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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Saving as PDF with no editing capabilities should not allow you to edit

    Currently, if you are working on an AI file, and then choose File / Save as / PDF (and select PDF output options that have NO editing capabilities), once the PDF is saved it then remains open.
    The bug is, that although the PDF is set with no editing capabilities - the file will still allow you to make changes and add items outside the Artboard area.
    The problem with this is that once you save and close. if you open the file again - there is no way to access the content outside the Artboard area.
    So you could…

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  2. File tab header has different file name, but same file is displayed on both tabs

    File A is open.
    File B is double clicked to open in new tab.
    File B info appears in tab header, but File A is displayed as the contents.
    File B can be closed and its original contents are preserved.

    Illustrator 20.03
    Mac OS 10.14.4

    5 votes

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Tilde shows up in text box

    Illustrator CC 23.0.3 Precision 5820 Tower,Intel Xeon W2102
    16 GB RAM, 64 bit, Win 10 Pro

    Working with any text box, the tilde character shows up at insertion point. Even if no typing is happening.

    1 vote

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    1 comment  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  4. illustrator 23.0.3 crashes every I use eyedropper tool.

    illustrator 23.0.3
    crashes consistently using eyedropper tool.
    Mac Mojave operating system, ver 10.14.4
    IMAC pro 3.2 ghz processor intel xenon.

    point sample crashes every time
    3 point average crashes almost every time
    5 pt sample crashed after 3rd time using tool.

    1 vote

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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  5. Pattern Editing Mode Swatch Width and Height max out at 4000px

    Pattern Editing mode lets the user create swatch tiles over 4000px, but does not give you the size of the tile over 4000px. I noticed this first with rectangular pattern that was forcing my computer to crash on edit. I confirmed this behavior by opening a new file creating a 60 in by 60 in square. Pattern was created fine, but the width and height of the swatch still maxed out at 4000px. AI 2018 22.1

    2 votes

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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  6. Mobile Adobe Draw open in Desktop App (AI) does not work

    Opening in Adobe Desktop Apps does not work in iOS Adobe Draw. There is the option to save as a PSD in cloud files, but NOT to save as an AI. Highly disappointing for tablet integration.

    Also, two finger gestures are slow and interpret commands poorly.

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. illustrator when I try to type something it is shown with some prepared text

    when i try to click the T button to creat new text, it is shown already made some text example with has tag. This has tag is hidden and if I click "show hidden character" it is shown with # . Can I start with completely blind text function without this suggested pre-made alphabet arrangement looks like some word (but doesn't make sense, it is just look like preview of the text).

    1 vote

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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  8. Errors or unexpected behavior when GPU Performance features are turned on

    "Errors or unexpected behavior when GPU Performance features are turned on" message occurred while tried to new document or open document on MacBook Pro 2018 15" (Touch bar) for Illustrator CC 2015

    2 votes

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    0 comments  ·  GPU Rendering Issues  ·  Flag idea as inappropriate…  ·  Admin →
  9. undo is broken

    Undo is just wonky. I hit Undo, and rather than just stepping back one step, it jumps several actions backward, and the Redo steps can't even get back to where I was. I wish I could provide more info, but it's just jacked, so I can't trace the problem.

    6 votes

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    2 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  10. Illustrator is blurry

    Please check the screenshot. meanwhile other than illustrator is every thing is very clear. Please help to fix the issue

    1 vote

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  11. Selection tool automatically nudging object when clicked.

    When (v) or (a) are used and a vector line or object are clicked on with the mouse, the object automatically jumps/nudges right. Multiple clicks produces multiple jumps/nudges.
    The problem will stop for a period of time after reboot but begins again.

    1 vote

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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  12. Expanding a Live Paint Object Changes Dimensions

    Reporting a very frustrating Illustrator bug that has been there since version CS6 at least.

    There is a bug concerning the Live Paint tool. Live Paint objects need to be expanded most of the time to develop them further in Illustrator. However, after expanding, the dimensions of the shapes get distorted and this renders the Live Paint tool completely useless for precise drawings or illustrations.

    I hope something can be done to eradicate this bug as it extensively hinders workflow of many projects that need to be developed with Illustrator.

    Thank you.

    P.S. The same happens not only with imported…

    1 vote

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    1 comment  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  13. freeform gradient broken and malfunctioning

    Love the capabilities of the new freeform gradient tool; however there are some unusual behaviors and bugs preventing it from working as expected. Firstly, if you use direct select to move points of a shape around, color stops are deleted once they fall "outside" of the shape boundary. Normally, gradients can fall outside of a shape, and are visually "clipped" by the mask of the shape.

    Secondly, upon reopening a document with freeform gradients, I have found that the gradients are static images clipped to a shape. When I use direct select to select a shape, it selects the gradient…

    3 votes

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    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  14. Center-Points missing from guides.

    Guide objects have lost their center points. I have "Show Center" turned on in the Attributes panel and "Show Edges" turn on, and still, the Center-Points are not visible on object guides.

    Object guides used to all have center-points showing all the time, as long as the guides were turned on. Now the center-points are missing.

    4 votes

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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  15. Typing French

    I am having an issue typing French accents in Illustrator. For some reason the accents are not appearing above the letter but beside it. ê is how it should look but in illustrator the accent would be to the left of the e. Am i doing something wrong? option + i then the letter... etc

    1 vote

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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  16. Illustrator CC2019 23.0.3 crashes on save ONLY WHEN connected to Internet

    Every time I attempt to save an Illustrator file, it freezes and I get the spinning wheel, to the point where I have to force quit. After I force quit and reopen, all my preferences are reset to default.

    I've attempted saving on Dropbox, iCloud, my external hard drive, and my local hard drive - it all freezes. The only time it doesn't freeze is when I disconnect from the Internet, and at that point I can save literally anywhere I want.

    This happens LITERALLY every single time. I've gotten to a point where whenever I work on Illustrator, I've…

    3 votes

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Version 23.0.3 Adobe PDF Preset / Transparency Flattener Preset "Convert All Text to Outlines" Not Working

    In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

    I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

    How is this…

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  18. HDTV 1080 preset has a PAR of 1.33

    When the HDV 1080 and HDTV 1080 document presets were combined the HDTV pixel aspect ratio never changed from 1.33 to 1. The HDTV 720 has the proper square PAR, but the 1080 still has the old HDV one. This is only a cosmetic issue, as it affects the AI ruler, but not the shapes created or when art is imported into after effects, but it is still wrong when you're trying to measure distances using the Guide Ruler.

    1 vote

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    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote

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  20. Variable Font Rendering Distorts Master

    I'm getting some weird things happening with a 4-axis font I'm working on.

    Illustrator seems to mangle the outlines for some of the masters. I realize this font is doing some weird stuff, but hoping for some clarification if it's a bug in Illustrator or my font. It appears correctly on the web though, on Axis Praxis(Chrome).

    I'm attaching the ttf. It only has an 'H' glyph present. If it's helpful, there's more information about the typeface and intentions at the link below. This issue is related to an upcoming version which isn't available yet. https://www.futurefonts.xyz/scribble-tone/whoa

    Mac OS 10.14.4
    Illustrator(latest…

    2 votes

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    4 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
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