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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7469 results found

  1. AIPaintStyleSuite not found

    Trying to update a plugin to use the Illustrator 2020 SDK on Mac. Previously using the 2017 SDK. The SPBasicSuite AcquireSuite function fails to find the AIPaintStyleSuite when building with the 2020 SDK.

    4 votes

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    3 comments  ·  SDK and Scripting  ·  Admin →
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  2. Opacity issues with white

    Opacities are not working correctly. When I have a shape with with a normal opacity set to a level below 100 and above another shape that is white. The white appears as a color underneath and it should not. it should be invisible. Also multiply effect is producing incorrect color values. Please see attached image.

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  3. Keyboard Shortcuts dialogue is missing 'Send to current layer' menu item

    I'm unable to change the shortcut for 'Send to current layer' menu item because it's missing from the Keyboard Shortcuts dialogue.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Font Sample Halt

    Hi,

    I'm frustrated that as I run down my list of fonts testing them on a specimen of type that the font scroll halts for no apparent reason, forcing me to use the down arrow and manually select the font I want to try the specimen on.

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  5. Blur effect not working in the second opened svg document

    When I open two or more svg files containing blur effect, Illustrator applies blur only in the first opened document.

    This bug has been detected on Windows 10 using Illustrator version 24.1.1.

    2 votes

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  6. expanding pie chart

    I found that you can expand a pie chart by making the chart, then taking the scissors tool and clicking on the points, then you can edit each slice!

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  7. Impossible to apply graphic style to text background by moment

    I use lot of graphic style in my work, and I've to use it on text bloc (to create map mind per example)

    But sometimes, the style (or the color directly) doesn't work on the background (selected with the white arrow). The color appears in the properties but nothing happen… I have to create a new bloc and It works normally (or not sometimes)… I really think it's a bug it will be very nice to correct it because I often use this trick in my work!

    I use 24.0.2 on mac OSX Mojave

    Thx

    1 vote

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  8. Fit to artboard

    Fit to artboard does not fit lines to the artboard that are on the edges. So when you export to indesign the lines are missing of halved

    1 vote

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    0 comments  ·  Documents and Artboards  ·  Admin →
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  9. Adobe Draw not sending AI to Illustrator CC 2020

    1. Windows 10 HOME / Adobe Illustrator 24.0.2 (64-bit)
    2. I logged out on every device from Adobe Creative Cloud and made sure I have up-to-date Adobe Draw on my Samsung S6 Tab as well as the up-to-date Illustrator on my Desktop PC. I am trying to send several projects from my tablet to Illustrator and they all say "Sent to Illustrator" but nothing happens on my Desktop. I have checked other articles that people posted and I have also tried to close the application, restart the computer/tablet, open them at different times, nothing is working. I have also checked Mobile Creations…
    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  10. Disappearing layers

    I have had this same issue now twice. I saved a file as a PDF and chose smallest file size. when i look at the file no errors, but when sent to someone else layers disappear, i have now also had layers disappear after saving as a jpg for web. i have not changed any layer settings or save settings and this problem only started occurring yesterday.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  11. Color Swatch panel: stroke and fill color switcher missing

    The double arrow for switching the stroke and the fill color is missing in the color swatches panel. It is there in the tools and it is there in InDesign but missing in Illustrator.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  12. Image Trace Bug?

    Every single image I trace and expand causes this effect. Is there a way to get rid of it?

    2 votes

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    1 comment  ·  Images, Links  ·  Admin →
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  13. Unable to apply gradient on Rectangle Box

    Hi,
    I am unable to apply a gradient color for my rectangle box when I use the Fill tool, I tried changing to a solid color to see if the problem lies with only the gradient, but i isn't setting a color at all.

    Could you please solve this bug issue as soon as possible as I am using Illustrator 2020.

    1 vote

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  14. Corner Anchor Points become Smooth in 24.1

    Draw a straight line.
    Add Anchor points twice
    Use the Delete Anchor Point Tool to removwe the middle one.
    The adjoining Anchor point become smooth instead of staying Corner (as in previous versions).
    See also: https://community.adobe.com/t5/illustrator/anchor-point-glitch-during-removing-unnecessary-anchor-points-adobe-illustrator-24-1/m-p/10936870?page=1

    21 votes

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    5 comments  ·  Tools  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  15. Illustrator strips out XMP metadata when exporting PNGs

    From CS1 until CC2017 when exporting PNGs the XMP metadata was preserved; Adobe BROKE this in CC2018/2019/2020! It works for all other file formats. We have production customers that rely on the XMP metadata matching between the Illustrator file and the exported PNG. FIX IT! Photoshop fixed this bug in their most recent release - why are you behind?

    15 votes

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    6 comments  ·  File Save, Import and Export  ·  Admin →
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  16. 2020 .AI documents only opening .PDF pages in Illustrator CC

    I am using Illustrator 2020 on my personal laptop, saving work to my iCloud to continue working on the files in university.
    Recently the files will only open as a .pdf (giving options for pages and not showing all the information) on the university Illustrator CC.

    I could in theory Save as- Illustrator CC and presumably that would open okay, but it's annoying to have to do that every time!

    On these screenshot Issue 1, you can see the file I'm trying to open (Dinosaur Libby) has a lot of information in the thumbnail, but only opens what's seen in…

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  17. svg Export bug

    In 23.0.2 and 23.0.3 when saving or exporting SVG the file is totally deformed afterwards...

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  18. BRING BACK FUNCTIONALITY OF ACTIONS

    As we all know all too well, the "engineering team" adds to and removes features from AI, apparently completely without considering its effective use or convenience.

    Their latest trick: many operations won't record automatically anymore in Actions going from v23 to v24. Please bring that back.

    Functions not recorded anymore so far:

    – Create text frame
    – Cmd/ctrl-0 Fit Artboard in Window
    – Save As (including location, file type eg PDF and its settings)
    – Close

    I you find more please add them to the list.

    I'm getting so tired of this ignorant behaviour!

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Epson P800 Film Continuous Feed Issue

    When sending files to our Epson SC P800 using Ai 24.0.3 the printer continuously feed rolled film media until printing is cancelled at the printer instead of printing the file. The same file will print successfully when using InDesign 15.0.1 and Illustrator 23.1.1, but not Illustrator 2020 (24.0.3)

    System:
    iMac (Retina 5K, 27-inch, 2017)
    Mac OS Catalina (10.15.3)
    Processor 3.4 GHz Quad-Core Intel Core i5

    Printer:
    Epson SureColor P800
    using 13" DarkStar Film media (roll)

    Software:
    Ai 24.0.3
    AccuRIP Black Pearl-SE 1.5.51 (issue occurs with and without software active)

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  20. Problem with elements' IDs when export to SVG

    Sometimes when I export an AI file with some elements' names to an SVG file, it renames the IDs like if there are some duplicates.

    Usually I can fix it by renaming the "duplicate" elements with a dummy name and then rename them back, but often it doesn't work and I have to delete the file and work on a new one, copying and pasting only the "safe" elements and redrawing the "duplicate" ones.

    Sometimes it appends a special character on the IDs and when it happen I always have to work on a new file.

    Version: 24.0.2 (64 bit,…

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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