Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8066 results found
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Gradients Crashing Illustrator
Every time I drag a color swatch, whether an existing swatch or eye-dropped, into my gradient panel, Illustrator crashes. I'm also having issues with my gradient sliders spazzing out when trying to drag them. It causes my program to freeze up. I have one file open and only five gradients in my file, so not enough to overload illustrator. It's making my job extremely hard to do. I have also restarted and tried re-installing illustrator.
4 votesThis certainly is not a normal behaviour of Illustrator.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Illustrator taking forever to save
Version 23.0.4 taking forever to save relatively small files- not sure what's going on but this problem began this week and persists after reinstall.
help!
4 votesThis certainly is not a normal behaviour of Illustrator.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Select Objects in Layer selects locked objects
Objects that are locked within a layer get selected when selecting everything in a layer. Instead of selecting everything in the layer except the locked items.
Win 7, Ai CC 23.0.3
12 votes -
AI unusable performance lag
As soon as I open a artboard or template I experience
5-10 Seconds UI lag for menus and toolsIf I close the artboard the menus are responsive
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro15,3
Processor Name: Intel Core i9
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 8
L2 Cache (per Core): 256 KB
L3 Cache: 16 MB
Hyper-Threading Technology: Enabled
Memory: 32 GB
Radeon Pro Vega 16:4 votesThis certainly is not a normal behaviour of Illustrator.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
画板图层顺序调整后，重新命名画板名称，导出图片顺序错乱的问题
增加画板，调整画板顺序并重新命名，发现导出图片顺序不一致（图片命名错乱）
测试是在win10+AI cc20192 votes -
Rearrange All Artboards ignores locked layers
When I use the command Rearrange All Artboards from the Artboards panel object on locked layers are not moved with the artboard.
To test make a document with two artboards and two layers. Draw anything on Layer 1 for each artboard them copy it exactly to Layer 2, or just duplicate Layer 1. Hide or lock a layer then use Rearrange All Artboards to rearrange the dartboards. The objects on the locked or hidden layers do not move with the artboard.
The two screenshots show before and after using Rearrange All Artboards with one layer locked.
2 votes -
O Adobe Illustrator está Travando e Fechando sozinho
O meu adobe Ilustrator, esta com erro de travamento. principalmente quando vai salvar um arquivo., le trava e fecha. Já não sei mais o que fazer. Esse problema começou depois da atualiazação.
Por favor ajudar ai!
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Different size of postcard preset in the home about Japanese version
Illustrator that is Japanese version has different size of postcard preset in the home.
In the home screen, postcard preset written in "100 X 148mm" but that preset becomes other sizes (197.56 X 101.6 mm）.
I want to fix it.
1 vote -
Alt + Scroll wheel doesn't zoom
Just updated to 23.05 (64 bit windows 10) and the alt+mouse wheel no longer zooms. It just scrolls left and right same as CTRL+mouse wheel. If I use ALT+Shift+Mouse wheel it does scroll.
22 votesI am glad to update that this issue was fixed in 23.1 release.
Thank you for all the feedback.
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AI doesn't warn about matching hotkeys for commands and actions
Actions can only be bound to F-keys.
Keyboard shortcuts can be match to almost anything, including F-keys.
When user tries to register new keyboard shortcut that already exists, AI warns them about conflict.
But when user creates new shortcut for F-combination, already taken by action, AI says nothing.
For example, if one of my actions uses Ctrl+Shift+F2, and then I want to assign same Ctrl+Shift+F2 for 'Change case' command, AI won't notify me. Action will run, but not a command then. If I uses Ctrl+Alt+Shift+F2 for that (or any) command, it still won't run, but action will do.4 votes -
Move objects always moves downwards in y direction, behaves fine in x
Selecting an object and hitting ENTER brings up the 'Move' dialog and, for a while now, negative values moved things up and positive values moved things down the y axis. Fair enough, we all got used to it. As of today, things behave differently and everything is always moved up, unless I adjust the angle in the two entry fields below. Please see attached GIF.
3 votes -
Shear in Transform Panel doesn't add numbers
In the Transform Panel I use the mouse wheel to adjust the Shear of an object but it does not show the degrees that it is moving. The object does adjust but the panel only reports 0°. As I scroll with the mouse wheel I can see the number flickering. When I click on the selection arrow I can select a number but that only adds to the number of degrees instead of telling me how many degrees I have adjusted it. I have attached a short video where I am adjusting the shear using the mouse wheel
1 vote -
Saving switches a layer back on
When saving in Illustrator 2019 a layer that was switched off becomes visible again. Only a minor problem I guess, but is part of a growing list of things that don't work in the latest version.
1 vote -
Smart Guides do not always snap
This can happen even if I am at the 200% limit. Which taking the limit off would be great also.
2 votes -
Negative Offset not functioning using Pica
When units are set to Pica
Create a shape, choose Object Menu > Path > Offset Path. Input a negative number and move to Miter Limit. Number changes to a positive.
Select the input field again and use arrow keys to create a negative number. Number changes to a positive.
Use a negative number from with circumstance and click okay. Object obtains an offset path equal to the positive number (not negative).
This behavior is preventing me from doing my work!
1 vote -
Changing values in Move dialog immediately applies them
There appears to be another bug crept into the latest version of Illustrator when selecting an object and using the Object > Transform > Move dialogue.
When you change values it commits those values rather than previews them, even if you cancel the operation. Ie. if you type 100mm into the x-coordinate box then change it to 150mm it will move your object 100mm then a further 150mm (250mm in total) rather than honouring the last value and only moving it 150mm.
Illustrator is becoming all but unusable of late.
3 votes -
No Response when saving/printing files
Every time I attempt to save a file in Illustrator or Photoshop the system (Windows 10) hangs and shows 'no response'. It clears itself after a couple of minutes and then works normally. It will hang like this while I am printing as well. Our Level 1 tech has not been able to find the problem and it is becoming frustrating when attempting to work on a project. I have uninstalled and re-installed the programs twice as well as reinstalling the operating system to no effect. I have also tried rolling back to an earlier version which also has no…
1 vote -
Pivot point in Free Transform doesn't snap
Draggable pivot pint in Free Transform tool doesn't snap at all: not with Smart guides, not with Snap to grid.
8 votesBeta Build 29.6.142 now supports snapping of the Free Transform’s pivot, both with Smart Guides enabled and Snap to Grid. Please test it to see if it works as expected.
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Missing image link when pasting
When I select artwork in one open document, select copy and then paste into another document, Illustrator cannot find the image links.
However, when I drag the artwork from one document to another there is no problem.
Congratulations to Adobe in breaking records for the most buggy version of Illustrator so far!1 vote -
PDF with CMYK JPEG is inverted when opened in Illustrator
Tested on Mac OS 10.14.6 with Adobe Illustrator 23.0.4
METHOD
open a PDF that contains a CMYK JPEG image in Illustrator
(This PDF was created by converting a CMYK JPEG file to PDF in Acrobat DC Pro 2019)RESULT
image is shown inverted in illustrator (same issue opened in Photoshop as "image").
Opening in Photoshop as "page" it looks ok, but this cannot be selected in Illustrator.PDF and original JPEG are attached.
EXPECTED
visually the same as input file, no inverted image4 votes
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