Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8069 results found
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Internet runs slow when Adobe Illustrator is open
I have 25 Mpbs internet....when Adobe Illustrator is open it runs at around 11 Mpbs
1 vote -
Save for web values bug
This is a bug, not an idea. This affects Photoshop, too.
In the Save for Web dialog, when punching in new values, those values do not commit unless you manually select something else before hitting Save.
For example, if I punch in a different value under Image Size > Percent, I cannot just hit Enter or Tab then Enter and have it save at the percentage specified.
1 vote -
Illustrator 2019 23.0.4 suffering from (memory) problems
Illustrator is very unstable. Sometimes it starts with all menus grayed out - need to force quit. It complains about memory when working on very simple documents. Hangs the complete Mac - needs hard restart.
Lots of issues, not always reproductable, without error messages - seems quite fundamental.1 vote -
Pasting a hexadecimal color code into the Fill or Stroke under properties > appearance occasionally causes Illustrator to freeze up
- MacOS 10.14.5 (18F132)
- Select an object (for example, a rectangle), in the properties panel, under the appearance heading, select either fill or stroke, and paste a hex code into the textbox at the bottom of the popup panel. Occasionally, this results in Illustrator freezing, and can only be fixed by force-quitting.
- It not to freeze
- It freezes
- Video attached showing the behaviour once it is frozen
3 votes -
Image embed option in SVG options does not work
Environment:
OS: Windows 10 Home
Illustrator Version 23.0.3 (64 bit)Recreating the bug:
1. Create some Illustrator artwork with a linked image (.jpg, .png, etc).
2. Export an SVG through File > Export > Export As...
3. Select the Image > Embed option.The resulting SVG does not contain the image. This was an issue introduced with Illustrator 2019, the 2018 version worked fine. Right now I'm embedding the image into the AI file itself as a workaround and then exporting it using the same method since that embeds the image into the SVG, but it would be nice if…
6 votes -
Scale or rotate when using preview does not work
When scaling any object in Illustrator 2019 when using the preview checkbox the scale percentage is immediately applied to the object. So, for instance, if I enter 110% and decide that is not enough, I enter 115%. The object is actually transformed 100% AND 115%! If I press cancel, the two transformations are applied to the object, and I need to click undo twice to get back to the original.
This happens for the rotate, reflect, and shear tools too.
6 votes -
Gaussian Blur Bug
When applying gaussian blur to a shape, the effect looks "pixely" in various zoom percentages. The screenshot shows 100% and it does not look right. If I zoom in to 150% it looks fine, but at 200% it looks strange again. This did not happen in CC 2018.
Can we get this fixed? Thanks!
1 vote -
Gardient tool preview useless render
Gradient tool prompts a render dialog every time it is used since the CC2019 versions. Latest Vers did not bring any improvement. Any time I drag on a gradient or apply one, I get up to 25 sec of render preview dialog box but for WHAT please. Anyone else?
1 vote -
my shift, control, option and command keys are not working
iMac v. 10.14.5 (18F132)
(Retina 5K, 27-inch, 2017)
Processor 3.8 GHz Intel Core i5
Memory 16 GB 2400 MHz DDR4
Illustrator 23.0.4I don't know exactly when it started, but I cannot use my shift, control, command, or option keys. They work perfectly fine in combinations like shift+w, shift+arrows or command+c, and so on. They work from my Wacom, but not from the keyboard. It seems like I have the same issue in Photoshop.
1 vote -
How about not releasing Illustrator chock full of bugs?
I'd like to choose a category, but it's multiple at this point. The main ones...
- Bounding box randomly disappears. I turn it on. It randomly turns off.
- I select text and go to change factors and the changes affect other text that's not even selected.
- Photoshop completely changed the sizing to no longer require shift to preserve aspect ratio, which is unnecessary and fixing the things not broken, but if you're gonna do it in one app, do it in all. Kinda ridiculous to jump between programs and not have same functionality.
- If I go from dual monitors to single,…
2 votes -
Pathfinder options not working no matter what I do
Hi I am using Adobe Illustrator on a Windows PC and I was trying to use the Pathfinder Tool to simply 'minus front' some text on a shape for a logo I am trying to create. But, whenever I go to use the Pathfinder tool and click on in in the Windows Drop Down Menu - because its not even an option on the side bars?- nothing happens. I've tried to group the text and the shape as well as creating outlines but nothing is working. Nothing is popping up. I am simply trying to make transparent text in a…
4 votes -
Placeholder text Preference 06222019
I cannot untick/unselect Fill New Text Objects with Placeholder Text in preferences. I have the latest version 23.0.3
Windows 10 Pro1 vote -
FONT - HWT REPUBLIC GOTHIC OUTLINE
I was using this font free from adobe and now it doesn't show up anymore, i signed in to adobe and it says its active on my account but again its not on illustrator anymore. Does anyone know how to fix this?
1 vote -
ExtendscriptToolkit is 32bit-only, OSX Catalina is 64bit-only
I use a script I wrote for an important business function. For the last couple OSX upgrades, it has been warning me that ExtendscriptToolkit is not compatible with future versions of the OS. Specifically, OSX Catalina, which has been seeded to developers, will only support 64bit applications, and ExtendscriptToolkit is a 32bit application. Is that going to be addressed before the OS is released?
3 votes -
Top Ruler Overlaps with top bar
The units on the top ruler overlaps with the top bar. The values are cut off.
1 vote -
Menu Bars dont hold. keep disappearing
Hi,
This is relaly frustrating. The Menu bars (all of them) keep disappearing when I click on them. By disappearing, I mean as if someone is pressing escape key. I cant select anything in the drop down, or have to move my mouse super quickly before the menu disappears :(Also, the keyboard shortcuts don't work. please help!
7 votes -
Cannot process the 3D effect, the message says the object has too many spot colors
I've been getting an error message (see attached file), followed by a complete lockup. The thing is, the object only has 2 colors.
1 vote -
Hex Color vs Save
Windows: 10.0.17763.557
Illustrator: 23.0.3 (64-bit)
Processor: Intel i7 8700k
RAM: 16GB
GPU: NVidia GTX970When I change the color of an object via hex code, Illustrator changes the color but does not detect that an edit has occurred to enable the save option.
Step by step:
1 - Create a new file in Illustrator in RGB mode.
2 - Type M and create a rectangle.
3 - Fill in the rectangle with any color.
4 - Save and close the file.
5 - Reopen the file.
6 - Select the rectangle.
7 - Press F6 to open the color panel.…7 votes -
Copying text inside a symbol group copies all text in that symbol to the clipboard
When I copy selected text inside a symbol it copies ALL the text in that symbol. It doesn't matter if the text is in the same instance or in a completely different one. If it is text and inside the symbol it will get copied. When I then paste the text that I think I copied it pastes everything.
1 vote -
flickering black rectangle
when I move the cursor a black rectangle appears flickering alongside it. Its very confusing and off-putting. this happens with most but not all tools.
Is this something simple that i don't know about or is this something wrong? I have tried closing Illustrator and re-opening but it is still happening. not noticed it before.2 votes
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