Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8066 results found
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How to set up a Brother Wireless Printer For Windows?
To set up your Brother Wireless Printer on your Windows computer you need to make sure you know the network setting and that the printer and computer are connected to the same Wi-Fi network. After you connect the printer to the network, you can follow the steps given below to set up it up with your Windows computer:
• Step 1: Type “Windows + Q” in the search menu
• Step 2: Search for “printer” and click ‘Printers & Scanners’.
• Step 3: Click the ‘Add a printer or a scanner’ option.
• Step 4: Select the Brother Wireless Printer…1 vote -
SVG properties settings reset with software update
We use custom settings in the SVG properties window when we save images as SVGs. When I install an illustrator update, it wipes out my custom settings and replaces them with the default settings.
1 voteThe team has started investigating this
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BUG Nordic keyboard and special characters €, $, @ etc
Cant type special characters €, $, @ on nordic keyboard. Because Illustrator is overriding AltGr key function using it to make a selection.
3 votes -
Serious performance lag on 23.0.6
Serious performance lag on 23.0.6
Just updated to 23.0.6 I am on an imac 3.6ghz i9 with 64gb ram. I would click on a block of text and delete - there would be a long pause, beach ball, block deletes, pause, back to work. GPU vs CPU view didn't make a difference. I switched back to 23.0.5 and everything is fine.
1 vote -
UI freezes, then crashes. Can't save.
Last version is pretty unstable. Can't work with it, crashed several times since the update i made this morning. While working, UI freezes (but some tools are still availaible via keyboard shortcut), then crashes without message. Can't save when UI is freezed.
I'm going back to the previous version. Aren't you ashamed that EVERY TIME we update, softs become unusable for professionnal purpose?
Ho, and when will get ******' keyboard shortcut to rename layers? Is it in the current update at last?
8 votes -
Align box keeps disappearing
The Align box keeps disappearing when I click its tab. I have to keep clicking other tabs before it randomly appears again.
1 vote -
Illustrator Help yields PAGE NOT FOUND error
I have tried to access Illustrator Help... several times now via the Help Menu option of the same name as well as the F1 key, and Safari yielded the following "Page Not Found" error message, saying "The page you are trying to access was not found. Please check your URL for typos and try again."
This is the first time I have seen this bug, which is now repeatable and reliable..
Updated Illustrator CC 2019 to version 23.0.6 last night. On a MacBook Pro Retina mid-2014 running MacOS 10.14.6.
1 vote -
Illustrator is crashing after selecting specific tool
My GPU and CPU is GTX 750ti and Intel Core i5-7400
This has been happening for lot of months and I had to move to 2018 version.Edit: Ignore the first video called Illustrator CC... (Fail)
1 vote -
Adobe Illustrator crashes when trying to create or open file..
I decided to use Illustrator today and when i tried to make a new file, it would open and just stay grey and eventually it would stop responding and i would have to force quit it. I tried to open a file and edit it but the same thing happens. I am using Adobe Illustrator CC 2019.
2 votes -
Thai text inconsistency between versions
Thai text is inconsistent between Illustrator 2017 21.1.0 and 2018 22.1 OSX 10.14.6
After opening and clicking on text created in 2017 accents are moved. Font Tahoma same version in both cases. See attached.
Adobe can you look at this bug please?
Thanks R
2 votes -
performance lag
panning around canvas is very slow, not fast as it should be.
Viewing file in outline line mode and then switching back seems to fix until a new document is opened and then software slows down again.
Hopefully will be fixed with an update.1 vote -
Touch gestures stop working after using pen
When I start Illustrator the finger gestures (two finger pinch etc.) work fine. After touching the screen with stylus, gestures stop working until restart. AI 23.0.6/Windows 10 1903/stylus AES on Lenovo Yoga
1 vote -
Illustrator crashes with every use. First, the drop menus depopulate, next the save dialog box dissapears, and then the program freezes
My issues with illustrator 2019 started with previous update, but I'm running Windows 10 Pro 1903 and it's still a problem. Seems I've been lucky though to have this only happen to me recently. People have been raising their hands on this being an issue for them since October 2018! Unbelievable. So what's the solution?
4 votes -
Illustrator cc 2018 Quits
Illustrator cc 2018 quits unexpectedly multiple times when i try to use it. I tried to reset it, but no luck. I am wondering if there is a bug or something in the program that stops me from using it.
1 vote -
Brush 0.5 pt the stroke isn't even ! (Illustrator CC 2019)
I don't get it, the stroke gets modified to uneven thickness... My parameters are round brush 5 pt, fidelity at middle and edit selected path at 12 px.
I have searched past posts about this problem but haven't found any.
Thank you!
2 votes -
DXF files on a Mac interpreted wrongly
I often have to import DXF drawing files of model glider plans. For a few years now, over several versions of Illustrator, I noticed that I am missing lines and solved the problem by selecting the missing and finding similar stroke weights, hoping it would find them all.
Today I had a discussion over Skype with a friend who runs Illustrator on a PC on which the plan files view perfectly correctly, so there appears to be a problem in the Mac Illustrator version. I have attached a pdf file showing the difference in display
5 votes -
transform rotate not working as it should
Draw a vertical line.
Choose Object > Rotate
Change the degrees and click Copy.
The original has now rotated the chosen amount and made a copy at the same time.
The original vertical line should still be there, and a new one (the copy) should be at an angle. Not both rotated.
1 vote -
Cannot release origin after dragging it using Rotate tool
Cannot release origin after dragging it using Rotate tool, it sticks to the mouse pointer forever till I’m forced to shut down the program.
Windows version of Illustrator. v23.0.6
1 vote -
Lag and Illustrator "Not Responding" after copy command
The platform is: Illustrator 23.0.6 64-bit, on Win10 Enterprise 1903 latest updates, and with nVidia drivers R430 U5 (431.70).
The bug is that Illustrator freezes for ~5 seconds after/during a simple copy command, and "Not Responding" is displayed on the top title bar. This can be induced by just opening a new file, drawing a rectangle, then trying to copy it (with Ctrl-C or with the menu command).
This is destroying my workflow...
5 votesThis certainly is not a normal behaviour of Illustrator.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Fix bug that does not allow to read and connect links to files or webpages when converting to PDF.
Please Fix bug that does not allow to read and connect links to files or webpages when converting to PDF. In previous version there was no problem with this.
1 vote
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