text won't change color. Eyedropper nor manual change not working (even though "fill" panel picks it up)

    I tried resetting everything, and updated Illustrator, which didn't help. Then I installed the new one and told it to remove old versions. So I now have the new illustrator 2024, and eyedropper still doesn't work. Exact same bug between versions of illustrator.

    Note, it seems to specifically be happening with text, even after changed to outlines.

    I saw a release note that this had been fixed yesterday, but I am having the issue right now, with the brand new install.

    Macbook Pro Sonoma 14.3.1

    1 vote

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  4. Embedding images in SVG is not working

    I'm trying to embed some images in my SVG. When I do the process by clicking on the menu option "Embed images", it looks like it's working, but after saving and closing the file, when I reopen it, the image is linked not embedded.

    I tried with AI 2021 and 2024, but it also happened with other files.

    1 vote

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    1 comment  ·  Images, Links  ·  Admin →
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  5. Reduce History Panel Minimum Width

    Please reduce the history panel minimum width.
    Currently it's wider than (almost?) all of the history step names.

    Ideally this panel width could reduce to just show the icons of each history step.

    Common actions like Move and Clear would benefit from icons better representing the changes made.

    All the different type adjustments would also benefit from displaying their corresponding icons from their respective panels (font size, letter spacing, line height, paragraph alignment etc.)

    Thanks for delivering the History Panel!

    3 votes

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    1 comment  ·  User Interface  ·  Admin →
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  6. "Select a File Format to open file"

    Multiple Illustrator files with vector polygons and linework from ArcGIS Pro are no longer opening properly and are instead prompting: "Select a File Format to open file" with "Text" or "ArcGIS - Adobe Illustrator" as options. Selecting either option opens an empty, blank file. How can I continue editing the original Illustrator files?

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  7. Brush palette inconsistent with Direct Selection Tool

    I select a path drawn with the brush tool using Direct Select then click another brush. Sometimes the brush is applied to the path, sometimes it isn't, although the brush is shown to have changed as expected in the brush palette.

    If the brush is not applied as described, when I deselect the path and select it again it reverts to showing the original brush.

    I'm sure this has happened since the latest update (28.1, 64 bit, Win 10). I work with brush tool a lot and this is introducing a lot of irritation and wasted time to my projects.

    1 vote

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    4 comments  ·  Brushes  ·  Admin →
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  8. Multipage PDF opens with incorrectly scaled links

    I open all pages of a booklet PDF booklet (pages of the same size) with a setting "Import PDF pages as links for optimal performance". The opened file seems to look good and all the pages of a booklet display correctly. That's until I save and reopen the file. After reopening, the links become scaled randomly. The same happens after Rearrange All Artboards command. This bug messes up the results of Illustrator imposition extensions too.
    The problem appears to be in Illustrator 28. Older version of 27 does not have this bug.
    I am using Mac OS Sonoma Version 14.4.1…

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  9. Bug generating previews when saving multiple artboards

    When saving AI and EPS files using artboards, file previews (thumbnails) are not generated. All files display the preview of the original file. To rectify this, it is necessary to open and overwrite the files.

    4 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  10. Dimension Tool Options dialog always uses points for Offset and Extension fields, even though document units differ

    Dimension Tool Options respect my chosen Type and Stroke units, but ignore General units, when I open Options dialog or Properties.

    If I choose, say, millimeters for my document, I want to define offsets end extensions in millimeters as well, not points.

    Does not help if I set these in Document Setup as well.
    Please make these consistent!

    6 votes

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    0 comments  ·  Tools  ·  Admin →
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  11. Screen blinking bug

    Screen starting blink after opened a tab for some times, making some irritations our eyes, it is only in Mac OS

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  12. 对齐字形边界对编组的文字不起作用

    建议对齐字形边界--->点文本（区域文本）对编组的文字起作用。
    如视频：

    2 votes

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    1 comment  ·  Align, Distribute  ·  Admin →
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  13. GPUパフォーマンスが設定できない

    Windows１１　Intel Core i７を使っています。
    突然アニメーションズームができなくなってしまいました。

    ・イラレを一度終了し、再度立ち上げる
    ・ＰＣの電源を一度落とし再度立ち上げる
    ・イラレ最新版（２０２４）をインストールする
    ・環境設定のパフォーマンスを設定する（そもそも「互換性のあるGPUは使えません」と出てきてクリックができなかった）
    ・NIVIDIA GPU最新版をダウンロードする（５５２．２２）
    ・イラレを一度すべてアンインストールし、インストールしなおす
    ・Adobe Bridgeのカラー設定を同期する設定にし直す

    等、検索で出たすべてのことを行ったのですがそれでも解決しません。いったいどうすればいいですか

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  14. Can't Link PDF

    Cannot link PDF into an AI file. When opening the file an Unknown error is detected. Help us investigate further....
    However opening Illustrator in a Intel based version on the M1 mac it will open without issue. However as this feature apparently is going to be removed it will cause major issues for me.
    This needs to be fixed.

    1 vote

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    3 comments  ·  Images, Links  ·  Admin →
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  15. Swatches panel does not remember the size of chips when toggling List / Thumbnails view

    When I choose to display Large Thumbnail View in Swatches panel’s flyout menu, I expect Ai to respect my size choice and remember it, when I use the two buttons in the panel itself to switch List / Thumbnails modes.

    Instead, Illustrator forces it to Small (which can be OK, since I never chose the List to be large) and does not even remember my previous choice when I switch back (which is totally not OK).

    See the GIF, please.
    Love and honor user data. This is what we use the app for — to create data. This includes not…

    6 votes

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    0 comments  ·  User Interface  ·  Admin →
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  16. [Illustrator 27.9] Changing the Fill Color of All Objects Becomes Impossible After Using the Gradient Tool

    After I change the color of a gradient stop several times, changing the fill color of virtually all objects becomes impossible until I restart Illustrator.

    How to reproduce the bug:

    1) Create any object with a gradient fill.

    2) Keep changing the colors of the stops.

    3) Once changing the colors becomes impossible, create a new object in either the same or a new document and try to set its fill color.

    3 votes

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    7 comments  ·  Gradients  ·  Admin →
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  17. 关于shaper

    两个问题，如图：

    2 votes

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    3 comments  ·  Tools  ·  Admin →
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  18. Column graph rounding issue

    When using %00 template in graph design decimal figures are not rounded up/down correctly. Eg. Figure 4.9 should display as 5 but actually displays as 4
    See attached illustrator file.

    3 votes

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    0 comments  ·  Tools  ·  Admin →
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  19. 文字が消える時がある。

    イラストレーター28.1でテキストが意図せず消えることがある。ファイルを開き直すともどる。
    他にも勝手にCPUプレビューになる。
    本当に困っています。

    1 vote

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    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  20. AI CC V 28.1 Windows 10 Extrusion (3D and materials) no more working for some objects

    I am no more able to complete the extrusion of a disc object for which I previously removed parts of it using the pathfinder substraction tool. Substraction is working well, but extrusion is not. Once started, the extrusion process does not complete. I had to revert to Illustrator 28.0 to make it work.

    1 vote

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    5 comments  ·  Pathfinder and Compounds  ·  Admin →
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