Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8128 results found
-
Ghost shadows/projections when isolating a group
Sometimes when isolating a group (double clicking) and zooming in, a strange ghost offset projection across all the screen appears, and it slides across the screen when dragging through the workspace.
I remember it used to happen in Ai 2019, stopped happening in Ai 2020 and now it came back. BUT I have not had this issue occurred between the Ai 2021 release and the macOS Big Sur update so I am not sure what the cause could be, and that's what's tricky, it only happens SOMETIMES and I haven't found any pattern about it.1 vote -
制作したデータを保存する際に、拡張子まで選択される。
Macbook Pro（15-inch.2016）マジック ツールバー搭載モデル
macOS Catalina 10.15.3Illustrator2020／Photoshop2020
制作データを保存しようとすると、ファイル名だけでなく、毎回必ず拡張子まで選択されます。
「別名で保存」「複製を保存」問わず、毎回必ず拡張子まで選択される為、ファイル名を変更しようとすると拡張子まで消えてしまいます。
その都度ファイル名を選択し直してから保存していますが、煩わしくてしかたありません。
この症状はIllustratorだけでなく、Photoshopでも同じ現象が起こります。
他のアプリケーションでは、データを保存する際このような症状は出ません。
解決方法を教えてください。7 votes -
CC 2021 freezing on or right after start after working just fine for 3 weeks
Hello,
I worked for 3 weeks just fine with PS, AI and InDesign (all CC 2021) and then one evening the applications won't open again. They are freezing when starting up or crashing right after the start. I have changed nothing on my system, have installed no new software or anything I could imagine causing this behavior. Looking for help I browsed the internet and found that for many people only reinstalling the CC2020 applications helped. So I did that because I had work to finish. I think Adobe is not doing enough to help those many designers who report…3 votes -
Illustrator 2021 Won't Load - I have already contacted Customer Care. They were not able to help.
Please help. There are a number of users experiencing this major bug. Please read: https://community.adobe.com/t5/illustrator/help-illustrator-2021-won-t-load/td-p/11530119?page=6
I think Adobe needs to realize that it has been isolated to Illustrator v25.0 only. Like everyone else, the latest releases of Photoshop v22.0.1, InDesign v16.0, and Bridge v11.0 all work just fine. Moving down to Illustrator v24.3 seemed to help get everyone back to work. However, since this is a newer version, there is a question on the projects that we have been working on with v25.0 will open up without any hiccups with v24.3. I am testing that right now as I have…
6 votes -
CC Libraries doesn't work and has a black partial background
Can't select or move up/down the CC Libraries panel. Also a black background appears.
3 votes -
Unexplained distortion on output
Mac Pro (Late 2013) OS Catalina 10.15.7.
the last two days on multiple items and workstations we have had unexplained distortion on files processed. Usual operation of drop postscript file into hot folder for output. Expected solid box with length of 67.9375. Actual solid box has length of 67.4375. This happened with several different items. Only work around we have that has actually worked is to put the file on a new document and color everything black. We can't do that on all our files. Please help1 vote -
MacOS Big Sur, adobe 2021
Bonjour, je ne peux plus créer de nouveau document car l'onglet est grisé.
1 vote -
Big Sur
Updated Big Sur and Illustrator about the same time one of them is no letting Illustrator open at all, entire day lost
3 votes -
Cannot Export Print Quality PNG from Illustrator 2021 Mac OS Catalina
Every time I try to export my large print quality files from Illustrator as .png, I get an error message. The Operation Cannot Complete Because of an Unknown Error [!now] I am trying to maintain the 300dpi quality because this is how my printer accepts files. (As .png.) My Illustrator file is 10000 x 10000 pixels at 300 dpi. I have tried it as 150 dpi and all of the export settings and always get the error message. I see on your forums that this has been going on for many years and that I'm not the only designer to…
3 votes -
Eyedrop multiple fills
Please allow there to be an option on the eyedropper tool to select multiple fills on appearances to apply to another object. Example; with pattern design, we create a top transparent pattern than a second fill with a solid color to create the final pattern. We would like to be able to easily apply those two fills to another object
1 voteYou can open Eyedropper tool’s options (double-click tool icon or hit Enter while the tool is active) and check both Appearance ticks to force it to pick and apply all appearance items, including multiple fills.
-
pen tool bug
There is a glich in my adobe illustrator, I cannot select the tools when I select the tools it only shows the icon of pen tool
1 vote -
Ipad Pro illustrator top layer select
Sometimes I have an issue selecting the top layer only on iPad Pro illustrator while selecting other layers flawlessly.. Noticed this when importing back from desktop illustrator app. Not sure if that matters but curious if anyone else has had issue?
1 vote -
Some freeform gradients change when selected with one or more other objects
The problem always seems to affect the same objects and certain color groups. I've attached two pictures: the first shows the gradient I created, the second shows how the gradient changed the instant I selected it with another object.
Please view this thread, as it includes a complete description of the problem and several photos:
6 votes -
Graphics do not show when document is opened, only in preview
When I open a document with several artboards that was created in the 2019 edition of Illustrator I can see all images in the preview - but when I open the document there are only empty artboards. How can I avoid recreating all my artwork?
My Illustrator is updated to the latest edition and the technicians have deleted all previous versions. My computer has 16 GB RAM, x-64 and runs the Windows 10 pro.2 votes -
la pipette n'applique pas les types d'aspect demandés
la pipette n'applique pas les types d'aspect demandés
1 vote -
spostare un qualsiasi oggetto
Ho appena aggiornato la versione ad Illustrator 25.0, ho aperto un file pdf e risalvato in formato illustrator, peccato che quando voglio spostare un blocco di oggetti o anche uno solo mi dice che non posso perché è IMPOSSIBILE la modifica potrebbe rendere alcuni degli oggetti troppo grandi. Come la risolvo?
1 vote -
Illustrator 25.0 Locked objects get deleted
Hey, when selecting and deleting parts of an object the locked objects below also get changed.
Bug is not in Ill24.3, just the new one, also happened to colleague with Ill25.0
see Video1 vote -
Deleting Effect Causes Crash
Any time I try to delete an effect from an object, illustrator crashes.
10 votesPlease tell more.
Does it still happen for you in the latest build?
Does it happen when you use Properties?
Does it happen when you use the dedicated Appearance panel?
Is it only Drop Shadow or any effect is a problem?
-
1 vote
No longer happens in latest releases
-
Zoom on drag, not after
Zooming involves pressing the command key and the space bar, and then clicking and dragging the mouse. The speed and duration of the drag is replicated in the zoom on screen. Or so it used to be.
All of a sudden now, when I click, instead it draws a box, the contents of which then fill my monitor — but only when I release it.
It used to zoom in on the mouse drag - but now it waits until I’ve completed the box. How do I toggle back to the previous settings?1 voteThe 'marquee' way of zooming is the way it worked before GPU rendering was introduced.
So it works only in GPU mode — check it you have enabled in View > GPU Preview.
Plus you should check if Animated Zoom option is enabled in Preferences > Performance section.
- Don't see your idea?