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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8127 results found

  1. İmac 5K 2020 and ai cc 2020

    normal mode is also ok, only the slightest work becomes very, very slow when switching to overprint mode. please try ...

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  2. windows crash when renaming files

    This was fixed in the last version but with the most recent update and is now a problem again. When I go to File > Open if I rename a file Illustrator crashes this is also happening in the Save As or Save if I rename a file.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Pathfinder tool functions not working

    I am using Illustrator 2021, which just auto-updated, running on Windows 10.

    The Pathfinder tool's functions (Unite, Minus Front, Intersect, and Exclude) are not working just after Illustrator 2021 updated. The Intersect subfunction still produces a "The filter produced no results" error box, but none of the other functions do anything.

    In the attached image, the two ellipses are supposed to get merged into a lumpy shape, but they don't.

    3 votes

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    3 comments  ·  Other...  ·  Admin →
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  4. 1 vote

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  5. Software does'nt work

    Dear Adobe Creative Cloud helper,
    I have upgraded my software to version Illustrator 2021 via my Creative Cloud account on my iMac Pro (MacOS 10.15.7 Catalina). Everything was seemingly going right but, when I open my new Illustrator 2021, it quits out as soon as I move the mouse …
    I tried to uninstall and then install again but the same problem occurs. I can’t find out what is going wrong …
    Please Help me.

    4 votes

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    0 comments  ·  Launch  ·  Admin →
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  6. Calque vide

    Les calques vides ne se cumulent et ne sont pas selectionnable pour le swipe/delete

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Distribuisci Spaziatura non funziona con oggetto chiave

    Su MacOs 10.15.7 (19H2), l'opzione Distribuisci Spaziatura con una SPECIFICA DISTANZA trasforma i mm in punti.
    Se immetto una distanza di 30 mm tra gli oggetti, ad esempio, Illustrator allinea gli oggetti mantenendo una spaziatura di 10,583 mm (30 pt). 10 mm diventano 3,528 mm (10 pt), etc.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  8. Ghosting while object move not working in GPU mode?

    Singe Illustrator 25 there is no ghosting effect when moving objects. What have you done again Adobe?
    CPU is not working properly with iMac PRO(!) and GPU does not show basic feature?

    1 vote

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  9. Illustrator crashes when saving as CC (legacy)

    1- MacOs Mojave 10.14.6, Illustrator 25.0
    2- I need to send a file to a friend with an older version of illustrator that can't update due to his operating system not being compatible with latest versions.
    3- I expect an illustrator CC compatible file to be saved.
    4- Illustrator suddenly crashes without warning.

    2 votes

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  10. 1 vote

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    0 comments  ·  Other...  ·  Admin →
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  11. Lenteur Illustrator 2021 et incapacité d'ouvrir les fichiers

    Bonjour, je travaille sur PC (Windows 10). Depuis la mise à jour (version 2021) , l'ouverture d'Illustrator est extrêmement lente. Ce matin, aucun fichier ne s'ouvre. J'ai redémarré mon pc à plusieurs reprises, désinstaller et réinstaller Illustrator. Rien n'y fait.

    4 votes

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    3 comments  ·  Performance  ·  Admin →
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  12. Illustrator 2021 (Version 25.0.0) crashing when running Variable Importer script

    Ever since the update, the program crashes when you either "test" the files before importing the variables or even if you skip this step and directly choose importing the variables, it completely crashes the application. I require this script for my job and have a project due this Friday, October 30th 2020. Please address immediately.

    15 votes

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  13. my mouse doesnt work only while i use AI

    Last time I was online my mouse cursor stopped working.
    Today it is still doing the same. It works everywhere else but not in AI.
    Its harder to work without seeing what Im touching.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  14. Cannot move type!!!!!!

    I cannot move any of the type that i type and i also cannot select the type that i just typed..... I am extremely annoyed with these updates...... Why can i not moved type? Why as soon as i have typed a word, can i not then select that same type???

    1 vote

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  15. Lost Work. Work not in cloud

    I worked on a file for an hour Saturday, 10/24 and it isn’t there today. I’m working in the Beta version of Illustrator for iPad. I’ve never had a document not automatically save to the cloud. I also checked my creative cloud and it wasn’t there either. The beta version of Ai for iPad is not a separate app from the public version. I can only have 1 version on my iPad at a time. I really wish the beta was a separate app so I could have both versions. Now I can’t work in it at all for fear…

    1 vote

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  16. Falsche nummer übername beim Option "Neu färben"

    Wält man mehrere Objekten mit unterschiedlichen Farben im Illustrator und will die ändern mit Option "Neu färben".
    Neu färben > Erweiterte Optionen...
    Danach schalte ich auf "Zuweisen" (rechts von "Bearbeiten"). Damit sehe ich alle benutze Farben als liste. Unten gibst 3 Scrollbalken "H", "S", "B". Zu jede Scrolbalke steht ein Eingabefeld für präzise Zahlen Eingabe.

    Wen man wählt einen von dieser Feld "H", "S", "B".
    Schreibt dort ein neues Zahl
    Danach wechselt Fokus auf ein andere Feld "H", "S", "B". damit Eingabe übernommen wird.
    Jetzt nähme ich ein andere Farbe aus der Liste
    Der Feld wo ich mein Maus Fokus…

    1 vote

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  17. 1 vote

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  18. Zoom Tool - Modifier key doesn't work

    v. 25 2020, Mac OS X version.

    Modifier key not working for Zoom tool (magnifying glass). Steps to reproduce:

    1. Select Zoom tool.
    2. Move over dartboard, hold down Option key.
    3. Zoom tool changes to Pan tool.

    Currently, there is no way to zoom out with the Zoom (magnifying glass) tool.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  19. Permanent side scroll

    When I start a new file or open an existing file, the artboard side scrolls automatically to it's outermost edge. I cannot work on any file.

    2 votes

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  20. 2 votes

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