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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7415 results found

  1. Illustrator 24.0.1 lags...

    Copy and paste will freeze and take about 5-10sec before i can do anything after copying even on simple files. I have tried every different performance setting combinations. Its really like adobe is just letting more and more problems every time there is a new version released...

    1 vote

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  2. 27 Spot Colour limit

    We cannot record more than 27 spot colors in illustrator. I do a lot of pantone, but I can only record 27. I need to be able to save all colors in the color library.

    3 votes

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    1 comment  ·  Other...  ·  Admin →
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  3. NOT RESPONDING

    The program works fine whenever im doing line work for my portraits but as soon as I highlight it and merge it together the program starts acting really slow and not responding which makes it impossible to work

    2 votes

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  4. SPACEBAR MOVE ISNt WORKING ON MAC

    Please fix this asap!!!!!!

    3 votes

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    2 comments  ·  Performance  ·  Admin →
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  5. version 24

    new version crashes, usually went attempting to save or print..

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  6. Incorrect Transform Resizing

    When I resize an object in Illustrator by typing the exact number in the dimensions box it reverts it to be slightly off.

    For example (Attached images follow my example explanation below):
    I have a logo that is 2012.13px wide that I need to be 2000px wide. I should be able to simply type 2000px in the transform width box, but when I do it reverts it to 1999.998px wide. If I type in 2000px again it will stay at 1999.998px. The only way around it that I have found is to change it to something drastically different like 1000px…

    5 votes

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    0 comments  ·  Tools  ·  Admin →
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  7. Artborads erased and layers grouped when opening a file, Illustrator 2020

    Illustrator 2020 (24.0.1), Mac OS Mojave 10.14.6

    Whenever I close a file with multiple artboards and multiple layers, and re-open it, all artboards but one are erased (and renamed to "Artboad1"), and all my layers are grouped into one single layer.

    Even when I fix the file, and save it, the next time I open it, the same thing happens.

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  8. Saving Bugs

    I can't save the file cause the saving windows just keeps crashing
    i can't close with out saving either

    2 votes

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  9. Creating new paragraph or character style does not honor selected text

    https://helpx.adobe.com/au/illustrator/using/character-paragraph-styles.html

    ^ That page states you can select text, and click the new paragraph or character style button to create a new style that uses the selected text as a base. This does not work at all, it just creates a new style with Myriad and default settings.

    4 votes

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  10. New 2019 and 2020 illustrator versions include the line width in the object width. This screwsup my scaling. How do I turn this off ?

    2019 and 2020 illustrator versions include the line width in the object width.
    This screws up my scaling. How do I turn this off?

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  11. 78 votes

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    This issue was reintroduced in MacOS update Ventura. The team ran into another issue while implementing the workaround suggested by Apple. While the team revisits this issue, users can use workaround this issues by paste through context menu. Thank you all for the patience.

  12. Distribute Spacing field is disabled if you set a key object BEFORE opening Align panel

    Windows 10 Pro (64-bit), Illustrator 24.0.1 (64-bit)

    If I wish to align / distribute two or more objects in Illustrator, if I select the objects and click on the 'master object' BEFORE I go to the 'Align' tool window, the distance box remains greyed out as you can see in one of the screenshots below. I find this very annoying, for example, I may have previously been on the 'Transform' tool window sizing my objects, then I copy them a few times and select them all, select a master object then go to the 'Align' window and the distance box…

    14 votes

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  13. Update didn't update Recovery folder location resulting in data loss

    I just lost a bunch of work because Illustrator hadn't updated the DataRecovery folder location when it upgraded. When I went to preferences, the location was set to a non-existent folder which had been the default location for a version 23 but had been removed by the update to version 24. This is a huge oversight and needs to be corrected. To be clear, I had not set this location manually, although I have now set the location to the default folder for version 24 (which did exist, but no files). This location needs to update automatically with updates, even…

    1 vote

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  14. jaggered paths

    Illustrator Jaggered - on using the pen tool , texts and on curved paths.
    tried toddeleing the GPU and CPU preview , reinstall the updated app , update the drivers , update Windows 10. The issue is still not resolved.
    Clearly see the the lines are not smooth in outline mode too.
    Unusable file with this bug.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  15. Illustrator 2019- always making a selection

    When I want to use the application, illustrator decides it wants to draw a selection. If I reach out of the workspace to use the toolbars or panels, it will draw a selection from on the artboard to my cursor, as if I were clicking and dragging. If I click back onto the artboard to disengage the selection and try to use the panels, it will make a new selection from the point I clicked. This renders the program unusable. There is also a lot of lag when navigating menus, and the cursor will decide to stick to the scrollbars…

    2 votes

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  16. ***** / skew / tilt angle disappear

    when I transform an object the rotation angle remains visible in the transformation panel while that the inclination angle disappears ... why? it's very frustrating ...
    In InDesign this is possible and correct .... not in illustrator.

    It is not possible to reset or reproduce the angle of inclination on another object.

    1 vote

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  17. Character panel reads all fonts instead of just synced fonts

    Windows 10, Illustrator 24.0.1

    Change font weight from font weight drop down

    See only filtered (synced) fonts from Adobe fonts

    See all fonts installed on system and synced

    1 vote

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  18. Please fix the issue of jaggered lines in Illustrator

    There is a problem of jaggered lines in vector shapes in Illustrator. Whenever I am making slant shapes or curves the lines or outlines of the vector shapes gets Pixelated. Please Help Me in Fixing this Issue.

    1 vote

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  19. Saving always creates a .tmp file, can't see preview of the file and cannot import AI file to After Effects

    as title says, my Illustrator 2020 (24.0.1) always creates a .tmp file whenever i save. I cant see a preview of the file when viewed on Finder. Lastly, I can't import the files i created using AI 2020 to After Effects - it only shows a blank artboard.

    Files are saved with Create PDF compatible File ticked.

    I have also tried resetting the Adobe PDF joboption settings.

    So right now I have 2 AI's installed just so i can continue working with my files.

    macOS High Sierra
    version 10.13.6

    21 votes

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    Ratchakrit Klongpayabal posted the below solution to fix this issue.


    How to stop .tmp$$$ when export .png File from Avast Anti-virus

    The cause of this annoying problem came from the ransomware shield function from Avast. This is an easy method to solve this problem.

    1. Go to Avast Antivirus user interface.
    2. Select the protection tab.
    3. Select ransomware shied.
    4. Protected folder by Avast Ransomware shield will appear.
    5. Click the checkbox of the protected file location that you choose to export which shown for protection.(C:\USER\...\Pictures etc.)
    6. When you select, the message of the selected folder and "Stop Protection" button will appear.
    7. Click stop protection.

    after this procedure, you can export .png file or else and preview it as you please. Please try...

  20. How to stop illustrator from smoothing scatter brush

    Hello
    I'm using Illustrator 2020 (24.0.1) on a macbook pro 2014.

    I'm having issues with the scatter brushes.
    The lines that are drawn don't follow the curve that they're applied to.
    They come out by segment, roughly following the curve.

    This issue has been already described in this adobe forum thread:
    https://community.adobe.com/t5/illustrator/how-to-stop-illustrator-from-smoothing-scatter-brush/m-p/10832098#M160067

    Is this a bug, and has it been addressed?

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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